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SCM 300 MODULE 12
Study Packet
Module 12: Supply Chain Information Technology
Reading Assignment - NONE
Introduction and Basics
What are some key things to consider in making an SCM IT investment?
The purchase- know your co. and SC.
The Implementation- old vs. new system, data collection, people, BP’s,
testing ot system.
The future upgrades and changes are constant and evolve.
Goals of SCM and relationship to SCM IT decisions
IT system connects all parts of the business
IT systems are the way SCs are executed and how they collect data
Supply Chain compression
Use of IT to remap processes to find more efficient methods, leads to
faster processing and cost cuts
Example used in class: Whirlpool washing machines
Single vendor vs. Best-of-breed approaches to IT
Single Vendor: Getting IT software from one vendor for fully integrated
experience
Best of Breed: Getting IT software separately, using preferred
companies for separate systems
IT Tools and Acronyms
Know the more in-depth issues for ERP and RFID: Benefits, challenges,
issues to consider, and implementation
ERP: Enterprise Resource Planning
Benefits
oIntegrate financial and Inventory data
oStandardize HR data
oManufacturing and Business Process Data
oIntegrate customer order information
Challenges
oCompanies do not know what they need to do for the ERP to
work
o75% of companies would consider theirs a failure
o66% would go back to the same company for a different ERP
Implementation Considerations
oData consolidation and conversion
oLegacy systems
oChange management
oImproved technologies = More work for everyone
oChange processes or customize IT system
oCorporate mergers and acquisition
oNew technologies and evolving technologies
RFID: Radio Frequency ID Technology
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SCM 300 MODULE 12
Study Packet
Benefits:
oUnderstand your customers buying habits
oQuicker than traditional bar codes
oPrevents theft
Implementation issues
oReally expensive, have to buy a lot of pieces to implement this
oLimited technology can miss some readings or products
oStorage/cost of storage a lot of data to deal with
Know the basics discussed in class for all other tools
SRM: Supplier Relationship Management
Deals with upstream suppliers
CRM: Consumer Relationship Management
Deals with downstream consumers
LMS: Logistics Management System
Deals with movement and storage of goods and services
MES: Manufacturing Execution system
Tracks transformation of raw materials into finished goods
eProcurement
WMS: Warehouse Management System
Deals with level of inventory
AS/RS: Automated storage and retrieval system
Provide a basic explanation of IoT, AI, and Blockchain. In the most basic way,
how does each of these three technologies provide value to the supply chain?
Internet of things:
“Things” can communicate with each other, control each other, and
document events using sensors, electronics, software, etc.
Artificial Intelligence:
Machines behave more like humans
Cognitive computing: Machine acts like a human that learns and solves
problems
Blockchain:
Eliminates lies, misinformation, IT security scandals, late payments,
false transactions
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