EMPLOYEE QUESTIONNAIRE
The purpose of this study is to find out the “Influence of Employee Relations Strategies on
Employee Performance in Public Universities in Western Kenya”
Kindly fill in the spaces provided with appropriate information or tick (√) where applicable. The
information provided will be treated with utmost confidentiality and used for the purpose of the
study only.
a).BACKGROUND INFORMATION
1. How many years since your University was established:
0-5 year ( ) 6-10 years ( ) 11-15years ( ) over 15 years ( )
2. (i) How many major Divisions exist within your University
2 ( ) 3 ( ) 4 ( ) 5 ( ) 6 ( )
(ii) Name the Major Divisions
3. What are the Human Resource Functions performed under:
(i) Office of the Registrar Administration
(ii) Directorate of Human Resources
b) Employee Relations Strategies
Rate the following employee relation strategies carried out in the University?
Employee Relation Strategies Rate
Very
High
5
High
4
Moderate
3
Low
2
Very
low
1
Training and Development
Relevance of content of modules of
training
Training enhances job focus
Employees are more inspired to meet
their goals at work due to staff
trainings
trainings empowers staff to
achieving degree of independence
associated with work roles
training within the organization
gives employees the necessary skills
to
work in tasks from start to the end
Training inclines staff to the
organizational vision
Performance Appraisal
performance appraisal fosters
Integration and Team Work among
Employee Relation Strategies Rate
Very
High
5
High
4
Moderate
3
Low
2
Very
low
1
employees
performance appraisal lead to
increase in inter-personal
relationships
Reviewing of employee‟s
performance improves cooperation
with people outside their
departments
Performance appraisal enables the
staff to identify their skills and
style and improve communications
in the
organization
performance appraisal help
employees meet performance targets
performance appraisal help
employees on time management
through planning and setting of
deadlines
Staffing and Promotions
Staffing and promotions encourage
employees to do their best knowing
that good performance will be
rewarded.
Staffing and promotion opportunities
in the organization affected
employee overall commitment and
Employee Relation Strategies Rate
Very
High
5
High
4
Moderate
3
Low
2
Very
low
1
loyalty
staffing and Promotion also enables
employees to advance themselves
educationally and also in the gaining
of new skills
Staffing and promotion comes with
increase in responsibilities and
increases employee ability.
Employee skills increase with job
promotion.
seniority in positions is considered
during promotions
c) Employee Performance
To what extend are the following Employee Performance experienced?
Employee Performance EXTENT
Very
High
5
High
4
Moderate
3
Low
2
Very
low
1
Attendance and Punctuality
Employee attendance
Employee punctuality
Reduction of time wastage in activities
Numbers of projects completed
Target quotas and goals met easily
than before
Speed of achieving targets increased
Quality Of Work
Completion rates of tasks
Conformity with standards
Quality of essential services in the
university
Reduction in number of complaints
about services in the University
Delivery of quality services to
customers
improved skills to work with others at
work
Cost -effectiveness
Reduction in level of physical resource
wastage
Numbers of projects completed against
numbers scheduled
Reduction in numbers of staff in
different functions of the University
Increased attachment & professional
obligation
Understanding of Job responsibilities
Increased contribution toward
achieving the organizational goals
