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Section 1: Introduction to the Study
The National Science Board (2010) warned of a “troubling decline” (p. 1) in the
number of U.S. citizens studying to become scientists and engineers, even as the number
of jobs requiring science and engineering training was growing. Their report concluded
that U.S. global leadership in science and technology was declining as foreign nations—
especially China and other Asian countries—were rapidly developing their national
innovation systems. In 2009, the respected Program for International Student Assessment
reported that in the United States 15-year-old students ranked 17th on science tests and
24th on math tests, compared with their peers from 29 other wealthy nations. Lemonick
(2006) provided additional support for this trend by noting that the number of American
students entering technical fields in undergraduate universities and graduate schools had
been plummeting.
For many decades, eager immigrants came to United States to earn advanced
degrees in science and engineering. Most of these graduates continued working in this
country even long after their graduation. The trend now is for these students to receive
their science education in the United States and return to their homelands with the new
knowledge. Lemonick (2006) called this trend a crisis and stated, “Unless things change,
they will overtake us, and the breathtaking burst of discovery that has been driving our
economy for the past half-century will be over” (p. 24). In 2007, 17% of all bachelor's
degrees awarded in the United States were in the sciences and engineering, while in
China, 52% of 4-year degrees focused on these areas (Zimmer, 2007). In Japan, South
Korea, Sweden, and Switzerland more than 40% of the graduate degrees were awarded in
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science (Zimmer, 2007). These numbers, according to Zimmer (2007), indicate that the
American scientist population is not healthy, especially not in comparison to scientists in
other countries. Zimmer wrote that the inability of the United States to attract young
people to enroll in these fields will affect America's ability to retain its top place in the
global scientific and technological arena. The National Academies (2005), one of the
United States’ leading organizations in science, medicine, and engineering, noted that the
erosion of the nation’s scientific and technical strength threatened America’s strategic
and economic security. The United States has to reverse these trends to retain a
technological advantage in this highly globalized economy.
In a speech to members of the National Academy of Sciences in 2009, President
Obama (Proceedings of the National Academy of Science, 2009) addressed the need to
improve science education in the United States. He outlined a number of budget and
policy priorities. Key among them: boosting interest among youngsters in science and
math-with an eye towards encouraging them to consider careers in allied fields (Science
Insider, 2009). Winters (2006) stated, “Perhaps, even more important than the struggle of
United States students to keep pace with their international peers is their failure to keep
up enthusiasm for the subject” (p.26). Research studies on the effect of motivation on
learning have shown that children are attracted to ideas that address both their cognitive
and affective needs (Butler & Nesbit, 2008). Young children, according to Butler and
Nesbit (2008), are excited about science when they are given the chance to explore
science. Children love to explore the natural world to make sense of it (Geary, 2008;
Tella, 2007, 2009). Some researchers have argued that children’s enthusiasm and
3
curiosity are squashed by fourth grade because of the manner in which American
educators teach science (Lesner, 2009; Winters, 2006). According to Winters (2006), if a
child loses enthusiasm and curiosity about science, it is awfully hard for the child to get
back into science in high school and college. Community college science faculty have a
difficult and extremely challenging task of keeping students’ enthusiasm and motivation
high while increasing their science achievement (Eddy, 2007; Huber, 1998; Murray,
2002). In the context of these findings, the United States must invest resources to
improve science education if it is to maintain its preeminence in science and engineering
innovation.
This study determined the relationship between students’ academic achievement
in a community college’s introductory biology courses and their perceptions of the
teachers’ interpersonal teaching behavior. In prescribed educational settings, students and
teachers spend a significant amount of time in classrooms interacting with each other.
Educators believe that good quality relationships between teachers and students are
crucial in the learning process (Klem & Connell, 2004; Muntner, 2008). Many variables
determine, to differing degrees, the success of any particular learning environment, and
one of the key variables is the nature and quality of the student-teacher interaction.
Studies have shown that students with caring and supporting interpersonal relationship
with their teachers reported more positive academic attitudes and satisfaction with school
(den Brok, Taconis, & Telli, 2010; Klemm & Connell, 2004; Koul & Fisher, 2004).
Arends (2001) wrote that establishing bona fide relationships with students is a
precondition to everything else in teaching. Research over the past two decades indicated
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that effective teaching demands the use of a wide array of skills that must be adapted to
specific contexts. According to Koul and Fisher (2005), a teacher’s behavior, when
interacting with students, can have a lasting positive or negative impact on how the
students perceived the learning environment that teacher created. According to Good and
Brophy (2000), the ideal classroom starts with creating a supportive climate in which
students feel at ease asking questions and contributing to lessons without the fear of
embarrassment or ridicule. Good and Brophy concluded that teachers who emphasize this
type of environment tend to be more effective than those who emphasize their roles as
disciplinarians.
Attempts by researchers to quantify the impact of teacher effectiveness on
students' learning outcomes in science can be traced to the early 1950s. Many research
studies on teacher effectiveness consistently showed that effective teaching resulted in
increased science achievement for all students (Johnson, Kahle, & Fargo, 2007; Lynch,
Kuipers, Pyke, & Szesze, 2005; Wojnowski, Bellamy, & Cooke; 2003). Johnson et al.
(2007), in a study designed to assesses the impact of teaching effectiveness on student
learning outcomes in science and the long-term consequences associated with their
science learning experience, found that effective teachers positively impact student
learning. Johnson et al. used a general linear mixed model approach to assess change in
student scores on the Discovery Inquiry Test as a function of time, race, teacher
effectiveness, gender, and impact of teacher effectiveness over a 3-year period. Effective
teaching in the study was identified through multiple classroom observations using the
local systemic change classroom observation protocol (Horizon Research, 1999). The
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outcome of the study was important because it found that effective teaching not only
increased student achievement, but it also closed achievement gaps for all students.
Findings from this study strongly supported evidence from other studies that effective
teaching may hold the key to increasing student achievement and narrowing achievement
gaps in science.
The 2009 Community College Survey of Student Engagement (CCSSE) reported
that community colleges serve a diverse mix of students with dramatically varying goals
and levels of academic preparation. A good number of these students are returning from
the workforce to learn new skills. Many are first-generation college students who have
never been to a college campus. According to the CCSSE report “Most have significant
demands on their time as they juggle personal, academic, and financial challenges” (p. 5).
Many researchers studying 21
st
century students have described them as diverse
individuals with varying learning needs. For them to be successful in the classroom,
instruction must focus on the learning styles and preferences of the target population
(Brown, 2003; Byrd & Macdonald, 2005; Mellow & Heelan, 2008; Phillipe & Sullivan,
2005).
Data from the National Science Foundation’s 2001 National Survey of Recent
College Graduates showed that more than 40% of recent science and engineering
graduates attended community colleges at some point in their educational paths. A
majority of students going into the allied health field such as nursing began their
education in community colleges (Chen, 2008). In the last two decades, community
colleges have undergone considerable demographic change. According to the National
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Center for Educational Statistics (2008), the median age of community college students
in 2008 was 24 years old. Thirty-five percent of community college students were 30
years old or older, 18% were between 24 and 29 years old, and 38% were between 19 and
23 years old (National Center for Educational Statistics, 2008). The majority of these
students are returning students seeking retraining or new career skills, and the number of
women and minorities has been increasing (Phillipe & Sullivan, 2005). Community
college faculties, like many of their colleagues in higher education institutions, bring very
little experience and training to the teaching dimension of their roles (Grubb, 1999;
Wagoner, 2008). Wagoner (2008) said that even though teaching is the core process of
community colleges, many faculty members are hired for their expertise in a specific
content area such as biology with little to no background in pedagogy and curriculum
design. These faculty are also expected to be proficient in the use of the latest teaching
methodologies and instructional technologies, including presentation software such as
PowerPoint, and to teach in classrooms equipped with the latest technology to engage
students and lead them to academic success (Barrington, 2004; Galbraith, 2004; Sperling,
2003).
Many community college faculty members are not trained in graduate school to
face the pedagogical challenges of a diverse student population that requires using
different approaches to teaching and learning (Eddy, 2007; Murray, 2002). Faculty
members in community colleges spend the greatest portion of their professional time
devoted to teaching. The interactions that occur within the classroom environment are
where faculty and students have the greatest opportunities to connect. Faculty also
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interacts with community college students in a variety of other ways outside the
classroom, from campus activities to formal and informal advising. Studies, however,
showed that it was the central role of instruction for which community college faculty
had the least preparation (Grubb, 1999; Wagoner, 2008). Even though educational
researchers have identified many pedagogical approaches and learning theories, there is
still a debate among educators about what approach works best for effective teaching and
learning (Chickering, 2006; Ediger, 2005; Erickson, Peters, & Strommer, 2006;
Fernandez, 2005; Grossman, 2005). According to Campbell (2009), “The apparent
disconnect between teaching preparedness of the varied methodologies and the diverse
learning needs of students come at a critical time when society is requiring increasingly
complex scientific skills of its members for them to be successful”. Professional
development for faculty could fulfill this need by providing appropriate learning
opportunities for them. Community colleges must be required as part of their core
mission to implement faculty development activities to assist faculty in developing the
skills and strategies necessary to provide effective instruction designed to improve
teaching and learning.
This study addressed the problem of inadequate teacher-student interactions in
community college introductory biology classrooms and their impact on student cognitive
outcomes. The study determined if there were relationships between students’ cognitive
outcomes and the quality of teacher-student interactions among students taking an
introductory biology course in a community college. Teachers are pivotal to student
perceptions of learning (West, 1994), inhibiting or facilitating student learning. Several
8
studies on teacher-student interaction and student achievement have shown that some of
the qualities that lead to effective relationships are positive affection, warm attitude, tact
of teaching, teacher immediacy and teacher power, teacher assertiveness and
responsiveness, and low differential treatment (Pekel, Demir & Yildiz, 2006; Santiboon
&Fisher, 2005; Scott & Fisher, 2001). A lack of any of the aforementioned traits may
negatively influence teacher student interactions (Pekel et al., 2006). This study is
important because it provides information that instructors can use to modify instructor-
student interactions and teaching strategies in a community college introductory biology
classroom to increase student achievement. The outcomes of the study can help in
building more positive teacher–student relationships through reflection. Potentially,
collecting information on students’ perceptions of teacher interpersonal behavior will
help in initiating and supporting activities in professional development programs in
community colleges.
Problem Statement
The problem of inadequate-teacher interactions in undergraduate introductory
biology classrooms has been linked to poor student performance, resulting in fewer
students pursuing advanced degree and careers in life science (National Science Board,
2008; Wood, 2009). Using data from its study of undergraduate institutions, the Center
for Institutional Data Exchange and Analysis (IDEA; 2001) found that approximately
50% of students with an initial major in science switched to a nonscience major within
the first 2 years of enrollment. A majority of undergraduate students, regardless of their
majors, take at least an introductory biology course during their undergraduate career,
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providing them with the best opportunity to learn about the basic facts of modern
biology. In a report on vision and change in undergraduate biology education, the
American Association for the Advancement of Science (AAAS; 2009) wrote:
Introductory biology courses provide students an opportunity to develop an
understanding of the nature of science and the scientific process so that when they
confront issues that involve science and technology, they can solve every-day
problems and use evidence and logic to reach sound conclusions (p. 5).
The authors of the report concluded that, no matter what their ultimate career paths, all
students will need these very basic skills to participate as citizens and prosper in the
modern world. For many undergraduate students, the course might be the only exposure
they have to the life sciences, or to any of the sciences. The course therefore is important
because it often serves as the best opportunity to interest students in a biomedical
research or other life science career.
Stokstad (2001), in a study measuring how well students learned the basics in
science, concluded that there was substantial evidence that scientific teaching in the
sciences—that is, teaching that employs instructional strategies that encourage
undergraduates to become actively engaged in their own learning—can produce
significant levels of understanding and retention in introductory biology courses.
According to Stokstad, “Each year, hundreds of thousands of U.S. students get their only
exposure to science in an intro class--and most leave without understanding how science
works or with any desire to take further courses” (p. 1). Changing the way educators
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teach introductory biology courses requires moving from a passive experience to an
active and engaged classroom, which will increase students’ interest in the subject.
Several variables in community college introductory biology classrooms were
examined in this study, two of which were ineffective teaching strategies and inadequate
teacher-student interactions and their impact on student learning outcomes. Arends
(2011) said that effective teaching requires thorough and insightful thought about what a
teacher does and the effect it has on students’ social and cognitive learning. Efforts to
address ineffective teaching would require increasing the frequency and quality of
interactions within university science courses including enhancing student-to-instructor
communications (Lee, & Rha, 2009; Mahle, 2011; Preszler, Dawe, & Shuster, 2007).
This study contributes to the body of knowledge needed to address this problem by
examining if there was an association between community college introductory biology
students’ perceptions of interpersonal teaching behaviors and their achievement in
introductory biology courses in a community college.
Hypotheses and Research Questions
This study investigated the relationship between teacher-student interactions and
students’ achievement in introductory biology in a suburban community college in a Mid-
Atlantic state. The following three research questions were formulated to guide the
exploration. Following the research questions are the corresponding hypothesis and null
hypothesis.
Research Question 1: How do students perceive the interpersonal behaviors of the
instructors of their introductory biology courses?
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For Research Question 1, the hypothesis is exploratory in nature, and no specific
hypothesis is stated.
Research Question 2: What is the relationship between students’ perceptions of
teacher interpersonal teaching behavior and student achievement in introductory biology
courses?
Null Hypothesis 2 (H
0
2): Student perceptions of teacher interpersonal teaching
behavior will not be related to student achievement.
Alternate Hypothesis (H
1
2): Students’ achievement will be positively related to
students' perceptions of teacher interpersonal behaviors in introductory biology courses.
In other words, the higher students' grades are in the course, the more positively they will
rate their teachers' interpersonal behaviors.
Research Question 3: Do student perceptions of teacher interpersonal behavior
differ based upon student achievement levels in introductory biology courses?
Null Hypothesis (H
0
3): Students’ perceptions of teacher interpersonal behavior
will not differ based on students’ achievement levels in introductory biology courses.
Alternate Hypothesis (H
0
3): High achieving students (attaining grades of As and
Bs) will rate their teachers' interpersonal behavior significantly more positively than low
achieving students (students receiving grades of Cs, Ds, and Fs).
I discuss more details on the nature of this study and the research design in more detail in
Section 3.
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Purpose of the Study
The purpose of this quantitative study was to examine whether relationships exist
between students’ cognitive outcomes and the quality of teacher-student interactions
among students taking introductory biology courses in a suburban community college in
a Mid-Atlantic state. Research conducted over the past 30 years has shown that the
quality of the classroom environment is a significant determinant of student learning
(Chua, 2009; Dorman, Aldridge, & Fraser, 2006, Fraser, 1998, Khine, 2002, 2005). That
is, students perform better and have more positive attitudes toward the subject taught
when they perceive the classroom environment positively.
Theoretical Frameworks
The theoretical frameworks that anchored this investigation were Leary’s (1957)
theory on interpersonal communication and the systems communication theory of
Watzlawick, Beavin, and Jackson (1967). The interpersonal communication and systems
communication theory models were widely used in clinical and psychological settings but
were adapted by a team of Dutch researchers for use in the educational setting since the
early 1980s (den Brok, Brekelmans, & Levy; 2002).
Leary's Interpersonal Communication Theory
Rogers (1995) defined communication as a process in which participants create
and share information with one another in order to reach mutual understanding.
According to Rogers, communication is a social process in which individuals employ
symbols to establish and interpret meaning in their environment. The term interpersonal
communication refers to face-to-face communications that have high affectivity. It
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involves investigating how relationships begin, the maintenance of relationships, and the
dissolution of relationships (West & Turner, 2007).
Leary (1957) developed interpersonal communication theory to describe and
measure specific interpersonal behaviors, primarily in a therapeutic setting. The Leary
model, with its two dimensions of influence and proximity, has been widely investigated
in clinical psychology and psycho-therapeutic settings and has proven to be a rather
complete model to explain interpersonal behaviors (Foa, 1961). The model of
interpersonal teacher behavior was an adaptation of the Leary model of interpersonal
behavior for use in education. Wubbels, Créton, and Hooymayers (1985) focused on the
teacher variable for improving the learning environment and developed a model to map
teacher interpersonal behavior. They mapped the behaviors of teachers along two-
dimensional axes: an Influence dimension (dominance and submission) and a Proximity
dimension (cooperation and opposition). The Influence dimension portrays who is
controlling or directing the communication process and how often; the Proximity
dimension indicates the degree of cooperation or closeness among those who are
involved in the process of communication (den Brok, Wei, & Zhou; 2009). Both
dimensions of Influence and Proximity are independent and reminiscent of effective
teacher behaviors that could influence classroom processes. For instance, directivity and
warmth were two descriptions of effective teacher behavior (Dunkin & Biddle, 1974) that
bore strong resemblance to Influence and Proximity.
