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Section 1: The Problem
Introduction
The clinical experience is an integral component of training for student nurses.
Clinical skill development is a significant facet of the nursing profession and largely
occurs in the clinical setting. It is essential for student learning to occur in the clinical
environment as student nurses are presented with opportunities to connect theory to
practice. One of the key elements of a rewarding clinical experience for nursing students
is the leadership and guidance of the clinical instructor. It is the clinical instructor's
responsibility to foster student confidence through providing a confidence-rich learning
environment (Lundberg, 2008). In the event a nursing student lacks confidence in his or
her abilities, the clinical instructor should implement teaching strategies to develop the
confidence that the student needs to be motivated to continue to improve clinical skills.
The problem motivating this study was the negative feedback on clinical
evaluations done by nursing students that were in many of the inexperienced clinical
nursing instructors' groups at a southeastern community college in the United States.
Much of the prior research related to this issue emphasized the method of socialization to
develop clinical instruction. Notzer and Abramovitz (2008) suggested providing brief
workshops to develop instructor skills. Mentoring and social influence were suggested by
other researchers as means of developing and understanding one's role (Cesareni, Martini
& Mancini, 2011; Wilson, Harwood, Oudshoorn, & Thompson, 2010).
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Due to the global shortage of nurses, particularly in the area of nursing education,
part-time clinical instructors make up a substantial proportion of the clinical faculty in
many nursing programs nationally and internationally (American Association of Colleges
of Nursing [AACN], 2013; McDermid, Peters, Jackson, & Daly, 2012). The nursing
school where the problem existed that prompted this research had 15 adjunct clinical,
including three who had less than 2 years of clinical instructor experience. At the same
institution, one fulltime nursing faculty had less than 2 years of clinical instructor
experience. The AACN (2013) reported in 2011 that an insufficient number of faculty,
clinical sites, classroom space, clinical preceptors, and budget constraints caused many
nursing schools in the United States to turn away qualified applicants. Many schools of
nursing hire clinical instructors that are experienced clinicians with a wealth of
experience in the clinical setting. However, seasoned clinicians may have strong nursing
skills, but many lack the knowledge and the experience that is necessary to facilitate
learning among a group of nursing students within the clinical setting. Davidson and
Rourke (2012) reported that clinical nursing instructors are hired for their expertise in
clinical practice and most of them have little to no experience in clinical instruction.
Often times, the inexperienced clinical instructor assumes a role that he or she has not
properly been trained to execute. Learning experiences should be structured in a way that
will promote critical thinking, reflection, and deep learning (Killion, Reilly, & Gallagher-
Lepak, 2011). Tanda and Denham (2009) suggested the use of skill laboratories,
consistent clinical placement, effective clinical learning environments, and the
appropriate coaching by clinical educators positively affects student learning outcomes.
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Students have a richer clinical experience when the clinical instructors possess the ability
to assist the nursing students with critical thinking, understanding nursing theory, and the
application of newly acquired skills.
Clinical instructors who do not have a clear definition of their role will cause the
student to suffer in the clinical area (Kowalski, et al., 2007). This was evident in a school
of nursing at a community college in the southeastern United States where the students'
clinical evaluations reflected decreased satisfaction in the clinical area with inexperienced
instructors as compared to the student clinical evaluations from nursing students who
were in the clinical groups of more experienced clinical faculty. Many of the student
complaints about the inexperienced clinical faculty related to inconsistency in clinical
expectations, untimely weekly instructor evaluations, lack of general knowledge about
the clinical facility policies and procedures, and the need to connect clinical experience to
what was being taught in the classroom.
In 2005, the National League for Nursing (NLN) published standards for practice
for academic nurse educators and was titled, Core Competencies of Nurse Educators©
with Task Statements. The competencies provide a comprehensive framework for the
preparation of new nurse educators, implementation of the new nurse educator role,
evaluation of nurse educator practice, and the advancement of faculty scholarship and
lifelong professional development (Kalb, 2008).
The eight NLN core competencies of nurse educators include the following:
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Competency I: Facilitate learning; Competency II: Facilitate learner
development and socialization; Competency III: Use assessment and
evaluation strategies; Competency IV: Participate in curriculum design
and program outcomes; Competency V: Function as a change agent and
leader; Competency VI: Pursue continuous quality improvement in the
nurse educator role; Competency VII: Engage in scholarship; and
Competency VIII: Function within the educational environment (NLN,
2005)
The lack of role orientation has resulted in difficult experiences for inexperienced
clinical instructors and students at a community college associate degree nursing program
in the southeastern region of the United States, which also has resulted in a continuous
issue with the retention of adjunct clinical instructors. This local problem, which was the
catalyst for the study, will be discussed in the following section. A description of how the
problem unfolds in the local context and education situation will also be presented. The
rationale for choosing this problem was to discuss how nursing students’ clinical
experiences with novice nursing clinical instructors affect their learning. Terminology
associated with the research will be defined and the research question guiding the study
will be provided as well as a review of the literature.
Definition of the Problem
Paulis (2011) suggested adjunct clinical instructors are often hired based solely on
their clinical experience despite the importance of the clinical instructor's role in clinical
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teaching. An individual is not necessarily proficient at teaching clinical skills even though
he or she possesses superior clinical skills. Morren, Gordon, and Sawyer (2008)
concluded that despite the various professional qualifications, experience, certifications,
credentials, and professional organizational memberships obtained by the clinical
instructor, the hypothesis was not supported that these factors were contributory to a
more satisfying clinical experience. Clinical instructors are responsible for guiding
nursing students through the application of fundamental principles of nursing as well as
advanced nursing skills and dosage calculations while in the clinical setting. Even though
these clinicians apply these principles and skills daily within their own professional
practice, they do not possess the knowledge or the experience to effectively facilitate
learning and apply instructional methodologies among the nursing students in their
assigned clinical groupings.
The transition from experienced staff nurse to new nurse educator is often times
frustrating for the instructor and the student. White, Brannan, and Wilson (2010)
suggested novice faculty are frustrated due to a lack of preparation to teach and a limited
understanding of what is required in the new role of nurse educator. White et al. also
pointed out that new nurse educators often lack adequate guidelines of how to function in
the role. Unless a nurse has obtained knowledge concerning nursing education, many are
not trained to be facilitators of learning. The students are then subjected to
inconsistencies among the faculty resulting in confusion and frustration among the
nursing students assigned to the inexperienced clinical instructor clinical groups.
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If clinical instruction is to be effective, it requires a properly developed
infrastructure (Pugsley, 2009). Clinical instructors should be facilitators of learning and
possess knowledge of how to connect theory to practice for nursing students in the
clinical setting. The instructor should be required to teach the student instead of allowing
the student to shadow a nurse and simply observe the nurse’s patient care routine. For
instance, patient selection should be relative to concepts and disease processes that the
students are currently learning, which would connect theory to practice. Even when
hospitals and nursing schools contract hospital employed employees to execute the
clinical educator role, the registered nurses need adequate preparation for their role to
support and supervise nursing students in clinical placement to ensure the safe
development of student confidence and competence (Brammer, 2008). Therefore,
inexperienced clinical instructors should be oriented to their role as nurse educators in
order to facilitate learning in the clinical setting. In this study, I investigated
inexperienced clinical instructors and how they impacted nursing students’ clinical
experiences.
Rationale
Evidence of the Problem at the Local Level
As noted, the clinical component for the student nurse is paramount relative to
connecting theory to practice. Important empirical evidence concerning the influence of
highly effective clinical teaching and student learning was presented in two studies by
Blue, Griffith, Wilson, Sloan, and Schwartz, (1999) and Griffith, Georgesen, and Wilson
(2000). Both studies revealed that clinical instructors had significant effects on student
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learning. Despite the evidence that supports the importance of student learning from their
clinical instructors during the clinical experience, a number of schools of nursing have no
established orientation for the new role of nurse educator within their nursing
departments in the region where the college is located that was the catalyst for the
research.
The job description posted for adjunct clinical nursing faculty position, as
approved by the State Department of Education, did not list teaching experience as a
requirement. The essential duties and responsibilities of an instructor, as listed in the state
approved job description included the following: commitments to students in the
classroom, the teaching discipline, students outside the classroom, the college, and the
community. These requirements may be difficult for a novice clinical instructor to
achieve without prior teaching experience or orientation to the role for which they are
expected to fulfill. A more detailed job description of nurse educator competencies and
role attributes should have included: Demonstrating knowledge of and engagement with
education theories, understanding and addressing multiple complexities related to
learning, facilitating learning and creating effective learning environments, and the ability
to disseminate nursing knowledge (Young, Frost, & Bigl, 2010). Additionally, Pratt,
Harris, and Collins (2009) identified six factors that could positively influence clinical
instruction which include the following: (a) meaningful and authentic engagement, (b)
explanation of complex topics at the student's level of understanding, (c) role model
desired behaviors, (d) display enthusiasm for teaching, (e) provide a safe and challenging
environment for learning, and (f) setting clear expectations. Novice clinical instructors
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have decreased experience in the implementation of these components of instruction and
could benefit from an orientation to their role as a new nurse educator.
This project study may answer questions relative to how the lack of training of
clinical nursing instructors affects the experiences of students in the clinical setting. The
study may also make stakeholders, such as the Department of Postsecondary Education
and the State Board of Nursing, aware of the disadvantages that the lack of training may
cause in the clinical environment for inexperienced clinical nursing instructors and
nursing students across the state. The research may also result in positive social change
by having other nursing programs in the state consider developing a standardized role
orientation for their novice clinical nursing faculty.
Evidence of the Problem from the Professional Literature
The clinical experience is how theory is connected to practice for the nursing student.
Clinical faculty may have to be creative and implement techniques to motivate learning
among students within their clinical groups. Clinical faculty, both adjunct and fulltime,
serve as resources for students during their clinical experiences. The traditional clinical
model that has been practiced historically puts students in the clinical setting, where they
are assigned one to two patients, and are expected to take care of patients using linear
thought processes through the use of the nursing process. This model is rooted in
hospital-based apprenticeship models, and is no longer satisfactory for the modern,
complex, and constantly evolving, health care system (Benner, Sutphen, Leonard, & Day,
2010). Expert clinical faculty play a vital role in aiding students to acquire the intellectual
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knowledge, affective attitudes, and psychomotor skills required for professional practice
(Gaberson & Oermann, 2007).
Phillips and Vinten (2010) developed an instrument, adapted from Bonk and
Kim’s (1998) list of sociocultural based teaching strategies for adults, to conduct a pilot
study to measure intent of instructors to adopt innovative teaching strategies within their
clinical practice. Some of the strategies included: role modeling, reflection and self-
awareness, cognitive task structuring, and direct instruction. In order for these teaching
strategies to be implemented in the clinical environment, the clinical instructor must have
knowledge of the innovative teaching strategies to use them effectively in the clinical
setting. The lack of training for the role results in many of the clinical instructors
developing role strain and results in the intent to leave academia within 5 years
(Cranford, 2013).
Definitions
The following terms that will be used throughout the research relative to the
nursing profession are defined.
Advanced beginner: After considerable exposure to the clinical environment and
situations, the nurse improves performance and mentoring and/or repeated experiences,
begins to use more facts and is versed with the use of the rules. (Wilkinson & Treas,
2011). He or she has gained enough experience in actual situations to identify meaningful
aspects that can be identified only through prior experiences (Craven, Hirnle, & Jensen,
2013).
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American Association of Colleges of Nursing (AACN): This is an agency that
establishes quality standards for nursing education and assists college administrators to
implement those standards which influences the nursing profession, education, practice
and research (AACN, 2013).
American Nurses Association (ANA): This is a nursing professional organization
in the United States. Membership is open only to registered professional nurses and sets
the standards of practice for nurses (ANA, 2010).
Competence: This is achieved after a few years of practice. Individuals deemed
competent have had additional experience with more complex concerns. They are able to
prioritize situations and get more involved in the caregiving role. (Wilkinson & Treas,
2011). This is reflected in individuals that have been on the same job for 2 or 3 years who
consciously and deliberately plan nursing care in terms on long-range goals (Craven, et
al., 2013).
Expert: Expert nurses are able to see that needs to be accomplished and how to do
it. They possess a deep understanding of a situation and trust in their intuition. They have
expert skills and are consulted when advice or assistance is needed. (Wilkinson & Treas,
2011). The expert nurse has an extensive background of experience and has an intuitive
grasp of the situation and focuses on the problem (Craven, et al., 2013.).
National League for Nursing (NLN): A nursing organization that supports nursing
education with the goal of producing a well-prepared and diverse nursing workforce
(NLN, 2007).
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Novice: This phase begins with the onset of education. The novice is receptive to
education and is "learning the rules" of the profession. (Wilkinson & Treas, 2011). A
person enters this situation when he or she has had no previous experience (Craven, et al.,
2013).
Nurse Educator: A nurse that generally has specific clinical specialties and
advanced clinical experience. People in this career role must continue to maintain
expertise in the practice setting, develop expert knowledge of theory, perfect classroom
presentation style, and have in-depth knowledge of curriculum development and higher
education (Craven, et al., 2013).
Nursing process: A systematic problem-solving approach toward giving
individualized nursing care. Nurses use the nursing process as a problem solving method
in all settings with patients of all ages to identify and treat human responses to potential
or actual health problems. (Craven, et al., 2013).
Nursing theory: provides the foundation for nursing knowledge and gives
direction for nursing practice (Craven, et al., 2013).
Proficient: These nurses are resources for less experienced nurses. They are able
to see the "big picture" and coordinate and forecast needs (Wilkinson & Treas, 2011). The
proficient nurse perceives situations as a whole rather than in terms of aspects and
manages nursing care rather than performing tasks (Craven, et al., 2013).
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Socialization: This is a process that involves learning theory and skills and
internalizing an identity appropriate to a specific role. (Craven, et al., 2013).
Significance of the Problem
In many health related disciplines, clinical instructors are not trained for the
instructional roles for which they are hired. Many of these individuals develop their
teaching skills through trial and error, reflecting on experiences as students, reading
literature, and incorporating feedback from others (Buccieri, Pivko, & Olzenak, 2011).
