PUBLIC ADMINISTRATION INNOVATION
Introduction
At the government level, both local and central government, the ability to innovate,
especially policy innovation, is part of the ability to utilize the potential of both local and
national resources supported by bureaucratic creativity at various levels. Utomo (2016) said
that although innovation in United States has developed rapidly, it is still carried out
relatively partially, piecemeal and stagnant. Partial because usually an innovation not
automatically connected to other innovations. They are not connected to the organization's
road map, nor do they have a long-term vision. Meanwhile, the piecemeal nature of their
innovations lacks a large and collective effect. As a result, innovation "goes nowhere" aka
stagnant. In fact, the new five-year development plan indicates strategic target programs, but
has not accommodated the need for innovation. Therefore, an innovation in a public
organization requires collaboration and elaboration power that is enable.
Government policies to support innovation activities also absolutely emphasize the
importance of the government's role not only in the provision of funds, educational and
research institutions and laboratories for innovation as well as other physical facilities, but
also in the establishment or amendment of regulations, fiscal (taxes, subsidies and loans) and
monetary (credit and interest rates) policies, as well as investment and trade policies and
other incentives and disincentives. The government's role in supporting the innovation
activities mentioned above is indeed necessary, although in practice it is not easy to do. As
previously described, innovation must have an impact factor. In this context, policy
innovation aims to increase competitiveness, impact and benefits for the public interest.
Therefore, the pattern of policy synergy both from the concept of formulation,
implementation and evaluation between the central and regional governments is an
inseparable part. One concrete form of synergy is by overhauling regulations that are
considered obstacles (Sayekti & Putarta, 2016). Therefore, public administration innovation
is important to study.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
Discussion
In the perspective of the public sector, innovation gives rise to new policies in
addressing public policy issues. As stated in the United Nations Department of Economic
and Social Affairs (2006) as follows: "Public sector management innovation can also be
defined as the development of new policy designs and new standard operating procedures by
public organizations to address public policy problems. Thus, an innovation in public
administration is an effective, creative response to a public policy problem and unique to a
new problem or a new problem to an old problem. Furthermore, an innovation is not a
closed and complete solution, but an open solution, transformed by those who adopt it.
Conceptually, there are three types of policy innovations, namely:
Policy innovation: New policy directions and initiatives (policy innovation). Policy
innovation means the existence of new policy initiatives and directions. This means
that every (public) policy issued in principle must contain something new.
Innovations in the policy-making process. In this role, the focus is on innovations that
affect the policy-making or formulation process.
Policy to foster innovation and its diffusion: These are policies specifically created to
encourage and develop, and spread innovation across sectors (Mulgan & Albury,
2003).
Glor (2001) identifies patterns of policy innovation based on three approaches:
Individual motivation: This can be extrinsic or intrinsic. Intrinsic motivation arises
from within the individual, for example, a commitment to a program because of
personal identification with it. Extrinsic motivation arises from. Outside the
individual, for example, managerial control or some form of. External rewards or
incentives. Intrinsic motivation allows for a higher level of. Problem seeking and
problem solving compared to extrinsic motivation.
Organizational Culture: This can be a bottom-up culture or a top-down culture.
Challenges: These can be minor (e.g., low risk to individuals or organizations) or
major (high risk to individuals and organizations).
The spread of policy innovation occurs with reference to two important determinants,
namely internal determinants and regional diffusion (Tyran, 2003). What is meant by
internal determinants is that the social, economic, and political characteristics of a country
determine the innovativeness of a country. Meanwhile, regional diffusion is the possibility of
a country adopting a certain policy is higher if its neighboring countries have adopted the
policy.
Every government needs to make policy breakthroughs in order to contribute to the
country, one of which is by boosting United States position in the Global Competitiveness
Index (GCI) and Global Innovation Index (GII). In addition, it is an effort to take advantage
of opportunities for the increasing trend of mobile and internet users in United States. "There
are quite a lot of cellphone and internet users. Even cellular use exceeds the population. This
opportunity must be captured by local governments through innovation. Another factor that
makes it important for local governments to innovate is to accelerate the implementation of
regional autonomy. In general, the objectives of regional autonomy are three, namely to
improve public services, improve community welfare, and increase regional
competitiveness. The urgency for local governments to innovate is to accelerate the
achievement of regional autonomy goals in both administrative and political fields.
The demands of fast-paced times encourages the need for a new work culture change in the
government, namely by working effectively, totality, and thinking creatively in solving
problems. In addition, it is also important to apply the principle of collaboration, as well as a
mindset to make people happy and serve them. To realize these changes, Fatoni said, local
governments must innovate.
On the other hand, innovation is applied by local governments in order to improve
public services. Through this breakthrough, it is expected to support the creation of faster,
easier, smarter, more convenient, better and cheaper services. Innovation also needs to be
done to accelerate the achievement of the government's vision and mission and synergy
between the center and the regions. This step is also to accelerate the achievement of United
States vision and mission goals, as well as to strengthen the synergy between the central
government and local governments.