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Systems Communication Theory
The systems communication theory (Watzlawick et al., 1967) postulates that,
among other important features, the occurrence of circular processes, stability, and
resistance to change are crucial for understanding human communication. Dutch
researchers (Creton, Hermans, & Wubbels, 1990) believed that these very features are
also present in classroom communication. Creton et al. (1990) described classes as
characterized by circular processes, stability, and resistance to change and interaction
between a teacher and the students is of pivotal importance in classroom communication.
In the context of the classroom, the behavior of the teacher not only influences student
behavior, but the behavior of the teacher is also influenced by the behavior of students.
Goh (1994) described how teacher communication behavior can convey different
underlying messages to students. For instance, when a teacher points out a student's
mistakes in class, one likely command message is “I want to help you to learn” while
another very different version could be “You are too stupid to learn.” It is, therefore
important, for teachers to be more conscious of the report and command aspects of their
messages as these may have a tremendous influence on teacher-student classroom
communication. Many research studies of biology classroom environment consistently
showed that interpersonal communication between teacher and students increased student
achievement in the subject by motivating students (Aydogan, 2008; Corrigan & Chapman
2008; Elias, 2006). Building a positive relationship between the teacher and students is
very important because it helps students become more successful in the classroom.
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Operational Definitions
The following are definitions of technical terms used throughout the study. For
the purpose of this study, the following terms are defined and derived from the literature
related to the phenomenon.
Classroom environment or climate: Classroom climate is a term used by
educators to describe the learning environment on a number of dimensions including
student perceptions of personal support and encouragement for learning (Johnson &
Johnson, 1983). Instructors influence classroom climate by establishing and maintaining
the nature of the learning environment in terms of competition, collaboration, and caring
(Hirschy & Wilson, 2002). Maslowski (2003) described class climate as the collective
perceptions of students with respect to the mutual relationships within the classroom, the
organization of the lessons and the learning tasks of the students.
Community college: A 2-year traditional school, offering programs leading to the
associate's degree and, typically, many noncredit courses in arts, crafts, and vocational
fields for community members not seeking a degree. They typically have relatively low
admissions requirements, low tuition, and reside in populated areas, making college
education accessible to many.
Interpersonal teachers’ behaviors: This term refers to interactional aspects of
teacher behavior and is synonymous with the term interpersonal teacher behavior.
Wubbels et al. (1985) defined it as " behavior that refer to the relationship between the
teacher and his students and which is expressed in the interaction between the personal
communication in the classroom" (p. 3).
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Introductory biology course: According to the 2008 learning outcomes
assessment at the community college that served as the research site, it is a course that
focuses on the basic biological principles common to all living things, including cell
structure and function, molecular, cellular reproduction, genetics, energy transformation,
and biotechnology. The introductory biology course is the first biology course taken by
science majors and the most common biology course taken by nonscience majors. A
course such as this exposes students to a broad body of knowledge about biology.
Student achievement: Academic achievement is all about what students can
actually do when they have finished a course of study. Students’ achievement in this
study was determined by student performance on an introductory biology comprehensive
final examination given to all students in the course as part of the ongoing learning
outcome assessment. Successful achievement was 70 points out of 100 points.
Teacher interaction: Teacher-student interaction, by its very nature, can be
characterized as a systematic and intensive social contact, necessitating a mechanism that
maintains order and control (Jackson, 1968). That is the academic relationship between
teachers and their students. The variables linked to the process of classroom interaction
are determined by school roles and the structure of the lesson itself.
Questionnaire on Teacher Interaction (QTI): An instrument developed specially
for evaluating teacher-student relationships in secondary classrooms (Wubbels,
Brekelmans, & Hoomayers, 1991). The instrument has been modified and used in
postsecondary classrooms. The QTI was developed in the Netherlands between 1978 and
1984 to gather student and teacher perception data (Wubbels et al., 1985) based on the
17
model for interpersonal teacher behavior (MITB). Research with the QTI has resulted in a
vast and evolving knowledge base on teacher–student interpersonal behavior (Fraser
1998; Levy et al. 2003; Wubbels & Brekelmans, 1998; Wubbels, Brekelmans, den Brok,
& van Tartwijk, 2006).
Assumptions, Limitations, Scope and Delimitations
Assumptions
An assumption is defined as a limitation about a study that is purposely not
controlled and is assumed to be true (Best &Kahn, 2003; Davis & Parker, 1997;
Glatthorn & Joyner, 2005). Participants’ knowledge about effective teaching and learning
for this quantitative study was aligned with other quantitative studies conducted on
students’ perceptions of interpersonal teaching behavior and student achievement in
biology (Henderson, Fisher, & Fraser; 2000; Lee & Fraser; 2003; Telli, den Brok, &
Cakiroglu, 2007). Within the system theoretical perspective of communication, the basis
for this study, I assumed that participants would mutually influence each other. The
behavior of the teacher influences that of the students (den Brok & Cakiroglu, 2007). The
majority of the studies on students’ perceptions of interpersonal teaching behavior using
the QTI were done at the elementary and high school levels. In those educational
environments, students spend considerably more time with the same teacher compared to
the tertiary level. The survey for this study was conducted with students who had
successfully completed an introduction to biology course in the prior semester and
enrolled in upper level biology courses. I assumed that the students would have spent
enough time in a classroom situation with the instructor to provide an honest report of
18
their perceptions of the teacher’s interpersonal teaching behavior. To ensure participants
answered the survey questions openly and truthfully, privacy of all participants was
assured and maintained. Additionally, participants were made aware that as volunteers
they would have the opportunity to withdraw from the study at any time without adverse
consequences.
Limitations of the Study
Limitations are conditions that cannot be controlled and potential weaknesses of
the study (Best & Kahn, 2003; Creswell, 2003; Pajares, 2007; Patton, 2002). The
limitations in this study were the small number of participants, utility of theoretical
frameworks, quantitative research design, narrow use of achievement outcomes, and
generalizability. The research was limited to a quantitative study conducted a one college
and limited to students taking an introductory biology course. The theoretical frameworks
were limited only to the communications methods used by a teacher to students in a
biology classroom.
Small number of participants. This quantitative study involved only a selected
small number of students from a large population of students taking an introduction to
biology course in one suburban community college in a Mid-Atlantic state.
Utility of theoretical frameworks. This study focused on only the interpersonal
communication between teachers and students in a single semester in a single day of a
typical introductory biology class and how that communication influenced both the
teacher and student behavior.
19
Sampling method. Purposive, nonprobability, convenience sampling method was
used to select participants for this study. Because participants were nonrandomly
selected, results from this study cannot speak for the entire population of students taking
introduction to biology courses at the community college.
Narrow use of achievement outcomes. This study included only those
achievement outcomes that were measurable. Students’ responses to survey questions
were compared with their final grade in introductory biology courses at a suburban
community college in a Mid-Atlantic state.
Generalizability. Generalization of this study to other populations was restricted
by the type of sample (convenience) used. Convenience sampling is a nonprobability
sampling technique where subjects are selected because of their convenient accessibility
and proximity to the researcher (Pajares, 2007). Participants were selected because they
were willing and available to be studied (Creswell, 1998). Because convenience sample
may not be a true representation of the population being studied, the results of the study
cannot speak for the entire population of students taking introduction to biology courses
at community colleges in this region.
Delimitations
This study was specifically limited to the interpersonal teaching behaviors
occurring between students and teachers in introductory biology classes. To narrow the
focus, this study delimited itself to surveying 318 students taking introductory biology in
a large suburban community college in a Mid-Atlantic state. The study was further
limited because the data were recorded from the perspective of the students only.
20
Previous research has shown that students produce data that are more reliable and valid
than teacher self-report data (Wubbels, Creton, Levy, & Hooymayers, 1993). While the
study supported the fact that teacher interpersonal teaching behaviors impact students’
attitude, the study did not make any claims regarding the causal nature of this
relationship. Because it is very likely that positive attitudes may have an effect on
teachers’ interpersonal behavior as well, other types of analyses will be needed in future
research to provide more insight on this issue.
Significance of the Study
A quantitative study of the effect of teacher interaction and student achievement
in introductory biology in a suburban community college was significant because it
contributed to the body of knowledge needed to address the problem of inadequate
teacher-student interactions in undergraduate introductory biology classrooms and its link
to poor student performance these courses. Community college classrooms are becoming
more socially and culturally diversified, so understanding students’ different perceptions
about science learning and teaching would provide educators with valuable information
that can be used to improve instruction and learning.
Application to a Local Problem
In the United States, more than 40% of students in undergraduate institutions
attend community colleges (Cohen & Brawer, 2003; Kisker & Outcalt, 2005; Mellow &
Heelan, 2008). While much is known from research studies about the demographic
profile of students in these colleges (Chen, 2009; Moltz, 2008; Phillippe & Sullivan,
2005), research focusing on community college classroom practices and student
21
perceptions of teaching and learning, including factors that influence faculty
interpersonal teaching style, has been lacking (Cohen & Brawer, 2003; Isaac & Boyer,
2007; Outcalt, 2005; Sperling, 2003). The results of this research study will contribute to
current research on teaching and learning processes in community college classrooms
from the prospective of students.
A study of the relationship between students’ perceptions of interpersonal
teaching behaviors and student achievement is very important for science educators as
well as for other disciplines (Callahan, Clark, & Kellough, 2002; Fraser & Fisher, 1982;
Telli et al., 2007). This study is important because it represents one of only a few studies
in the United States that have focused on the science learning environment at the college
level. The results of this study of instructor-student interaction in community college
introductory biology classrooms help clarify the nature, level, and patterns of instructor-
student interactions that are needed at the undergraduate level to increase student
achievement. This study provided information that instructors can use to modify their
interactions with students in order to cater more adequately to their learning needs.
Arends (2001) stated that establishing authentic relationships with students is a
prerequisite to everything else in teaching.
Professional Application
This study provided important useful information to the community college where
the data were gathered that can be used to advance new strategies for improving
classroom practices, management, and administration policies for introductory biology
courses. The results of the study also offer a road map to other community colleges in the
22
region regarding improved student outcomes in introductory biology courses. Teachers
are crucial to student perceptions of learning, inhibiting or facilitating student learning
(Pekel et al., 2006). The outcomes of the study help to build more positive teacher–
student relationships by improving the level of interactions.
Implications for Positive Social Change
Walden University (2006) defined positive social change as a deliberate process
of creating and applying ideas, strategies, and actions to promote the worth, dignity, and
development of individuals, communities, organizations, institutions, cultures, and
societies. This study applies to Walden University's definition of social change in that the
study addressed strategies and ideas of best practices in teaching to affect students'
achievement and perceptions of science. As classrooms become more socially and
culturally diversified, understanding students’ different perceptions about science
learning and teaching would provide educators with valuable information they can use to
improve instruction and learning.
According to data from a national profile of community colleges (Phillippe &
Sullivan, 2005) as well as a survey of American community colleges (Cohen & Brawer,
2003), the demographic breakdown of students at the suburban community college
chosen for this study closely resembled that of similar community colleges throughout
the United States. The findings from this study therefore may have applicability
nationwide.
The study will contribute to positive social change for students and faculty by
providing current research data that can be used to guide and encourage administrators to
23
support faculty development activities in pedagogy that will lead to increased student
engagement, success, and retention in science majors not only in the community college
where the study was conducted, but also in suburban community colleges in the United
States.
Summary
The problem of inadequate teacher-student interactions in undergraduate
introductory biology classrooms has been linked to poor student performance, resulting in
fewer students pursuing advanced degrees and careers in life science (National Science
Board, 2008; Wood, 2009). In a study of active learning in undergraduate biology
classrooms, Taraban et al, (2007) found that classrooms in which the teacher acted as a
facilitator, creating the learning conditions in which students actively engage in
experiments and interpret and explain data, increased student achievement and retention.
According to Wood (2009), most college science classes, particularly large introductory
courses, are not designed around the principles of active learning, and this could be one
reason for the high attrition rates. The purpose of this quantitative study was to examine
if there was an association between community college introductory biology students’
perceptions’ of interpersonal teaching behaviors and their achievement in introductory
biology courses in a suburban community college. The conceptual framework, Leary’s
(1957) theory on interpersonal communication and the systems communication theory of
Watzlawick, Beavin, and Jackson (1967) explained how interpersonal communication
between teacher and students can increase students’ achievement in biology and why
building a positive relationship between the teacher and students is very important as it
24
helps students become more successful in the classroom. Operational definitions
explained the educational technical terms used throughout the study. The assumptions,
limitations, scope, and delimitations of the study were clearly defined. Finally, the
significance of the study and its application to a local problem, professional application,
and contribution to social change were explained. Section 2 will present, analyze, and
summarize the literature related to completed studies of teacher-student interpersonal
behavior and cognitive achievement in biology. Literature supporting the validation and
reliability of the study instrument QTI will also be reviewed. Section 3 will present the
research design used for the study. Section 4 includes data analysis and research findings,
and Section 5 includes conclusions and recommendations for future research.
25
Section 2: Literature Review
Introduction
Researchers have linked inadequate teacher-student interactions in undergraduate
introductory biology classrooms to poor student performance, resulting in fewer students
pursuing advanced degrees and careers in life science (Doyle, 2002; National Science
Board, 2008). The purpose of this quantitative study was to determine relationships
between students’ cognitive outcomes and the quality of teacher-student interactions
among students taking introductory biology courses in a suburban community college in
a Mid Atlantic State. This research was intended to identify which forms of interactions
were likely to promote better student outcomes in introductory biology courses in order
to identify ways in which the college can enhance the teaching and learning process of
students in introductory biology courses. The research questions for this study were
developed to determine if students’ perceptions of teacher interactions in introductory
biology courses affected student achievement.
Content and Organization of the Review
Given the nature of the study, the review included literature on the science
learning environment and teachers’ interpersonal behavior and its impact on student
achievement in biology; literature on student perceptions of teacher-student interaction
and cognitive outcomes; and literature on the instruments used to assess students’
perceptions of teacher interaction. This basic search resulted in many good current and
old articles dealing with the concept of teacher interaction, cognitive outcomes, and the
science classroom environment. The classroom environment is a very important
26
determinant of learning outcomes (Fraser, 1994 & 1998); therefore, the factors that
contribute to a good classroom environment were reviewed. Finally, literature on the
theoretical frameworks, interpersonal communication theory by Leary (1957) and the
systems communication theory by Watzlawick et al. (1967), were reviewed. Both
theories deal with how humans communicate with each other and have been shown to be
applicable to educational settings. The section concludes with a summary of literature
related to the methods chosen for the study.
Strategy Used for Searching the Literature
In collecting literature for this study, I began with a search request using the
Google Scholar search engine. The following key words were used in this search:
classroom environment, teachers’ classroom behavior and student achievement in
science, teaching strategies, interpersonal teaching behavior, teacher student interaction
and student achievement, and student perceptions of teaching and learning. This basic
search retrieved many viable articles introducing the concept of teacher interaction and
cognitive outcomes and science classroom environment.
Current peer-reviewed journals were used to retrieve literature related to the
association between students’ personal perceptions of teacher-student interactions and
their effect on student achievement in biology. The literature reviewed in this section was
compiled using multiple author and keyword searches in Academic Search Premier,
Education Research Complete, and the Educational Resource Information Center (ERIC),
as well as SAGE Online Journals relating to education. Search terms included
interpersonal teaching behavior, learning environment, effective teaching, student
27
perceptions of teaching and learning, student achievement, community college education,
and community college students and faculty.
I also obtained copies of texts examining the works of Leary and Watzlawick et al
dealing with interpersonal communication theory, and other print sources addressing the
process of conducting a quantitative study.