The retention rate for newly hired inexperienced clinical instructors at the institution of
focus was low. Student clinical evaluations relative to their clinical experiences have had
more negative comments from those who are in the groups of newly hired adjunct clinical
instructors compared to fulltime nursing faculty. Some adjunct clinical instructors did not
return after just 1 semester of clinical instruction possibly due to the negative comments
from students. When individuals work competently within their scope of practice, their
perceptions of the quality of work life is generally positive, but any deviation from these
conditions led to a diminished quality of work life (Maddalena, Kearney, & Adams,
2012). The registered nurse accepted the position as a nursing clinical instructor without
being trained in the role and did not progress from the novice level of proficiency. The
need to provide support for novice nurses in the clinical setting has been established as
should the support be established for those entering into the new role of clinical
instruction without relevant experience as this may limit them to a novice level of
performance (Benner, 1984). The nursing program of focus would like to retain
competent adjunct nursing clinical instructors to enhance the clinical experiences of
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nursing students. Craven, Hirnle, and Olzenak (2011) suggested the level of competency,
the third step in the level of proficiency, is reflected by the nurse who has been on the
same job for 2 to 3 years. Many of the past adjunct clinical instructors were not retained
long enough to achieve the advanced beginner, which is the second level of proficiency.
Novice clinical instructor confidence, competence, and capability have a greater chance
to be facilitated and strengthened if the adjunct clinical instructor role is clearly defined
so that the facilitation of learning may be perpetuated (Maguire, 2013). Despite the
emphasis of the necessity of clinical instruction, there is limited literature that articulates
principles to guide the process (Lynch & Happell, 2008).
Significance of the Study
This study may lead to positive social change by encouraging schools of nursing
to implement the proper training of newly hired inexperienced clinical instructors for
their role as a nurse educator, whether the instructor is a newly hired full-time nursing
faculty member, is independently contracted, or has been hired through collaboration
with a local healthcare organization. The study will also allow schools of nursing to
understand how the nursing student learning experience is affected by the clinical
instructor, with little educator experience, who may not fully understand how to provide
clinical instruction and create an environment conducive to learning in the clinical setting
for nursing students.
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The Research Questions
The purpose of the study was to enable me to understand how the clinical
experiences of nursing students were affected by the adjunct clinical nursing faculty. The
research question was the following: Do novice nursing clinical instructors provide
quality clinical experiences for students, as outlined by the National League for Nurses?
The most appropriate research method to answer the research question was to conduct a
qualitative case study. This type of qualitative nursing research allowed me to examine
students’ and instructors’ subjective human experiences by using non-statistical methods
of analysis (Ingham-Broomfield, 2015). A quantitative research study method would not
have been used with this study because numeric and statistical data would not be relevant
to an in depth exploration of the nursing students’ experiences (Lodico, Spaulding, &
Voegtle, 2010). Questions that were used to augment and support the research question
included the following:
• How did the nursing students perceive the quality of learning they
received from the novice clinical instructor in the clinical setting?
• What aspects of the learning experience in the clinical setting were most
effective for the nursing students?
• What aspects of the learning experience in the clinical setting were least
effective for the nursing students?
Collecting data relative to these questions identified areas in need of improvement that
will benefit the novice clinical instructors as well as the nursing students.
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Much of the literature has suggested the problem had been related to lack of
faculty to accommodate the number of qualified applicants applying to nursing programs.
This problem was evident at the local level. Due to the lack of qualified full-time faculty,
many staff nurses take on the role of adjunct clinical faculty. What was missing from the
literature was how most nursing schools were preparing these inexperienced clinical
instructors for their new role. Adjunct instructors often function by teaching as they were
taught and by trial and error. Many novice clinical instructors do not receive instruction
in teaching, adult learning theory, or orientation to their role prior to going into the
clinical setting with students.
In the clinical setting, students should be exposed to learning activities that extend
beyond bedside direct patient care to stimulate critical thinking. These learning activities
include but are not limited to role play, simulation, gaming, and the use of technology in
the clinical setting. Such activities are used to enhance the learning experiences of the
students in the clinical setting. The type of research that was needed to address the
problem was a case study that focused on how novice clinical instructors affect clinical
experiences of nursing students.
Review of the Literature
This review provides a detailed summary of the literature regarding the
importance of clinical instructors’ understanding of their roles while in the clinical
setting, experiences of students while in the clinical setting, methods of nursing instructor
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professional development, the nursing shortage, and the conceptual framework of the
novice to expert theory.
Nursing and education databases were accessed in search of articles relative to
student clinical experiences. Literature searches were conducted with the use of the
Walden University online library, textbooks, and online nursing and health professional
journals, googlescholar.com, and various nursing websites. Databases used for this
literature search included EBSCO, MEDLINE, CINAHL, ERIC, Education Research
Complete, and ProQuest Central. After a voluminous literature search, saturation was
determined when search items became repetitious among the databases.
The topics that yielded the greatest results were clinical experiences, clinical
instruction, nursing instructor professional development, and the nurse faculty shortage.
A Googlescholar search did present a limited number of articles that focused on
developing mentoring programs and using hospital employed nurses to partner with local
nursing schools and the hospital to supplement the shortage of advanced degree qualified
nurses to teach inside the classroom as well as the clinical setting.
The International Council of Nurses (ICN) identified the shortage of nurses as a
crisis that has a negative effect on global healthcare. The shortage is also detrimental to
nursing education. A major factor of the nursing shortage is there are decreased numbers
of master’s prepared and doctoral prepared advanced practice nurses (Nardi & Gyurko,
2013). Nursing school applicant numbers continue to increase, but many students are
turned away due to insufficient number of faculty (Murray, Schappe, Kreienkamp, Loyd,
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& Buck, 2010). Due to the shortage of qualified full-time faculty, adjunct faculty are used
more in the clinical setting to allow the full-time faculty to have adequate preparation
time to present theory in the classroom. Many clinicians who take on the role of educator
have not been properly trained to facilitate learning for students. They literally move
from a role as an expert clinician to a novice educator in the clinical environment
(Cangelosi, Crocker, & Sorrell, 2009). How did the lack of experience and training in the
role of nursing instructor affect the clinical experiences of nursing students?
Many health care organizations participate in clinical ladder programs, which
recognize and reward clinical nursing practice. These provide a means for professional
advancement through professional development. Benner’s (1984) novice to expert model
is the foundation for many of the clinical ladder programs around the nation. Her model
indicated that a nurse may have a high level of expertise in one particular area and be
novice in another. An example of this principle is a nurse who is an expert clinician but
who may also be a novice clinical educator. The minimal ability of the clinical teacher or
preceptor should be to understand the needs of the learner and be able to interpret and
respond to verbal and non-verbal feedback on learner response. Just as health care
organizations recognize and promote clinical expertise, so should schools of nursing
promote knowledge and expertise with clinical faculty.
Davidson and Rourke (2012) conducted a study to identify the skills and
knowledge required to be successful clinical instructors. A learning needs survey was
used to measure the learning orientation needs of newly hired clinical faculty. Descriptive
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analysis was the method used to identify the respondents identified as significant or
insignificant to successful clinical instruction. The results of the study suggested
orientation content should contain basic orientation needs such as tools and resources as
well as information on student clinical policies and procedures, clinical simulation,
student clinical evaluation, curriculum content, and objectives.
A naturalistic qualitative study was conducted by Condon and Sharts-Hopko
(2010) to examine the socialization experiences of Japanese nursing students. The
Japanese culture forbids the students to ask questions about content that is presented to
them by their instructors. The students were not allowed to administer medications or
perform invasive procedures on live patients. The students primarily observe the
professional nurse in the clinical setting. The convenience sample participants were
interviewed, and a journal of observations was kept by the researchers. Themes that
emerged from data analysis include the following: The conclusion of this study suggested
the Japanese students encountered barriers to free communication, development of
professional values and behaviors, and interactive clinical experiences, which affected the
socialization process of learning the roles of the professional nurse. In American culture,
these components are essential for nursing instructors to use when they facilitate learning
in the clinical environment.
Effective clinical instructors are essential for maximizing student clinical
experiences (Parsh, 2010). Parsh conducted a qualitative study where students identified
six areas for optimal clinical instruction via informal interviews. The areas identified
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included: personality, teaching ability, evaluation, nursing competence, interpersonal
relationships, and realism. A nursing school instituted a partnership with a local hospital
where the full-time nursing faculty member was grouped with two full-time hospital staff
nurses. The full-time hospital staff nurses were selected and paid by the hospital for their
clinical expertise and their interest in teaching students. Delunis and Rooda (2009)
suggested a potential disadvantage of the partnership was that although the staff nurses
were clinical experts, many may have had limited competencies to facilitate student
learning. The full-time faculty member was available to support and mentor the staff
nurses during the clinical experience with the students. The hospital staff nurses were
introduced to the instructor role by the full time nursing faculty member as they
interacted with student nurses in the clinical environment.
Clinical instructors influence the educational experience for students (Giordano,
2009). Clinical instructors have a vital role in teaching students to care for patients. The
student clinical experiences should be filled with opportunities to relate theory to practice
and provide development of knowledge, skill, and attitude to implement quality patient
care. Rye and Boone (2009) conducted a qualitative survey on preceptor training needs
and the results suggested that clinical instructors were set up to fail at this task without
proper training and support. The authors also recognized that many clinical instructors are
“thrown” into the position with little to no direction as to what is expected of their new
role.
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Elisha and Rutledge (2011) conducted descriptive research using cross-sectional
survey methods on student registered nurse anesthetists (SRNAs) and found that even at
this level of nursing education, most certified registered nurse anesthetists (CRNAs) in
the United States do not receive instruction for their role as clinical educators. Most have
had minimal exposure to principles of adult learning and experience in education theory.
The researchers found that many students were dissatisfied with their instructors based on
the display of poor teaching skills, limited access, lack of feedback, and inappropriate
behaviors that were not conducive to learning in the clinical setting.
Ralph, Walker, and Wimmer (2009) conducted mixed-methods research on
nursing students who had just completed their practicum before graduating from nursing
school. The research was federally funded in Canada to compare and contrast post
practicum student responses of students in three professional disciplines: nursing,
engineering and teaching education. A survey was used to collect qualitative and
quantitative data. Some of the negative aspects of the nursing practicum, according to the
student nurses, were poor mentorship and assignment of unproductive tasks by some of
their clinical instructors. This was consistent with some of the nurses not having a clear
definition of their role as clinical instructors. The researchers wanted to use the negative
aspects the students’ responses to strengthen the clinical experience for nursing students.
Jahanpour, Sharif, Salsali, Kaveh, and Williams (2013) did a grounded theory
study on the experiences of Iranian nursing students and their perspectives regarding
factors that influenced their development of their critical thinking skills. Four main
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themes were discovered in the data: clinical instructor incompetency, low self-efficacy,
unconducive learning environment, and the experience of stress. Some of the responses
revealed the students’ perspectives that some of their clinical instructors lacked clinical
experience and practical skill, which resulted in decreased self confidence in their role.
Instead of facilitating learning among the nursing students, some of the instructors
encouraged the students to follow the routine of the nurses. By doing this, the clinical
instructor put the students at risk for developing undesired habits and behaviors of the
staff nurses they followed.
A phenomenological qualitative study conducted by Wetherbee, Peatman,
Kenney, Cusson, and Applebaum (2010) was done to examine the perspectives of
academic and clinical faculty concerning standards for clinical education. The
perspectives of many of the participants in the study included training clinical personnel
their role, specifically, teach them how to teach students. They should be taught how
valuable their role is in developing the student for their professional practice within the
clinical setting. Findings in the study suggested a need to support and develop clinical
faculty.
A qualitative study conducted by Martens, et al. (2009) was conducted to examine
student views on the effective teaching of physical examination skills. Focus group
discussions, about teaching skills that helped them to develop physical examination
skills, were conducted among 30 randomly selected students. The results revealed
students wanted instructors to present didactic skills that stimulated deep and active
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learning. These were skills that many clinical instructors did not possess due to lack of
knowledge and experience.
James and Chapman (2009) conducted a qualitative study on nursing students’
experiences in the clinical setting. The data collected from interviews of second year
nursing students were analyzed using a hermeneutic phenomenological process to
interpret the meaning of the students’ experiences. One of the main themes that emerged
was the students’ perceptions of the preceptors. The students expressed their experiences,
both negative and positive, that were directly influenced by their clinical preceptor. The
researchers concluded that the students’ clinical experiences may impact decisions about
their future nursing practice. Therefore, preceptors should try to motivate students and
facilitate positive experiences in the clinical setting.
Kapucu and Bulut (2011) conducted a qualitative study in Turkey to determine the
perspectives of students toward their clinical learning environment. Semi-structured
interviews were conducted with four groups of eight nursing students. The analysis of the
data collected revealed that students were affected by their patients, clinical educators,
and professionals in the clinical setting. The clinical educators were responsible for
providing clinical experiences that would stimulate problem-solving, cognitive,
psychomotor, and affective skills. Thus, an enriching clinical environment is an important
component to achieve teaching and learning process goals.
Heydari, Yaghoubinia, and Rousdari (2013) conducted a qualitative study to
explore the experiences of students and teachers and student-teacher relationships in the
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clinical setting in Iran. Results showed that the clinical teachers displayed supportive
actions toward the nursing students. Semi-structured interviews and observation of
participants were used to collect data. The three major themes that emerged from the data
were educational support, emotional support, and social support. The conclusion
suggested clinical teachers should gain more knowledge on how providing support to
students would influence their learning in the clinical setting.
Bengtsson, Kvarnhall, and Svedberg (2011) conducted a qualitative study to
obtain a deeper understanding of the experiences of nurses who supervise students in
clinical practice. Fifteen experienced nurses who conduct clinical were interviewed. A
grounded theory approach was used to analyze the data. Four themes emerged from the
analysis: sufficient time, working cooperation, sufficient knowledge, and confirmation.
The conclusion suggested nurses should be prepared and possess knowledge to support
student learning in the clinical setting.
All of the literature reviewed either reported data on perceptions of students, full
and part-time faculty, or part-time clinical instructors. For this research, I used a
qualitative case study design to address the local problem. This approach yielded data
that were coded to identify themes from electronic anonymous surveys. I reviewed
student clinical experience surveys for the past 3 years to support the findings for more
credible results.
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Conceptual Framework
The conceptual framework that was used for this study was the novice to expert
theory developed by Benner in 1984. Another conceptual framework that supported the
primary framework was the social cognitive theory developed by Bandura in 1986.
The primary conceptual framework that was used for the research was the novice
to expert theory that was developed based on the study of acquiring and developing
clinical nursing skills (Benner, 1984). This theory was adapted from the Dreyfus and
Dreyfus (1980) model for skill acquisition. Benner (1984) identified five levels of
nursing experience through which an individual progresses and demonstrates change
based on their experiences. The five levels of nursing experience are (a) novice, (b)
advanced beginner, (c) competent, (d) proficient, and (e) expert (Benner, 1984). The
individual must complete the first level before progressing to the subsequent levels. This
theory was meant to explain why some nurses excel in practice and others are stagnant. It
represented the basis of how nurses learn and develop the skills of the profession. The
same may be applied toward acquiring knowledge and skill when introduced to different
roles in nursing practice (Benner, 2004).
