Busi 611 Quiz 1
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Question 1
2 out of 2 points
As health care becomes more sophisticated, organizations will be managed much more
like a financial portfolio, where departments and units that offer the greatest value at the
lowest risk are cultivated, while those that reduce value or increase risk are mitigated or
eliminated.
Selected
Answer:
Tru
e
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Question 2
Finance and accounting represent a negligible portion of health care.
0 out of 2 points
Selected
Answer:
Tru
e
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Question 3
2 out of 2 points
The healthcare industry has a great deal of parallel with airlines in terms of how business
processes can be managed quickly and efficiently.
Selected
Answer:
Tru
e
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Question 4
2 out of 2 points
Finding waste, improving utilization, and generally stabilizing and reducing the overall
cost of delivering services are essential functions for a healthcare manager.
Selected
Answer:
Tru
e
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Question 5
2 out of 2 points
Health care organizations will move more toward stand-alone operation and less on
development of inter-organizational processes.
Selected
Answer:
Fals
e
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Question 6
2 out of 2 points
Hospitals offer an intangible product that is not easily packaged or classified to be sold.
Selected
Answer:
Tru
e
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Question 7
2 out of 2 points
Health care operations is about management of interconnected processes, or systems.
Selected
Answer:
Tru
e
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Question 8
The goals for operations managers in a hospital include:
2 out of 2 points
Selected
Answer:
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Question 9
Reduce
costs
2 out of 2 points
Which of the following is a key function or issue in healthcare operations management?
Selected
Answer:
Supply chain and logistics
management
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Question 10
2 out of 2 points
Operations managers will limit improvement and change to achieve better results quickly
by doing which of the following?
Selected
Answer:
Limit use of graphical tools and
scorecards
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Question 11
2 out of 2 points
Which of the following is a consideration for operations management in assessment of
workflow process?
Selected
Answer:
How many manual processes
exist?
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Question 12
2 out of 2 points
Hospitals can learn about operations management effectiveness from which of these
industries?
Selected
Answer:
All of these are industries that can inform hospital
operations managers
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Question 13
2 out of 2 points
Clinical, financial, and other goals for a healthcare organization are clear, with little
ambiguity.
Selected
Answer:
Fals
e
Which of the following is not a major classification of Hospitals according to the American
Hospital Association?
Selected
Answer:
Psychologi
cal
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Question 15
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Question 14
2 out of 2 points
0 out of 2 points
Technology focused on clinical needs in health care will be a lesser priority than on
business needs of health care organizations.
Selected
Answer:
Fals
e