Literature on Communications Theories
The systems communication theory (Watzlawick et al., 1967) and Leary (1957)
model of interpersonal communication are two theories describing how teachers and
students interact in the classroom. Research studies on the science classroom
environment have shown that when analyzing teachers’ contributions to relationships
with students, their behavior can be considered a form of communication (Santiboon &
Fisher, 2005; Wubbels & Brekelmans, 2005). Wubbels and Brekelmans (2005) examined
teaching from an interpersonal perspective in terms of the relationship between teacher
and students. They reported that there are two elements central to this viewpoint: the
communicative systems approach and a MITB. While the systems approach focuses on
the pragmatic aspects of communication—that is, the effects on the other person
involved—the MITB focuses on the interpersonal aspects of communication (Wubbels &
Brekelmans, 2005).Teaching and learning styles are communicative behaviors that occur
when teachers and students interact in a classroom environment. Teaching behaviors
reveal the beliefs and values that teachers hold about the learner’s role in the exchange
(Heimlich & Norland, 2002). Communication is an important part of the social
interaction that occurs in an educational setting. Thus, the effectiveness of the teaching
28
and learning in the school environment is determined by the quality of the
communication process.
The Systems Communication Theory
The conceptualization of teacher-student interpersonal behavior in relation to
education evolved partially from the systems communication theory of Watzlawick et al.
(1967), who conceived classroom groups as continuing systems. A systems approach to
communication is a rewarding theoretical framework of reference for studying teacher
behavior (Kim, Fisher, & Fraser, 2000; She & Fisher, 2002; Wubbels, Creton, & Holvast,
1988).
This approach to communication was originally designed by Watzlawick et al.
(1967) in the context of family therapy. Using this approach to study teacher behavior in
the classroom implies that the behavior of a person is not just as a characteristic of a
person, but rather the characteristic of a communication that an individual has with others
involved in the process. Within the systems perspective on communication, it is assumed
that behaviors of participants influence each other mutually. The behavior of the teacher
both influences and is influenced by the behavior of the students (Wubbels, Brekelmans,
& Hooymayers, 1991). The result is a circular communication process that not only
consists of behavior, but also determines behavior (den Brok, Fisher, & Scott; 2005).
According to the systems approach, every form of communication has a content
and relation aspect (Watzlawick et al., 1967, Wubbels et al., 2006), also referred to as the
report and the command aspects of behavior (La France & Mayo, 1978, Wubbels &
Brekelmans; 2005). The content conveys information or description; the relational aspect
29
carries instructions about how to interpret the content. Consequently, in a class, teacher
and students often communicate in ways that are outside the subject matter (content). The
systems approach to communication breakdowns communication into three
distinguishable levels.
The lowest level. The message level consists of one single unit of behavior that
has a content and relation aspect. For instance, the words, “I want to help you to learn,”
can be combined with either a smile or a frown. In the latter case, the interpersonal aspect
of this communication may be perceived as: “I think you are too stupid to learn”
(Wubbels et al., 2006, p. 3; Burgoon et al., 2006, Marshall & Weinstein; 1986). The
content of a message conveys information with words, while the relationship level of
communication “refers to what sort of message it is to be taken as, and, therefore,
ultimately to the relationship between communicants” (Watzlawick et al, 1967, p. 50).
That is, every communication reveals not only explicit information, but also highlights
the implicit beliefs each communicant holds about the relationship by the way he or she
presents information. The relational aspect of communication includes nonverbal
behaviors such as facial expression and putting vocal emphasis on specific words.
Research showed that, more often than not, relational information was more important
than content (Brekelmans, den Brok, Bergen, & Wubbels, 2004; Craig, 2007).
There have been very few studies on students’ perceptions at the message level.
Tartwijk (1993) and Tartwijk, Brekelmans, Wubbels, Fisher, and Fraser (1998) reported
studies where an instrument was used to measure students’ perceptions of interpersonal
messages. In both studies observers were trained to assume the role of students. These
30
observers viewed lessons that had been videotaped from the back of the classroom and
gave their estimation of the students’ perceptions of teacher behavior. Different
fragments of the video showing the teacher in various situations were viewed by the
observers. In one a teacher is writing on the blackboard with his back to the classroom,
and some students are listening, whereas others are talking. Another example shows the
teacher speaking angrily to a student who was hitting another student with the class
looking on. The studies showed a non-significant correlation between the perceptions of
the observers and the students who actually sat through the teaching.
The second level. The second communicative level is called an interaction which
is a series of exchanged interpersonal messages is called an interaction. An example of
classroom interaction occurs when the teacher asks a specific student a question, and the
student ignores the teacher. The teacher responds to the silent treatment by asking another
student the same question, without paying any further attention to the first student. The
students in the class will recognize from this event that the teacher wants to avoid a
confrontation with the first student. Therefore, they may expect that they can determine
their own activities in this classroom without a very high risk of confronting the teacher.
The third level. Pattern level is the third and most extended level of
communication. The longer the students and the teacher interact, the more their behavior
becomes predictable, because their mutual expectations get confirmed and reconfirmed.
The pattern level is important in describing the stable interpersonal relationships that
determine the working atmosphere of classrooms. This study will focus on students’
perceptions of this last level of interaction.
31
Because of the availability of reliable measuring instruments such as the QTI,
more research studies have been conducted looking at the perceptions of teachers and
students at the pattern level (den Brok, Brekelmans, & Wubbels, 2004; Zhu, 2010;
Petegem, Creemers, Rosseel, & Aelterman, 2007). Brok, Brekelmans, and Wubbels
(2004), in a study of the effectiveness of secondary education teachers’ interpersonal
behavior on learning outcomes found that interpersonal behavior explained more than
half of the variance in student outcomes at the teacher-class level. The outcomes
suggested that interpersonal behavior as perceived by students may be an important
variable for educational effectiveness researchers (Brok, Fisher, & Koul, 2006, Zhu,
2010).
Many research studies of biology classroom environment consistently show that
interpersonal communication between teacher and students increases student achievement
in the subject by motivating students (Aydogan 2008; Corrigan & Chapman 2008; Elias
2006; Smart, & Marshal, 2012). Building a positive relationship between the teacher and
students is very important because it helps students become more successful in the
classroom.
Interpersonal Communication Theory
Interpersonal teacher behavior refers to the relationship between the teacher and
his students and expressed in the interaction between the personal communications that
occur in the classroom (den Brok, Fisher, & Koul, 2006; Wubbels et al., 1985). The
interpersonal teaching behavior model (Wubbels et al., 1985; Wubbels & Creton, 1990;
Wubbels et al., 1993) is predicated on the communication theory of Leary (1957). This
32
model is based on Leary’s research on the interpersonal diagnosis of personality and its
application to teaching (Wubbels et al., 1985). The Leary model has been investigated
extensively in clinical psychology and psychotherapeutic settings and has proven
effective in describing different facets of human interaction (Foa, 1961; Lonner, 1980, &
Strack, 1996). Although not conclusive, there is evidence from numerous studies that the
Leary model is cross culturally generalizable (Brown, 1965; Dunkin & Biddle, 1974;
Lonner, 1980; Segall, Dasen, Berry, & Poortinga, 1990).
In the Leary model, two dimensions of interpersonal communications are
important. Leary called them Dominance-Submission and Hostility-Affection. Even
though these two dimensions have occasionally been given other names-for example,
Brown (1965) used Status and Solidarity while Dunkin and Biddle (1974) used Warmth
and Directivity-they have generally been universally accepted as descriptors of human
interaction. The two dimensions have also been applied to education. Slater (1962) used
these dimensions to describe pedagogical relationships and Dunkin and Biddle (1974)
demonstrated their importance in teachers’ efforts to influence classroom events.
Robertson (2002) used two similar dimensions, assertiveness and cooperation, to describe
classroom management behaviors.
Literature on Learning Environments
In the past three decades, more attention has been paid to the study of learning
environment by researchers, teachers, and administrators. The conceptual view of
environment in relation to educational settings refers to the atmosphere, tone, or climate
that permeates the particular setting. It is a place where learners and teachers interact with
33
each using a variety of tools and information resources in their pursuit of learning
activities (Fout & Myers, 1998; Mucherah, 2008). Even though classroom environment is
an understated concept, significant progress has been made over the last 50 years to
conceptualize, assess, and research into it (Fraser, 200, Telli, den Brok, Tekkaya, &
Cakiroglu, 2009). Classrooms are specific places in schools where the outcomes of
education, that is, teaching, learning and application of knowledge is achieved, and these
places have a lot of influence on students (Fraser, 1981). Historically research on learning
environments has focused on the psychosocial dimensions, which is the facet of the
environment concerned with human behavior in origin or outcome (Boy & Pine, 1988).
Many research studies of science learning environment have focused on areas such
associations between classroom environment and outcomes, evaluation of educational
innovations, differences between students’ and teachers’ perceptions of classrooms,
comparisons of actual and preferred environments, and using environment instruments to
facilitate changes in classroom life (Dorman, 2002; Fraser, 1998, Goh & Khine, 2002;
Khine & Fisher, 2003). The outcomes of these studies have reinforced the view held by
educators that the quality of the classroom environment is a significant determinant of
student learning.
Students spend a vast amount of time in school classrooms during primary and
secondary schooling. As a result the quality of life in these classrooms is of great
importance and students’ reactions to and perceptions of their school experiences are
significant (Mucherah, 2008). Research studies in the United States and other countries
suggest that classroom environments have significant influences on student outcomes
34
(Adeyemo, 2010; Allen & Fraser, 2002; den Brok, Ruurd, & Fisher, 2010; Dorman,
2003; Umo, 2010). Pierce (1994) found that classroom climates that were high in
cooperation and cohesion were linked with a reduction of inappropriate behavior, an
increase in attendance, and a reduction in the number of assignments not completed. In a
similar study, students who perceived their classroom to be high in cooperation
experienced significant academic improvement and positive attitudes toward school
(Johnson et al. 1983). Adeyemo (2010) in a study of the impact of background and
classroom correlates on students’ achievement in physics found that there is a significant
association between classroom correlates and students achievement in physics. The
outcome of the study showed that classroom interactions have a significant impact on
students’ achievement in physics rather than family background. The result of this study
is consistent with other studies showing that when the learning environment is made
conducive, that is, adequate school physical resources, teacher quality and children’s
demographic and family background, the learners becomes willing to study, which
increases motivation that culminates into good academic performance.
Haukoos and Penick, (1983 and 1985) described the effect of two specific
classroom environments on the learning of science process skills and content
achievement in college level biology classes. In the study two classroom climates were
established and designated as discovery classroom climate (DCC) and non-discovery
classroom climate (NDCC). The term discovery denotes the degree of freedom the
teacher established in classroom interactions, both verbal and nonverbal. Verbal
interactions were monitored with the Science Laboratory Interaction Categories. These
35
data indicate that students in the two classroom climates achieved equally as well on
learning of biological content of the course, but students in the discovery classroom
climate achieved significantly higher scores in science process skills as measured by the
Welch Science Process Inventory. In addition, the discovery climate facilitated the
development of science process skills which were significantly better than the
comparison class.
Student Perceptions About Learning
Allport (1966) defined perception as the way individuals’ judge or evaluate others
with whom they are familiar in everyday life. Eggen and Kauchak (2001) described the
cognitive aspect of perception as the process by which people connect meaning to
experiences. That is people go to certain stimuli in their sensory memories, and
processing continues with perception. Perception is important because it influences the
information that enters working memory. Student perceptions are thoughts, beliefs, and
feelings about persons, situations, and events (Adediwura &Tayo, 2007; Schunk, &
Meece, 1992). Prior to the1990s; very little consideration was given to the study of
students’ perceptions even though the practice of seeking a student’s perception of
instruction was introduced into higher education in North America in the mid-1920s
(d’Apollonia & Abrami, 1997). The desire by educators clarify the correlation between
effective teaching and learning outcomes in higher education has led to the acceptance
and recognition that seeking students’ perceptions may provide important information on
teaching and the learning interaction in the higher education classrooms (Akey, 2006;
Delaney, Johnson, & Treslan, 2010; Akoyunlu & Soylu, 2008; Payne &Wagner, 1998).
36
The call for shaping students’ perspectives in education was recognized in the
works of Bloom (1983), Combs (1982), Sizer 1992, and Marjoribanks & Mboya, 1997.
Bloom (1983) said that student’s motivation to learn new tasks is an affective
characteristic. Combs (1982), described the affective domain as being an important
component of the education process. Combs also said that good education cannot be
achieved without addressing both the cognitive and affective domains. Affective factors
involve the individuals’ feelings and emotion towards a given set of circumstances or
conditions. Examples of these factors include students’ attitude towards their learning
environment, motivation to learn, how they interact with one another and the
relationships they share with their significant others, particularly their parents and
teachers (Marjoribanks & Mboya, 1997). Sizer (1992) said that educational goals will
vary as students themselves vary, and that learning should be personalized to the
maximum feasible extent. Darling-Hammond (1996) wrote that the job of a teacher is
complex and one skill they cannot afford to be without is the knowledge of the way
students think and perceive learning. According to Schunk (1997), perceptions can assist
teachers by showing how students think, which is helpful for teaching. These studies
highlight the importance of seeking students’ perceptions of their educational
environment and its usefulness in modifying and improving the quality of educational
environment.
Goodlad (1984) and Schneider (1996) in two independent studies noted that
students’ perceptions about learning are rarely sought, and students rarely make decisions
about their own learning. Barell (1995) in describing the standard for effective learning
37
said that students; are in charge of their own learning essentially, directing their own
learning processes. Aregbeyen (2010) investigated and analyzed students’ perceptions
effective teaching and effective lecturer characteristics. The study explored 35 critical
teaching effectiveness elements organized into five major sub-headings that included
analytical/synthetic approach, organization/clarity of teaching, lecturer-group
interactions, lecturer-individual student interaction and dynamism/enthusiasm of the
lecturer. In conclusion Aregbeyen wrote “effective teaching requires a lecturer to strike a
good balance between his teaching methodology and his personality characteristics”
(p.1). Beane (1993) said that the missing link in educational reform efforts at all levels is
student perceptions. Beane concluded that suitable curriculum must begin with relevant,
accurate, and up to date knowledge students’ perceptions of effective teaching and
learning. It is clear from the literature that educators should reconsider their view of the
learning process in order to change students sense of alienation over what is happening to
them academically (Adediwura & Tayo, 2007; Oerlemans & Jenkins, 1998).
In the last three decades there has been a gradual, but significant, increase in the
number studies on the subject of student perceptions. More educational researchers are
now attempting to study students’ perceptions of the classroom learning environment
than at any other time in the history of American education (Fraser, 1998). Recently,
Giles (2009) investigated college students’ perceptions about their workload and their
academic performance. Johnson and Johnson (2006) sought to understand the
relationships between college student perceptions of classroom climate and academic
achievement. Brok, Fisher, Rickards and Bull (2006) examined factors that influence
38
Californian students’ perceptions of their learning environment. Weglinsky (2003)
analyzed teachers’ classroom practices (teacher input and characteristic practices) and its
impact on students’ academic performance. Campbel, Smith and Boulton-Lewis et al
(2001) considered students’ approaches to learning in regard to their teachers’ approaches
to teaching. Marchant, Paulson, and Rothlisberg (2001) studied student perceptions of
family and school and how these perceptions affected academic achievement. One
common theme that permeates all these studies is that the climate of any learning
environment is an important component of the educational experience. Learning
environments are constructed by interactions that take place within a classroom between
a teacher and students. It is within this environment that the foundation of learning
transpires. In conclusion, student learning according to Wenglinsky (2003) is a product of
the interactions that occur in the classroom between students and teachers, and both
parties play a part in this interaction.
Cochran-Smith (2003) writing about the unforgiving complexity of teaching
reminded educators of the complexity involved in teaching and the mishap we create by
attempting to over-simplify descriptions of the process. The intent of this study is not to
oversimplify effective teaching and learning in Community College introductory biology
classrooms. Effective teaching is defined in this study as simply the ability to help
students learn effectively. The focus of this study is on the impact of students’
perceptions of effective teaching in community college introductory biology courses on
student achievement.
39
Teacher-student Relationships and Student Achievement
Many research studies have shown that when students experience a sense of
belonging at school and supportive relationships with teachers and classmates, they are
motivated to participate actively and appropriately in the life of the classroom (Anderman
& Anderman, 1999; Birch & Ladd, 1997; Skinner & Belmont, 1993). Although the vast
majority of the research on social relatedness and engagement has been conducted with
students in Grades 3 and higher, recent research suggests that children’s social
relatedness in the primary grades may establish patterns of school engagement and
motivation that have long-term consequences for their academic motivation and
achievement beyond grade school (Furrer & Skinner, 2003; Hamre & Pianta, 2001; Ladd,
Birch, & Buhs, 1999; Stipek, 2002).
