ON TIME BUSINESS MANAGEMENT A+ WORK, ON TIME, NO PLAGARIZING; ON TIME
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RGSA – Revista de Gestão Social e Ambiental
ISSN: 1981-982X Submission date: 3/21/2025 Acceptance date: 5/23/2025 DOI: https://doi.org/10.24857/rgsa.v19n6-099 Organization: Interinstitutional Scientific Committee Chief Editor: Ana Carolina Messias de Souza Ferreira da Costa
Assessment: Double Blind Review pelo SEER/OJS
SOCIO-ENVIRONMENTAL MANAGEMENT TOOL IN THE WESTERN AMAZON:
FOCUS ON THE MULTIFACETED TOOL
Elias Justo Salvador1
Flávio de São Pedro Filho2
Iluska Lobo Braga3 Marlene Valerio dos Santos Arenas4
ABSTRACT
Objective: This study investigated the monitored management of the Annual Procurement Plan (APP) in a Public
Prosecutor's Office unit located in the Western Amazon, aiming to enhance organizational capacity in promoting
more sustainable and socio-environmentally responsible acquisitions.
Theoretical Framework: The theoretical framework was grounded in New Public Governance (NPG) Theory
and Institutional Theory, exploring project portfolio management, budget annuality, and performance indicators
for responsible procurement.
Method: Methodologically, the research adopted a mixed-methods (qualitative-quantitative) approach with
applied and exploratory Action Research, collecting data via document analysis, content analysis, and data
collection instruments applied in diagnostic and monitoring cycles.
Results and Discussion: Results indicated significant managerial challenges in APP execution, such as
information fragmentation and rigidity of fixed contractual costs, which compromised efficient resource allocation
and acquisition sustainability, highlighting the need to improve controls. The Multifaceted Tool for APP
Management (FMGPCA), developed and implemented in the unit, demonstrated strategic operability, integrating
project management tools and indicators for monitoring and decision-making oriented by socio-environmental
criteria. Formally proposed, the tool promotes transparency, efficiency, and sustainable acquisitions.
Research Implications: Implications are multifaceted, modernizing budgetary management and offering a
replicable model for sustainable resource management.
Originality/Value: The study applies the FMGPCA in an Amazonian context, contributing to the literature by
demonstrating the value of theoretical-methodological integration for socio-environmentally responsible
governance.
Keywords: Annual Procurement Plan, Socio-environmental Management, Amazon, Multifaceted Tool, Public
Governance, Public Procurement.
1 Universidade Federal de Rondônia, UNIR, Porto Velho, Rondônia, Brasil. E-mail: [email protected]
Orcid: https://orcid.org/0009-0003-0910-2732 2 Universidade Federal de Rondônia, UNIR, Porto Velho, Rondônia, Brasil. Email: [email protected]
Orcid: https://orcid.org/0000-0002-0481-4189 3 Universidade Federal de Rondônia, UNIR, Porto Velho, Rondônia, Brasil. E-mail: [email protected]
Orcid: https://orcid.org/0000-0002-3640-5021 4 Universidade Federal de Rondônia, UNIR, Porto Velho, Rondônia, Brasil. E-mail: [email protected]
Orcid: https://orcid.org/0000-0003-2952-6148
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INSTRUMENTO DE GESTÃO SÓCIOAMBIENTAL NA AMAZÔNIA OCIDENTAL COM FOCO NA
FERRAMENTA MULTIFACETADA
RESUMO
Objetivo: Este estudo investigou a gestão monitorada do Plano Anual de Contratações (PCA) em uma unidade do
Parquet na Amazônia Ocidental, visando aprimorar a capacidade organizacional na promoção de aquisições mais
sustentáveis e socioambientalmente responsáveis.
Referencial Teórico: O arcabouço teórico pautou-se na Nova Governança Pública (NPG) e na Teoria
Institucionalista, explorando gestão de portfólio, anualidade orçamentária e indicadores de desempenho para
aquisições responsáveis.
Método: A metodologia, quali-quantitativa, adotou Pesquisa-Ação aplicada e exploratória, com coleta de dados
via análise documental, análise de conteúdo e instrumento de coleta aplicados em ciclos de diagnóstico e
monitoramento.
Resultados e Discussão: Resultados indicaram desafios gerenciais na execução do PCA, como fragmentação de
informações e rigidez de custos fixos contratuais, que comprometiam a alocação eficiente de recursos e a
sustentabilidade das aquisições, evidenciando a necessidade de aprimorar os controles. A Ferramenta
Multifacetada para Gestão do PCA (FMGPCA), desenvolvida e implementada na unidade, demonstrou
operacionalidade estratégica, integrando gestão de projetos e indicadores para monitoramento e decisão orientados
por critérios socioambientais. Proposta formalmente, a ferramenta promove transparência, eficiência e aquisições
sustentáveis.