The beginner has no reference to act according to situations they may encounter.
Furthermore, the novice clinical nursing instructor has no prior experience to guide his or
her actions in the clinical setting. They lack confidence in their ability to conduct clinical
effectively. Instead, they operate by following rules and instructions because they lack
discretionary judgment (Benner, 1984). The advanced beginner has developed knowledge
25
from past experiences to be able to make decisions in certain situations. They may have
to consult more experienced individuals occasionally but are usually able to make sound
decisions independently (Benner, 1984). The competent nurse is confident and able to
solve problems based on organized, purposeful critical thinking. Competence is achieved
after an individual has worked in the same capacity for 2 to 3 years (Benner, 1984). The
proficient nurse views situations as a whole and considers outcomes instead of in pieces.
The individual anticipates what to expect based on experiences and is able to make
modifications in response to situational changes (Benner, 1984).
A conceptual framework that supported the study’s primary conceptual
framework was the social cognitive theory which started out as the social learning theory
in the 1960s by Bandura. In 1986 the social learning theory evolved into the social
cognitive theory when Bandura (1986) theorized that learning occurs through all
developmental stages and occurs due to social interactions with people, behavior, and the
environment. There were five constructs that made up the original social learning theory.
A sixth construct was added with the evolution to the social cognitive theory. The
constructs were (a) reciprocal determinism, (b) behavioral capability, (c) observational
learning, (d) reinforcements, (e) expectations, and (f) self-efficacy (Bandura, 1986).
Reciprocal determinism was the central focus of the theory that was relative to the
reciprocal interaction between individuals, behaviors, and the environment. An individual
develops learned experiences in an environmental social context that results in specific
behavioral responses (Bandura, 1986). Behavioral capability involves the individual
26
acquiring basic knowledge and skills to perform a specific behavior. An individual must
possess the knowledge to know what to do and do it in a correct manner. People learn
from the consequences of their actions, which ultimately affects their environment
(Bandura, 1986). Observational learning is when individuals observe others performing a
skill and replicate the actions. Individuals are able to correctly reproduce the behavior as
a result of the behavior being modeled by someone who has knowledge of the desired
behavior. (Bandura, 1986). Reinforcements are either initiated environmentally or are
self-initiated. This construct is closely associated with environment and behavior. The
reinforcements may be positive or negative and may influence whether a behavior
continues or ceases (Bandura, 1986). Expectations are based on experience. Individuals
contemplate the potential outcomes of their behavior before taking part in the behavior
that may affect the culmination of the behavior. An individual weighs the value of their
behavior and how it will affect the outcome (Bandura, 1986). Self-efficacy is relative to
the individual’s confidence level of performing a behavior. Environmental factors and
personal abilities contribute to individual confidence levels (Bandura, 1986).
Implications
In the study, I endeavored to show the importance of novice clinical faculty
understanding their roles as educators as it applies to the nursing students’ clinical
experiences. A nurse instructor role orientation was developed based on the findings of
the data collection and analysis. The findings were that the omission of a role orientation
for novice clinical instructors affected the clinical experiences of nursing students. Due
to the various schedules of the clinical adjunct instructors, an online role orientation
27
would be more beneficial to offer to the novice full-time and part-time faculty rather than
a face to face meeting that could have possibly conflicted with their work schedules.
Moreover, an online role orientation would increase the number of those clinical adjunct
instructors who would receive the knowledge that would result in a more effective
teaching experience for the novice instructor and learning experience for the nursing
student in the clinical setting. Much of the prior research has dealt with the effectiveness
of face to face workshops and training for clinical faculty. Hence, the focus of this study
was to examine how the nursing students’ clinical experiences were influenced by the
guidance of clinical instructors with limited experience in clinical instruction.
Summary
The problem that motivated this research, and described in Section 1, was the
decreased student satisfaction noted on the clinical evaluations of a number of nursing
students in novice clinical instructor groups at a nursing school in the southeastern United
States. The rationale for choosing the problem was due to the lack of role preparation of
the novice clinical instructor which may have led to the decreased student satisfaction of
their clinical experiences. The nursing shortage, particularly in education, was identified
as a tremendous factor in the increased use of hospital staff nurses as clinical adjunct
instructors. These instructors were experienced clinicians; however, many lack
experience with the facilitation of learning as they tried to function in their new roles.
Most clinical adjunct instructors are consequently employed on semester to semester
contracts. Due to the impermanent nature of the position, schools of nursing are
continually recruiting nurses to the position (Andrews & Ford, 2013). Key terms relative
28
to the problem were defined. The local effects of the problem supported why the problem
should be addressed. The significance of the study highlighted current research and how
social change may be undertaken. The research question used to guide the study was
identified. A thorough literature review was conducted and the conceptual framework was
discussed. Implications for the study were also presented. Data collection and analysis
will be discussed in Section 2.
29
Section 2: The Methodology
Introduction
Using the concepts of Benner’s (1984) novice to expert theory, the purpose of the project
study was to examine how adjunct clinical instructors that had 2 years of experience or
less affected the nursing students’ clinical experiences. The students who had
experiences in clinical groups of clinical instructors with 2 years or less of clinical
experience were sought after for the study because Benner (1984) suggested competence
is achieved after an individual has worked in the same capacity for 2 to 3 years. Some of
the students may not have known the experience of the clinical instructor, but their
description of their clinical experiences with their instructor may have indicated the
performance of a novice instructor. The clinical instructors with 2 years or less were
ideal participants for this research; however, potential participants who wished to
participate and had more than 2 years of clinical instructor experience were asked to
reflect back to their performance during the 2 two years of their role as clinical instructor
to answer the open-ended electronic questionnaire.
The research question was as follows: Do novice nursing clinical instructors
provide quality clinical experiences for students as outlined by the National League for
Nurses? Other questions that guided the study included the following: How did the
nursing students perceive the quality of learning they received from the novice clinical
instructor in the clinical setting? What aspects of the learning experience in the clinical
setting were most effective for the nursing students? What aspects of the learning
experience in the clinical setting were least effective for the nursing students?
30
A qualitative research design was used for the research. The specific type of
qualitative research method was a case study. A case study requires a variety of data
collection tools to gather data. Lodico et al. (2010) suggested no one qualitative method
is used in a case study; instead, multiple techniques including focus group interviews,
observations, and at times the examination of documents and artifacts may also be used.
The data collection methods for the research included conducting an electronic open-
ended questionnaire of nursing students at three participating nursing schools with the use
of Survey Monkey®. All three nursing schools operated under the same statewide
curriculum. The electronic questionnaire was mostly open-ended questions to explore the
nursing students’ perceptions of their clinical experiences.
A separate electronic questionnaire was conducted to explore the perspectives of
inexperienced instructors and how they felt concerning their ability to provide effective
learning environments for the students. Full-time and part-time novice instructors were
asked to elaborate on their current clinical instruction methods, while more experienced
part-time and full-time faculty were asked to reflect on their instructional methods during
the first 2 years of their role as clinical instructor. The novice to expert theory (Benner,
1984) was the theoretical framework used to guide the methods for data collection and
data analysis. The social cognitive theory (Bandura, 1986) was used to support the
framework. The students and clinical instructors were from three other institutions in the
same college system as the nursing program that prompted the study. Finally, documents
such as student clinical experience evaluations were analyzed, within the three
31
participating institutions, to explore how the nursing students had described their clinical
experiences over the past 3 years.
The research design and how it was derived from the research problem will be
discussed in the following section. Participant selection, justification for the number of
participants, methods for gaining access, and the course of action to protect the rights and
identities of the participants will also be discussed. Data collection, data analysis, and
methods to determine credibility will be described in detail.
Research Design and Approach
Design
A qualitative research design was used for the study. The type of qualitative
research approach that was most appropriate was a case study. A case study focuses on
small groups or individuals within a group and document the group’s or individual’s
experience in a specific setting (Lodico et. al., 2010). The type of case study for the
research was an instrumental case. Creswell (2012) defined an instrumental case as
focusing a specific issue, which is the focus of the qualitative study, with a case or cases
used to illustrate the issue. Stake (2003) described an instrumental case study as using a
case study of one case to gain insight into a particular phenomenon, where there is likely
to be a question or a set of predetermined criteria or a theory that is being explored or
tested through the case study. In the case study, I explored how inexperienced clinical
instructors influenced the learning environment of nursing students in the clinical setting.
Creswell (2012) suggested either the case itself or a significant occurrence within the
32
case may be the focus of the research inquiry. Creswell also concluded that instrumental
case studies are pursued in order to provide insight about a particular issue that may be
generalizable. The case that was explored was the clinical experiences of students under
the supervision of inexperienced clinical instructors. The phenomenon in question was
how nursing students’ clinical experiences were influenced by the inexperienced clinical
instructors. In the research, I investigated how nursing students perceive their clinical
experiences, and how nursing faculty perceived their instructional methods during the
first 2 years in their role as clinical instructor.
Approach
A case study was used for the study to examine nursing students’ clinical
experiences in three college nursing programs in the southeastern United States.
Purposeful sampling was used for participant selection. Lodico et. al. (2010) described
purposeful sampling as participants being selected through nonrandom methods
depending on whether those selected have vital information relative to the research
question. All nursing students at the three participating institutions were invited to
complete an electronic questionnaire. The ideal nursing student participant had to be at
least 18 years-old and have completed at least 1 full semester of clinical. The division
chairperson from each institution who agreed to participate in the research made my
invitation (Appendix C) available for all nursing students. Eight to 10 student participants
from the participating institutions was the ideal sample to provide valuable information
concerning how their clinical experiences were influenced by their clinical instructors.
33
The division chairperson also made a separate invitation (Appendix D) available
for all full-time and adjunct faculty participation. Three to five instructor participants
from the participating institutions was the desired sample to provide rich information
concerning how the instructors felt they fulfilled the role of clinical instructor during the
first 2 years as facilitators of learning within the clinical setting with nursing students.
The students and the nursing faculty that wished to participate in the research were asked
to complete the electronic questionnaire by the 14
th
day after it had been made available
to them.
Other types of qualitative research were not appropriate for this study.
Ethnography was inappropriate because I was not investigating communities or cultures
and the attitudes, knowledge, values, and beliefs that influence the behaviors of a distinct
group of people (Lodico et al., 2010). Phenomenological research was inappropriate for
the research because the study was not going to be conducted over a prolonged period of
time to include observation and reflection of an individual’s interpretation of his or her
experiences (Lodico et al., 2010). Finally, a grounded theory research approach was not
appropriate because multiple techniques of data collection over a long period of time to
develop a theory was not the purpose for the research (Lodico et al., 2010).
Participants
This study included participants based on purposeful sampling. This type of
sampling warranted the participants to be able to provide vital information that is
meaningful to the research (Creswell, 2012). This type of sample also aided me to better
34
understand the problem and the research question (Creswell, 2009). The programs of
study involving the nursing programs that were included in the research were composed
of various nursing programs with semesters consisting of theory, lab, and clinical
components that were consistent the state nursing standards of nursing education.
The nine student participants in the study, at minimum, were practical nursing
students. There were three groups of nursing students, from three different nursing
programs in the state other than where I am employed. The students did not necessarily
belong to the same clinical groups, but they all should have had at least 1 full semester of
clinical experiences. This allowed the students to present a variety of rich perspectives for
data collection.
The six clinical faculty participants in the study had either practiced in the role of
clinical instructor less than 2 years or were experienced faculty who were asked to reflect
on their experiences during the first 2 years of clinical instruction. Full-time and adjunct
faculty were invited to participate in the research.
The demographics of the students and nursing faculty that were included in the
participant groups were diverse. The groups consisted of a representation of various
ethnic and racial groups, gender, and age ranges. I did require that the participants be at
least 18-years-old to participate in the research. Both traditional and nontraditional
students were included in the participating groups of students. No interested participant
who was at least 18 years of age was excluded from participating in the research. The
diverse groups of nursing students provided an ample number of student perspectives
35
relative to their clinical experiences. This allowed the students to present a variety of rich
perspectives for data collection.
Selection of Participants
A purposeful selection of nursing student participants required the students to
have had clinical experiences for at least 1 semester in their nursing program. A
qualitative research method was used for the research. Creswell (2012) suggested an
objective of qualitative research was to present the complexity of a site of the information
provided by individuals. I allowed the department chairpersons from the three nursing
programs to decide the method that would be most appropriate to make the invitation
available for the potential participants. An electronic post on a message board or hard
copies in a common area where students frequent was suggested. The data provided by
the students from each participating institution that completed the electronic
questionnaire by the designated date was used for the research. The designated date was
14 days from the original posting of the invitation. The same procedure for participant
selection was done for the nursing clinical faculty. The number of student and instructor
participants varied based on the participation from each participating institution. The
number of respondents who completed the electronic questionnaires consisted of nine
students and six clinical faculty. After 14 days, all of the responses from the participants
were collected. Due to the method of data collection the identity of all participants was
anonymous.
36
The students’ responses about their clinical experiences provided distinct
perspectives on how their clinical experiences had been shaped by the instructor. The
nursing faculty responses gave insight into how the instructors conducted clinical and
how they felt about their ability to do so in an effective manner during the first 2 years of
clinical instruction.
Gaining Access to Participants
Before moving forward with the study, I obtained approval from Walden
University’s Institutional Review Board (IRB). Any IRB applications required by the
individual institutions were submitted and coordinated with the Walden IRB. To gain
access to the participants, a letter of intent was mailed to the education coordinator of the
Department of Postsecondary Education in the state where the research took place
(Appendix G). The letter explicated the research, its purpose, and possible benefits to the
organization. The letter explained that potential participant identities were going be
anonymous. Similar letters with the necessary information were mailed to the
presidents/deans and/or other responsible individuals at the Colleges of potential
participants, and the IRBs or Research Committees of the institutions that participated in
the research (Appendix H). If the presidents/deans and/or other responsible individuals
approved the study they responded in writing to me. The next step after the approval from
the responsible individuals of the colleges was to notify the nursing division chairperson,
if he or she was the responsible individual, with a letter acknowledging permission was
granted to conduct the study within their program (Appendix I). The nursing chairpersons
37
were instrumental in assisting me by making the Letter of Invitation available to potential
participants. Documents such as collective de-identified clinical experience evaluations
were also used as a source of data.