Many research studies looking into the impact teacher-student relationships have
on student achievement have found that this variable has a significant influence on
student achievement. According to Klem and Connell (2004), students need support from
their teachers in order learn what effectively. Montalvo, Mansfield, and Miller (2007)
said that teacher traits serve as strong indicators of students’ like or dislike for school.
Borich (2000) wrote, “A teacher who is excited about the subject being taught and shows
it by facial expression, voice inflection, gesture, and general movement is more likely to
hold the attention of students than one who does not exhibit these behaviors” (p. 25).
Hallinan (2008) stated that when teachers meet students’ needs to be valued and
respected, their attachment to school increases.
40
In the past decade the use of data has become more central to how many
educators evaluate their practices and monitor students’ academic progress due to
increasing pressure from federal, state, and local education policy makers to improve
student achievement (Aarons, 2009, Sanders, 2000). Student achievement is typically in
practice measured using standardized tests (Armrein & Berliner, 2002; Bastera, 1999;
Dorn, 2003; Haydel & Roser, 2002). Using standardized tests to measure student
achievement are questionable (Ballard & Bates, 2008; Bassett, 2002; Zwick, 2002).
Research studies looking at the impact of standardized testing on learning outcomes have
shown that it actually debilitates many students (Hamel & Hamel, 2003; Glass, 2003;
Stiggins, 2002). There are many factors other than instruction that can influence how
students perform on standardized tests. Motivation and responsibility of the individual
student, socioeconomic status and parental level of education as well as the home/family
background have been found to be uncontrollable factors in the classroom where
standardized tests are used as the main measure of student achievement (Ballard & Bates,
2008). Glass (2003) called for a re-examination of assessment with great emphases on
formative assessment and how assessment might improve student learning.
Standardized high-stakes tests limit the scope of the classroom instruction and
student learning in undesirable ways (Stecher & Barron, 1999). Cankoy and Tut (2005)
conducted a study to determine if there is correlation between students’ performance on
non-routine math story problems and how much class time they spent on taking skills. In
the study one group spent 70% of class time on test-taking skills, a second group spent
50% of class time on test-taking skills, and a third group only spent 30% of class time on
41
test-taking skills. Test-taking skills in the study included completing test questions from
former tests, giving tests for drill, teaching procedures for answering multiple-choice
questions, and memorizing rules. The study found that there was no correlation between
the amount of time and students performance. The study also found that there was no
difference in the three groups’ performances on non routine math story problems, and
spending more class time on test-taking skills did not affect the non routine story problem
solving.
In community colleges students taking developmental courses have to take
standardized tests before placement regular credit courses. There is controversy over
whether these tests reflect classroom instruction and student learning. Popham (2005)
said that because these tests are one size fits all and test items are not always aligned with
instruction, there is a mismatch between what is taught and what is tested. According to
Vandevoort, Amrein-Beardsley, and Berliner (2004) the quality of a teacher in the
classroom is the single most important factor in determining how well a child learns.
Classroom environment research indicates that student perceptions can mediate the
relationship of teacher behaviors to student achievement, thus reinforcing the notion that
teaching can influence student perceptions, which in turn affects student achievement
(Klem & Connell, 2004; Wubbel & Brekelmans, 2005; Schunk, 1992; Stronge, Ward
&Grant, 2011). According to Klem and Connell (2004), student achievement increases
when students feel that teachers are caring and that they are participants in a classroom
where expectations are appropriate, fair and clearly communicated.
42
Literature on Interpersonal Teaching Behavior
Teaching is a complex activity that is affected by many factors such as classroom
environment, subject matter, time availability, teacher character, learner disposition and
availability of resources. Classroom environment from an interpersonal perspective on
teaching according to Williams and Burden (1997), concerns creating and maintaining a
positive, warm classroom atmosphere conducive to learning. The focus is on the
relationship between students and teachers in terms of the direct and an indirect influence
on students and the impact the contribution has on learning environment. Many studies
have found that teaching behavior, teaching styles and student perception of the learning
environment is related to student learning outcome (Bennet, 1976; Brophy & Good,
1986; Fraser et al., 1991; Houser & Frymier, 2009). The contribution made by teachers to
students has been studied mainly in terms of imparting knowledge within the
instructional framework (Galbo, 1984). Wang, Haertel, and Walberg, (1998) wrote that
teachers not only impart knowledge and skills to students, but also serve as confidants
and role models When students develop strong and meaningful relationships with their
teachers, they not only identify with the school but also with their teachers (Nieto, 2000).
According to Nieto, when students have frequent opportunities to interact socially with
teachers it enhances their sense of belonging. While instructional methodology is an
important consideration, exceptional teaching can also be described in terms of teacher-
student relationships (Wubbels, Levy, & Brekelmans, 1997). Teacher interpersonal
behavior is a major component of classroom management (Doyle, 1986). Positive
teacher-student relationships and a positive classroom environment promote improved
43
student outcomes and are worthwhile process goals of education (Fraser& Walberg,
2005). Research on teacher-student interaction is not only of interest to educational
researchers, but also to policy makers who wish to improve student outcomes through
positive teacher-student interactions (Fraser & Walberg, 2005). Teacher behaviors have
both direct and indirect influence on students and as a result they contribute to the
learning environment of students. Many studies on science classroom environment show
that teaching behaviors, teaching styles and student perceptions of the learning
environment are related to student learning (den Brok, Fisher, & Koul, 2007; She, &
Fisher, 2002; Wubbels, & Brekelmans, 2005).
The relationship between students and teachers is an important dimension of class
climate (Moos 1979). According to Moos there are three dimensions of classroom
atmosphere. The three dimensions are relationships within the classroom, personal
development and goal orientation, and maintenance and changes within the system. From
an interpersonal perspective, the first dimension is the focus of this study. This dimension
focuses on the nature of the personal relationships within the classroom, specifically the
support that a teacher offers his students. Based on these three dimensions, Maslowski
(2003) described class climate as ‘the collective perceptions of students with respect to
the mutual relationships within the classroom, the organization of the lessons and the
learning tasks of the students’ (p. 2). That is the relationship between students and
teachers is very much related to the classroom climate.
Teacher behavior influences that of students, and the behavior of students
influences that of the teacher. In the classroom, the effects of this circular communication
44
process can lead to the creation and maintenance of a good classroom climate, and the
behaviors that determine the quality of relationships and feelings (Georgiou, &
Kyriakides, 2012; Petegem, Creemers, Rosseel, & Aelterman, 2007). The link between
teacher behavior and student behavior suggests that teachers can benefit directly from
knowing how their interpersonal behavior affects student behavior (Taylor & Parsons,
201; Wubbels & Levy, 1993). The classroom environment is very complex, and will
require multiple perceptions to get a comprehensive image of the education process.
Because perceptions are the result of an interaction between the person and his
environment, they show how someone experiences a classroom situation.
Students and teachers spend a considerable amount of time in a formal school
setting. Research studies show that teacher’s behavior, when interacting with students,
have a considerable impact on the nature of learning environment that is created (Brok,
Brekelmans & Wubbels, 2004; Marzano, 2003; Nye, Konstantopoulos, & Hedges, 2004;
Wubbels, & Brekelmans, 2005). According to Marzano (2003), teachers' actions in
classrooms have twice the impact on student achievement as do school policies regarding
curriculum, assessment, staff collegiality, and community involvement. In a meta-
analysis study of more than 100 studies, Marzano, (2003) found that the quality of
teacher-student relationships is the keystone for all other aspects of classroom
management. According to Marzano, teachers who had high-quality relationships with
their students had 31 percent fewer discipline problems, rule violations, and related
problems over a year's time than did teachers who did not have high-quality relationships
with their students.
45
QTI
The modern era of classroom environment research began with independent
research agendas of Moos and Walberg in the USA in the 1960s and 1970s (Dorman,
2002). Since then, many instruments have been developed and used to conduct research
focusing on the classroom environment. To describe the perceptions students have of
teacher-student interpersonal behavior in the classrooms, Wubbels et al. (1985, as cited in
Wubbels & Levy, 1993) developed a model for interpersonal behavior by applying the
Leary (1957) general model for interpersonal relationships to the specific context of
education. The Leary model has been extensively investigated in clinical psychology and
psychotherapeutic settings (Strack, 1996). It has been proven and accepted as a complete
model for describing interpersonal relationships (e.g., Foa, 1961; Lonner, 1980). The
Leary model has two important dimensions. Leary called them the Dominance-
Submission axis and the Hostility-Affection axis. While the two dimensions have
occasionally been given other names, - Brown (1965) used Status and Solidarity, Dunkin
and Biddle (1974) Warmth and Directivity - they have generally been accepted as
universal descriptors of human interaction. The two dimensions have also been easily
transferred to education. Slater (1962) used them to describe pedagogical relationships,
and Dunkin and Biddle (1974) demonstrated their importance in teachers’ efforts to
influence classroom events.
Wubbels et al. (1993) relying on the Leary Model, developed the MITB and
subsequently designed the QTI in the early 1980s. The original version of the QTI was in
Dutch and it had 77 questions. An American version of the QTI was developed which
46
had 64 questions. The Australian version of the QTI contains 48 questions that are
answered using a five-point response scale (Wubbels, 1993). Teacher behavior is mapped
on a Proximity dimension [Cooperation or Opposition] and on an Influence dimension
[Dominance or Submission] to form four quadrants. These are then divided into a total of
eight sectors, each describing different behavior characteristics that a teacher may
exhibit.
Figure 1. The model for interpersonal teacher behavior. From (Wubbels & Levy, 1993).
Used with permission.
47
Since its development, the Questionnaire on Teacher Student Interaction (QTI)
has been extensively used and accepted as a reliable research instrument. Wubbels and
Levy (1993) reported the acceptable internal consistency reliabilities for the QTI as
ranging from 0.76 to 0.84 for student responses. Research in the USA (Brok, Levy,
Rodriguez, & Wubbels, 2002; Brok, Levy, Wubbels, & Rodriguez, 2003; Levy, Brok,
Wubbels, & Brekelmans, 2003; Levy, Wubbels & Brekelmans, 1992; Wubbels & Levy,
1993) and in Australia (Fisher, Fraser, & Rickards, 1997; Henderson, 1995; Rawnsley &
Fisher, 1997; Rickards, 1998; Rickards & Fisher, 1997; 2000) has shown that several
student, class and teacher characteristics are related to students’ perception of their
teacher. Among these associated characteristics are student and teacher gender, student
and teacher ethnic background, socio-economic status, attitude and achievement, age,
teacher experience and subject taught.
Literature on Community College Education
Mission and Purposes of Community Colleges
According to the 2007 report of the American Association of Community
Colleges (AACC) and Chen (2007), community colleges are diverse institutions that
serve a wide variety of needs. These include the students who come to upgrade their
skills for a particular job, students who are pursuing an associate degree to transfer to a 4-
year institution and students who come to pursue a hobby (such as learning a language).
The educational outcomes of community college students reflect this diversity. Vaughn
(2006) described community colleges as centers of educational opportunity. They are an
American invention that put publicly funded higher education at close-to-home facilities,
48
beginning nearly 100 years ago with Joliet Junior College. Since then, they have been
inclusive institutions that welcome all who desire to learn, regardless of wealth, heritage,
or previous academic experience (AACC, 2007).
The community college's mission is the fountain from which all of its activities
flow. In simplest terms, the mission of the community college is to provide education for
individuals, many of whom are adults, in its service region (Vaughan). According to
AACC (2007), most community college missions have basic commitments to:
•
serve all segments of society through an open-access admissions policy that
offers equal and fair treatment to all students
•
provide a comprehensive educational program
•
serve its community as a community-based institution of higher education
•
teaching
•
lifelong learning
Bailey & Morest (2004) said that community colleges are a vital part of the
postsecondary education delivery system. They serve almost half of the undergraduate
students in the United States, providing open access to postsecondary education,
preparing students for transfer to four year institutions, providing workforce development
and skills training, and offering noncredit programs ranging from English as a second
language to skills retraining to community enrichment programs or cultural activities.
Community College Students
According to current data from the American Association of Community Colleges
and Community college survey of student engagement, the typical college student no
49
longer is an 18 to 24-year-old, living on campus and attending one school full time in the
United States. In fact, that description applies to only one in six undergraduate students in
the United States (AACC, 2011, CCSSE, 2010). Most community colleges in the United
States have an open-door admission policy designed to provide education for all. Because
of their open access admission policies and low tuition costs, community colleges attract
a higher proportion of low-income and minority students than four-year institutions
(Mellow & Heelan, 2008; Saenz, 2004; Zeidenberg & Bailey, 2010). The open-door
policy provides access to college for low-income, immigrant, and first-generation college
students. The average tuition in 2007 was about $2,500 a year, less than half the average
tuition for public four-year institutions (AACC, 2011). Many studies have shown that
lower tuition increases college enrollment (Long, 2009; Zeidenberg & Bailey, 2010).
According to the National Science Board 2012 report, enrollment in U.S. institutions of
higher education at all levels rose from 14.5 million students in fall 1994 to 20.7 million
in fall 2009, with most of the growth occurring in the last 10 years. According to the NSB
report 8.2 million or 40% of all students were enrolled in community colleges. These
colleges serve diverse groups of students with lower college attendance rates in past
generations. About 45% of all minority students in the U.S. attend a community college
(AACC, 2010; Karp, 2008; Mellow & Heelan, 2008; Quigley & Bailey, 2003). Majority
of community college students are not traditional. Over 60% of the credit students in
community colleges are enrolled part time and majority of these students work full time
or part time. Community colleges enroll many adult students and the average age of a
community college student is 29, although a large fraction — 43 percent — are age 21 or
50
younger. Sixteen percent are age 40 or older. Most (60 percent) are women; 35 percent
are minorities, and 39 percent are members of the first generation in their family to attend
college (AACC, 2010). Even though diversity exists in age, gender, race, ethnicity, and
academic preparation, critics have stated that “higher education has been slow to take
diversity into account in the teaching/learning process” (Barrington, 2004, p. 425).
Many research studies on diversity in today’s classrooms have concluded that
people of different ages, gender, race, and culture have different needs in the classroom
and that different people learn differently (Cohen & Brawer, 2003; Jones, Reichard, &
Mokhtari, 2003; Mellow & Heelan, 2008; Milliron & De Los Santos, 2004; Mupinga,
Nora, & Yaw, 2006). To meet the needs of these students, many community colleges
have found that modifying existing general curriculum is an effective way to create more
accessible learning environments to support all students and their teachers in various
educational contexts. The curriculum modification involves change to a range of
educational components in a curriculum, such as content knowledge, the method of
instruction, and student’s learning outcomes, through the alteration of materials and
programs (Bailey, Jaggars, & Jenkins, 2011; King-Sears, 2001; MacMackin & Elaine,
1997; Reisberg, 1990).
As more students from diverse backgrounds populate 21st century classrooms,
efforts to identify effective methods to teach these students and the need for pedagogical
approaches that are culturally responsive intensify. To meet this challenge, teachers must
employ not only theoretically sound but also culturally responsive pedagogy. To be
successful teachers must create a classroom cultural environment where all students,
51
regardless of their cultural background, are welcomed, supported and provided with the
best opportunity to learn. Because community college students have different needs in the
classroom, there is no agreement in terms of which specific teaching and learning
theories or any one method that a teacher should teach or be trained to ensure student
learning. It is important that faculty be continuously trained on the latest teaching
methodologies to increase student success.
In many community colleges, policies and services were developed and
implemented based on the old profile of a “traditional” community college student,
defined as white, male, and between 18-24 years of age (Jones et al., 2003). Community
college students are now older than the traditional student and the number of female and
minority students is increasing. Majority of community college students do not live on
campus and many do not attend full-time. Teacher-centered strategies based on the
traditional student are less applicable at community colleges today due to the diversity
and uniqueness of their student population (Mellow & Heelan, 2008; Saenz, 2004).
Community College Faculty
Approximately one-third (31 percent) of the American professoriate teach at the
nation’s 1,449 community colleges ("Almanac," 2005, Huber, 1997; National Center for
Postsecondary Improvement, 1998). "Community college faculty receive scant attention
from postsecondary researchers--or worse, are simply dismissed as a separate, and by
implication lesser class of college professors" (National Center for Postsecondary
Improvement, 1998, p. 43). Even though this statement is more than 10 years old, it still
holds true today, with few exceptions. What is intriguing about the neglect of community
52
college faculty members in the research literature and the lack of respect they often
receive is that their numbers alone suggest they should at least merit attention. As of fall
2003, 43% of all full- and part-time faculty members in public, nonprofit higher
education institutions were in public community colleges ("Almanac," 2005). In addition,
community college faculty members teach around 37% of all undergraduates, including
about half of all freshmen and sophomores. Among these students are more than half of
all Hispanic and American Indian students and approximately 40% of African American
and Asian students ("Almanac" 2005).