Implicações da Pesquisa: As implicações são multifacetadas, modernizando a gestão orçamentária e oferecendo
modelo replicável para gerenciamento sustentável de recursos.
Originalidade/Valor: O estudo aplica a FMGPCA em contexto amazônico, contribuindo à literatura ao
demonstrar o valor da integração teórico-metodológica para governança socioambientalmente responsável.
Palavras-chave: Plano Anual de Contratações, Gestão Socioambiental, Amazônia, Ferramenta Multifacetada,
Governança Pública, Contratações Públicas.
HERRAMIENTA DE GESTIÓN SOCIOAMBIENTAL EN LA AMAZONÍA OCCIDENTAL:
ENFOQUE EN LA HERRAMIENTA MULTIFACÉTICA
RESUMEN
Objetivo: El objetivo de este estudio fue investigar la gestión monitoreada del Plan Anual de Contrataciones
(PAC) en una unidad del Ministerio Público Federal ubicada en la Amazonía Occidental, buscando profundizar la
comprensión sobre la capacidad de transformación que una herramienta de gestión puede conferir a la organización
para promover adquisiciones más sostenibles y socioambientalmente responsables.
Marco Teórico: El marco teórico se basó en la Teoría de la Nueva Gobernanza Pública (NGP) y la Teoría
Institucionalista, explorando la gestión de cartera de proyectos, la anualidad presupuestaria y los indicadores de
desempeño para adquisiciones responsables.
Método: La metodología, cualitativa-cuantitativa, adoptó la Investigación-Acción aplicada y exploratoria, con
recolección de datos mediante análisis documental, análisis de contenido e instrumentos de recolección aplicados
en ciclos de diagnóstico y monitoreo.
Resultados y Discusión: Los resultados revelaron desafíos gerenciales significativos en la ejecución del PAC,
como la fragmentación de información y la rigidez de los costos contractuales fijos, que comprometían la
asignación eficiente de recursos y la integración de criterios de sostenibilidad, evidenciando la necesidad de
mejorar los controles. El Análisis de la Herramienta Multifacética para la Gestión del PAC (FMGPCA),
desarrollada e implementada en la unidad, demostró su operatividad estratégica al integrar herramientas de gestión
de proyectos e indicadores de desempeño para el monitoreo y la toma de decisiones orientada también por criterios
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socioambientales. Propuesta formalmente, la herramienta promueve la transparencia, la eficiencia y las
adquisiciones sostenibles.
Implicaciones de la Investigación: Las implicaciones son multifacéticas, modernizando la gestión presupuestaria
y ofreciendo un modelo replicable para la gestión sostenible de recursos.
Originalidad/Valor: El estudio aplica la FMGPCA en un contexto amazónico, contribuyendo a la literatura al
demostrar el valor de la integración teórico-metodológica para una gobernanza socioambientalmente responsable..
Palabras clave: Plan Anual de Contrataciones, Gestión Socioambiental, Amazonía, Herramienta Multifacética,
Gobernanza Pública, Contrataciones Públicas.
RGSA adota a Licença de Atribuição CC BY do Creative Commons (https://creativecommons.org/licenses/by/4.0/).
1 INTRODUCTION
The socio-environmental management in the Western Amazon, a region of unparalleled
complexity, dispenses with the optimised performance of organisms such as the Federal
Parquet, especially with regard to public procurement. The economic scarcity, which generates
limitations with social and environmental reflexes, demands that the public sector acts with
maximum efficiency in these acquisitions. The Annual Hiring Plan (PCA), an instrument
legally established in Brazil, Figure 1, seeks to improve the planning and predictability of
acquisitions. However, its effectiveness in ensuring hiring aligned with sustainability objectives
and socio-environmental responsibility has been compromised by the absence of continuous
monitoring tools. The researcher's experience and the literature, as read in Osborne (2010) and
Matias-Pereira (2023), showed recurrent challenges in the management of this plan, with the
ineffectiveness of control mechanisms negatively impacting resource allocation and
governance. To qualify the monitored management of these acquisitions, a Multifaceted Tool
for PCA Management (FMGPCA) was developed and implemented in a Parquet unit in the
Western Amazon. This study was guided by the central question of how the implementation of
the FMGPCA contributed to the alignment with the New Public Governance (NPG) and the
management of the complexity of hiring, impacting budget execution and the socio-
environmental dimension. The research is justified by the pressing need to validate instruments
that improve the control of the plan, mitigating chronic problems such as budget
underutilisation and accumulation of leftovers, which inhibit the allocation of resources for
socio-environmental initiatives. Theoretically, the study contributes to NPG by investigating an
innovative tool that integrates technology and indicators for dynamic and responsive
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monitoring of sustainable hiring. Practically, it offers a replicable model to modernise
management and strengthen the state's capacity to manage resources in a socially and
environmentally responsible way. The specific objectives were: to identify managerial
challenges; analyse the operability of contractual controls via FMGPCA; and formally propose
this multifaceted tool. This article details the investigation, its foundations and results.
