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EFFECTIVE COMMUNICATION
Effective Communication
School of Business, Liberty University
Author Note
By submitting this assignment, I attest this submission represents my own work, and not that of
another student, scholar, or internet source. I understand I am responsible for knowing and
correctly utilizing referencing and bibliographical guidelines.
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EFFECTIVE COMMUNICATION
Abstract
Communication is essential for the success in the workplace, completion of projects, and
maintaining deadlines. Mark Chen's communication issues can successfully be resolved by
utilizing management tools and other strategies to dissolve current and future problems. By
utilizing in-person communication on a weekly basis, Mark Chen will gain more control of his
team. The use of in-person communication over digital will also built team unity. This will also
build the familiarity of the individuals in the team. They will learn each strength and weaknesses.
This will aid in the prioritizing of projects and who is responsible for them. Understanding and
using the skill of prioritizing will also add to the success of Mark Chen's staff. Mark Chen's will
keep the responsibility of prioritizing projects. This will build a good foundation for his staff to
duplicate in the future. As progress is made in the team's dependability, chances in responsibility
will be made.
Keywords: communication, prioritizing, management, implementing
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MOTIVATION THEORY
Contents
Introduction………………………………………………………………….…………………….4
The Problem in Communication………………………..………………...…….…………………4
Plan and Organize………………………………………………...…………….…………………4
Direct and Control……………….……………………………..……………….…………………5
Conclusion…………………………………………………………………..….…………………6
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MOTIVATION THEORY
Effective Communication
Introduction
There are times when new or improved communication plans need to be put into place.
For Mark Chen, communication is a problem for his team. He wants to expand, but with the
communication issues that are currently happening and the economic issues, it is not the right
time. Mr. Chen’s team needs to learn new ways to communicate and be responsive. To grow
now and in the future, positive changes are needed.
The Problem in Communication
Mark Chen is having issues with his team, specifically related to communication. His
team is unresponsive and feel overworked. There are also issues in figuring out how to prioritize
tasks when needed. Assignments and projects are not being finished on time because of these
issues.;
Plan and Organize
One successful communication method that has worked for the team is in-person
communication. Mr. Chen receives the best response from his staff when they are in person.
"Extensive use of digital communications may result in a reduction of an in-person contact
between learners and supervisors, which may reduce opportunities for dialog important for
learners' professional development and high-quality learning" (Thoma et al., 2019, p. 386). This
kind of communication is the breakdown of Mr. Chen's team. His team is missing out on
learning from each other and having a group to reach out to for help because they are not
meeting as a team. The first modification that needs to be implemented is weekly in-person team
meetings. These are to be done weekly until the team is running smoothly. When the weekly
meetings prove successful, then the in-person meetings will happen biweekly. When email
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MOTIVATION THEORY
communication is needed in the future within the team, a response needs to happen within 24
hours during the workweek.;
The next area that Mr. Chen's team needs to improve on is how to prioritize projects.
When they are not taking the time to prioritize project properly, assignments are missed and late.
When the team is prioritizing what they need to do is when things will run smoothly. The
decision on what should be prioritized needs to be decided in the weekly team meeting until
individuals are capable of selecting the most important aspects to complete first. The reason this
needs to be handled this way is that members of the team see things differently because of their
varying perspectives or distinct objectives (Chatzipetrou et al., 2015). As the team sees how
projects are prioritized, they will become more confident in making decisions about what to do.
One other reason to prioritize decisions in the weekly team meeting is that they will learn each
other's strengths and start to realize what projects should go to who. Additionally, these meetings
will also help the team become more cohesive.;
Implementing these plans are going to effectively build the team. Often managers are
successful when they are not only telling their team what to do (Hawkinson & Moore, 2020). As
the team continues to come together, Mr. Chen will be able to step back and not give orders as
much. Overall, they will become a cohesive team. Team building is essential for employees
because their current feelings of overwork has caused their communication to fall apart.;
Direct and Control
Mr. Chen will be the person setting the meeting schedule for the in-person meetings. He
will also be the person that makes the decision when the team has progresses enough to meet
every other week. When it comes to prioritizing projects, Mr. Chen will take the lead and have
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the final decision on what needs to be done and when. To improve team building, he will depend
on the team's input when making those decisions.;
Conclusion
When these steps are complete, it shows commitment to proper planning for success
"commit your actions to the Lord, and your plans will succeed" (Proverbs 16:3, New Living
Translation). Mr. Chen's sales team is able to be repaired and improved. If these steps are taken
to change communication and teach how to prioritize then his team will positively progress. The
steps laid out need to stay constant for a considerable time before relaxing. When a solid
foundation is created then excellent outcomes will be produced now and in the future.;
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MOTIVATION THEORY
References
Chatzipetrou, P., Angelis, L., Barney, S., & Wohlin, C. (2015). An experience-based framework
for evaluating alignment of software quality goals.;Software Quality Journal,;23(4), 567–
594. https://doi.org/10.1007/s11219-014-9251-5
Hawkinson, N., & Moore, A. L. (2020). Your leadership toolkit: How to build successful
teams.;Physician Leadership Journal,;7(5), 74–76.;
Holy bible new living translation. (2021). DaySpring; Candace Cameron Bure
Thoma, B., Turnquist, A., Zaver, F., Hall, A. K., & Chan, T. M. (2019). Communication,
learning and assessment: Exploring the dimensions of the digital learning
environment.;Medical Teacher,;41(4), 385–390.
https://doi.org/10.1080/0142159X.2019.1567911
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