Module 8
The central computer in a network is called what?
Correct Answer: Server
Any device connected to a network is called what?
Correct Answer: Node
A computer connected to a server is called what?
Correct Answer: Client
A printer or scanner connected to a network is called what?
Correct Answer: Peripheral Device
What device allows a computer to connect to a network?
Correct Answer: NIC Card
What are “rules” called when referring to a network?
Correct Answer: Protocols
What are the most common types of cables in a network?
Correct Answer: Twisted Pair
What is the central location of a network?
Correct Answer: Hub
What is the best protocol for transferring a large database file through a network?
Correct Answer: TCP/IP
What is the best protocol for transferring video through a network?
Correct Answer: UDP
TCP/IP and UDP break large files into what?
Correct Answer: Packets
Software that controls an entire network is called what?
Correct Answer: NOS
Who is the person responsible for a network’s smooth operation?
Correct Answer: Network Administrator
What does logging in do for a network user?
Correct Answer: Authenticates them
What is the mapping of a physical network called?
Correct Answer: Topology
What topology is also called a linear bus?
Correct Answer: Bus
What is the most common topology?
Correct Answer: Star
What topology is in a circle?
Correct Answer: Ring
What is the least used topology?
Correct Answer: Ring
Which network is the smallest?
Correct Answer: LAN
What does the acronym LAN mean?
Correct Answer: Local Area Network
What does the acronym MAN mean?
Correct Answer: Metropolitan Area Network
What does the acronym CAN mean?
Correct Answer: Campus Area Network
What does the acronym WAN mean?
Correct Answer: Wide Area Network
What does the acronym P2P mean?
Correct Answer: Peer-to-peer Network
Module 7
What is it called when heat cannot escape into space?
Correct Answer: Greenhouse Effect
What is the problem with NCAR’s climate models?
Correct Answer: Extremely Unreliable
Another term for acceptance of an acknowledged problem is what?
Correct Answer: Diffusion
The practice of using computing resources efficiently and reducing waste is called what?
Correct Answer: Green Computing
Who is in charge of all computer assets for an organization?
Correct Answer: CIO
Who manages EPEAT?
Correct Answer: GEC
Who funded EPEAT?
Correct Answer: EPA
How many total criteria in EPEAT?
Correct Answer: 51
How many of EPEAT’s criteria are required for certification consideration?
Correct Answer: 23
How many of EPEAT’s criteria are optional?
Correct Answer: 28
What does the Materials Selection criteria do?
Correct Answer: Informs consumers of percentage of renewable / bio-based plastic content
Which EPEAT criteria ask manufacturers to take their products back when they are no
longer useful?
Correct Answer: End of life management
Which EPEAT criteria require adoption of Energy Star specification?
Correct Answer: Energy Conservation
Which EPEAT criteria require manufacturers to adopt sound corporate environmental
policies?
Correct Answer: Corporate Performance
Which EPEAT criteria ask manufacturers to make their products last longer?
Correct Answer: Product Longevity / Life Cycle Extension
Where are EPEAT criteria listed online?
Correct Answer: EPEAT.net
Which EPEAT criteria ask manufacturers to design products that can be upgraded with
common tools?
Correct Answer: Product Longevity / Life Cycle Extension
What is EPEAT’s highest designation?
Correct Answer: Gold Star
When was the Energy Star founded?
Correct Answer: 1992
Environmentally friendly computer systems are called what?
Correct Answer: Green PCs
Which PC mode uses the least amount of power?
Correct Answer: Standby Mode
What policy promotes efficient energy use in PSUs?
Correct Answer: 80 Plus
What document(s) is based on the idea that businesses can become environmentally
friendly?
Correct Answer: Green Business Plan
What is the work arrangement that allows an employee to work from home?
Correct Answer: Telecommuting
What measures a human’s impact on the environment?
Correct Answer: Carbon Footprint
Module 6
Starting a computer loads system software to provide what?
Correct Answer: Operating System
Loading a platform into a computer’s memory is called what?
Correct Answer: Booting
Powering up a computer for the first time is called what?
Correct Answer: Cold Boot
Restarting a computer is called what?
Correct Answer: Warm Boot
After a computer gets power, it searches for what?
Correct Answer: BIOS
What does the acronym BIOS mean?
Correct Answer: Basic Input / Output System
This contains settings like screen savers, appearance, and personalization.
Correct Answer: Registry
What represents a user’s specific preferences?
Correct Answer: Profile
A business computer authenticates a user based on what?
Correct Answer: Login
This is actually a technique of breaking up files.
Correct Answer: Virtual Memory
Files exchanged in and out of RAM are called what?
Correct Answer: Swap Files
Smaller files that represent larger files are called what?
Correct Answer: Pages
What does the acronym GUI mean?
Correct Answer: Graphical User Interface
What is the background display on a monitor called?
Correct Answer: Desktop
What is a small pictogram that launches an application?
Correct Answer: Icon
A GUI unto its own is called what?
Correct Answer: Window
What button expands a window?
