1D1-09 - Create a 3 slide PowerPoint based upon the Program Evaluation and Performance Measurement see details

PROGRAM EVALUATION GUIDE

The form that evaluation questions should take is shaped by the functions they must perform. Their principal role is to focus the evaluation on the areas of program performance at issue for key decision makers and stakeholders. They should also be able to facilitate the design of a data collection procedure that will provide meaningful information about that area of performance. In particular, a good evaluation question must identify a distinct dimension of relevant program performance and do so in such a way that the quality of the performance can be credibly assessed. Such assessment, in turn, requires an accurate description of the nature of the performance and some standard by which it can be evaluated. (page 71)

5. ASSESSMENT OF PROGRAM COST AND EFFICIENCY

• Are resources used efficiently?

• Is the cost reasonable in relation to the magnitude of the benefits?

• Would alternative approaches yield equivalent benefits at less cost?

4. ASSESSMENT OF PROGRAM OUTCOMES/IMPACT

• Are the outcome goals and objectives being achieved?

• Do the services have beneficial effects on the recipients?

• Do the services have adverse side effects on the recipients?

• Are some recipients affected more by the services than others?

• Is the problem or situation the services are intended to address made better?

3. ASSESSMENT OF PROGRAM PROCESS AND IMPLEMENTATION

• Are administrative and service objectives being met?

• Are the intended services being delivered to the intended persons?

• Are there needy but unserved persons the program is not reaching?

• Once in service, do sufficient numbers of clients complete service?

• Are the clients satisfied with the services?

• Are administrative, organizational, and personnel functions handled well?

2. ASSESSMENT OF PROGRAM DESIGN AND THEORY

• What clientele should be served?

• What services should be provided?

• What are the best delivery systems for the services?

• How can the program identify, recruit, and sustain the intended clientele?

• How should the program be organized?

• What resources are necessary and appropriate for the program?

1. ASSESSMENT OF NEED FOR THE PROGRAM

• What are the nature and magnitude of the problem to be addressed?

• What are the characteristics of the population in need?

• What are the needs of the population?

• What services are needed?

• How much service is needed, over what time period?

• What service delivery arrangements are needed to provide those services to the population?

REFERENCES

CREDITS Subject Matter Expert: Interactive Designer:

Instructional Designer:

Project Manager:

Rossi, P. H., Lipsey, M. W., & Freeman, H. E. (2004). Evaluation: A systematic approach (7th ed.). Thousand Oaks, CA: Sage.

Robert Wright

Christina Adams

Megan Eskola

Paul Schwoboda

L i c e n s e d u n d e r a C r e a t i v e C o m m o n s A t t r i b u t i o n 3 . 0 L i c e n s e .