In reviewing literature, a clear demographic picture of community college faculty
members, both full- and part-time emerges from the literature. The data consistently
indicate that 80% of the community college faculty is White, a higher percentage than
might be expected, given the demographics of the student body (Townsend & Wilson,
2006). The community college professoriate is evenly split between men and women,
thus making this group of faculty members more gender balanced than the faculty
members in any other higher education sector (Townsend & Twombly, 2007a). It is
somewhat more difficult to determine the average age of community college faculty
members. Some studies have shown the average age of full-time faculty members to be
50 (Rosser & Townsend, 2006). Looking at age in another way, the U.S. Department of
Education (2005) determined that approximately 36% were younger than 44, whereas
32% were between the ages of 45 and 54 and 22% were between the ages of 55 and 64;
only 8% were older than 65
53
In the past two decades, reform efforts in teacher education has led to the
introduction of new teaching styles, learning styles, and student-centered learning
methods, all of which have led to increase in motivation and student learning (Campbell,
2009). Community college faculty like many of their colleagues in higher education
institutions bring very little experience and training to the teaching dimension of their
roles (Grubb 1999, Stahl, Simpson & Hayes, 1992). In many institutions support for
teachers and teaching though professional development is limited. Increase in enrolment
and cuts in budget have decreased time and resources available to encourage faculty to
adequately learn new teaching methods and technology (Barrington, 2004; Eddy, 2007;
Gerstein & Ragey, 2008; Huber, 2008; Sperling, 2003). Sperling (2003) wrote, even
though the primary goal of the community college faculty is teaching, the lack of support
is contradictory. Barrington (2004) stated that there is a lack of institutional commitment
to make the necessary improvement of teaching to help their faculty fulfill their primary
function.
Faculties in many community colleges are not trained as educators and arrive with
little to no background in pedagogy and curriculum design (Grubb, 1999; Wagoner,
2008). Hence they lack the training in effective teaching strategies designed to increase
learning and achievement. Community college faculty are generally hired for their
expertise in a specific content area, and then learn about teaching and learning through
mentoring, peer observation, collegial discussion, and their own prior educational
experiences (Boettcher & Conrad, 2004). According to Pratt (2002), in order to improve
teaching and learning faculty must understand what they do and why.
54
In post secondary institutions including community colleges, majority of faculty
still use traditional lecture methods to impart the knowledge they believe that students
need (Colbeck, Cabrera, & Marine, 2002; Howell, 2002). Colbeck et al., in a study of
classroom practices in higher education classrooms found that more than three-fourths of
faculty in their study were using lecture as their primary teaching method. Howell (2002)
argued that this traditional approach to teaching often leads to student disinterest and
passivity leading to early students’ withdrawal from school. To meet the learning needs
of a diverse student population, faculties in community colleges must modify their
approach to teaching. Brown (2003, p.1) said “how educators select their teaching
strategies and implement techniques is a function of their beliefs and values regarding the
methods and can be modified to fit within the unique belief system of the educator”. The
choice of method whether traditional lecture, discovery-based learning or discussion
should be a reflection of the faculty’s teaching philosophy (Heimlich and Norland 2002).
Therefore as teachers attempt to develop more flexible teaching styles, it is important that
they are receptive to the idea of change, beginning with a change in their beliefs about the
students’ roles in the learning environment.
Literature Related to the Methods
Several research studies were examined and analyzed for this literature review
and they included reading of various quantitative, mixed-method and qualitative research
approaches. The final research design chosen for this study as well as the specific
research questions and goals for this study evolved from review of current literature
relating to research design and methodology (Creswell, 1998, 2003; Hatch, 2002,
55
Johnson, Onwuegbuzie, & Turner, 2007; Johnson & Christensen, 2004; Weimer, 2006;
Yin, 2003 Creswell (2003) suggested that when designing research, one should take into
account the epistemology that informs the research, the theoretical perspective behind the
questions to be answered, the methodology or plan of action that links the methods to
outcomes, and the techniques and procedures intended to be employed to collect data.
McMillan and Schumacher (1993, p. 479) defined qualitative research as,
“primarily an inductive process of organizing data into categories and identifying patterns
(relationships) among categories.” This definition implies that data and meaning emerge
“organically” from the research context. Qualitative researchers focus on the way people
interpret and make sense of their experiences and the world in which they live (Atkinson,
Coffey, & Delamont, 2001). Qualitative researchers in attempting to understand the
nature and reasons for human behavior generally focus on a smaller sample by using a
case study, interviews, focus groups, or observation. One drawback to qualitative study,
however, is that the rich description makes it difficult to determine the generalizable
themes (Trochim, 2008) and “lacks quantitative research’s power to generalize” (Seale,
Gobo, Silverman, & Gurbium, 2007, p. 283). Qualitative research crosses disciplines,
fields, and subject matter and has an “interconnected family of terms, concepts” (Denzin
& Lincoln, 2000, p. 2) surrounded by assumptions. According to Thomas (2003), the
qualitative approach describes the characteristics of people using an interpretive
naturalistic approach, such as case studies, interviews, or observations.
Creswell (2003) defined quantitative research as a strategy of inquiry using
experiments or surveys to collect data. According to Creswell (1994), quantitative
56
research is a type of research that explains phenomena by collecting numerical data that
are analyzed using mathematically based methods (in particular statistics). A quantitative
approach is easily replicable by other researchers and can be generalized to other persons
and places (Thomas, 2003). Quantitative research summarizes large amounts of data to
enhance the applicability and generalizations of findings (Trochim, 2008, Johnson,
Onwuegbuzie, & Turner, 2007). Additionally, a quantitative approach based on the
numerical data and scientific approach leads to scientific predictions (Black, 2002).
Trochim (2008) favored the quantitative research method because of its confirmatory and
deductive nature.
There is a very narrow distinction between qualitative and quantitative approaches
due to their overarching characteristics. Qualitative data is always quantitatively coded,
and, similarly, qualitative measures such as perception, beliefs, and attitudes are
quantified, “opening for new possibilities for interpretation and all quantitative data is
based on qualitative judgment” (Trochim, 2008, p. 9). Thomas (2003) recommended
blending qualitative with quantitative research methods in dissertations, arguing that both
the methods complement one another. Creswell (2009) noted that in a mixed method
approach, the researcher brings together the best of both the approaches. According to
Creswell (2003), the mixed-method in which quantitative and qualitative techniques are
mixed in a single study is an attractive alternative (when it is appropriate) to quantitative
and qualitative research. The goal of mixed methods research is not to replace either of
these approaches but rather to draw from the strengths and minimize the weaknesses of
57
both in single research studies and across studies (Johnson, Onwuegbuzie, & Turner,
2007).
The goal of this correlational quantitative research study is to examine whether
relationships exist between students’ cognitive outcomes and the quality of teacher-
student interactions among students taking introductory biology courses in a suburban
community college in Mid-Atlantic state by gathering and analyzing data of students’
perceptions of teacher-student interactions. Quantitative methodology will be used to
determine the statistical association between students’ perceptions of teacher interactions
and student achievement in introductory biology courses. According to Williams, &
Monge, (2001), statistics in the quantitative method is a powerful tool for a descriptive
study or to find answers to the research questions. The survey approach is preferred as it
is an “easier, quicker, less expensive, or more accurate way for getting accurate, reliable,
and valid” needed information to answer important questions (Alreck & Settle, 2004, p.
3). Schuman and Presser (1996) justified the continued used of the survey method
because researchers can obtain information efficiently and because the survey method
allows the sampling procedure to represent a relatively small number to a much larger
population. Thomas (2003) recommended a quantitative study and the use of a grounded
theory in it “to extract theory out of the collected information itself (p. 3).
Explaining phenomena is a key element of all research, be it quantitative or
qualitative (Creswell, 2003). When people set out to do research, they are always looking
to explain something. The type of questions asked in the study determines the choice of
method. The type of questions asked in the study determines the choice of method.
58
Examples of research questions in educations are: “Does increase in the frequency of
teacher interaction in a biology classroom increase student achievement?” or “What
factors influence student achievement in learning biology?” All research methods have
strengths and limitations. The benefit of quantitative method is that it totally eliminates
bias. By encouraging researchers to keep a short distance from the participating subjects,
the researcher can more easily overcome biases and make inferences and evaluations
about the subject(s) of study thereby improving the overall quality of research (Creswell,
2003; Johnson & Christensen, 2004).
Summary and Implications
Section 2 began with a summary of problem statement, purpose and research
questions, followed by an explanation of the content and organization of the review. The
strategy used for searching the literature was described and an extensive review of
literature relating to the study problem was fully discussed.
Systems communication theory and Leary’s interpersonal communications theory
are two theories used to describe how teacher and students interact in the classroom.
Literature review of the two theories traced their origin from clinical psychology to their
subsequent adaptation to education. Integration of the two theories helped explain the
importance of teacher-student interpersonal relations in science classrooms.
A summary of literature relating to student perceptions of classroom environment
and student cognitive achievement was also presented. A brief history of survey research
that sought student perceptions from the 1970s to the present was presented. The review
showed how listening to students and their perceptions is an integral part of research
59
efforts to improve science teaching and learning outcomes in biology classrooms in all
levels of education. Examples of studies that sought to improve learning environments by
way of survey instruments such as Questionnaire of Teacher Interaction (QTI) was
provided. A brief introduction to QTI provided an explanation of how the survey can be
used as a means to classify responses provided by students.
Mission and purposes of community colleges followed by a demographic profile
of community college student and faculty was presented. The demographic profile
showed that community college students are very diverse with regards to age, gender and
race. The profile help explain why community college faculty have to use different
teaching styles in the classroom to meet the different learning styles of their student.
Implications for the study suggest that researchers continue to conduct studies to
understand what specific teacher interpersonal classroom behaviors have the most
significant influence on student achievement in biology. Student perceptions of what goes
on in the classrooms will provide teachers with the information and tools to improve
learning outcomes. While data from this quantitative study may not apply to other
community colleges, the process will provide guidance to other community colleges
interested in conducting a similar study. Section 3 will explain the methodology to be
used in this quantitative study.
60
Section 3: Research Method
The purpose of this quantitative study was to determine the relationships between
students’ cognitive outcomes and the quality of teacher-student interactions among
students taking introductory biology courses in a suburban community college in a Mid-
Atlantic state. This study was also designed to establish whether teacher-student
interaction variables associated with community college introductory biology instruction
could predict students’ academic success in biology. The teacher–student interpersonal
interaction extends beyond the biology classroom and the school community. This study
focused on interactions between teachers and students in a single semester in a single day
of a typical introductory biology class. Rather than focusing on individual students, this
study examined whole classroom interactions and how students who successfully
completed introduction to biology courses had perceived them. I conducted this study
with community college students’ who took introductory biology courses during the
academic year the study data were collected.
Inadequate student-teacher interactions in undergraduate introductory biology
classrooms have been linked to poor student performance in introductory biology
courses, resulting in fewer students pursuing advanced degree and careers in life science
(Doyle, 2002; National Science Board, 2008; Wood, 2009). Research studies on student
perceptions of teacher interactions in biology classrooms linked adequate teacher
interaction to improved student performance in the subject (Blickenstaff, 2005; Nelson et
al., 2009). The majority of these studies focused on the elementary and high school
61
levels. However, few researchers have examined the same problem at the tertiary level of
education, particularly in community colleges in the United States.
I chose a correlational, quantitative methodological approach for this study. I used
a survey instrument, the QTI, to collect data on students’ perceptions of teacher
interaction behaviors and their impact on achievement in introductory biology courses.
The QTI was developed in the early 1980s in the Netherlands, relying on the Leary model
for interpersonal teacher behavior (Wubbels et al., 1985). Since its development, the QTI
has been extensively used and accepted as a reliable research instrument. The original
version of the QTI was in Dutch and had 77 questions. Later, an American version of the
QTI was developed that had 64 items (Wubbels & Levy, 1991). The Australian version of
the QTI contains 48 questions on a 5-point response scale (Wubbels, 1993). A review on
the validity and reliability of over 20 studies that have used the QTI at all levels of
education (primary, secondary, and tertiary) during the last 20 years showed that
reliability of the eight scales (sectors) is satisfactory and consistent across classes (den
Brok, 2001). In each of these studies, the Cronbach alpha reliability for each scale was
greater than 0.70 at the student level and greater than 0.80 at the class level. The internal
consistencies (Cronbach’s α) usually are above 0.90.
Creswell (2003) wrote “the main purpose of the survey approach is to generalize
from a sample to a population so that inferences can be made about some characteristic
attitude or behavior of this population” (p. 154). I used the survey approach to quantify
students’ perceptions of teacher interaction behavior. According to Creswell (2003),
quantification of the perceptions helps the researcher in a quantitative study to establish
62
the relationship between variables. It was critical to understand the impact of teacher
interaction behaviors from students’ perspectives because this understanding would
provide classroom teachers with important data that they can use to change their
approach to teaching in order to increase student achievement. Students' learning,
according to Wenglinsky (2003), is a product of the interactions that occur in the
classroom between students and teachers, and both parties contribute to this interaction.
Description of the Research Design and Approach
I used a quantitative method with a correlational design for this research study to
determine if teacher-student interaction had an impact on student achievement in
introductory biology courses. According to Cook and Cook (2008), a quantitative study
with correlational research design is useful in finding relationships among variables and
describing a phenomenon. I chose a quantitative approach over other methods because it
allowed me to identify a cause-and-effect relationship between the two variables of
teacher interaction and student achievement from the perceptions of a large population of
students who have taken introductory biology courses in a suburban community college.
Other reasons for choosing quantitative method were that data generated often reveals
measurements that provide meaningful information about the subject(s) of the study, and
also statistics used in quantitative research allow for inferences and evaluations to be
made about the subject(s) of study. Creswell (2003) noted that the choice of research
approach depends on “research problem, personal experiences, and audience” (p. 23).
The quantitative survey approach was most suitable for answering the research questions
for this study because it was time efficient and cost effective. Several studies have used
63
the quantitative survey design to gather numerical data on students’ perceptions of
teacher interactional behavior in science classrooms (Creemers, Rosseel, & Aelterman,
2006; Crews, 2007; She & Fisher, 2002). Malmberg (2008) noted that a key approach for
the success of the study is to develop an accurately designed research model.
This correlational quantitative research study was conducted in two phases. In the
initial phase, I administered the anonymous survey to students (ages 19 to 45 years old)
who took introduction to biology courses in a suburban community college in a Mid-
Atlantic state and volunteered to participate in the study. The survey was used to gather
data on students’ perceptions of teacher-student interpersonal interaction behaviors and
their impact on student achievement. I chose survey method because it allowed for a
large population to be studied in a relatively short time frame. The survey method is an
appropriate choice when the goal of the research and researcher is to “apply the findings
beyond research participants and to influence policymakers” (Hesse-Biber & Leavy,
2006). Surveys provide descriptive data (Cook & Cook, 2008). The second phase of the
study involved statistical analysis comparing the perceptions data to students’ final grade
which they self-reported on the survey form, to determine if there was a correlation
between the two variables.
Setting and Sample
Description of the Population
The site for this study was a large suburban community college in a Mid-Atlantic
state. According to data from Middle States Commission on Higher Education (2010), the
college had a population of 26,425 students enrolled in credit courses on three campuses
64
and two extension centers. In any given semester, about 2,000 students are enrolled in
introduction to biology courses across all three campuses and two extension centers. In
terms of gender, 62% of the students are female and 38% are male. The racial breakdown
is 49% White, 38% African American, and 13% other races. The age range of the
students is 19 to 45 years. The population for this quantitative study was drawn from a
population of about 2,000 students who had successfully completed introductory biology
courses and volunteered to participate in the study.
Sampling Method
I used a single-stage purposive sampling method to select participants for this
study from a population of about 2,000 students who take introduction to biology courses
every semester at the college. Purposive sampling is a non-probability sampling method
in which a researcher knowingly selects specific elements or subjects for inclusion in a
study in order to ensure that the elements will have certain characteristics that is relevant
to the study (Patton, 2002). The research questions answered by this study required input
from community college students. The specific characteristics of the desired population
were students who had successfully completed introduction to biology courses and were
currently enrolled in other biology courses at the college.