Substantive public policy innovation can provide strengthening in solving problems
that occur in society (Sururi, 2016, 2017). Although policy innovation is not carried out
following trends or seasonally, policy innovation can be an alternative decision in the
dimensions of public policy in the present and future. Policy innovation and public sector
innovation are oriented towards overcoming market failures and all the parts contained
therein (Salam, 2021). The reasons for the need for innovation in a public organization are:
Size of the public sector: The public sector impacts many countries as a percentage of
GDP. Innovation in the public sector can affect overall productivity growth by
reducing input costs, and increasing product value through better organization.
The need for policies to adjust to the evolution of the economy in a global context.
The public sector sets the rules for private sector innovation.
The importance of the public sector has an impact on a country, especially as a
percentage of GDP. On the other hand, innovation in the public sector can have an overall
effect on productivity growth, increasing the value of products through organizational
improvements, the need for policies that are in line with economic development in the global
era, and public sector innovation will guarantee private sector innovation.
Solutions or Forms of Innovation
After bureaucratic reform as a catalyst to increase awareness of improving the quality
of service of employees of public service providers for the community. Then a real form of
innovation is also needed in a public service.
Public service innovation is renewal or creativity or new creations that are able to
provide added value (value added). In the context of public services, innovation can be
interpreted as renewal or creativity or new creations in public services to improve service
quality (Wardani, 2019).
Therefore, something new can make public services more advanced, if all parties are
willing to accept and implement innovations that arise in the public service provider.
There are several forms of innovation that have existed and been implemented by
several public service providers. There are 4 (four) forms of service innovation, including
the following:
Public Space Rehabilitation;
Speed up Service;
Game Area; and
Social Networking.
Rehabilitation of public spaces in terms of arrangement also affects the services
provided to the community. This aims to make the community comfortable when getting
services from service providers.
The provision of comfortable space facilities is an effort to improve community
services (Djamrut, 2015). And the existence of a smoking area is an effort to protect the
community against the risk of threats to health problems. Awareness of comfort and
cleanliness is mandatory, so that people can assess the physical aspects of service.
The service providers also make service promises, namely complete requirements and
files, services will be fast, easy and precise. In the services provided to the community,
service providers will evaluate criticism and suggestions from the community through the
satisfaction index community (IKM) or through sms, telephone and Facebook or other
communication media.
The use of online media is also one of the things that can be used by public service
providers (Anggini & Rachmawati, 2016). Online services are services that provide wider
access to the public in obtaining information and public services by communicating with
others via the internet. The use of social networks (via facebook, sms, whatsapp and
telephone) as a channel for delivering services is considered quite effective.
The challenges presented in the current era of disruption require local governments to
work in new ways. In addition, public demands for faster, easier, cheaper, and smarter
public services continue to increase. For this reason, the Ministry of Home Affairs
(Kemendagri) said that all local governments should continue to make policy breakthroughs
to deal with these conditions. "Innovating can be an effective way and act as a catalyst in
overcoming various obstacles in governance in the regions.
Building a culture of innovation can be done in many ways. One of them is by making
innovation a way to solve problems. Fatoni added, "Innovation can be used as a way or
method in overcoming various problems in the administration of local government, the
regional innovation competition and awarding activities carried out by the North Sumatra
Provincial Government today, are one way to encourage and cultivate innovation in the
administration of local government.
On the occasion of the regional innovation awarding activity, Fatoni emphasized that
the Ministry of Home Affairs continues to encourage the development of regional
innovation local governments to innovate through the measurement and assessment of the
Regional Innovation Index. The measurement and assessment is carried out annually, in
order to map the condition of regional innovation throughout United States so as to facilitate
the development of it. In addition, regions that are considered outstanding in improving their
innovation will be given awards by the Minister of Home Affairs and proposed to obtain
Regional Incentive Funds (DID). In the future, the Ministry will also measure the Regional
Financial Management Index, Regional Head Leadership Index, and Regional Governance
Index. "All these efforts are expected to spur the performance of local government
administration through innovative ways, so that later it can boost the achievement of
national innovation at the global level.
Conclusions
Public policy innovation efforts with dimensions of novelty and usefulness are
expected to have an impact on more concrete efforts and build sustainable community
participation. Innovation is applied not only at the evaluation stage of public policy but is
applied from the beginning of public policy planning, implementation and evaluation of
public policy. Public policy innovation arises not because of leadership factors or because of
crisis factors that force organizations to make changes, innovation must arise from a system
and the effect of public knowledge management developed by the organization. The success
of innovation is measured by the extent to which public policy performance is able to
become the best solution for the community. The synergy between the conceptual and
empirical levels is a continuum line in the effort to reconstruct.