Correct Answer: Maximize
What is the window a user is currently using?
Correct Answer: Active Window
Microsoft replaced menus with what?
Correct Answer: Ribbons
What contains groups of computer files?
Correct Answer: Folders
What shows the last time a computer file was saved or created?
Correct Answer: Modification Date
Disks have concentric bands called what?
Correct Answer: Tracks
Tracks are separated into wedges called what?
Correct Answer: Sectors
What program organizes a disk?
Correct Answer: Defragmentation
What compensates for operating system inadequacies?
Correct Answer: System Updates
Which business behavior would focus on SOX?
Correct Answer: Accounting
Which business behavior would focus on GAAP?
Correct Answer: Accounting
Two or more people pursuing a common business goal is called what?
Correct Answer: Collaboration
Which business behavior would focus on people?
Correct Answer: HR
Who coined the Four P’s of Marketing?
Correct Answer: E. Jerome McCarthy
What are actual goods and services referred to in business?
Correct Answer: Products
How a product or service is delivered to a customer is called what?
Correct Answer: Placement
Advertising a product is called what?
Correct Answer: Promotion
What kind of approach does R&D take towards business?
Correct Answer: Creative and Systematic
What is a collaborative thought process?
Correct Answer: Brainstorming
R&D ideas need to be what?
Correct Answer: Feasible
Who makes goods and services?
Correct Answer: Production
Intangible products are called what?
Correct Answer: Services
Tangible products are called what?
Correct Answer: Goods
All five business departments must do what?
Correct Answer: Collaborate
The oldest IT collaboration tool is what?
Correct Answer: Discussion Board
The first post on a discussion board is called what?
Correct Answer: Thread
Real-time online communication is called what?
Correct Answer: Instant Messaging
An example of Video Conferencing is called what?
Correct Answer: Webinar
Name an example of project management software.
Correct Answer: Microsoft Project
Project management software produces road maps called what?
Correct Answer: Gantt Charts
What collect an organization’s collective knowledge?
Correct Answer: KM Systems
Distributing ideas is called what?
Correct Answer: Knowledge Transfer
What is an example of online application software?
Correct Answer: Google Docs & Spreadsheets
What does the acronym UML stand for?
Correct Answer: Unified Modeling Language
Chapter 12
Most reports are what?
Correct Answer: Periodic
What does the acronym TPS mean?
Correct Answer: Transaction Processing Report
TPS systems are based in what application software?
Correct Answer: Database
What provides the groundwork for all other reports?
Correct Answer: TPS
What kind of decision is long-term?
Correct Answer: Strategic
What kind of decision requires specific actions?
Correct Answer: Tactical
Reports produced whenever needed are called what?
Correct Answer: Demand
Demand reports are sometimes called what?
Correct Answer: Ad hoc
The purpose for business reports is to do what?
Correct Answer: Make Decisions
Which report has the highest level of detail?
Correct Answer: TPS Report
TPS Reports support what type of decisions?
Correct Answer: Tactical
Completely summarized reports support what types of decisions?
Correct Answer: Strategic
Distilling a detailed report results in what?
Correct Answer: Summarization
What reports are visual in nature?
Correct Answer: Graphical Reports
Reporting tendencies in business is called what?
Correct Answer: Trend Reporting
Subtracting Previous from Actual yields what?
Correct Answer: Variance
Subtracting Forecast from Actual yields what?
Correct Answer: Variance
What level uses the most summarized reports?
Correct Answer: Executive
What level uses the most detailed reports?
Correct Answer: Laborers
Reports with the most detail are for what types of decisions?
Correct Answer: Tactical
Reports with the most summarization are for what types of decisions?
Correct Answer: Strategic
Which level report(s) use internal and external data?
Correct Answer: Executive and Managers
Which level report(s) use internal data?
Correct Answer: Supervisors and Laborers
Reports with only internal data are used for what type of decisions?
Correct Answer: Tactical
Supervisory reports are considered what?
Correct Answer: Highly Detailed
Chapter 14
What is a common axiom for Information Technology professionals?
Correct Answer: Know the business
Applying IT to an existing process like printing and distributing is called what?
Correct Answer: Value Added
Name two types of IT professionals
Correct Answer: Service & IT Consultants
Which IT job is considered “board-level?”
Correct Answer: CIO
What job used to be called “IT Director?”
Correct Answer: CIO
Which IT job is the highest paid?
Correct Answer: CIO
Who is in charge of software application development teams?
Correct Answer: Head Application Developer
What does the acronym SDLC stand for?
Correct Answer: System Development Lifecycle
What is often called a blueprint for developing applications?
Correct Answer: UML
What computer programming and software connects the components an applications
architect designs?
Correct Answer: Middleware
Who categorizes data requirements?
Correct Answer: DBAs
Which IT professional works with Sarbanes-Oxley?
Correct Answer: IT Auditor
Which IT professional works with LANs and WANs?
Correct Answer: Network Administrator
Who makes sense of an organization’s data to make business decisions?