For practical reasons, it was not possible for me to obtain a random sample of
students for this study due to the large number of students enrolled in these courses, time
constraints and the long distance between the three main campuses and the two extension
centers that make up the community college where the study was conducted. The sample
for this study was therefore drawn from two of the three main campuses. Babbie (1990)
65
wrote that this method is useful if a researcher wants to study “a small subset of a larger
population in which many members of the subset are easily identified but the
enumeration of all is nearly impossible” (p. 97).
Sample Size
The sample size for the quantitative study was 318 students who were non-
randomly selected to participate in the study. The sample size was based on a sample size
calculator (American Research Group, 2000), which recommended the size of the sample
to be about 318, at a confidence level of 95% with a margin of error of 5% for a
population size of 2000.
Eligibility Criteria for Participants
Eligibility criteria required that the participants be currently enrolled in the
college and have successfully completed an introduction to biology course in the
semester before data collection, and volunteered to participate in the study. This sample
frame corresponded to the population I wanted to explore and describe because the
participants had recently spent several months in a classroom setting with their teachers.
The eligibility criteria therefore ensured that participants chosen for the study were
qualified to provide an honest and objective evaluation of the nature of their interactions
with their introduction to biology teachers including any effect it may have had on their
success.
Characteristics of the Selected Sample
The participants in this study were first or second year students taking upper level
biology courses at a suburban community college in a Mid-Atlantic State. Because
66
purposive non-probability convenient sample was used for this study, the characteristic
description of the participants was generated from the demographic information they
provided when they completed the survey. That information is included in the final
summary of the study.
Instrumentation and Materials
The instrument used to collect quantitative data on students’ perceptions of
teacher interpersonal teaching behaviors is the QTI. The QTI was developed by Wubbels
et al. (1985) specifically for evaluating teacher-student relationships in secondary
classrooms. It focuses on the nature and quality of interpersonal relationships between
teachers and students. The QTI was originally developed in the Netherlands, and a 64-
item American version was also constructed in 1988 (Wubbels & Levy, 1991). The
questionnaire for this study consists of 48 items on a 5-point Likert-type scale with
options from 0 (never) to 4 (always). The items are divided into eight subscales including
Leadership, Helpful/friendly, Understanding, Student responsibility/freedom, Uncertain,
Dissatisfied, Admonishing, and Strict.
The eight subscales of the QTI describe the extent to which the teacher is
perceived to have or demonstrate certain behavioral characteristics (Coll, Taylor, &
Fisher, 2002; Fisher & Rickards, 1996). The eight subscales and the characteristics of
each are described as follows:
Leadership items are designed to describe the extent, to which the teacher leads,
organizes, gives orders, and determines procedures and structures in the classroom.
67
Helpful/friendly describes the extent to which the teacher shows interest behaves
in a friendly or considerate manner, and inspires confidence and trust.
Understanding describes the extent to which the teacher listens with interest,
demonstrates empathy, shows confidence and understanding, and is open with students.
Student responsibility/freedom items are designed to describe the degree to which
the teacher provides opportunities for independent work and gives freedom and
responsibility to students.
Uncertain describes the extent to which the teacher behaves in an uncertain
manner and keeps a low profile.
Dissatisfied describes the degree to which the teacher expresses dissatisfaction,
criticizes, and looks unhappy.
Admonishing describes the level at which the teacher gets angry, expresses
irritation and anger, or forbids and punishes.
Strict describes the extent to which the teacher checks, maintains silence, and
strictly enforces the rules.
Even though the strict dimension may be considered a negative trait, research
indicates that students prefer teachers who are strict (Muller, Katz, & Dance, 1999).
Fisher and Rickards (1996) indicated that students consider the best teachers to be those
who are strong leaders, more helpful/friendly, and more understanding than the average
teacher. Student responsibility/freedom was seldom mentioned as a significant factor in
existing research.
68
Reliability and Validity of the Instrument
Several studies have confirmed the reliability and validity of the QTI
(Brekelmans, Wubbels, & Creton, 1990; Creton & Wubbels, 1984; Wubbels et al., 1985).
A review on the validity and reliability of over 20 studies that have used the QTI at all
levels of education (primary, secondary and tertiary) during the last 20 years showed that
reliability of the eight scales (sectors) is satisfactory and consistent across classes (den
Brok, 2001). The review also showed that the theoretical configuration of the MITB was
represented in the items and scales of the instrument. In each of these studies, the
Cronbach alpha reliability for each scale was greater than 0.70 at the student level and
greater than 0.80 at the class level. The internal consistencies (Cronbach’s α) usually are
above 0.90. Other strengths of the measure are its length, simplicity of the items, and ease
of scoring. The questionnaire instructs students to respond to a statement on a scale with
five choices, A through E, with A being never and E being always. The scoring guide
indicates that items are scored as follows: 0 (never) to 4 (always). The subscale item
scores are added and the sum is divided by the number of items to make a profile.
Because the instrument was used in this study without alteration, calculation of
Cronbach’s alpha reliability test to measure internal consistency, and determine the
degree to which items in the same scale measure the same aspects of students' perception
of teacher behavior was not necessary.
An external validity estimate confirmed the extent to which the perception of the
318 participants applies to all community college students in the Mid-Atlantic States.
External validity refers to the extent to which a research result can be generalized to
69
beyond the sample used in the study (Burn & Grove, 2001). The external validity of a
research project can be threatened by several factors, the Hawthorne effect, the type of
sampling method used, and the validity of the research instrument. The Hawthorne effect
is the behavior that is displayed by participants just because they are aware that they are
involved in a study (Polit & Hungler, 1999). All students taking courses at the college
complete an evaluation of their instructors every semester making this a less likely threat
as the participants being upper level students have had more than one opportunity to
participate in evaluation. A valid instrument measures the concept in question accurately
(De Vos, 1998). In this study the validity of the measuring instrument has been found in
several studies to be consistently valid, predictive and reproducible (Brekelmans et al.,
1990; Creton & Wubbels, 1984; Wubbels et al., 1985). Because the instrument will be
used in this study without alteration makes it a less likely threat. The most likely threat to
external validity of this study is the sampling method. According to Polit and Hungler
(1999), the type of sampling method used in a study affects the generalizability of the
research result findings to the entire population, thereby threatening the external validity
of the results. A non-probability convenient sampling method was used in this study and
therefore the results obtained may not apply to other students taking introduction to
biology in other community colleges in the Mid-Atlantic States.
Data Collection and Analysis
Data Collection
The data collection strategy chosen for this quantitative correlational study was
the administration of a questionnaire. After fulfilling the requirements to obtain
70
university internal review board and college approval, I collected data from student
participants who have successfully completed the introduction to biology course in a
prior semester and enrolled in upper level biology courses. The rationale for choosing this
group of students was based on the fact that it takes a number of lessons (weeks or
months) for the students to develop ideas about their emerging relationship with their
teacher (Telli, den Brok & Cakiroglu; 2007). Once students’ ideas become stabilized,
they can tell what kind of teacher they had. This gradual stabilization of perceptions
applies equally to the teachers as well as to the students and once the tone is set, it is
difficult to modify, and both students and teachers resist changes (Telli, den Brok &
Cakiroglu, 2007).
The QTI, which is similar to a psychometric test on a 5-point Likert scale, was
employed to measure students’ perceptions. The participants were asked to rate each of
the six items arranged into eight scales corresponding to the eight interrelated sections of
the MITB on a 0-to-4 response scale (0 = never; 4 = always). According to McCall
(2001), a properly developed Likert scale is a useful tool in “addressing the need to
consider opinions and attitudes towards potential policy decisions” (p.1). The scale
enabled the students to rate each of the variables in this study with a degree of certainty,
as perceived by them. All data collection took place at the end of regular scheduled
classes or laboratory sessions. The impact of the research on instructional time was
minimal. Prior to data collection, all participants were given consent forms to review
prior to completing survey. Completion and submission of survey was used as implied
consent attesting to their agreement to take part in the study.
71
Data Analysis
This study was designed to test two hypothesized relationships, teacher
interpersonal teaching behavior and effective teaching and learning. The main predictor
variables were teacher characteristics, as measured by student ratings on each of the eight
scales of QTI. The QTI is a survey instrument that looks at the nature of interactions
between teacher and students at a classroom level. The items on QTI are intended to
extract the perceived nature of the classroom environments from the perspectives of the
students.
The appropriate level of analysis was the individual student because it is the
individual students’ perceptions of teacher's interpersonal teaching behaviors that were
assessed by the QTI. I analyzed all data with the Statistical Analysis Package for the
Social Scientist, version 22 (SPSS). Because I collected data in one interval, I tested the
proposed hypothesis with Nonparametric Spearman’s correlations to examine the
relationships between student achievement (continuous grades) and the 8 interpersonal
behaviors examined. Mann-Whitney U tests was conducted to examine differences in the
8 interpersonal behavior variables based on whether students scored high or low in the
course. Nonparametric Spearman’s rank correlations’ was chosen because it allowed me
to examine the strength of relationships between student grades and student perceptions
of teacher interpersonal behaviors. Spearman Rank Correlation Coefficient is the
recommended data analysis method because of its ability to identify and test the strength
of a relationship between two sets of data. (Gravetter & Wallnau, 2005). In analyzing the
72
data, I was mindful of overestimation of the influence of interpersonal teacher behaviors
on student achievement (den Brok, Fisher, & Scott, 2005).
To answer the first research question (How do students perceive of the
interpersonal behaviors of the instructors of their introductory biology courses?),
descriptive statistics were used to examine means, standard deviations, minima, and
maxima for the 8 interpersonal behavior variables to determine how students perceive of
their biology instructors. To answer the second research question (What is the
relationship between students’ perceptions of teacher interpersonal teaching behavior and
student achievement in introductory biology courses?), I performed Nonparametric
Spearman’s correlations to examine the relationships between student achievement
(continuous grades) and the 8 interpersonal behaviors examined. For Research Question
3, I performed Mann-Whitney U tests to examine differences in the 8 interpersonal
behavior variables based on whether students scored high or low in the course.
Protection of Participants
Ethical Considerations
I made every effort to protect the rights and privacy of participants during all
stages of the study, including data collection, data analysis and interpretation, as well as
the writing and distribution of the research. According to the Ethical Standards of the
American Educational Research Association (AERA), “It is of paramount importance
that educational researchers respect the rights, privacy, dignity, and sensitivities of their
research populations and also the integrity of the institutions within which the research
occurs (American Educational Research Association, 2002, p. 3). Creswell (2003) wrote,
73
“As researchers anticipate data collection, they need to respect the participants and the
sites for research” (p. 64). According to Creswell many ethical issues arise during this
stage of research and therefore it is important not to put participants at risk, participation
should be voluntarily and participants must be informed that they have a right to
withdraw at any time. They should also understand the purpose and procedures of the
study. Creswell also noted that permission of the individuals in authority at the data
collection site must be gained to provide access to study participants prior to initiating
data collection. I took several steps to secure the ethical protection of the research
participants. All of the materials and the research design methodology used in this study
were reviewed by the Institutional Review Board (IRB) where the study was conducted
(See Appendix D for approval letter). This study was also approved by Walden
University IRB, approval number 08-27-13-0123018. The IRB application described the
objectives of the research study and the researcher’s role. If additional questions and
concerns of research procedures needed to be clarified, the researcher’s contact
information was given to the chairman, the committee members, and the IRB.
In other to maintain confidentiality and honest feedback from the students,
participants remained anonymous because they were not required to identify themselves
either by name or student identification number. All data collected are locked in a locked
file cabinet and on a personal computer at the researcher’s home and will remain there for
five years after the dissertation is approved. I will have access to the collected data. I
treated all participants in accordance with the ethical standards of the American
Psychological Association (APA) and Code of Conduct (APA, 2001).
74
Role of Researcher in Data Collection
Data were collected in the form of paper surveys by me with the help of course
instructors whose role was limited to distribution of survey. I performed all statistical
analysis using Statistical Package for the Social Sciences (SPSS) software. I will
personally be responsible for storing the generated statistical data in a locked file for five
years, accessed solely by myself. Individual participants and the college where the study
was conducted would receive upon request a copy of the cumulative results of this study.
Role of Researcher in Past or Current Professional Roles and Implications
I am currently a biology professor and I also teach two online sections of
introductory biology courses every semester at the college where the study will be
conducted. Because I have taught introduction to biology courses there is a possibility
that some of the student participants may have taken the course with me. The College has
three big campuses that were formally three independent Community Colleges merged
into one college. Majority of students enrolled in the college take courses on the same
campus during their tenure at the college. Therefore, in an effort not to compromise the
findings and eliminate any issues related to bias, data was gathered from the two
campuses where I do not teach. To maintain anonymity, student participants were not
required to identify themselves either by name or student identification number on the
survey. Student participants were not required to indicate on the questionnaire the name
of the professor who taught them the course. The students were not interviewed and they
self reported their final grade on the survey instrument. My role with data collection was
strictly limited to handing out and collecting the anonymously completed survey
75
instrument. These efforts helped generate confidence in the accuracy of the results
findings.
Summary
This quantitative research study investigated whether relationships exist between
students’ cognitive outcomes and the quality of teacher-student interactions among
students taking introductory biology courses in a suburban community college in Mid-
Atlantic state. This section addressed the methods and procedures I used in the study to
determine if there is an association between the two variables in the study, teacher
interaction and cognitive outcomes. I also included information relative to study sample,
research design, instrumentation, data collection, and data analysis. In Section 4, I
reported the research results. In Section 5, I made interpretations and drew conclusions.
76
Section 4: Results
The purpose of this correlational quantitative study was to determine the
relationships between students’ cognitive outcomes and the quality of teacher-student
interactions among students taking introductory biology courses in a suburban
community college. An additional purpose of the study was to examine whether teacher-
student interaction variables associated with community college introductory biology
instruction could be used to predict students’ academic success in introductory biology
courses. The QTI developed by Wubbels et al. (1985) specifically for evaluating teacher-
student relationships was used to collect data on students’ perceptions of teacher
interaction behaviors and their impact on achievement in introductory biology courses.
Summary of Research Questions and Hypotheses
The following research questions and hypotheses guided this exploration:
Research Question 1: How do students perceive of the interpersonal behaviors of
the instructors of their introductory biology courses?
For Research Question 1, the hypothesis is exploratory in nature, and no specific
hypothesis is stated.
Research Question 2: What is the relationship between students’ perceptions of
teacher interpersonal teaching behavior and student achievement in introductory biology
courses?
H
0
2: Student perceptions of teacher interpersonal teaching behavior will not be
related to student achievement.
77
H
1
2: Students’ achievement will be positively related to students' perceptions of
teacher interpersonal behaviors in introductory biology courses. In other words, the
higher students' grades are in the course, the more positively they will rate their teachers'
interpersonal behaviors.
Research Question 3: Do student perceptions of teacher interpersonal behavior
differ based upon student achievement levels in introductory biology courses?
H
0
3: Students’ perceptions of teacher interpersonal behavior will not differ based
on students’ achievement levels in introductory biology courses.
H
1
3: High achieving students (attaining grades of As and Bs) will rate their
teachers' interpersonal behavior significantly more positively than low achieving students
(students receiving grades of Cs, Ds, and Fs).
The independent variable for this study was students’ self-reported final grades
and the dependent variables were students’ perceptions of teacher behavior measured by
the QTI (see Appendix A for complete instrument). The questionnaire for this study
consisted of 48 items, each with a 5-point Likert-type scale. Options range from 0 (never)
to 4 (always). The items are separated into eight subscales including Understanding,
Leadership, Helpful/friendly, Student uncertain, Dissatisfied, Responsibility/freedom,
Admonishing, and Strict. The research questions in this study addressed the relationship
between students’ cognitive outcomes and the quality of teacher-student interactions
among students who took introductory biology courses in a suburban community college.
This section will describe the sample, present an overview of the statistical procedures,
78
and report the findings related to each research question. Section 5 will present the
interpretation of the findings.
Research Tool
The instrument used to collect quantitative data on students’ perceptions of
teacher interpersonal teaching behaviors was the QTI (Wubbels & Levy, 1993). The QTI
was designed to evaluate teacher behavior inside the classroom, their communication
with their students, and the diverse perceptions or responses to these communications.