Ethical Protection of Participants
The research was conducted at institutions other than my workplace. The groups
of students and the clinical instructors from the three participating institutions were
informed of the purpose of the research and ensured that their identities were to be kept
anonymous in the Letter of Invitation (Appendices C & D). The potential participants
were given 14 days to consider being a participant and complete the electronic
questionnaire. The participants were informed in the invitation that the research was not
for their institution, but solely for my research. All of the participants were also informed
that they would not be compensated for choosing to participate in the research and there
were no costs associated with this research other than the 15-20 minutes that may be
required to complete the electronic questionnaire. The responses of the students and
clinical instructors was an integral component in the data collection for the research. The
research posed minimal risks to the participants. The questions included in the
questionnaire may have resulted in possible discomfort of some participants. The
participants were informed that their participation in the research was voluntary and their
decision about whether or not to participate, or to stop participating prior to the
completion of the electronic questionnaire, would not jeopardize their affiliation with the
participating institution where they were enrolled. The participants was also informed
38
that they may choose not to answer some of the questions, withdraw from participating in
the research, or not participate at all. I had no connection with the three nursing programs
I utilized for the research.
Data Collection Methods
The study was approved by the Institutional Review Board (IRB) at Walden
University. The approval number was 10-03-14-0036089. The IRB was provided with a
copy of the research proposal and other documents relative to the research. Data
collection did not begin until after participants had consented to participate and the
researcher had received authorization to have access to the participants. Two of the
participating community colleges did not require IRB approval from their organization.
One of the participating colleges did require completion of a letter of interest in
conducting research within their institution. I completed the required Research Request
Submission Form, which had to be approved by the college’s research committee. I
waited three weeks for approval from the institution.
After I experienced a lack of participation with soliciting face-to-face interviews,
I decided to change the method of data collection. I requested a change of procedure for
data collection from Walden University’s IRB by completing a Change of Procedure
form. On the form, I indicated the reason for the change request, what the new procedure
would entail, and that I had approval from my assigned committee chairperson, second
committee chairperson, and University Research Reviewer (URR). I was later granted
approval from the IRB and I was informed that I would use the same approval number
39
that I was previously given to conduct research (10-03-14-0036089) by a research ethics
support specialist in the Office of Research Ethics and Compliance. I then notified my
point of contact of the change of data collection procedures at the institution that required
the research request. The institution informed me that I did not have to submit another
form and the point of contact would make note of the change in my method of data
collection.
Data collection and analysis for the research were relative to the identified
problem and research questions. Data was collected using mostly open-ended questions
on an electronic questionnaire for students and nursing faculty. The open-ended questions
enabled the participants to provide the researcher with more in depth descriptions of their
clinical experiences (Appendices E & F). The data that was collected and was stored on a
USB flash drive and placed in a locked drawer within my home where it will remain for
at least five years, after which it will be destroyed.
The use of a document in qualitative research often provides “written or recorded
material” not prepared for the purpose of the evaluation or at the request of the research
that may provide insight into a setting or a group of people (Guba and Lincoln, 1985).
The clinical evaluation document that was used in the research was created, and had been
used previously, to gather information from the nursing students relative to their clinical
experiences. The clinical experience evaluation tools of the nursing programs that were
analyzed for evaluation results that answered the research question. These clinical
evaluation tools were used to gather data concerning the students’ clinical experiences at
40
particular clinical sites as well as their overall clinical experiences. There was a separate
student clinical instructor evaluation that was not used during the research due to
employee confidentiality issues. Neither were personnel faculty evaluations used. The
clinical experience evaluation tools that were reviewed were collective and de-identified.
Electronic Questionnaires
A peer reviewer evaluated the questions for each questionnaire and informed me
which questions required revisions. The majority of questions that were included in the
questionnaires for the nursing students and the nursing faculty were open-ended.
However, two closed-ended questions were also utilized in each questionnaire to support
concepts and theories presented in the literature (Creswell, 2012). Open-ended questions
on the questionnaires allowed the researcher to further explore the reasons the
participants chose the responses to the closed-ended questions. The open-ended responses
also allowed participants to elaborate beyond the closed-ended responses. The nursing
students provided information about how their assigned clinical instructor influenced
their clinical experiences. The full-time and part-time nursing faculty were allowed to
give in depth accounts of how they felt they currently conduct, or previously conducted,
clinical during the first two years in the role of clinical instructor. I used the data from
the clinical instructors to determine the feelings, perspectives, and interpretations of their
personal clinical performance as novices.
After the participants had been invited to participate in the research they were
asked to complete an electronic anonymous questionnaire, which was accessible via a
41
link at the conclusion of the invitation. The overlapping data in the participants’
responses was what I used to identify the themes that were mentioned by the participants.
The questions that were included in the electronic questionnaires for the nursing students
and nursing faculty were included in Appendices E and F, respectively.
Clinical Experience Evaluations
I traveled to each of the three participating institutions to review the collective de-
identified clinical experience evaluation documents for the past three years. I spent 2.5-3
hours at each institution if paper documents were still used for the clinical experience
evaluations, and 1.25 hours at the institution that had electronic records. I read through
the documents at each organization to identify themes within each organization. After I
gathered data from the clinical experience documents from each organization, I compared
the data to identify themes among the three organizations to support the data that was
collected from the student and instructor open-ended questionnaires. The clinical
experience evaluations included data about perceptions of students’ and instructors’
experiences in the clinical setting that supported the data collected from the electronic
questionnaires.
Managing Collected Data
After the data was collected from the electronic questionnaires that were
completed by the students and the nursing faculty, the data was organized, coded, and
categorized. Creswell (2012) suggested the coding process of qualitative research should
include: Reading through text data, dividing the text into segments of information,
42
labeling the segments of information with codes, and collapse the codes into themes. Due
to the amount of data that was collected, I did the coding process by hand instead of using
a coding computer software program. The codes that I found from the data analysis were
reduced to themes. Themes were another way to analyze qualitative data by forming
major ideas also known as core elements. Merriam (1998) declared themes reflect the
purpose of the research study.
The themes that came from the data were classified with the use of the conceptual
frameworks to answer the research question. The Novice to Expert theory, which was
used as the conceptual framework for the study, justified the notion that nursing students’
clinical experiences were facilitated by their clinical instructor and should assist students
to progress in their clinical knowledge and demonstrate change in behavior that would
resemble that of a professional nurse (Benner, 1984). The Social Cognitive theory
supported the conceptual framework by the suggestion that learning occurs through
developmental stages and occurs due to social interaction with people, behavior, and the
environment (Bandura, 1986). The nursing instructors should make an attempt to control
these major factors which greatly contribute to nursing students’ experiences within the
clinical setting.
Role of the Researcher
I am a full-time nursing faculty working in a community college associate degree
nursing program. I had no association, personally or professionally, with the three other
nursing programs that were included in the research other than being in the same state
43
community college system or under the same nursing education policies mandated by the
State Board of Nursing. I have worked in this position for nine years. I am a lead
instructor of various nursing courses and I supervise the adjunct clinical instructors that
have been assigned to coordinate clinical experiences for my courses. Prior to working at
the college, I worked as a staff registered nurse at a local hospital. I have a total of 18
years of nursing experience. I was initially a Licensed Practical Nurse (LPN). I furthered
my education and obtained a Bachelor’s of Science Degree in Nursing and a Master’s of
Nursing Degree with a Specialization in Nursing Education, respectively. The adult care
areas that I have worked in include: Long-term care, orthopedics, oncology, neurosurgery,
medical-surgical, surgery, the post anesthesia care unit, and nursing education.
One of the biggest dilemmas I have encountered while being employed at the
college where I am currently, is the lack of role preparation for the clinical nursing
faculty when they are hired. It has concerned me that there is a high turnover rate of
clinical adjunct instructors and that many of the students in the clinical groups of these
instructors are not satisfied with their clinical experience, according to their clinical
experience evaluations and verbal accounts. However; these circumstances have caused
me to vow to remain objective throughout the proposed research and not to rely on my
own biases that could affect the outcome of the proposed research. I kept a journal
containing reflective field notes throughout the research (Module O). Reflective field
notes allowed me to reflect on my own feelings, experiences, and values to increase my
awareness of my own biases and how they may influence my conclusions. I endeavored
44
to conduct research in the study that would positively affect teaching/learning in the
clinical setting, which may result in positive social change within my work environment.
Data Analysis
Merriam (2009) described data analysis as a process of making sense out of data
which involves, consolidating, reducing, and interpreting what participants have said and
how the researcher makes meaning of the data. It was the process that was used to answer
the research question. Creswell (2012) suggested reading through the data multiple times
to prepare and organize the data. The next step was to review and explore the data, which
involved gaining an overall idea of the contents of the data and whether the amount of
data that was collected was sufficient. The third step was to code the data, which further
identified recurrent themes that existed within the data. Small pieces of data were
examined in order for a connection to be made between them so that general categories
may be developed to organize information within the data. (Lodico et al., 2010) I
repeated these steps until enough meaning was extracted from the data. The data was
reexamined to ensure that valuable information was not overlooked and that the data was
coded correctly. The next step was for me to develop a research report wherein I provided
a 1-2 page summary of what the data meant and distributed it to all of the stakeholders at
the participating colleges to include: The representative at the State Department of
Education, the College Presidents/Deans/ or responsible college personnel, division
chairpersons, nursing faculty and staff, and nursing students. The final step was to
45
develop a project based on my findings and disseminate it to my own institution
stakeholders.
Evidence of Quality
Throughout the data collection and analysis process, I validated findings through
data triangulation. Triangulation was the process of validating evidence from various
individuals, type of data, or methods of data collection in descriptions and themes in
qualitative research (Creswell, 2012). Triangulation has been found to be beneficial in
providing confirmation of findings, increased validity, and enhanced understanding of
studied phenomena (Bekhet & Zauszniewski, 2012). The data collected from the student
and nursing faculty electronic questionnaires (Appendices J & K) was examined to find
evidence to support themes that existed from the data. The data that was collected from
both sets of electronic questionnaires was analyzed for similar themes. The perspectives
of these two sources of data supported the validity of the findings better than from having
one source of data.
Finally, the existing documents that were reviewed were the students’ comments
on previous student clinical evaluations of their overall clinical experiences for the past
three years (Appendix L). Documents are sources that provide valuable information in
helping researchers understand central phenomena in qualitative studies (Creswell, 2012).
My review of the archival documentation of the students’ clinical evaluations of their
clinical experiences gave an in depth look into the students’ clinical experiences. The
student clinical experience evaluations were archival data that included students’
46
perspectives concerning their clinical experiences. Some of the similarities observed were
as follows: students wanted more than one patient to care for, inconsistencies between
class and clinical, clinical instructors not adhering to school policies, untimely feedback,
and outdated teaching practices. These similarities are indicative of the inexperience of
the clinical instructors. Most of the instructor responses to the electronic questionnaire
indicated that they had no orientation to their role, which led them to conduct clinical the
best way they knew how. The methods that many of the novice instructors used were
those methods that were used by their instructors when they were nursing students.
Many of those methods are antiquated and have been found to cause students to assume
short cuts and undesired habits displayed by the nurse they had been paired with for
observation. The review of this compilation of data allowed me to identify patterns that
existed with students whose clinical experiences were under the supervision of novice
clinical instructors.
Limitations
Limitations that presented themselves in this research include the time that was
required to get clearance from all of the participating agencies to conduct research within
their organizations. It was difficult to get in contact with two of the individuals that had
been designated as my points of contact within the institutions. At times I became
discouraged when responses to phones calls or emails were not returned in a timely
manner. However, I did have tremendous support from one of the participating
institutions’ contact people. This individual was very prompt with responses via
47
telephone and email. She made the process seamless for my research. I used the
experience with that institution to be the framework for how I collected data from the
other programs.
Findings
The purpose of this study was to explore how novice clinical instructors effect the
clinical experiences of nursing students in the clinical setting. The research question was:
Do novice nursing clinical instructors provide quality clinical experiences for students as
outlined by the National League for Nurses? Two questions that were used to support the
research question were as follows:
• How did the nursing students perceive the quality of learning they
received from the novice clinical instructor in the clinical setting?
• What aspects of the learning experience in the clinical setting were most
effective for the nursing students?
• What aspects of the learning experience in the clinical setting were least
effective for the nursing students?
The method of data collection chosen for this research was student and instructor
electronic questionnaires, along with existing de-identified student clinical experience
evaluations. For this study, three nursing schools agreed to participate in the research.
The nursing schools gave students and instructors access to the invitation to participate in
the research. This was done to offer the opportunity to a variety of participants. If the
48
students or instructor accepted the invitation to participate, they anonymously completed
an electronic questionnaire. Nine students and six instructors took the time to complete
the electronic questionnaires.
From the analysis of the data collected from this research, novice nursing clinical
instructors provide clinical experiences for students, as outlined by the National League
for Nurses, if they have been oriented to their role and taught how to be more effective in
the clinical setting by more experienced clinical faculty. The instructor responses to the
electronic questionnaires indicated that two out of the six instructors that participated in
the research received some type of orientation to their role (Appendix K). The aspects of
the learning experiences in the clinic setting that were most effective for the nursing
students were (1) they felt that their instructors were approachable and (2) the instructors
treated them with dignity and respect. (Appendix J). The aspects of the learning
experience in the clinical setting that were least effective for nursing students were (1)
inconsistencies between the classroom and clinical instructors; (2) knowledge deficits of
clinical instructors relative to school policies and procedures and (3) the novice
instructors’ fear of allowing students to provide care for more than one patient
(Appendices J & L). The data that were collected demonstrates an obvious gap in practice
for newly hired clinical instructors.
Electronic Questionnaires
The student and instructor electronic questionnaires were accessed by the
participants by using the link at the conclusion of the student or instructor invitations.
49
After the students or the instructors accessed the anonymous electronic survey, they
answered a series of questions that were mostly open-ended (Appendixes E & F). This
allowed the participant to give rich, detailed accounts of their experiences. Use of the
SurveyMonkey® electronic questionnaires allowed the data to be collected and grouped
according to the order the questionnaires were done. For the purpose of coding, student
respondents were given numbers: S1, S2, S3, S4, S5, S6, S7, S8, and S9. The instructors
were assigned numbers as well for the same purpose: I1, I2, I3, I4, I5, and I6.
The students completed the questionnaires within 14 days of them having access
to the invitation to participate in the research (Appendix E). The amount of time the
students took to complete the questionnaires ranged from a little over 13 minutes up to
over 3 hours. The various times showed that students took the time to think about their
responses to the questions to provide the valuable feedback that was desired for the data
collection for this research. A list of the dates, and the amount of time to complete the
student questionnaire is shown in Table 1. Question 2 was omitted by respondents S8 and
S9 (Appendix J).
50
Table 1.
