Running Head: DB FORUM 6 1
Discussion Board Forum 6
BMIS 510 - B01
Liberty University
DB FORUM 6 2
ERP Infrastructure Components
Implementing a successful enterprise resource planning (ERP) system also includes
identifying and understanding the infrastructure that will support the system throughout the
organization. This infrastructure is able to be broken down into three categories or components.
These components include hardware, software, and the staff or human resources that support
and/or utilize the ERP system[ CITATION Rho11 \l 1033 ].
Hardware
Hardware encompasses all computer equipment that is used to perform any manner of
input, output, processing, or storage activities [ CITATION Sta18 \l 1033 ]. The primary
hardware component is a powerful set of servers. The server is identified as the key hardware
element based on its ability to operate a multiuser environment, greater memory and storage
capabilities, provide the ability to save a database, creating a backup for recovery
purposes[ CITATION Sta18 \l 1033 ]. Additional hardware elements include any computer
equipment or accessories that are needed to access and run the ERP system, such as printers,
networking hardware, and backup power supply components.
Software
Software is set of operating instructions and logic that control and direct computer
hardware to be able to perform its function, also called programs[ CITATION Sta18 \l 1033 ].
Without this, a computer is worthless and unusable. Key software components include system
software, application software, and database management system [ CITATION Sta18 \l 1033 ].
The system software is the operating system environment such as Microsoft Windows, database
management system handles processes such as monitoring functionality, and application
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software assists in the developing, monitoring and the integration of the software being
used[ CITATION Sta18 \l 1033 ].
Human Resources
The human resources tend to be subject matter experts (SMEs), including the end users of
the ERP system. The success or failure of the organization or the implementation of an ERP
system is often based on the development of the human resource element (Rhodes et al., 2011).
IT specialists and the project manager are key members of the ERP implementation team playing
a critical role in the implementation project, working together and as a team to maintain a
positive level of support and resources (Rhodes et al., 2011).
Choice and Installation
Choosing and installing these crucial parts of the ERP infrastructure require important
decisions to be made and multiple things to be considered when making those decisions. When
reviewing the hardware, mainly the servers, the size and scalability need to be considered. These
two factors need to be considered in relation to expected future growth and upgrade
capabilities[ CITATION Loh04 \l 1033 ]. The reliability and speed of the software to be used will
also need to be taken into consideration. The end user should be able to connect smoothly to the
servers, with a stable connection, even if the server environment is outsourced[ CITATION
Loh04 \l 1033 ]. These connection capabilities would need to be included in any outsourcing
agreements.
Two additional areas also need to be included when choosing and installing the ERP
components. These include security and disaster recovery. Security includes not only how the
data is stored, but guaranteeing those accessing that data has proper authority to do so. The
infrastructure would need to be free from breaches such as malware and viruses, but would also
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require setting up end user responsibilities and access authority based on the level of authority
each person or group should have[ CITATION Loh04 \l 1033 ]. Disaster recovery is the final
consideration. When determining and setting up the infrastructure, there must also be the ability
to back up the database in an external environment, for example in a cloud server, to prevent a
loss of all data stored.
Online Banking UML Class Diagram
The online banking UML Class Diagram include the classes, attributes, operations,
relationships, and multiplicities of that process flow.
Appendix 1
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References
Loh, T. C., & Koh, S. C. (2004). Critical elements for a successful enterprise resource planning
implementation in small-and medium-sized enterprises. International Journal of
Production Research, 42(17), 3433-3455. doi:https://doi-
org.ezproxy.liberty.edu/10.1080/00207540410001671679
Rhodes, J., Lok, P., Yang, S., & Xia, Y. (2011). The effects of organizational intangible factors on
successful enterprise resource planning systems implementation and organizational
performance: A china experience. Asian Business & Management, 10(2), 287-317.
doi:http://dx.doi.org.ezproxy.liberty.edu/10.1057/abm.2011.2
Stair, R. M., & Reynolds, G. W. (2018). Fundamentals of information systems (9th ed.). Boston,
MA: Cengage Learning.
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