The theoretical frameworks were based on the conceptualization of teacher-student
interpersonal behavior as partly having evolved from a systems approach to
communication (Watzlawick et al., 1967), and the Leary-based model for interpersonal
behavior. The QTI instrument evolved from the model for interpersonal behavior
developed in 1993 by Wubbels et al. (Lourdusamy & Swe-Khine, 2001). The QTI
(Wubbels & Levy, 1993) used in this study contained 48 items aligned to eight domains:
Leadership, Understanding, Helpful/friendly, Dissatisfied, Admonishing, Strict,
Uncertain, and Student/responsibility/freedom. The 48-question, Australian version,
which uses a 5-point Likert scale, was used for this study with no modification. Because
no adjustments or modification were made to the instrument, there was no need to
determine validity and reliability of the instrument because several studies have
confirmed the reliability and validity of the QTI (Brekelmans et al., 1990; Creton &
Wubbels, 1984; Wubbels et al., 1985).
A review on the validity and reliability of over 20 studies that have used the QTI
at all levels of education (primary, secondary, and tertiary) during the last 20 years
79
showed that reliability of the eight scales is satisfactory and consistent across classes (den
Brok, 2001). In each of these studies, the Cronbach alpha reliability for each scale was
greater than 0.70 at the student level and greater than 0.80 at the class level. Because the
instrument has been found to be consistently valid and reliable, the findings in this study
were consistent with other studies done with this instrument (Brekelmans et al., 1990;
Creton & Wubbels, 1984; Wubbels et al., 1985). Permission to use the instrument was
requested and granted (see Appendix B for the approval letter).
I collected data that were used to statistically determine the relationship between
students’ perceptions of teacher interpersonal teaching behaviors and cognitive outcomes.
Both descriptive and nonparametric measures were used to answer the research questions
in the study.
Characteristics of the Sample
The population for this study included first- or second-year students who had
successfully completed introductory biology courses and were currently enrolled in upper
level biology courses at a suburban community college in a Mid-Atlantic state. I collected
the data after permission to collect and use the data was granted by the IRB of Walden
University and the community college where the data were collected. The target sample
size for this quantitative study was 302 students who were nonrandomly selected to
participate in the study. To ensure that 302 properly completed survey questionnaires
were returned to me, 400 students were given a consent form and survey questionnaire to
complete. Of the 340 completed and returned questionnaires, 22 of them were rejected
80
because they were improperly completed. The final size of the data sample used for
statistical analysis was 318.
Overview of the Statistical Procedures
Data collected from 318 students were used to create one master data set. Eight
other data sets based on scores to questions related to each of the eight sub-scale
dimensions of teacher behavior were also created. The results were analyzed using SPSS.
Descriptive statistics were used to examine means, standard deviations, minima, and
maxima for the eight interpersonal behavior variables to determine how students perceive
of their biology instructors. Nonparametric Spearman’s correlations were then conducted
to examine the relationships between student achievement (continuous grades) and the
eight dimensions of interpersonal behaviors were examined. Finally, Mann-Whitney U
tests were conducted to examine differences in the eight interpersonal behavior variables
based on whether students scored high or low in the course.
Results for Research Question 1
Research Question 1: How do students perceive of the interpersonal behaviors of
the instructors of their introductory biology courses?
For Research Question 1, the hypothesis is exploratory in nature, and no specific
hypothesis is stated.
Descriptive statistics were conducted to determine how students perceive the
interpersonal behaviors of their introductory biology course instructors. Students’ grades
ranged from 0 being an F to 4 being an A (M = 2.87, SD = .77). Participant’s scores on
the leadership subscale ranged from 0 to 4 (M = 2.88, SD = .93), scores on the
81
understanding subscale ranged from .33 to 4 (M = 2.93, SD = .93), and scores on the
uncertain subscale ranged from 0 to 3.17 (M = .69, SD = .77). Participants’ scores on the
admonishing subscale ranged from 0 to 4 (M = .76, SD = .84), scores on the
helping/friendly subscale ranged from 0 to 4 (M = 2.76, SD = 1.03), and scores on the
Student Responsibility subscale ranged from 0 to 4 (M = 1.17, SD = .68). Finally,
participant’s scores on the dissatisfied subscale ranged from 0 to 4 (M = .82, SD = .93)
and scores on the strict/freedom subscale ranged from 0 to 4 (M = 1.90, SD = .85). The
means and standard deviations for the continuous independent and dependent variables
are displayed in Table 1.
Table 1
Means and Standard Deviations for Continuous Independent and Dependent Variables
N M SD Min Max
Grade 318 2.87 .77 .00 4.00
Leadership 318 2.88 .93 .00 4.00
Understanding 318 2.93 .93 .33 4.00
Uncertain 318 .69 .77 .00 3.17
Admonishing 318 .76 .84 .00 4.00
Helping/Friendly 318 2.76 1.03 .00 4.00
Student Responsibility 318 1.17 .68 .00 4.00
Dissatisfied 318 .82 .93 .00 4.00
Strict/Freedom 318 1.90 .85 .00 4.00
82
In review of the overall means and standard deviations results, it appeared that the
community college students perceive their introductory biology teachers as having strong
skills in leadership, understanding, and helpfulness domains of teacher behavior. The
understanding behaviors domain with a mean of 2.93 would suggest that community
colleges students perceive their teachers as empathetic, patient, understanding, open, and
attentive. The students reported a mean of 2.76 in the helpful/friendly behaviors domain
and a mean of 2.88 in the leadership behaviors domain. These ratings suggest that
teachers inspire confidence and trust, structure in the classroom situation, lead, organize,
assist, and show interest in the students. Also, the negative aspects of the teacher-student
interaction were rated fairly low by the students as teachers seldom exhibit admonishing
behavior (mean: 0.76), are less dissatisfied (mean: 0.82) and less uncertain (mean: 0.69).
This result is consistent with recent studies of science classroom environment using QTI.
(Gupta & Fisher, 2011, den Brok, Taconis, & Fisher, 2010)
Results for Research Question 2
Research Question 2: What is the relationship between students’ perceptions of
teacher interpersonal teaching behavior and student achievement in introductory biology
courses?
H
0
2: Student perceptions of teacher interpersonal teaching behavior will not be
related to student achievement.
Nonparametric Spearman correlations were conducted to examine the relationship
between students’ perceptions of teacher interpersonal teaching behaviors and student
achievement in introductory biology courses. The null hypothesis states that student
83
perceptions of teacher interpersonal teaching behavior will not be related to student
achievement. As shown in Table 2, the results revealed a significant positive correlation
between grades and students’ perceptions of teacher leadership, understanding, and
helpful/friendly subscales (all ρs, p < .001), suggesting that as grades increased, students
perceived their teachers as being higher in leadership, understanding, and
helpfulness/friendliness. In addition, grades were negatively correlated to student
perceptions of teacher uncertain, admonishing, dissatisfied, and strict/freedom subscales
(all ρs, p < .001), suggesting that as grades increased, students perceived their teacher as
being less uncertain, admonishing, dissatisfied, and strict. However, there was no
significant correlation between grades and student perceptions of teachers’ insistence on
student responsibility, p > .05. Overall, these results reject the null hypothesis by
supporting the alternative hypothesis that student achievement is positively related to
students’ perceptions of teacher interpersonal behavior in introductory biology courses.
84
Table 2
Spearman’s Rank Correlations Among Teacher Interpersonal Behaviors and Student Achievement
Grade Leadership
Understanding
Uncertain
Admonishing
Helping/
Friendly
Student
Responsibility
Dissatisfied
Leadership .366
**
Understanding .338
** .812
**
Uncertain -.244
** -.675
** -.585
**
Admonishing -.220
** -.479
** -.633
** .606
**
Helping/
Friendly .356
** .714
** .795
** -.500
** -.565
**
Student
Responsibility -.019
.053
.189
** .206
** -.034
.305
**
Dissatisfied -.277
** -.538
** -.654
** .596
** .729
** -
.609
** .064
Strict/Freedom
-.164
** -.207
** -.341
** .288
** .556
** -
.395
** -.197
**
.577
**
Note. **p < .01. ***p < .001.
85
The results show that the three scales of leadership, understanding and
helping/friendly is absolutely important which implies that understanding of students’
needs and providing them with care and support may aid in increasing their academic
achievement scores. On the other hand, uncertain and admonishing behavior by the
teacher may lead to a decline in academic achievement.
Results for Research Question 3
Research Question3: High achieving students (grades of As and Bs) will rate their
teachers' interpersonal behavior significantly more positively than low achieving students
(grades of Cs, Ds, and Fs).
H
0
3: Student perceptions of teacher interpersonal behavior will not differ based
on student achievement levels in introductory biology courses.
The nonparametric Mann-Whitney U tests were conducted to test if student
perceptions’ of teacher interpersonal behavior differed based on student achievement
levels in introductory biology courses. The null hypothesis states that student perceptions
of teacher interpersonal behavior will not differ based on student achievement levels in
introductory biology courses. As shown in Table 3, the results revealed a significant
difference between grade level and student perception of teacher leadership, U =
7284.500, p < .001. The mean rank for students who received a high grade were
significantly greater (MR = 179.48, Sum of Ranks = 37331.50) than were the mean ranks
for students who received a low grade (MR = 121.72, Sum of Ranks = 13389.50). Results
also revealed a significant difference between grade level and student perception of
teacher understanding, U = 7778.00, p < .001. The mean rank for students who received a
86
high grade were significantly greater (MR = 177.11, Sum of Ranks = 36838.00) than
were the mean ranks for students who received a low grade (MR = 126.21, Sum of Ranks
= 13883.00). Results also revealed a significant difference between grade level and
student perception of teacher helping/friendliness, U = 7718.00, p < .001. The mean rank
for students who received a high grade were significantly greater (MR = 177.39, Sum of
Ranks = 36898.00) than were the mean ranks for students who received a low grade (MR
= 125.66, Sum of Ranks = 13823.00).
Results also revealed a significant difference between grade level and student
perception of teacher uncertainness, U = 8730.00, p < .001. The mean rank for students
who received a low grade were significantly greater (MR = 184.14, Sum of Ranks =
20255.00) than were the mean ranks for students who received a high grade (MR =
146.47, Sum of Ranks = 30466.00). Results also revealed a significant difference
between grade level and student perception of teacher admonishing, U = 9104.50, p <
.05. The mean rank for students who received a low grade were significantly greater (MR
= 180.73, Sum of Ranks = 19880.50) than were the mean ranks for students who received
a high grade (MR = 148.27, Sum of Ranks = 30840.50). Results also revealed a
significant difference between grade level and student perception of teacher
dissatisfaction, U = 8285.50, p < .001. The mean rank for students who received a low
grade were significantly greater (MR = 188.18, Sum of Ranks = 20699.50) than were the
mean ranks for students who received a high grade (MR = 144.33, Sum of Ranks =
30021.50). Finally, results revealed a significant difference between grade level and
student perception of teacher strictness/freedom, U = 9331.00, p < .05. The mean rank for
87
students who received a low grade were significantly greater (MR = 178.67, Sum of
Ranks = 19654.00) than were the mean ranks for students who received a high grade (MR
= 149.36, Sum of Ranks = 31067.00). However, there was no significant difference
between grade level and student perception of student responsibility, p > .05. Overall,
these results reject the null hypothesis by supporting the alternative hypothesis that high-
achieving students rate their teachers’ interpersonal behaviors significantly more
positively than low-achieving students.
88
Table 3
Mann-Whitney U Tests Between Teacher Interpersonal Behaviors and Student
Achievement
N
M
SD
MR
U
p
Leadership 7284.50
< .001
Low Grade (C, D, F) 110
14.87
5.98
121.72
High Grade (A, B) 208
18.54
4.87
179.48
Understanding 7778.00
< .001
Low Grade (C, D, F) 110
15.37
6.15
126.21
High Grade (A, B) 208
18.71
4.84
177.11
Uncertain 8730.00
< .001
Low Grade (C, D, F) 110
5.56
5.32
184.14
High Grade (A, B) 208
3.36
4.04
146.47
Admonishing 9104.50
.002
Low Grade (C, D, F) 110
6.13
5.99
180.73
High Grade (A, B) 208
3.77
4.24
148.27
Helping/Friendly 7718.00
< .001
Low Grade (C, D, F) 110
14.29
6.29
125.66
High Grade (A, B) 208
17.72
5.77
177.39
Student Responsibility 10908.50
.494
Low Grade (C, D, F) 110
7.24
4.25
164.33
High Grade (A, B) 208
6.92
4.00
156.94
Dissatisfied 8285.50
< .001
Low Grade (C, D, F) 110
6.84
6.39
188.18
High Grade (A, B) 208
3.91
4.77
144.33
Strict/Freedom 9331.00
.007
Low Grade (C, D, F) 110
12.46
5.63
178.67
High Grade (A, B) 208
10.86
4.76
149.36
89
These results show students scoring high grades (As or Bs) rated their teachers as
significantly higher in leadership, understanding, and helping/friendly than students
scoring low grades (Cs, Ds, or Fs). Specifically students with high grades perceived that
their teachers were better leaders, more understanding, and more helping/friendly.
Summary
The purpose of this correlational quantitative study was to determine whether
relationships exist between students’ cognitive outcomes and the quality of teacher-
student interactions among students taking introductory biology courses in a suburban
community college. This section presented the statistical analysis procedures used in this
research and the facts obtained from those analyses. Data were methodically collected
and analyzed with descriptive statistics to examine means, and standard deviation, for the
8 interpersonal behavior variables to determine how students perceive of their biology
instructors. Nonparametric Spearman’s correlations were then conducted to examine the
relationships between student achievement (continuous grades) and the 8 dimensions
interpersonal behaviors examined. Finally Mann-Whitney U tests was conducted to
examine differences in the 8 interpersonal behavior variables based on whether students
scored high or low in the course.
The research study findings revealed significant relationships between students’
perceptions of teacher interpersonal teaching behaviors and student achievement in
introductory biology courses. The findings associated with hypothesis one revealed a
significant positive correlation between grades and students’ perceptions several
interpersonal teaching behaviors. The nonparametric Spearman’s correlations revealed a
90
significant correlation between grades and students’ perceptions of teacher Leadership,
Understanding, and Helping/Friendly subscales (all ρs, p < .001), suggesting that as
grades increased, students’ perceived their teachers as being higher in leadership,
understanding, and helpfulness/friendliness. In addition, grades were negatively
correlated to student perceptions of teacher Uncertain, Admonishing, Dissatisfied, and
Strict/Freedom subscales (all ρs, p < .001), suggesting that as grades increased, students
perceived their teacher as being less uncertain, admonishing, dissatisfied, and strict. The
findings allowed the researcher to reject the null hypothesis by supporting the alternative
hypothesis that student achievement is positively related to students’ perceptions of
teacher interpersonal behavior in introductory biology courses.
The findings associated with hypothesis two revealed significant effect of grades
on several teacher interpersonal behaviors. The nonparametric Mann-Whitney U tests
revealed a significant difference between grade level and student perception of teacher
leadership, U = 7284.500, p < .001, understanding, U = 7778.00, p < .00, and
helping/friendliness, U = 7718.00, p < .001. The results also revealed a significant
difference between grade level and student perception of teacher admonishing, U =
9104.50, p < .05, dissatisfaction, U = 8285.50, p < .001, strictness/freedom, U = 9331.00,
p < .05. However, there was no significant difference between grade level and student
perception of student responsibility, p > .05. In other words, students with high grades
perceived that their teachers were better Leaders, more Understanding, and more
Helping/Friendly. Further, students scoring high grades rated their teachers as
significantly lower in Uncertain, Admonishing, Dissatisfied, and Strict than students
91
scoring low grades. The findings allowed the researcher to reject the null hypothesis by
supporting the alternative hypothesis High achieving students (grades of As and Bs) will
rate their teachers' interpersonal behavior significantly more positively than low
achieving students (grades of Cs, Ds, and Fs).
Section 5 will present detailed interpretation of findings in the context of the
literature, discuss practical implications for social change and recommendations for
further research.
92
Section 5: Discussion, Conclusions, and Recommendations
Inadequate teacher interactions in undergraduate introductory biology classrooms
have been linked to poor student performance in introductory biology courses resulting in
fewer students pursuing advanced degree and careers in life science (National Science
Board, 2008; Wood, 2009). According to data from IDEA (2001), approximately 50% of
undergraduate students with an initial major in science switched to a nonscience major
within the first 2 years of enrollment. Studies showed that students with caring and
supporting interpersonal relationship with their teachers reported more positive academic
attitudes and satisfaction with school (den Brok, Taconis, & Telli, 2010; Klemm &
Connell, 2004; Koul & Fisher, 2004).