Student Response Times on Electronic Questionnaire
Student
Date questionnaire
completed
Time to
complete
S1 12-10-2014 21 min 17 sec
S2 12-10-2014 3 hrs 08 min 38
sec
S3 12-15-2014 18 min 17 sec
S4 12-29-2014 13 min 42 sec
S5 12-31-2014 18 min 57 sec
S6 1-02-2015 15 min 49 sec
S7 1-09-2015 12 min 10 sec
S8 1-12-2015 21 min 28 sec
S9 1-12-2015 24 min 52 sec
The participating instructors also completed the questionnaire within 14 days after
they were given access to the questionnaire link. A list of the dates, and the amount of
time to complete the instructor questionnaire is shown in Table 2.
51
Table 2.
Clinical Instructor Response Times on Electronic Questionnaire
Instructor
Date Questionnaire
Completed
Time to
Complete
I1 12-02-2014 21 min 48 sec
I2 12-03-2014 50 min 30 sec
I3 12-03-2014 30 min 31 sec
I4 12-05-2014 13 min 36 sec
I5 12-05-2014 2 hrs 58 min 08
sec
I6 12-13-2014 33 min 06 sec
All of the participating instructors completed all questions in the questionnaire (Appendix
K).
Student Questionnaire
The first three questions of the student questionnaire were to gather data about
how they perceive their clinical instructor conducts clinical (Appendix J). (1) Please
provide examples of how your clinical instructor assigns clinical activities which parallel
current classroom instruction, (2) Describe how your clinical instructor explains disease
processes, procedures, medications and clinical situations, and (3) What is your
perception of your clinical experiences thus far? After analysis, it was determined that
four of the nine student respondents felt that their instructor did not provide clinical
52
activities that paralleled classroom instruction. Two respondents, S8 and S9, omitted
question 1. For question 2, all of the respondents felt that their clinical instructor
adequately explained disease processes, procedures, medication and clinical situations.
Four of the nine student respondents felt that their clinical experiences were good, but
could use some type of improvement that directly involved the clinical instructor in
question 3. The responses to support the findings include, “….I wish they would allow us
to have more than one patient sometimes because it seems to drag at times with just one
patient” (S1), “Clinical would be much better if you have an instructor that will allow you
to participate with total care of your patient and learn from not only the instructor, but
nurses, doctors, and any other person involved with the patient” (S3), “The clinical
experience was generally good, but could be improved by making sure students get an
opportunity to practice skills taught in the classroom” (S4), and “Clinical has been good
so far, but sometimes the instructor seems to spend more time with some students and I
feel that others in the group miss out on learning opportunities because she takes up so
much time with them” (S5).
Question 4, Describe how your clinical instructor abides by clinical policies and
procedures outlined in the Nursing Student Handbook, was asked to gather information
about how clinical instructors followed set institutional rules. All of the student
respondents felt that their clinical instructors followed the school’s policies and
procedures. Respondent S3 answered, “My clinical instructor abided by clinical policies
and procedures detailed for our program, but I feel we were limited when we cared for
our patients because our instructor was afraid to allow us to do certain procedures.” This
53
type of behavior by the instructor may lead the student to believe that the instructor did
not have confidence in the students’ abilities or the student may perceive that the clinical
instructor may have been incompetent.
Question 5, Does your clinical instructor display that he/she is approachable and
treats students with dignity? was asked to collect data about how the students felt they are
treated by their clinical instructor. All of the student respondents felt that their instructor
was approachable and treated them with dignity. However, respondent S3 said, “My
clinical instructor was approachable and she did treat us with dignity. She was a very
respectable person, she just seemed afraid to let us do certain things, like give narcotics,
or care for a patient with tuberculosis.” All of the things that the student spoke of that the
clinical instructor would not let them do are important areas that the student should be
exposed to during their clinical experience.
Question 6, Describe how your clinical instructor provides pre and post
conference activities, was asked to find out what types of activities were facilitated by the
clinical instructor in pre and post clinical. All of the students reported “discussion” for
pre and post clinical conferences. Other methods such as, role play, concept mapping, and
gaming could be used in the clinical setting in pre and post conference to encourage
critical thinking among the students. These are tools that could be presented to clinical
instructors in a formal orientation to be used to facilitate learning in the clinical setting.
Questions 7 and 8, (7) What evaluation criteria does your clinical instructor use
to provide feedback for written clinical assignments and clinical behaviors? and (8) Does
54
your clinical instructor provide you with feedback in a timely manner?, asked about
instructor feedback. For question 7, only three of the nine students (S1, S2 & S3) referred
to the evaluation tool as being the criteria the instructor uses for written assignments and
clinical behaviors. All of the student respondents felt that they were provided feedback in
a timely manner. Three of the 9 student respondents, (S1, S3 & S6), reported that they
received feedback from the clinical day on the next clinical day of the following week.
Three of the 9 student respondents, (S2, S4 & S7), reported that their instructor gave
them feedback immediately after they performed skills or at the end of the clinical day.
This is the desired amount of time for clinical instructors to provide feedback to students.
Two respondents, (S5 & S9), answered “yes” to the question, but did not explain their
answers.
Question 9 asked the students to List the qualities you feel that a clinical
instructor should possess. All of the students responded with descriptions of nurses in the
clinical setting. None of the respondents mentioned experience in the role of clinical
instructor.
Question 10 asked the students Is there anything you would change about your
clinical experiences thus far? Why? There were various responses to this question.
Respondent S1 said, “… I wish we were allowed to have more than one patient.”
Respondent S2 said, “I would say increase hands on experience within the clinical
setting….” Respondent S3 said, “Yes, we need to make sure the clinical instructor and the
classroom instructor have some type of regular communication so that what we are
55
learning in the classroom can convert to some things we can pick up in clinical.”
Respondent S4 said, “Yes. Need more time in areas where students can practice skills
more.” Respondent S5 said, “I would probably change hospital selection.” The other
respondents, (S6, S8 & S9) reported they were satisfied with their clinical experiences.
Instructor Questionnaire
Questions 1 and 2 on the instructor questionnaire (Appendix K), (1) How would
you describe your leadership and guidance of the students in the clinical setting during
your first two years as a full-time or part-time clinical instructor?, and (2) Describe how
you connect theory to practice in the clinical setting, are about the clinical instructors’
perceptions of their teaching abilities in the clinical setting. Respondent I2 reported, “I
really did not have any orientation to the clinical area on the academia side so I drew on
my experience as a nurse and clinical coordinator in the hospital.” Respondent I3
reported, “During the first year- I felt completely lost guiding students. I really was not
given much direction at all.” Respondent I6 reported, “I instructed my students based
mainly on my clinical experience. I focused on what I learned through my years of
experience.”
Question 3, How would you describe your rapport with other health care
professionals in the clinical setting? was asked to gather data on how the instructors felt
about their relationship with other professionals in the clinical setting. All of the
respondents felt that they had a good relationship with other professionals in the clinical
56
setting. They all felt a good rapport with other healthcare professionals in the clinical
setting was very important for the students to have a good clinical experience.
Question 4, Describe how you abide by policies and procedures outlined in the
Nursing Student Handbook, was asked to gather data on how the instructors feel they
adhere to the organization’s rules. Respondents I1, I2, I4, I5, and I6 all reported that they
at least read the Nursing Student Handbook to make sure that were upholding standards
when in clinical. Respondent I3 reported, “When I first started teaching clinical I never
saw a nursing student handbook. It was later in my years that I was ever given a
handbook, and I have taught for a variety of schools over the years.”
Question 5, Explain how you display that you are approachable and treat students
with dignity in the clinical setting, was asked to gather data on how the instructors
perceived their relationship with the students. All of the instructors reported that they felt
they were approachable and gave examples of how they demonstrate dignity when
interacting with students.
Questions 6 and 7, (6) Describe how you provide pre and post conference
activities, and (7) Explain how to evaluate and give feedback for written clinical
assignments and clinical behaviors, were asked to gather data on their teaching ability
facilitate learning and provide feedback in the clinical setting. All of the respondents,
with the exception of respondent I3, reported that they have verbal discussion for pre and
post conference. Respondent I3 reported, “Assignments may be given to bring back to
post conference. I also review patients, discuss assignments, and provide teaching
57
activities for the students.” All of the respondents mentioned that they use the assessment
tool as a guide to provide feedback in the clinical setting. Only respondent I2 mentioned a
time frame for when they provide student feedback, which was “after the performance of
clinical behaviors.”
Question 8, During the first two years as a clinical instructor do you feel that you
provided quality clinical experiences for your students? Please explain your answer, was
asked to obtain data concerning the instructors’ perceptions of the quality of clinical
experiences they provided for their students. Respondents I1, I2, I4, and I5 felt that they
provided quality experiences for their students during the first two years as a clinical
instructor. Respondent I3 reported, “Not really. I did ok since it was my home unit. I
learned something new every semester. I really would have enjoyed talking with the
primary instructor to see exactly what I needed to cover.” Respondent I6 reported, “I
think I did well with the skills part for my students, but I think I lacked the theory that
they needed also.”
Question 9, List the qualities you feel that a clinical instructor should possess,
was asked to gather data on the qualities a clinical instructor should have. All of the
respondents, with the exception of respondent I1, listed qualities that were expected of a
nurse. Respondent I1 listed, “Knowledge, passion for nursing, understanding of clinical
procedures and role of the clinical instructor.”
Question 10, How did you become oriented to your clinical instructor role? was
asked to gather data on how the instructor became acclimated to their role as clinical
58
instructor. All of the respondents, with the exception of respondent I6, reported that they
were not given a formal orientation, they were self-taught, and learned on the job.
Respondent I6 reported, “I was oriented by a full time instructor at the college where I
was going to act as adjunct. I also was given an orientation book for adjuncts.” There was
no indication that this adjunct instructor got the orientation within the state where the
research took place, but they had the ideal pre-clinical preparation before going into the
clinical setting with students.
De-Identified Clinical Evaluations
The questionnaire components of the de-identified clinical experience evaluations
from each nursing program was used as another method to collect data. The responses of
the students to the questionnaire components of the clinical experience evaluations was
desired because their responses were candid and uninhibited due to the anonymous nature
of the clinical experience evaluations. These responses provided richer, detailed accounts
of their clinical experiences, rather than the Likert-scale component that was used in two
of the three clinical experience evaluation tools used by the participating nursing
programs.
Some of the responses could support the answers to the student and instructor
questionnaires. For question 7 on both questionnaires that asks about how feedback and
evaluations are done, many of the responses on the clinical experience evaluations by the
clinical instructor included: “She is doing great!”, “Good job!”, “Stays busy.”, “Lots of
skills today.”, “Hard worker.”, and “I enjoyed being your instructor” (Appendix M).
59
These statements are superficial and do not give students a true evaluation of their skill
performance and professional behavior. Many of the instructor listed skills that were
performed during the clinical day with no mention of how well the student performed the
skills. Some of the desired documentation that instructors included in the clinical
experience evaluations were: “You did a great job with administering meds through a
PEG tube today.”, “You did a good job with removing the Foley catheter with minimal
assistance from me.”, “You did well teaching your patient the correct way to change the
dressing on his leg,” and “Your documentation is getting better, but you still need to work
on documenting your evaluations for your interventions” (Appendix N). These
evaluations are specific and clearly identify where students are competent and where
there are challenges.
The student responses on the clinical experience evaluations in reference to
question 7, also contained details that support the lack of appropriate feedback from
clinical instructors. One of the students wrote, “I received a score that equals below safe
level of novice learner in clinical at the end of my clinical rotation, even though my
instructor did not tell me what I was doing wrong along the way.”, “My instructor would
identify problems with my skills, but did not offer solutions on how I could get better.”,
and “I wanted my instructor to give more verbal feedback.” Here were examples of how
feedback in a timely manner was so important for students.
Question 5 on the student questionnaires about treating students with dignity and
instructor approachability, was supported by some of the comments made on the clinical
60
experience evaluations such as: “My instructor talks down to us. Nobody wants to asks
questions.”, “My instructor embarrassed me in front of the clinical group when I had
questions about a skill I was about to perform.”, “I heard my instructor tell one of the
nursing staff that one of the other students in my clinical group would never make it as a
nurse.”, and “My instructor seems to get irritated when anyone in my clinical group asks
questions.” These responses showed that some instructors need training on how to be
respectful of students and how to make themselves approachable.
Question 4 on both set of questionnaires focused on instructors abiding by
policies and procedures. Some of the student responses on the clinical experience
evaluations include: “We are not allowed to have our cell phones in clinical, but my
instructor is seen texting all of the time.”, “My instructor wears artificial nails to
clinical.”, “My clinical instructor wears fake eyelashes in clinical.”, “My instructor needs
to communicate with my classroom instructor. One requires one thing and one another.”
These behaviors were contrary to what the students were taught, which could have easily
caused frustration among the students.
The Themes
The major themes that were identified during data analysis of the student and
instructor anonymous electronic questionnaires (Appendices J & K) and the student
clinical experience evaluations (in the order of the number of occurrences were: (1) no
formal orientation, (2) no preparation for the clinical instructor role, (3) self-taught to
the role, (4) subjective instructor evaluations, and (5) lack of instructor feedback. Both
61
the student and instructor questionnaires consisted of 10 questions. All 10 of the
instructor questions were open-ended. Three of the student questions were closed-ended
with an open-ended explanation added as a second part to the questions. All of the
instructor respondents reported that they had no formal orientation to their role of clinical
instructor. Two of the instructor respondents did report that they met with the lead
instructor to discuss the student paperwork and shadowed a more experienced clinical
instructor in the clinical setting for a few hours. No preparation for the clinical
instructor role and Self-taught to the role were equal with 83% of the instructors’
responses falling under these themes. Five of the six instructors reported that they felt
they had no preparation for the role of clinical instructor. Five of the six instructors
reported that they were self-taught when it came to preparing for the role of clinical
instructor (Appendix K). Five of the 9 student respondents reported that their evaluations
were more subjective than objective, even though the clinical instructors should have
been following an evaluation tool (Appendices J & M). They reported that the written
comments by the clinical concerning skills and behavior were not clear, and they did not
offer solutions to the deficiencies that the students may have been experiencing in these
areas while in the clinical setting. And finally, three of the 9 students reported that they
had feedback from their clinical instructor the following week (Appendix J). One student
expressed the need for more verbal feedback from her instructor (Appendix L). Students
should receive feedback right after they complete skills and at least at the conclusion of
the clinical day. The clinical experience evaluations contained student and instructor
62
feedback to support the identified themes from the student and instructor questionnaires.
The following sections will contain the data to support these themes.