Correct Answer: BI Analyst
What does the acronym ERP stand for?
Correct Answer: Enterprise Resource Planning
Which is an ERP advantage?
Correct Answer: Increased Production
What is an ERP disadvantage?
Correct Answer: Cost
What is a standardized visual modeling language for developing computer software?
Correct Answer: UML
What is the first step in UML?
Correct Answer: Use Case Scenario
What step in UML illustrates how computer processes relate with each other?
Correct Answer: Sequence Diagrams
Which System Development Methodology takes the most time?
Correct Answer: SDLC
Which System Development Methodology creates vaporware?
Correct Answer: Prototyping
Which step in SDLC includes a feasibility study?
Correct Answer: Initiation
If the Concept Development phase in SDLC fails, what is the next step?
Correct Answer: Initiation
Which System Development Methodology is considered “develop as you go?”
Correct Answer: RAD
Chapter 15
A row in a table is called what?
Correct Answer: Record
A column in a table is called what?
Correct Answer: Field
Where does a database hold data?
Correct Answer: Tables
What overlays a table for a more specific view?
Correct Answer: Form
What do database designers use to construct databases?
Correct Answer: Entity Relationship Diagrams
What is used to find specific populations within a database?
Correct Answer: Queries
A map of a database that shows tables and relationships is called what?
Correct Answer: Schema
A name of a field is also called what?
Correct Answer: Attribute
“One-to-many" is an example of what?
Correct Answer: Relationship
Insuring a field is populated with usable data is called what?
Correct Answer: Data Validation
The structure of a well thought-out DBMS helps avoid what?
Correct Answer: Data Redundancy
The most widely used query language for a DBMS is called what?
Correct Answer: SQL
What does the acronym SQL mean?
Correct Answer: Structured Query Language
In the SQL Statement “SELECT Title,” Title refers to what?
Correct Answer: Field
In the SQL Statement “FROM Book,” Book refers to what?
Correct Answer: Table
In the SQL Statement “WHERE Price,” Price refers to what?
Correct Answer: Field
In the SQL Statement “ORDER BY Title,” Title refers to what?
Correct Answer: Field
Which is not an SQL function?
Correct Answer: RELAY
What is the most widely used database in the world?
Correct Answer: Oracle
What software did Zach use originally?
Correct Answer: Microsoft Word
What does the acronym REO mean?
Correct Answer: Real Estate Owned
What database did Zach choose?
Correct Answer: Microsoft Access
Why did Zach’s database not show all REOs?
Correct Answer: Filter
What software did Abby’s first suggest after Microsoft Word?
Correct Answer: Microsoft Excel
What was Zach’s database “filter?”
Correct Answer: Complete or Incomplete
Chapter 12
5 Core business functional behavior
+ According Department
+ Mathematic of business (GAAP: generally accepted accounting principles)
+ What yeat did sar bay inactive 2002
+ Human Resources Department
+ Anything human being does with organization
+ Marketing
+ Pricing, promotion, product
+ 5 point marketing came up byMcCathey
+ R&D Department
+ Feasureble
+ Production Department
+ Tangertable: Goods
+ Intangertabl: Service
+ Information System collaboration
+ Discussion board (cheapest)
+ First post: threat
+ Instant messaging (
+ Project management software: most popular Microsoft project (gannt
chart= road map)
+ Knowledge Management system (KM):
Chapter 13:
+ Most report are periodic
+ The rest are demanded (AD HOC)
The most
detailed report
TPS
(Transaction
Processing
System)
Summarize
report
Use by
executive
(Make
strategicdecision
)
Database
software
Strategic
decision (Long
term
Use information
inside
organization and
outside
organization
Who use detail
TPF report
Labor, Lower
employees
Only use
information from
within system
Tacticle decision
Chapter 14:
What ype ò information technology career are there (service and It
Who ist eh highest paid IT (CIO) Chief information officer( New name iss COO ) Chief operation
officer
SDLC (System development lyfe cycle) and UML =blue print (Ulnified modeling language) are
ways to make an apps
There are 4 parts of UML in the book: Sequence diagram
UX : User experience(Formerlu middleware)
Databas administrator caregorize data requirements and create the database entities and
models and ensure
Chapter 15
DBMA: Database management system
What is database software? Well-thought-out collections of computer files call tables
THe most important of which? are tables
Tables unlike spreadsheets have records (rows) and fields (columns)
The most important thing you can do to a database is queried\
Databases always distributed on a network
How database was initially constructed? ERM or ERD ( Entity relationship diagrams)
In the reputation/result of ERM: schema
Data validation ensure data integrity
SQL (Structured Query Language)
+ Select Title (field) Title is a field
+ From Book (table) book is a table
+ Where Pice >200 (field) price is a field
+ Order by Title (field) title is a field
REO: Real estate Old
1st software: Microsoft word
2 Microsoft Excel
3 Microsoft access
What went wrong with the database? Filter
The name of the filter? Complete or Incomplete