Many different factors influence student achievement. The first goal of this study
was to understand students' perceptions of their teachers and get a better knowledge of
the dynamics of student-teacher relationships and their effect on student achievement.
The second goal of the study was to determine whether teacher-student interaction
variables associated with community college introductory biology instruction could
predict students’ academic success in introductory biology courses. The independent
variable for this study was students’ self-reported final grades and the dependent
variables were students’ perceptions of teacher behavior measured by the QTI (see
Appendix A for complete instrument). The scope of this correlational quantitative study
was to administer and analyze a teacher interaction survey to correlate students’
perceptions of teacher interaction behaviors to achievement in introductory biology
courses. The research questions in this study addressed the relationship between students’
93
cognitive outcomes and the quality of teacher-student interactions among students who
took introductory biology courses in a suburban community college in a Mid-Atlantic
state.
Data generated with the QTI survey were analyzed using nonparametric statistical
measures. The decision to use nonparametric measures was made after cleaning and
prepping the data for analyses and examining the distributions of the variables (grades
and the eight QTI subscales); I determined that responses on most of these subscales (all
except Strict and Student responsibility/freedom) were nonnormally distributed.
Specifically, they either showed ceiling or floor effects. Therefore, parametric statistics
measures became an invalid method of examining the data. The data set was analyzed to
determine association between community college introductory biology students’
perceptions of interpersonal teaching behaviors and their achievement in introductory
biology courses.
Descriptive statistics were used to examine means, standard deviations, minima,
and maxima for the eight interpersonal behavior subscales to determine how students
perceived their biology instructors. Nonparametric Spearman’s correlations were then
conducted to examine the relationships between student achievement (continuous grades)
and the eight dimensions of interpersonal behaviors examined. Finally, Mann-Whitney U
tests were conducted to examine differences in the eight interpersonal behavior subscales
based on whether students scored high or low in the course.
94
Limitations of the Study
In addition to the design and methodology weaknesses anticipated prior to the
study, this study was further limited because the data were collected from students who
had successfully taken an introductory biology course within one year of the date of data
collection. Because of that it is possible some of the students’ recollections of their
interaction may not be as clear had they taken the course the prior semester. Data
collection process was the most challenging part of the research project. Even though the
data was collected from the type of environment most supportive of this study, a large
sub-urban community college, the size, multi campus structure required traveling long
distance to multiple campuses which extended the time it took to complete data
collection. Future studies on this topic would do well to make an effort to avoid or
overcome this limitation. Finally, by not requiring students to provide demographic
information on the survey may have failed to capture what may be a discriminating
factor. To extend the research on this subject I would enlarge the survey to explore if
there are differences in students perceptions of teacher behavior based on demographic
factors such as race and gender.
Interpretation of Findings
Research Question 1
How do students perceive of the interpersonal behaviors of the instructors of their
introductory biology courses? For Research Question 1, the hypothesis is exploratory in
nature, and no specific hypothesis is stated.
95
As demonstrated in Section 4, the result of descriptive statistics of means and
standard deviation conducted to determine how students perceived the interpersonal
behaviors of their introductory biology course instructors showed that community college
students perceived their introductory biology teachers as having strong skills in
leadership, understanding, and helpfulness/friendly domains of teacher behavior. The
result also showed that negative aspects of the teacher-student interaction were rated
fairly low by the students as teachers seldom exhibited admonishing behavior (mean:
0.76), were less dissatisfied (mean: 0.82), and less uncertain (mean: 0.69). Scores on
most scales were similar to those found in other studies (Brekelmans et al., 2002; den
Brok et al., 2004; den Brok, Fisher, Brekelmans, Wubbels, & Rickards, 2006), Wubbels
& Levy 1993). These mean scores would imply that the community college students in
this study did not regularly perceive their teachers as angry, punishing, critical, and
apologetic.
The Theoretical framework discussion for research question 1 was based on the
systems communication theory (Watzlawick et al., 1967) and Leary (1957) model of
interpersonal communication. They are two theories describing how teachers and
students interact in the classroom and formed the basis of the model of interpersonal
teaching behavior. Communication is an important part of the social interaction that
occurs in an educational setting (Brekelmans, Wubbels, & Rickards, 2006). A major
conclusion from the overall descriptive statistical analysis of means and standard
deviation is that community college introductory biology students generally perceived
that their science teachers displayed cooperative behaviors (Leadership, Helping/Friendly
96
and Understanding), rather than oppositional behaviors (Uncertain, Dissatisfied,
Admonishing).
Research Question 2
What is the relationship between students’ perceptions of teacher interpersonal
teaching behavior and student achievement in introductory biology courses?
H
0
2: Student perceptions of teacher interpersonal teaching behavior will not be
related to student achievement.
As demonstrated in Section 4, the result of nonparametric Spearman correlations
revealed a significant positive correlation between grades and students’ perceptions of
teacher Leadership, Understanding, and Helping/friendly subscales (all ρs, p < .001),
suggesting that as grades increased, students perceived their teachers as being higher in
leadership, understanding, and helpfulness/friendliness. In addition, grades were
negatively correlated to student perceptions of teacher Uncertain, Admonishing,
Dissatisfied, Strict, and Student responsibility/freedom subscales (all ρs, p < .001),
suggesting that as grades increased, students perceived their teacher as being less
uncertain, admonishing, dissatisfied, and strict.
The Theoretical framework discussion for research question 2 was based on the
Leary (1957) model of interpersonal communication. Leary said that people
communicate according to two dimensions – a dominance/submission (influence) and
cooperation/opposition (proximity). The influence dimension focuses on who is
controlling the communications while proximity focuses on how much cooperation is
present between the people who are cooperating. The findings in this study showed a
97
significant positive correlation between grades and students’ perceptions of teacher
Leadership, Understanding, and Helping/friendly subscales adjacent to each other
satisfied the assumptions of Leary’s (1963) that there was a higher correlation between
scales adjacent to each other and that the correlations became smaller for scales located
further from each other.
Many research studies in the past have indicated that a teacher’s interpersonal
behavior is strongly related to students’ achievement at various grade levels of education.
The findings in this study were consistent with two studies published in 2010 (Aldridge,
Fraser, and Soerjaningsih, 2010), and 2011(Fisher and Gupta, 2011) looking at the
relationship between students’ perceptions of teacher interpersonal teaching behavior and
student achievement in science classrooms using QTI.
In a study that examined associations between perceived interpersonal instructor
behavior and students’ cognitive outcomes at the university level in Indonesia using QTI,
Aldridge, Fraser, and Soerjaningsih (2010) found significant association between teacher
interpersonal teaching behaviors and student achievement. Using the individual student
as component of analysis, they performed simple correlation analysis to determine which
teacher behavior scales were significantly correlated to student course achievement
scores. The results showed that Leadership, Helpful/friendly and Understanding scales of
QTI were statistically significant and positively related to student course achievement
scores, while Dissatisfied, Admonishing, and Strict scales were also statistically
significant but negatively associated to student course achievement scores.
98
In a study looking at teacher student interaction in a technology supported science
classroom in India, Fisher and Gupta (2011) found a significant correlation between
several teacher interpersonal teaching behaviors and student achievement. Analyzing QTI
data from 705 students, simple and multiple correlation analysis revealed that seven of
the eight scales of the QTI had a significant relationship with the academic achievement
scores. The scales of Leadership, Helping/friendly, Understanding, and Student
responsibility/freedom were positively correlated and Uncertain, Dissatisfied, and
Admonishing were negatively correlated with achievement scores. The Strict scale
showed no association.
In conclusion, results from this study together with support from other studies
demonstrated that understanding of the needs of students, and giving them some freedom,
opportunities and responsibility, and providing them with care, may assist in increasing
their academic achievement scores. On the other hand, admonishing and uncertain
behavior by the teacher may lead to a decrease in their academic achievement.
Research Question 3
Do student perceptions of teacher interpersonal behavior differ based upon
students’ achievement levels in introductory biology courses?
H
0
3: Student perceptions of teacher interpersonal behavior will not differ based
on student achievement levels in introductory biology courses.
As established in section 4, the results of nonparametric Mann-Whitney U tests
conducted to test if student perceptions’ of teacher interpersonal behavior differed based
on student achievement levels in introductory biology courses revealed significant effect
99
of grades on several teacher interpersonal behaviors. Specifically, students scoring high
grades (As or Bs) rated their teachers as significantly higher in Leadership,
Understanding, and Helping/Friendly than students scoring low grades (Cs, Ds, or Fs). In
other words, students with high grades perceived that their teachers were better Leaders,
more Understanding, and more Helping/Friendly. Further, students scoring high grades
rated their teachers as significantly lower in Uncertain, Admonishing, Dissatisfied, and
Strict than students scoring low grades. Whether students had high or low grades was not
related to their perceptions of teachers’ insistence on Student Responsibility.
These findings show that leadership, understanding, and helping/friendly teacher
behaviors positively influenced the students' final grade, whereas uncertain, admonishing,
dissatisfied and strict teacher behaviors negatively influenced the students' final grade.
While prior researchers had examined the Proximity and Influence axes collectively (e.g.,
Aldridge, Fraser & Soerjaningsih, 2010; Fisher and Gupta, 2011; Wubbels &
Brekelmans, 1997; Fisher & Rickards, 1998; den Brok, Brekelmans & Wubbels, 2004),
this author investigated all of the dimensions individually to gain a better knowledge of
teacher behavior effects on student achievement.
Analyses of QTI data from 318 community college students in this study satisfy
the assumptions of the theoretical frameworks that anchor this investigation, Leary’s
(1957) theory on interpersonal communication and the systems communication theory of
Watzlawick et al. (1967). The prototype of scale inter-correlations for the QTI in general
satisfy the supposition of Leary’s model of interpersonal human behavior that there was a
higher correlation between scales adjoining to each other and that the correlation became
100
smaller for scales located further from each other (Aldridge, Fraser & Soerjaningsih,
2010)
The findings in this study further validates many past research studies that have
consistently replicated the advantages of positive teacher-student relationships and a
positive learning environment in promoting better student achievement in science
classrooms. Developing positive teacher-student relationships should be one of several
goals to help develop new teachers and maintain effective tenured teachers in community
colleges.
Implications for Positive Social Change
This research study found a strong correlation between teacher interpersonal
teaching behaviors and student achievement. Because undergraduate introductory biology
courses often serve as the best opportunity to interest students in a biomedical research or
other life science career signifies that change must occur in the way introductory biology
courses are taught in community colleges. A very significant element of the research is
the fact that a plethora of information is available on what constitutes "quality teaching"
(Aldridge, Fraser & Soerjaningsih, 2010; Fisher & Gupta, 2011; Wubbels & Levy, 1993).
According to 318 community college introductory biology students, the finest teachers
are powerful classroom leaders who are more understanding and friendlier, and they are
less critical uncertain, and dissatisfied, than the majority teachers. In general, good
teachers are both highly dominant and highly cooperative (den Brok, Brekelmans, Levy
& Wubbels, 2002).
101
This study applies to Walden University's definition of social change in that the
study addressed strategies and ideas of best practices in teaching to affect students'
achievement and perceptions of science. In the past two decades community college
science classrooms have become more socially and culturally diversified. The findings in
this study will lead to positive social change for students and faculty by providing current
research data that can be used to guide and encourage administrators to support faculty
development activities in pedagogy that will lead to increased student engagement,
success and retention in science majors not only in the Community College where the
study was conducted, but also in other sub-urban Community Colleges in the United
States.
Recommendations for Action
Recommendation1:
The findings in this study further validates the use of the QTI as a statistically
dependable and a useful tool that can be used by teachers effectively as a feedback tool
for self-reflection. The information derived from this instrument has the potential to
promote changes in teacher actions that can positively influence students on a day-to-day
basis. The findings support their use as a tool for instructive development and
improvement. To fulfill one of the IRB requirements about disseminating the study
findings I plan to present it to the faculty at the Community College where the study was
conducted. Based on the results of this study, I will recommend to the academic
leadership to integrate components of QTI findings as part of a sequence of professional
development tools for introductory biology faculty. Interaction is one of the most
102
important factors in teaching as it directly relates to order in the classroom, one of the
most common problem areas in education according to teachers (den Brok, et. al., 2010;
& Veenman, 1984). Teachers can use these findings to modify their interactions with
their students and to work toward increasing student achievement in introductory biology
courses possibly leading increased retention.
Recommendation 2:
This study will also provide important useful information to the Community
College in which data was gathered that can be used to advance new strategies for
improving classroom practices, management and administration policies for introductory
biology and other science courses. My recommendation is that the results of the study be
used as a road map for other suburban Community Colleges in the Mid-Atlantic States
regarding efforts to improve student outcomes in introductory biology courses. Teachers
are crucial to student perceptions of learning, inhibiting or facilitating students’ learning
(Pekel et al., 2006). The outcomes of the study can help to build more positive teacher–
student relationships by improving the level of interactions.
Recommendations for Further Studies
The QTI has been proven over and over again to be a useful self-reporting
questionnaire for assessing teacher behavior inside the classroom, their interaction with
their students and the varied perceptions or responses to these interactions. The results of
this study highlight the need for more extensive research in this domain.
103
Recommendation 1
A future path for this study would be to continue the perceptions studies of high
and low achieving students in introductory biology courses in rural and urban community
colleges. Use of tests scores from a standardized common final exam can be used to
measure academic success rather than students' self-reported final grade. Because final
grade determination can vary from one instructor to another, I recommend using a
common assessment will provide a more reliable means of assessing the impact of
teacher behavior on achievement. Better insight into other introductory science courses
such as chemistry, physics and mathematics would also be useful as the present data is
limited to the subject area of biology.
Recommendation 2
Another extension of the QTI would be to look into differences in
students’ perceptions based on race and gender, where there is little available data in the
United States on the relationship between teacher behavior dimensions as defined by the
QTI model and student outcomes among students of different gender and ethnic
backgrounds.
The United States is currently experiencing racial and ethnic gaps in education
outcomes. Nowhere is this more pronounced than in suburban Community colleges with
large minority student populations where more than one half of the students are enrolled
in development math courses. The quality of teacher-student interactions is another area
that has the potential to improve the mathematics achievement of minority students
(Holloway, 2004). Many research studies have found that teacher behaviors make a
104
difference in minority student achievement in mathematics and that minority students
benefit from teachers who expect students of all racial, ethnic, and cultural backgrounds
to achieve (Holloway, 2004; Lubienski, 2002; & Robelen, 2012). Closing achievement
gaps and improving science learning outcomes for all students are educational priorities, I
recommend expanding the use of QTI to examine if there are differences in students’
perceptions of teacher behavior in science classrooms based on race and gender.
Conclusion
The focus of this correlational quantitative study was to determine whether
relationships exist between students’ cognitive outcomes and the quality of teacher-
student interactions among students taking introductory biology courses in a suburban
community college. An additional focus of the study was to determine whether teacher-
student interaction variables associated with community college introductory biology
instruction can be used to predict students’ academic success in introductory biology
courses.
A comparison of community college students’ introductory biology final grades
and the main teacher-student relationship traits, as indicted by the QTI can be used to
predict student achievement. The findings revealed that teacher leadership,
understanding, and helping/friendly behaviors had a significant impact on the prediction
for student success. Teacher behaviors have both direct and indirect influence on students
and as a result they contribute to the learning environment of students. Many studies on
science classroom environment show that teaching behaviors, teaching styles and student
perceptions of the learning environment are related to student learning (den Brok, Fisher,
105
& Koul, 2007; She, & Fisher, 2002; Wubbels, & Brekelmans, 2005). According to Fraser
and Walberg, 2005, positive teacher-student relationships and a positive classroom
environment promote improved student outcomes and should be a worthwhile process
goal of education.
Community college students taking introductory biology courses spend a vast
amount of time in the classroom and laboratory every semester. As a result the quality of
life in these classrooms is of immense importance and students’ reactions to and
perceptions of their school experiences are important. Research studies in the United
States and other countries suggest that classroom environments have significant
influences on student outcomes (Adeyemo, 2010; Allen & Fraser, 2002; den Brok,
Ruurd, & Fisher, 2010; Dorman, 2003; Umo, 2010). The findings in this study of
instructor-student interaction in community college introductory biology classrooms
provides information needed to clarify the nature, level and patterns of instructor-student
interactions needed at the undergraduate level to increase student achievement.
106
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