Conclusion
Section two of this project study addressed methods of data collection and analysis. The
research question was answered by utilizing a case study research design. Descriptions
and justification for participant selection, participant criteria, and the process of gaining
access to the participants was also discussed. Ethical collection and data analysis methods
were also discussed. The researcher’s role in the research was identified. The major
themes that were identified included: (1) no formal orientation, (2) no preparation for the
clinical instructor role, (3) self-taught to the role, (4) subjective instructor evaluations,
and (5) lack of instructor feedback. The results of the research will hopefully cause
nursing programs to take a closer look at how novice clinical instructors’ guidance in the
clinical setting may affect the experiences of students and will justify the need for an
appropriate role orientation for novice clinical nurse educators.
I communicated my research findings to my committee and we agreed that a
professional development program was the most appropriate project. After the
committee’s approval, I was allowed to progress to Section 3. The dissemination of the
findings of the research will be discussed in the next section.
63
Section 3: The Project
Introduction
Data analysis showed that many of the student respondents would change
something about their clinical experience that was directly related to the clinical
instructors’ performance in the clinical setting. Out of the clinical instructor respondents
who completed the clinical instructor questionnaire, only one had some type of formal
orientation for their role as clinical instructor. Therefore, a professional development
program will be used to present a solution for the gap in practice. The professional
development will be presented over a period of 3 days and will include various teaching
strategies such as lecture with the use of PowerPoint, group discussion, interactive
learning, and simulation (Appendix A).
Project Purpose and Goals
The purpose of the professional development is to offer learning opportunities for
novice clinical faculty to conduct clinical in a manner that is conducive to learning for
nursing students. The professional development will be designed to ease the transition
from clinical nurse to nurse educator in the clinical setting. The target audience will be
clinical instructors with less than 2 years of clinical instruction experience, as well as
experienced clinical faculty who wish to stay abreast of best practice techniques to
conduct clinical experiences with students. The program objectives (Appendix A) were
created based on the findings from the research. The objectives will be used to determine
if the clinical instructor has acquired knowledge and skill, and is able to demonstrate the
behaviors that are necessary to meet the student learning needs in the clinical setting as a
64
result of attending the professional development program. The professional development
will provide knowledge, skill, and the application of those skills to novice clinical
instructors to utilize in the clinical setting to positively affect nursing students’ clinical
experiences. The project will include presentations in lecture form, group discussion,
interactive learning, and simulation.
Rationale
A professional development project genre was chosen because of the noted
problem of transition from clinical expert to clinical educator. Garet et al., (2001)
identified two distinct models of professional development. The traditional model of
professional development categorizes instructors as similar individuals with congruent
learning styles and needs who attend common instructional opportunities. The reform
model of professional development categorizes instructors as individual learners who are
involved with learning activities that are associated with their specific professional
practice.
The reform model of professional development is the preferred method for this
project. This model of professional development supports the idea that novice clinical
nursing instructors should be involved in learning activities that assist them with the
transition from clinical experts to effective nurse educators in the clinical setting (Garet,
Birman, Porter, Yoon and Desimone, 2001). It also is the basis for the belief that
professional development should be a continuous process by which clinical instructors
65
may gain and maintain the knowledge and skill of being effective facilitators of learning
for students in the clinical setting.
Review of the Literature
The purpose of this literature review was to search the literature to support the
subject matter and actual content of the project. The chosen method of delivery for this
project study was a professional development program. Professional development
programs should provide relevant content that creates an opportunity for reflection and
personal growth (Kemp & Baker, 2013). The foundation of the professional development
was grounded in the eight NLN (2005) core competencies of nurse educators that
includes the following:
Competency I: Facilitate learning; Competency II: Facilitate learner
development and socialization; Competency III: Use assessment and evaluation
strategies; Competency IV: Participate in curriculum design and program
outcomes; Competency V: Function as a change agent and leader; Competency
VI: Pursue continuous quality improvement in the nurse educator role;
Competency VII: Engage in scholarship; and Competency VIII: Function within
the educational environment.
I also wanted to include the use of simulation that will allow the participants to apply the
skills and knowledge they have acquired within a controlled environment to prepare them
for real-life situations that may occur in the clinical setting with students. The use of
simulation to teach novice clinical instructors may be a learning tool that they may
66
consider using when connecting theory to practice for nursing students (McNeill, Parker,
Nadeau, Palayo & Cooke, 2012).
Rainsburg and Childress (2012) conducted a descriptive study that used a cross-
sectional design to analyze the skill acquisition of nurse educators. The framework for
their research was the Dreyfus model of skill acquisition (Dreyfus & Dreyfus, 1980) and
the NLN core competencies for nurse educators, (NLN, 2005). A total of 339 nurse
educators were surveyed using an instrument that assessed the skill among nurse
educators. This method was designed to assess skill acquisition and to assist nurses with
the development of personal development planning. The conclusion from this research
was that the nurse educators who took part in the research felt that they were competent
in their abilities, but the majority of the respondents reported that they had more than 5
years of education experience. They also concluded that attending professional
development would allow nurse educators to achieve what is needed for them to operate
effectively. Clinical instructors need to be excellent clinicians as well as good teachers,
but they often lack formal education and professional development opportunities to meet
the need that their role in the clinical setting requires (Altman, 2011; Dahlke,
Baumnusch, Affleck, & Kwon, 2013; McAllister, Williams, Malko-Nyhan & Jones, 2011;
Zohar & Smith, 2010). I wanted to research the nurse educators who were considered
novice in their instructor role to identify how they affected the clinical experience of
students. I used the information that I gathered through the study to design a professional
development program to prepare clinical experts for their new role of nurse educators.
67
Young and Shellenbarger (2012) discussed how the use of the NLN Jeffries
framework, which is usually a learning tool for undergraduate students using simulation,
may be used to teach clinical educators the knowledge and skill that is required to teach
nursing students. The Jeffries framework is composed of five conceptual components:
teacher factors, student factors, educational practices, simulation design characteristics,
and outcomes (Jeffries & Rogers, 2007). They felt that the use of these components
incorporated with the use of high fidelity simulations, which are true to life situations,
were just as effective with preparing new nurse educators for their roles as it was with
preparing nursing students for practice in the clinical setting. This will allow the more
experienced instructors, who will serve as mentors, to provide constructive feedback for
competencies that may require further development.
Stiles, Pardue, Young, and Morales (2011) conducted an interpretive
phenomenological study to explore nurse faculty leadership. In the study, 24 nursing
faculty were asked to describe their experiences of becoming nurse faculty leaders. Their
findings revealed that leadership develops when individuals are proponents for change.
The researchers concluded that advancing change in nursing education is essential for
leadership development. Experienced nurse educators can be instrumental in facilitating
the professional growth of novice nurse educators by helping them to overcome their
challenges and fears associated with teaching and become leaders (Ashton, 2012).
Faculty should strive to become leaders in order to create more effective learning
environments for students to transform the nursing profession (Patterson & Krouse,
2015). Implementing change and leadership development are two of the NLN core
68
competencies for nurse educators. These two topics will be included in two of the
modules that will be presented during the professional development.
Another phenomenological study conducted by Gardner (2014) was done to
explore the nurses’ experiences that contributed to their development and competence.
Eight peer-nominated effective teachers participated in the research. The data showed that
the faculty felt their development and competence was due to the support that they
received from their peers and administrators, which led to their retention. The researchers
concluded that the participants learning to teach was greatly influenced by the support
they received. Retention and flourishing of the nurse educators will greatly depend on
providing theory and evidence-based strategies for teaching and learning by more
experienced nurses (McAllister, Oprescu, & Jones, 2014). One of the NLN core
competencies for nurse educators is being willing to support the faculty, which will be
included in the professional development.
The literature search also revealed other research related to the topic of supporting
the faculty. Faculty development programs should be presented by expert faculty to
support other nurse educators to emphasize the importance of education and to keep
faculty current (Barksdale et al., 2011). The researchers also believed that this type of
professional development prepares novice nurse educators and keeps experienced
educators current in their roles. Many expert clinicians are transitioning to the adjunct
clinical faculty role to supplement the decreased number of clinical faculty (Schaar,
Titzer, & Beckham, 2015). Faculty support will be necessary to acclimate the faculty to
69
their role as quickly as possible. Supporting the faculty is a topic that will also be
addressed in a professional development module.
The mixed-methods study conducted by Nishioka, Coe, Hanita, and Moscato
(2014) concluded faculty-nurse relationships, rather than the traditional model of clinical
education, provided a better clinical experience for students. The traditional model
depicts nurse faculty as the primary clinical instructor for students. The dedication
education unit (DEU) model, is based on faculty-nurse relationships. The nurse faculty
trained interested staff nurses how to educate students in the clinical setting. The
researchers discovered that the nurses who participated in the DEU model reported that
their commitment to teaching improved their practice and their work satisfaction. In order
to be prepared for their role, clinical instructors should possess a clearer professional
identity (Adams, 2013). This supports the modules on how to facilitate learning in the
clinical setting, continuous quality improvement, and the nurse educator’s role within the
educational environment.
Smith, Hecker-Fernandes, and Duffy (2012) conducted a study to describe the
relationships between mentors and preceptors. The researchers described preceptorship as
a quick method of instruction on “what to do.” They concluded that mentoring, which
results in a longer lasting relationship between individuals, is a better method for training
novice faculty, which leads to a development of scholarship and ultimately, retention
within the education environment. Formalized role orientation, to include mentoring, can
prepare and socialize nurse educators for their academic roles, which will increase job
70
satisfaction and retention (Baker, 2010; Roughton, 2013; Wilson, Brannan & White,
2010). Clinical instructors should have a mentor who will assist them with being more
effective in their role, function within the academic environment to be familiar with the
curriculum, and properly evaluate student behavior (Weins, Babenko-Mould, & Iwasiw,
2014). The presence of a mentor is meant to encourage the novice clinical instructor to
further develop their role. The role development is achieved by continuously seeking
formal and informal professional development and continuing education related to their
area of teaching and clinical practice (Tanner, 2010). This is how faculty may add
scholarship to their faculty role, which is important when seeking and maintaining
accreditation for nursing programs. The professional development will highlight the
benefits of mentoring for novice clinical faculty and the importance of scholarship in the
faculty role.
Suplee, Gardner, and Jerome-D’Emilia (2013) conducted a descriptive study that
determined that gaps existed in the preparation of clinical faculty. Many clinical faculty
conduct clinical in the manner they were taught as a student, instead of using evidence-
based practice for the most effective and current methods of instruction. The researchers
concluded that continuing professional development is essential to ensure clinical faculty
are able to manage and evaluate student learning. The researchers also identified areas
that were most challenging for the clinical instructors to include: working with students
who have learning disabilities, physical disabilities, emotional disturbances, and incivility
among students. Incivility and learning disability will be addressed during the simulation
exercises.
71
A qualitative study conducted by Shahsavari, Yekta, Houser, and Guiyasvandian
(2013) was done to identify primary factors that affected the student-instructor
relationship within the clinical environment. The researchers concluded that a great deal
of the relationship between the student and the instructor is built on trust. The researchers
felt that an instructor that the students perceived as competent and professional was very
important with forming a good student-instructor relationship. Student-teacher
relationships will be discussed in the module that emphasizes learner development and
socialization.
Nurse educators acting as change agents, is another facet of the core competencies
that will addressed in the professional development program. Schriner et al. (2010) are
nurse educators who were instrumental with implementing change within a school of
nursing. Lewin’s (1951) change theory was the framework for the organizational
restructuring that took place. Along with the college administration, the nurse educators
were able to restructure their institution. Data collected from students and nursing faculty
were instrumental with providing the proof that change was necessary and inevitable. As
a result of the collaboration with the nursing faculty and college administrators, new
positions were created, and there was more efficient use of their resources.
One of the most difficult responsibilities of the clinical instructor is to determine
if the behaviors of students should result in failure of clinical. Tanicala, Scheffer, and
Roberts (2011) conducted an inductive qualitative study on passing and failing clinical
behaviors of nursing students. The focus of the study was to identify behaviors that were
72
considered to be unsafe in the clinical environment to prevent students from causing
harm to patients. They concluded that clinical instructors should be able to discern the
student behaviors that will ultimately result in patient harm. The evaluation tools that are
used in the clinical setting serve as clearly defined expectations that are aligned with the
nursing program conceptual framework and program outcomes (Hunt, Curtis, &
Sanderson, 2013; Yonge, Myrick & Ferguson, 2011). An unambiguous, succinct, and
adaptable evaluation tool is necessary when evaluating students’ clinical performances
(Walsh, Jairath, Paterson, & Grandjean, 2010). Patient safety and student behavior will be
discussed in the module on assessment and evaluation strategies.
Implementation
After the training is completed, the novice participants will be assigned mentors,
who are existing experienced clinical faculty. The mentors will periodically contact the
novice clinical instructors to monitor their progress in the clinical setting. Also, the
mentors will be available for the novice participants for questions and assistance with
dilemmas that may arise in the clinical setting.
Potential Resources
Curriculum, defined by Keating (2006), is a formal plan of study that provides
philosophical foundations, objectives, and guidelines for the delivery of a specific
educational program. The training curriculum for the project will be congruent with the
conceptual base of basic knowledge and skill necessary to facilitate learning in the
clinical setting for students. Jarrett, Horner, Center and Kane (2008) identified examples
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of basic knowledge and skill necessary to facilitate learning in the clinical setting to
include: encouraging critical thinking, teaching-learning theory, ways to deal with
challenging students, and how to make patient assignments to best connect theory to
practice. The main objective of the training curriculum is to create effective clinical
instructors. Billings and Halstead (2012) indicated effective clinical instructors are
knowledgeable and know how to present concepts to students in engaging ways, are
clinically competent, and have interpersonal skills that have a positive influence on
students’ learning.
The training curriculum was created based on the NLN Core Competencies,
collaborative input from full-time and part-time clinical faculty, the data provided by
students and instructors from the anonymous surveys, and the clinical experience
evaluations also contributed to the development of the training curriculum. The clinical
instructors will conclude the training with simulation wherein the participants will
demonstrate how they will facilitate learning in the clinical setting. The simulation allows
the instructors to practice the basic concepts they learn during the training in a safe
practice environment and have constructive feedback from more experienced clinical
faculty. An electronic version of a summary of the training, in the form of a PowerPoint,
will be available as a reference for novice and experienced clinical instructors via the
college “Y-drive”, which houses documents utilized by various departments on the
college campus.
