Question 1
3 out of 3 points
According to John Kotter in his book Leading Change, high performance teams may spend
_____ of their time receiving training on technical and interpersonal skills.
Selected Answer: 30%
Question 2
3 out of 3 points
Which of the following is a responsibility assigned strictly to participants of meetings?
Selected Answer: Considering whether a comment will contribute to the understanding of an issue
Question 3
3 out of 3 points
Non-verbal communication
Selected Answer: Both B and C
Question 4
3 out of 3 points
_____is considered the art of public speaking.
Selected Answer: Style
Question 5
3 out of 3 points
Which of the following is an attribute of a team?
Selected Answer: Hold themselves mutually accountable
Question 6
3 out of 3 points
Which of the following is an example of an extrinsic reward?
Selected Answer: Both B and C
Question 7
3 out of 3 points
Which of the following is NOT considered part of a successful presentation?
Selected Answer: Simplicity
Question 8
3 out of 3 points
Which of the following is NOT true regarding general email guidelines?
Selected Answer: Writing in all caps when appropriate
Question 9
3 out of 3 points
The three parts of the motivation equation used in Vroom’s Expectancy theory are
Selected Answer: Input, performance, outcomes
Question 10
3 out of 3 points
According to McClelland, the need for affiliation is found in people who desire to perform challenging
tasks well and have a strong desire to meet personal standards.
Selected Answer: False
Question 11
3 out of 3 points
Recruitment requires
Selected Answer: Identification of the abilities needed to perform the job successfully
Question 12
3 out of 3 points
The foundational necessity for TQM is that all parts made, not supplied, meet mandatory quality
standards.
Selected Answer: False
Question 13
3 out of 3 points
All structured interviews should have questions that
Selected Answer: Are based on job analysis
Question 14
3 out of 3 points
All HR managers participate in the following activities EXCEPT
Selected Answer: Financing
Question 15
3 out of 3 points
DMAIC stands for:
Selected Define the purpose, Measure the process, Analyze the data, Improve by modifying,
Answer: Control the new process
Question 16
3 out of 3 points
Which of the following is NOT a step in the employment process?
Selected Answer: Organization
Question 17
3 out of 3 points
Poor communication and lack of change control are just two reasons why a project might experience
scope creep.
Selected Answer: True
Question 18
3 out of 3 points
A manager who assist with the collection of information and analysis would have a
Selected Answer: Green Belt
Question 19
3 out of 3 points
Which of the following are the types of employee career paths?
Selected Answer: Linear, spiral, steady-state
Question 20
3 out of 3 points
The planning process includes job analysis, , and job specification.
Selected Answer: Job description
Question 21
20 out of 20 points
Match the following
o
Question Selected Match
Structure E.
The manner of a presentation that allows the audience to logically
follow the speaker’s message.
Kinesics F.
The physical messages communicated by gestures.
Interpersonal
Communication
C.
Person-to-person conversation exchange that occurs through
dialogue between two people or a group of people.
Norms I.
Define the limitations of acceptable and unacceptable behaviors
and set the standards of appropriate behaviors, beliefs, and
perceptions, and feelings.
Self-censorship J.
When a group member offers an opinion rather than make
recommendations against the group consensus.
Communication
Process
A.
Sender, receiver, meaning, encoding, message transmittal, channel.
Social Networking
Sites
D.
Allow organizations to communicate directly wither other business,
consumers, and the friends of those consumers.
Support H.
Accurate data used to support a presentation.
Groupthink G.
When the striving for unanimity overrides a group’s motivation to
realistically appraise alternative courses of actions.
Twitter B.
The number one social marketing platform and is utilized by 61% of
Fortune 500 companies.
o
Question 22
10 out of 10 points
In your reading of Deuteronomy 1:17, Psalms 119:89 and Acts 15:36 -40, what does the Bible have to
say about conflict as discussed in Chapter 6 of the textbook? What was the cause of conflict (task,
relationship or process) in each of these verses? What conflict management style is advocated in
each of the verses? Provide specific examples from each verse in your response.
Selected
Answer:
Deut 1:17 models for us how the church should listen to all of its members and not pass
judgment on an issue because of how simple or difficult it may seem. The cause of
conflict in this verse is relationship conflict. Relationship conflict in this case is
managed through collaboration, "hearing both the great and the small" and if the team
is unable to handle the problem, then allow the leader (God) to make the final
decision. Psalm 119:89 ties into this because God's word will have the final say
when collaboration is unable to produce an effective outcome.
Acts 15: 36-50 Paul and Barnabas have a sharp disagreement about whether to take
John with them as they went to visit every city to share the gospel. Paul and Barnabas
were experiencing Task Conflict because they both had different expectations or vision
for the task at hand. In dealing with this conflict, Paul and Barnabas displayed the
conflict management style of competition. The disagreement became very sharp
between them and both were concerned about winning the conflict. Paul and
Barnabas did not manage the competition to their advantage which caused a split
between two. This weakened their bond as a team and it became a "us versus them"
attitude. The split lef
Response
Feedback:
[None Given]
Question 23
10 out of 10 points
From your reading of Titus 1:4-5, Ephesians 4:11 and I Corinthians 12 provide specific examples of
the wisdom the authors had regarding employee recruitment and selection? Relate to specific topics
in Chapter 7.
Selected
Answer:
Paul was a great recruiter, in Titus 1:4-5 he uses external recruiting and tasks Titus to go
out into the town and appoint Elders. Titus follows Paul's guidance and goes out into
the town with a job description. The job description is very specific, "the husband of
one wife, having children who believe, not accused of dissipation or rebellion" (Titus
4:6)
Ephesians 4:11 demonstrates that each position within the church serves a different
purpose. The job description and titles range from pastor, and teachers to prophets
and evangelist. Each position requires a different skill set and as these individuals are
identified within the church we see a from of internal recuitment.
1 Chor 12 lays out the vision and structure of the church (organization). It also
describes different career paths within the church and how those individual paths
contribute to the overall growth of the church. Each part of the church serves as
different purpose, but each part serves to make the body stronger and more whole.
This concept ties in with Talent Management aspect of implementing strategy. People
have different strengths and those strengths should be leveraged for the benefit of the
whole. Despite the conflict, Paul used his anger to fuel his passion to reach the church
in both Syria and Cilicia.
Response
Feedback:
[None Given]
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