THE ROLE OF COMPETITIVE STRATEGY FOR BUSINESS SUCCESS
Introduction
Gaining a competitive advantage is essential for a firm to thrive in its industry
Firms can choose between cost leadership, differentiation or focus strategies based
on their strengths, weaknesses and the external environment
Competitive strategy involves making decisions related to responding to competitor
moves, innovation, and determining the right economies of scale
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Business Level Strategy - Porter's Differentiation
Focuses on distinguishing a firm's products or services from competitors in ways that
appeal to customers
Can involve customizing products/services, enhancing quality, or providing superior
service, features, durability etc.
Appeals to a broad customer base who value the unique features and perceived
benefits
Enables premium pricing for the differentiated offering
Ways to Implement a Differentiation Strategy
Continuously analyze changing customer preferences, tastes and demands
Innovate on course curriculum delivery methods - e.g. blended learning, flipped
classrooms
Ensure course offerings teach in-demand skills like data analytics, entrepreneurship,
critical thinking
Invest in state-of-the-art technology enabled teaching methods
Align offerings closely to desired skills and competencies sought by employers
Actively promote unique value propositions to stand out
Foster a culture of innovation and creativity for differentiation
Continuously monitor the competition to avoid complacency
Corporate Level Strategy - Ansoff Matrix
Provides a framework to identify growth opportunities through market penetration,
product development, market development or diversification
Market penetration focuses on selling more of existing products to current market
segments
This can be done by improving marketing, promotion, distribution, pricing etc.
Results in increased market share as customers buy more of existing offerings
Product development introduces new products for existing markets
Market development brings current offerings to new geographical segments,
demographics etc.
Diversification invests in developing new products for entirely new markets
Options depend on costs, resources, capabilities, core competencies
Using the Ansoff Matrix
Allows systematic analysis of multiple strategic growth options
Can penetrate existing student recruitment channels more deeply
Or seek to develop new regional/overseas student markets with customized offerings
Assess opportunities to introduce new graduate/post-graduate level programs
Ensure growth strategies are aligned with organizational strengths and capabilities
for success
Diversification into new offerings and markets carries higher risk
Alternative View - McKinsey 7S Model
Assesses internal strategic alignment between key organizational elements
Strategy - What is the long-term vision and direction?
Structure - How is the firm organized? Reporting lines?
Systems - What are the processes, IT systems, controls?
Shared Values - What are the core values, culture and norms?
Style - Leadership style and management approach
Staff - Employee skills, training, incentives etc.
Skills - Organizational capabilities, competencies, expertise
Identifies gaps or misalignments between the elements needing realignment
Recognizes that making changes to one element affects the other elements
Provides a comprehensive view of organizational design and capabilities
Conclusion
Developing competitive advantage is vital for a firm's success in its industry
Differentiation creates a unique value proposition to attract customers
Growth strategies can be systematically analyzed through the Ansoff Matrix
The McKinsey 7S model provides a holistic assessment of internal alignment
Firms must choose strategies that best fit their core competencies and environment