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Training Materials
The training that will be conducted is designed for the participants to gain
knowledge about how to become effective clinical instructors and apply the knowledge
they learn in the clinical setting with students. The type of materials used for the training
is influenced by educational goals, content to be learned, learner developmental
characteristics, and the design and availability of training materials (Mazgon & Stefanc,
2012). The training materials that will be used for the project will include: a checklist
with training objectives; the departmental adjunct faculty orientation manual; faculty
presented orientation and teaching, via PowerPoint, about the role and responsibilities of
a clinical instructor; the Simulation lab; and an evaluation of the training experience.
Learning objectives depict the behavior change expected from the learner after
training (Merli, 2011). A checklist with training objectives (Appendix A) will be used to
ensure that the participants gain the desired knowledge and skill, and justify correction as
necessary. The training facilitators will know that learning has occurred when the
participants are able to display the behavior that is necessary to meet the course
objectives, which will also be an indicator of course effectiveness.
Being that many clinical instructors are adjunct faculty, the departmental adjunct
faculty orientation manual will be used to introduce them to various college and
departmental policies during the training session that will be geared toward defining their
place and responsibilities to the Health Sciences Department. Experienced clinical faculty
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will use this portion of the training as a review and to receive clarification on policies and
procedures.
PowerPoint will be used throughout the training to present the role and
responsibilities of a clinical instructor. Dahlke, Baumbusch, Affleck and Kwon (2012)
reported the characteristics of effective clinical instruction should include: setting clear
student expectations, correct undesired behavior, is approachable, and display good
nursing judgment and clinical skills. The clinical instructor will be taught to set clear
expectations for the nursing students by setting an example of professionalism and
provide bedside care in a patient-centered manner instead of a nurse-centered approach.
Klunklin et al. (2011) believe an effective clinical teaching tool is role-modeling
behavior. Clinical skills, critical thinking, and making sound nursing judgment will be
critical areas of instruction for the training program. These areas are paramount when
providing bedside nursing. The instructors will also be taught to connect classroom
theory to clinical practice. Heshmati-Nevabi and Vanaki (2010) report clinical instructors
should support students by possessing knowledge of both the curriculum and the clinical
environment. The instructor must build a rapport with the student to be approachable,
but still be objective and use clinical objectives and student learning program outcomes
to correct undesired behavior. It is imperative that clinical instructors foster a supportive
learning environment (Moscaritolo, 2009). Occasionally, students become anxious in the
clinical setting when they have to use critical thinking to care for living, breathing
patients, instead of the training mannequins that are used in the nursing lab. The clinical
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instructor should be trained to identify students that lack confidence with their critical
thinking skills and require assistance with implementing patient care.
The Simulation lab will be used to incorporate various situations that may occur
in the clinical setting where the clinical instructor will be allowed to make decisions in a
safe practice area. The instructor will make decisions using critical thinking skills that
have been developed while attending the training. Elder and Paul (2010) describe critical
thinking as using ongoing self-assessment to improve one’s thinking ability. The clinical
instructor will be taught to make decisions in the clinical setting by analyzing their
thought process and knowledge base when facilitating learning and problem solving,
rather than the use of random thinking that may cause the instructor to overlook pertinent
factors or exacerbate issues that may be detrimental to students’ competence and success
in the clinical setting. Simulation provides transferable experiential learning which may
be used to improve clinical and non-clinical skills (Roots, Thomas, Jaye & Birns, 2011).
Training Sessions
The training sessions to prepare nurses for the role of clinical instructor, will be
implemented as a form of professional development (Appendix A) over the course of
three days. The participants will be able to obtain continuing education credits (CEUs),
which are required for biennial state license renewal for nurses. The institution that will
host the professional development training is a state board of nursing approved
continuing education provider. The state board of nursing issued a provider number to the
institution which allows the institution provide courses or activities in a single session or
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multiple sessions lasting at least 25 minutes, which would be equivalent to 0.5 contact
hours. A continuing education contact hour would be equivalent to a session lasting at
least 50 minutes. The sessions will include module formats prevalent to college and
departmental policy and procedures, teaching and learning methods in the clinical setting,
and technique implementation and critique with the use of simulation.
Continuing Education
Continuing education programs for nurses should be relevant to current clinical
practice (Kowitlawakul, 2013). There are various continuing education programs that
focus on specific clinical skills, disease processes, equipment, and other entities that are
associated with patient care in the clinical setting. However, there are very limited
continuing education programs available to nurses to increase the knowledge, skill, and
interest of clinical instructors when it comes to best practice methods in the clinical
setting.
In the last two years, the healthcare arena has had significant changes in the
clinical setting with issues such as The Patient Protection and Affordable Care Act and
the global effects of the Ebola virus. Ebola has emerged as a major public health and
global humanitarian crisis (Piot, Muyembe, & Edmunds, 2014), and as we move closer to
another election year, the discourse over the The Affordable Care Act will intensity, and
the future of health care reform will be highly uncertain (Oberlander, 2014). These major
issues in healthcare have introduced challenges in the clinical setting, not only for the
medical staff and nurses caring for patients that may be affected by either of these
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entities, but also the clinical instructors and students who are in the clinical settings. The
clinical instructor should be knowledgeable on how to present up to date, effective, and
safe, evidence-based practice to support and assess the competence of students while they
are in the clinical setting (Gopee, 2010). This is where more nursing schools should be
proactive and provide continuing education for clinical faculty on how to present these
types of issues to students, as they emerge, while they are in the clinical setting.
Potential Barriers
A potential barrier may be the number of days and the times the training will be
offered. It may be difficult for adjunct clinical instructors to attend a three-day
professional development if they are employed full-time elsewhere. An incentive may be
the opportunity for free continuing education credits (CEUs), which are requirements for
the nurse licensure renewal within the state. The institution that will host the professional
development is a state board of nursing approved continuing education provider site.
Another potential barrier is to get the buy in from college administrators and other
nursing faculty. They will be presented with the results of this research so that they will
have the necessary information to see the need for the professional development, and for
consideration of the nursing faculty to have the event on the campus. I believe that once
the gap in practice is presented with the results of the research, most will agree that the
professional development is necessary.
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Proposal for Implementation and Timetable
The data collected from the instructor questionnaire showed that all, but one of
the clinical instructor participants, had some type of orientation before conducting
clinical with nursing students. The data from the student questionnaire showed that most
of the student participants felt that there should be changes to improve their clinical
experience.
The project’s case study design was based on the analysis of this study. The data
analysis showed that there was an obvious need for training in the form of professional
development. To implement the professional development, the project will first need to
be presented to the division chairperson of health sciences. The next step is for the project
to be presented to the nursing faculty in a faculty meeting so that the faculty is exposed to
the purpose, content, and intended outcome of the project. The faculty was encouraged to
participate in the project by offering content suggestions and to be responsible for various
presentations to be included in the three day training sessions. Nursing students were also
involved, on a voluntary basis to provide input about specific areas that they perceived as
clinical instructor challenges in the clinical setting. The final step will be for the division
chairperson to present the need for the training to the campus administration for
immediate implementation.
The timing of the project is very important. It will need to be implemented before
newly hired faculty go into the clinical setting with students. The time that will most
likely be chosen for the professional development will be on days that the state has
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designated for required faculty professional development. This time is usually between
semesters when faculty are free from classroom and clinical obligations.
The venue for the training will need to be one that is spacious, has technological
capability for projector use for PowerPoint presentations, and also include a simulation
laboratory for implementation and critique of the learned skills. The hosting college may
also invite other nursing program clinical faculty that are in close proximity to participate
and provide training for other individuals that may be experiencing similar challenges in
the clinical setting.
Roles and Responsibilities of Student and Others
My responsibility is to develop and facilitate the project. The full-time nursing
faculty, and experienced clinical faculty, will provide input. The role of the full-time
nursing faculty and the experienced clinical faculty is to assist with program facilitation
as well as act as mentors to novice clinical faculty. The full-time faculty will be
responsible for assisting with planning and implementing the modules included in the
training sessions. The role of the clinical faculty, which may include newly hired full-
time faculty as well as adjunct clinical faculty, will be that of learners. The novice clinical
faculty will be responsible for attending the training sessions to acquire the knowledge to
be facilitators of learning for nursing students in the clinical setting.
I will also be responsible for securing the location for the professional
development, providing the purpose for the professional development to the clinical
faculty, providing handouts and materials required for the workshop registration, and
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have light refreshments available for breaks. Due to local and state budget cuts, lunch
will be at the expense of the participants to maintain cost effectiveness for the event.
Project Evaluation
An outcomes-based evaluation will be used to ensure that the participants meet
the objectives that will be presented at the beginning of the workshop. Formative and
summative evaluations are also planned for the project deliverable. This will inform the
project developers of what areas of the workshop were most effective and what areas
need revision.
Evaluation Goals
Formative and summative evaluations will be used as evaluation tools for the
professional development. Formative evaluations will be conducted throughout the three-
day course. At the conclusion of each module, an anonymous paper evaluation will be
distributed to the participants to make sure that the content in the presentations are clear
and to identify areas that will require revision. The formative evaluation will also include
an area for questions that will be answered at the start of the subsequent module included
in the workshop (Appendix A).
Summative evaluations will be used at the conclusion of the workshop to assess
how effective the participants felt the three-day workshop equipped them to be
facilitators of learning in the clinical setting with nursing students. The summative
evaluation will also allow the participants to anonymously present their concerns and
offer suggestions for improvement for future professional development workshops. As a
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program developer for this project, I will strive to make improvements based on the
participant feedback.
Outcome Measures
The outcome measures will be based on the NLN (2005) core competencies of
nurse educators© which includes the following:
Facilitate Learning, Facilitate Learner Development and Socialization,
Use Assessment and Evaluation Strategies, Participate in Curriculum Design and
Evaluation of Program Outcomes, Function as a Change Agent and Leader,
Pursue Continuous Quality Improvement in the Nurse Educator Role, Engage in
Scholarship, and Function within the Educational Environment.
There are tasks statements that exist under each heading. Those tasks statements
that directly relate to facilitating learning in the clinical setting will be used as outcome
measures. Some of the tasks that are under such competencies as, “Pursue Continuous
Quality Improvement in the Nurse Educator Role” and “Engage in Scholarship,” will be
presented to the participants in a presentation, but will be evaluated at another time,
possibly during yearly faculty evaluations.
Key Stakeholders
Key stakeholders include nursing students, clinical instructors (full-time and
adjunct), full-time and adjunct classroom nursing faculty, college administrators, and the
post-secondary agency administrators in the state.
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The nursing students will benefit from having clinical instructors that are well-
trained in their roles as facilitators of learning, which will increase nursing student
clinical experience satisfaction. Clinical instructors (full-time and adjunct) will benefit by
gaining knowledge on how to practice in the clinical setting with confidence as a result of
well-defined roles and best practice teaching and learning techniques. Full-time nursing
faculty will have the support from the clinical faculty to connect theory to practice in the
clinical setting. The clinical faculty will be equipped with the tools to provide the nursing
students’ with a learning clinical experience. They will also be able to objectively
evaluate how students apply the skills they have learned in the nursing lab to real-life
patient situations in the clinical setting.
Implications Including Social Change
Local Community
The goal of the local community is to provide clinical experiences for nursing
students that are commensurate with the learning experiences that are presented in the
classroom setting. A key element in starting a training program for clinical instructors is
to get the stakeholders to recognize the need for the program and provide support to the
program developers. The data that was collected from this research will be used to inform
the college administrators of the problem of student dissatisfaction that exists with the
clinical experiences of many nursing students. The administrators will also be informed
that the problem can be resolved within the Health Sciences department in a manner that
is timely and economically feasible for the college.
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Far-Reaching
If nursing students are to have a clinical experience that is an environment
conducive to learning, the clinical instructor should be equipped with the knowledge and
skills necessary to transform the clinical setting into a bridge where theory and clinical
skill make a connection. The clinical instructor has a direct influence on the clinical
experience of the student. The facilitation of learning, or the lack there of, by the clinical
instructor impacts how the student views the clinical setting. Social change will occur if
the coordinated efforts of those that are responsible for the knowledge that nursing
students receive in the clinical area, are directed toward providing training and clearly
defined roles for the clinical instructors who are entrusted with providing quality learning
experiences for students in the clinical setting.
Conclusion
Through data collection, and analysis, I discovered that professional development
for novice clinical instructors is greatly needed. According to the student questionnaire,
most of the student felt that they would make changes, if they could, concerning their
clinical experiences. The changes that were mentioned were directly related to the
responsibilities of the clinical instructor. All but one of the clinical instructor participants’
responses on the questionnaire reported that they did not have any introduction to their
role as clinical instructor before going to the clinical setting with students. The lack of
preparation for the role of clinical instructor had a direct influence on the clinical
experiences of the students that were assigned to that instructor. This project will aid the
novice clinical instructors by equipping them with the knowledge and tools necessary to
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incorporate teaching and learning techniques in the clinical setting. Social change may be
achieved by presenting the research data to stakeholders so that they may understand how
important a workshop, that clearly defines the role of clinical instructor, is to the novice
clinical instructor and nursing students that are assigned to that instructor.
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Section 4: Reflections and Conclusions
Introduction
This study project was developed to improve the clinical experiences of nursing
students by providing the training that is necessary for clinical instructors to be effective
facilitators of learning within the clinical setting. Data were collected using a qualitative
method. Based on the data that were collected, I decided the project should be in the form
of a professional development workshop that focused on preparing nurses, who are expert
clinicians, for the roll of adjunct clinical faculty. In this section, I will review the project’s
strengths and limitations, recommendations for alternative approaches, and possible
impact on social change. My perspective concerning scholarship, project development,
leadership and change, and my reflection on the importance of the work will also be
discussed. This section will also contain project implications, applications, and directions
for future research.
Project Strengths
The purpose of the study was to explore the experiences of nursing students under
the guidance of novice clinical instructors at a college in the Southeastern United States.
The qualitative data that were collected showed that most clinical instructors had no
structured introduction to their role as an educator. It was determined that professional
development, in the form of a 3-day training session, was necessary to provide a solid
foundation to facilitate learning when conducting clinical with nursing students. The
professional development will highlight the perceptions of nursing student participant
experiences, as well as the clinical instructors’ perceptions of how they performed in their
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new role. Novice nursing faculty have found the transition from the clinical role to the
educator role as stressful with little guidance to help them adjust (Shoening,
2013).Therefore, this project may be the start of required orientation programs for newly
hired clinical faculty.
One of the strengths of the project is that the data that was collected confirmed
that a need exists for professional development for novice clinical faculty. Another
strength is that the data collected also identified specific areas of weakness that may be
developed by the full-time and more experienced clinical faculty to meet the needs of the
novice clinical instructor.
Project Limitations
Although this study and project was based on research findings, there are
limitations that exist. One of the greatest limitations of the study is the projected length of
the clinical faculty training. Specifically, the plan for this workshop is to be conducted
over a 3-day period, but due to work schedule conflicts, it is unrealistic that a clinical
adjunct will be able to attend the entire workshop. Since a great number of clinical
faculty are employed by colleges and universities on a part-time basis, and may be
employed full-time in a clinical setting, it may be difficult for adjunct faculty to attend 3
days’ worth of training sessions. This will require them to have to take time off of their
full-time jobs to attend training for a part-time commitment, which may result in a lack of
participation and a decrease in the number of clinical adjunct faculty as a whole if the
training will be mandatory. Both full-time and adjunct clinical faculty have time restraints
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that will make on-site mentoring and orientation sessions difficult, which would warrant
an online orientation as an alternative (Fura & Symanski, 2014). Often times, colleges
and universities may recommend adjunct faculty attend a faculty meeting at least once
per semester, but it is not required because many have full-time employment with some
local healthcare organization
Another limitation to the project is the possible lack of buy-in from the faculty to
assist with the presentation of the training. Often times, it is difficult to initiate change
and have everyone agree that change is even necessary. The nursing faculty already have
a number of duties, other than teaching students, that may discourage them from wanting
to take on another initiative such as assisting with professional development training
sessions. Mentoring junior faculty and fulfilling traditional responsibilities of teaching
courses, adds to the faculty workload (Waldrop & Chase, 2014). If there is limited
acceptance of the need and development of the training by key stakeholders, there will be
very limited project effectiveness if the project is implemented.
Recommendations for Remediation of Limitations
The professional development time may be more flexible by using technology as
a training resource. Technology-based learning is on the increase and is perceived as an
excellent resource that offers flexibility (McColgan & Rice, 2012). Due to this fact, many
healthcare organizations use the computerized version of the American Heart
Association© basic life support and advanced life support training instead of 2 days of
physical classroom training. I believe that the clinical instructor should be given the
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option to attend a physical classroom setting or use technology for the content that will be
presented in the classroom, with the exception of the simulation and critique. Simulation
will enable the clinical instructors to apply what they have learned in the training session,
whether the training took place in the classroom setting or with the use of technology-
based learning, if the instructors are only able to attend the day that includes the use of
simulation, they will still gain a wealth of knowledge from the decision-making that is
displayed in the simulation presentation.
Scholarship
As a scholar, one of the things that intrigued me the most during the literature
search was that one of the many definitions of teaching described it as a scholarly
endeavor, especially in nursing education. The role of the faculty must continue to evolve
to meet the trends and needs of the population. Currently, the need to involve technology
in content delivery is a great challenge for many nursing programs. Electronic and
traditional methods may be used to facilitate student learning in the classroom and
clinical environments. Billings and Halstead (2012) felt that the heart of the faculty role
could be found in the scholarship of teaching. They suggested that it is most important
that the faculty has the ability to effectively communicate knowledge they possess to
students. This is the premise of the training for professional development for the novice
clinical faculty.
I have been very grateful for the insight that I received from the input of my
coworkers at my place of employment. I have also benefitted from the critique and
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expertise of my committee chairperson and second committee chairperson. The multiple
submissions for IRB approval also greatly added to my learning experience throughout
this journey. I learned that clarity and incisiveness are the leading attributes when
wanting others to read and understand what I want to express through my writing.
Project Development and Evaluation
The purpose of the research was to analyze and seek a solution for the gap that
existed within my professional practice. After collecting and analyzing the data, I wanted
to share the information that I had discovered with stakeholders that include: full-time
nursing faculty, college administrators, part-time and full-time clinical instructors, and
nursing students. All nursing faculty, veteran or novice, would benefit from the data that
were obtained during the research process to create a better learning environment for
students in the clinical setting.
I had originally planned to conduct focus group interviews with nursing students
who had completed at least 1 semester of clinical, and face-to-face interviews with
clinical instructors that had less than 2 years of clinical instructor experience. I submitted
student and instructor invitations to three nursing programs that agreed to participate in
my research. The division chairpersons of each of the participating programs posted my
invitation electronically and physically in areas where nursing students and clinical
instructors frequent. I only had two student responses and two instructor responses after
the invitations had been available for 1 month. I brought my concerns to my committee
chairperson about the lack of participation. He helped me to realize that even though the
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invitation mentioned that identities would be kept confidential, individuals still may not
have felt comfortable sharing their perspectives with me. He told me to consider another
method to gather data. I then decided to conduct separate anonymous electronic
questionnaires for students and clinical instructors.
Before I could employ the alternate method, I had to notify Walden University’s
IRB and submit a form that indicated the changes in my research process. After I got
approval for the change from the IRB, I asked the division chairpersons from each of the
three participating colleges to post another invitation letter for nursing students and
clinical instructors that included a web link to the anonymous survey. I broadened the
potential participants for clinical instructors by inviting all clinical instructor to
participate, instead of just those who had 2 years or less of clinical instructor experience.
If they had more than 2 years of clinical instructor experience, I asked them to reflect
back to their first two years of conducting clinical. I also broadened the potential
participants for nursing students by inviting all nursing students to participate as long as
they were 18 years of age and had completed at least 1 semester of clinical.
The final step in the data collection process was to review clinical experience
evaluations that had been completed by nursing students over a 5-year span. Data from
the anonymous electronic questionnaires of the students and clinical instructors and the
nursing student clinical experience evaluations for the past five years were triangulated as
a final step to assist me in deciding the project that would be most beneficial to address
what I discovered from the data.
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The coding process, which involved reading and rereading the responses of the
instructor and student questionnaires, assisted me with identifying themes within the data.
From those themes and triangulation with the use the existing data of the nursing student
clinical experience evaluations, I determined that professional development, in the form
of a 3-day workshop, would be the most beneficial method to present teaching and
learning methods to novice clinical faculty. Even though the workshop will be geared
toward novice clinical instructors, experienced clinical instructors will also be
encouraged to attend so that they may stay abreast of the latest best practice methods as
well as take advantage of the continuing education units that will be offered for attending
and participating in the interactive learning activities.
Leadership and Change
I have become a leader among my colleagues in the work place. Because they
practice as nurses, they seek evidence to support the best-practice teaching and learning
techniques currently used. I have also led the way by being the first person in the history
of the nursing program to successfully obtain a doctorate degree at the completion of this
program. I was also successful with leading two others within my department to pursue
their doctoral degrees at Walden University.
In order for change to occur, someone must take the initiative to lead the way.
Throughout my doctoral journey, I was encouraged by some of my colleagues to share
what I was learning with them. I was elated to inform them about the data collection
process and what I discovered through data analysis. Billings and Halstead (2012)
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believed that nursing is an evidence-based practice profession, which builds on the
knowledge generated by the scholarship of discovery. The process of coding the data
identified common themes within the participant responses that directed me to seek a
solution to the problem that existed with the majority of clinical instructors that worked
less than 2 years as clinical instructors. I will use that evidence to evoke change within
my department within my workplace.
Analysis of Self as Scholar
When I began my doctoral journey, I was oblivious to the amount of time and
commitment the entire process would take. Now that I am at the end of this journey, I
have discovered that I enjoyed the research process and I am actually looking forward to
the next research challenge within my professional practice. I also am confident that I
may effectively assist my colleagues who are pursuing their doctoral degrees by acting as
a peer reviewer if they desire my input concerning their research.
One of the challenges I faced as a scholar was using all of the critique and
recommendations of my work as learning experiences. I became frustrated with the
number of revisions I encountered during the process of submitting my work to the
Walden University IRB for approval. I was encouraged by the insight and support of my
committee chairperson, methodologist, and university research reviewer. I also repeatedly
encouraged myself to take each revision recommendation as a learning experience to
improve my writing. As I reviewed the revision recommendations, I realized that I
needed to clarify what I was writing so that others understood what my intentions were.
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the amount of time that was put toward revisions ended up being a lot more than I had
anticipated in my semester plan. Another time factor was the time that was spent waiting
on potential participants to respond to my initial method of data collection. Through self-
reflection, I am able to understand that those occurrences were obstacles that I had to
overcome on this journey to reach my goal.
I am thankful that I was able to find a balance with my studies, work, and other
social obligations. During this journey, I had to learn to say no to individuals and turn
down invitations to events due to assignments and work deadlines. I found myself
actually sitting down and weighing the consequences of my actions if I chose one thing
over another. Of course, I had to meet my work obligations to maintain an income, but I
often did not attend social functions or participate in activities that I have deemed hobbies
because I chose to make my studies a high-ranking priority. My mentor constantly
reminded me that this journey was a temporary interval that was meant for me, which
would allow me to impact others for a lifetime. I am forever grateful for his stimulating
conversation and the invigorating confidence he had in me, even when I lacked
confidence in myself.
Analysis of Self as Practitioner
As a nurse educator, I realized that difficulties and gaps existed within my
professional practice, but I was unaware of the correct approach to implement change
within my organization. The professions of nursing and education are similar in that they
both rely heavily on the most current information to support best-practice methods in the
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respective fields. My coursework has aided me in how to identify challenges and how to
search classic and current literature to discover what research has been conducted relative
to the identified challenges. The doctoral program coursework also served as a guide for
me to develop my own research project.
After I had chosen my research topic, I encountered other areas in my
professional practice that could be further developed and revised as a result of research. I
hope to conduct future studies to enhance student learning and best-practice methods for
instructors within the classroom and clinical setting. I am also interested in research to
identify the best nursing program entrance criteria to predict student success. The results
of that particular research would be very beneficial to the state’s effort to keep admission
policies and procedures standardized.
Analysis of Self as Project Developer
During the process of developing this project, I became very frustrated due to
some of the outcomes of my carefully thought-out plans. I experienced major setbacks
with slow responses to invitations to participate in the research, making changes to my
methodology, and unexpected major internal changes within one of the participating
institutions. There were times that I would ask myself if all of this stress and
disappointment that I was enduring was worth it? I would then think about why I chose
nursing education as a career. I often reminded myself that I was not only fulfilling a
personal goal, but I was possibly making positive changes to how clinical instructors
influence nursing students’ clinical experiences. I kept telling myself that, ultimately, my
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greatest responsibility is to the student. It is my quest to make sure that they receive the
greatest clinical experiences within the clinical setting as they progress through the
nursing program.
The Project’s Potential Impact on Social Change
If nursing students are to have clinical experiences in environments that are
conducive to learning, the clinical instructor should be equipped with the knowledge and
skills necessary to transform the clinical setting into a bridge where theory and clinical
skill make a connection. The clinical instructor has a direct influence on the clinical
experience of the student. The facilitation of learning, or the lack there of, by the clinical
instructor impacts how the student views the clinical setting. Social change will occur if
the coordinated efforts of those that are responsible for the knowledge that nursing
students receive in the clinical area, are directed toward providing training and clearly
defined roles for the clinical instructors who are entrusted with providing quality learning
experiences for students in the clinical setting.
Implications, Applications, and Directions for Future Research
As I reflect on the importance of the work, I think about those nursing students
whose outlook on their career path in the nursing profession, was either positively or
negatively influenced by their clinical experiences while in nursing school. The initial
perception of the clinical environment is greatly influenced by the clinical instructor. The
instructor should be able to provide a structured environment that is conducive to
learning.
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Clinical evaluation is a very important part of the clinical experience. Clinical
faculty should be versed on presenting feedback and evaluation in nonjudgmental
verbiage to the student. The instructor should provide the feedback to the student in a
timely manner, so that undesired behavior may be identified and corrected. Most of the
clinical instructor participants in my project study were vague with their responses on
how they evaluate the students and give feedback. My past experience with reviewing
comments from clinical instructors within my own workplace showed that many of the
newer instructors were more subjective than objective when evaluating students.
Comments such as: “You are doing great!”, “Hard-worker,” and “Stays busy” do not
provide the information that students need to give a true depiction of their clinical
performance. To be able to do this, the clinical instructor must be educated on best-
practice teaching and learning techniques to be exercised in the clinical setting.
During the process of implementing the project study, I was forced to change the
method of data my collection, due to the lack of participation in my original data
collection methods. I had originally planned to conduct face-to-face interviews of novice
clinical instructors and group interviews of nursing students. After I did not get my
desired response from potential participants, I decided to conduct electronic anonymous
surveys of clinical instructors and nursing students. I realized the participants may have
been reluctant to share information with me during face-to-face and group interviews.
The research showed that it is essential that novice clinical instructors are taught
how to be effective facilitators of learning in the clinical environment, which will create
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more satisfying student clinical experiences. The clinical experience has the greatest
impact on students when the clinical instructor has the ability to provide various learning
opportunities to cultivate a rich learning environment that will keep students engaged and
show relevancy for critical nursing judgments. The research also showed that students
want feedback in a timely manner. Students want to be validated when they do well and
most desire constructive feedback when they do not perform as well as they thought they
would in various circumstances. Most clinical instructors were nurses first, then became
teachers. The lack of teacher skill set for most novice clinical instructors is a collective
weakness which results in frustration when presented with the task of providing
instruction and evaluating learning in the clinical environment.
This study was not without limitations. The sample size of both the instructors
and students slightly exceeded my expectations, but I believe a larger participant pool of
both entities would provide a greater representation of how clinical instructors impact the
clinical experiences of nursing students. Three different programs from across the state
agreed to participate in the research. Nine students and 6 clinical instructors completed an
anonymous electronic survey. I had asked that the participating institutions provide 5
years of clinical evaluation data, but since the state requires 3 years of data to be
maintained, none of the participating schools could supply 5 years of data. They each had
3 years of accessible data to provide for my research. One of the schools kept electronic
data while the other two participants maintained paper records.
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Future research should include a larger sample size and a comparison of student
satisfaction of students that are in clinical groups of clinical instructors that have had a
formal orientation to their role and those that have not. I believe that this type of study
will provide a true representation of how much clinical instructors influence students’
clinical experiences.
Conclusion
The data that was gathered from this project study was used to provide the
foundation for a professional development program to train novice clinical faculty. The
last sections of this study included strengths and limitations of my project study, an
analysis of my learning, and a self-analysis. The self-analysis was a reflection of my
development as a researcher. I feel that this journey has enlightened me on what is
required to be an effective researcher. As a novice researcher, I have identified areas of
research where I am confident and areas that will require further development.
The outline of the professional development topics and the program agenda will
provide stakeholders with information for them to recognize the gap in practice that many
nurse clinicians are presented with when they agree to take on the new role of clinical
instructor. The implementation of a program of this type could be a tool that is used to
equip novice clinical instructors with the knowledge and skill they need to provide a
teaching and learning environment that will enhance the clinical experiences of future
nursing students.
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