Figure 1
Normative framework used in the research
Normative Number Standard Name
Supplementary Law n. 101/2000 Fiscal Responsibility Act
Constitutional Amendment 95/2016 Constitutional Amendment to the Spending Ceiling
Supplementary Law n. 200/2023 New Fiscal Framework
Law 14.133/2021 Law of Bidding and Administrative Contracts
Decree 10.947/2022 Annual Hiring Plan Regulation (PCA)
Ordinance PGR/MPU n. 38/2023 Defines the MPU Governance Instruments
Ordinance PRG/MPF n. 843/2024 Establishes the new strategic objectives of the MPF
Source: Own elaboration.
2 THEORETICAL FRAMEWORK
This chapter establishes the theoretical foundations that support the present
investigation, providing a critical and organised analysis of the literature pertinent to
contemporary public management, hiring planning and the imperativity of sustainability. The
key concepts and theories that support the understanding of the studied phenomenon are
defined, identifying consensus and gaps relevant to the focus of the work.
2.1 NEW PUBLIC GOVERNANCE THEORY (NPG) AND INSTITUTIONALIST THEORY
The trajectory of public administration is characterised by a continuous evolution of
paradigms. Initially, the Traditional Public Administration (PA) was consolidated in the
hierarchy and legality, based on Weberian principles, prioritising centralisation and
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predictability for an efficient State. However, the rigidity inherent in the traditional model
proved to be an obstacle to innovation in the face of the increasing complexity of social
demands, as highlighted by Osborne (2010).
Faced with these limitations, the New Public Management (NPM) emerged, influenced
by private sector practices and focused on efficiency and results. The NPM has promoted
decentralisation, the introduction of market mechanisms and performance indicators. Despite
advances in productivity, this approach has been criticised for fragmenting services and for its
excessive emphasis on competitiveness, neglecting interinstitutional collaboration and citizen
participation, as pondered by Matías-Pereira (2023).
The transition to more collaborative paradigms found an important theoretical substrate
in Institutionalist Theory. This field offers a crucial analytical lens for understanding how
institutions, understood as the formal and informal arrangements that govern human
interactions, shape actors’ behaviour and governance dynamics, influencing efficiency and
responsiveness to change. Scholars such as Gala (2020), when examining the institutional
dynamics, emphasise the relevance of procedural rationality, feedback mechanisms and the
central role of the State in the search for a balance between rights, efficiency and equity, aiming
at reducing transaction costs. The social and economic complexity fosters the emergence of
new institutions to provide stability and predictability.
The precepts of the Institutionalist Theory, by highlighting the importance of
governance structures and the evolution of institutions in response to pressures, paved the way
for the New Public Governance (NPG). This paradigm emerges to overcome the limitations of
AP and NPM, proposing a more dynamic and pluralistic public management model. NPG is
characterised by the centrality of transparency, accountability and active participation of the
various stakeholders in the formulation and implementation of public policies, as advocated by
Osborne (2006) and Raschendorfer et al. (2023). Unlike previous models, NPG is not restricted
to internal efficiency, but proposes a model based on collaborative governance, where
government, civil society and the private sector act synergistically in the coproduction of public
policies and services, according to Osborne (2010). The maintenance of the acronym NPG
(New Public Governance) in this work mitigates terminological ambiguities in the Brazilian
context, highlighting its relational and collaborative perspective that overcomes the marketing
emphasis of NPM, recognising the complexity of interorganisational networks, as discussed by
Osborne, Radnor and Nasi (2013) and Matías-Pereira (2023).
To better visualise the distinctions between these approaches, Figure 2 summarises the
core elements of GNP in contrast to the paradigms of AP and NPM, highlighting the
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institutionalist influence on GNP.
Figure 2
Comparison between NPG Elements and Previous Paradigms
Key Element Public Administration
(PA)
New Public
Management (NPM)
New Public Governance (NPG) /
Institutionalist
Value base Public service ethics,
legality and impartiality
Efficiency,
effectiveness and result
orientation
Transparency, accountability,
citizen participation and stakeholder
collaboration
Nature of the
service system
Hierarchical and
bureaucratic structure
(closed)
Decentralised structure
with focus on results
and efficiency (open)
Network structure, promoting
integration between government,
civil society and the private sector
(open and closed)
Resource
allocation
mechanism
Formal and centralised
administrative
procedures (hierarchy)
The market and classic
or neoclassical
contracts
Collaborative governance, public-
private partnerships and social
participation in resource allocation
Emphasis Policy creation and
implementation
Organisational resource
management and
performance
Creating public value through active
citizen participation and
collaboration between different
social actors
Focus Internal administration
and process control
Results-orientated
management and
customer satisfaction
Inter-organisational relationships,
policy networks and community
engagement
Nature of state
(UNIT)
Direct public service
provider
(UNBUNDLED)
Regulator and service
contractor
(PLURAL AND PLURALISTIC)
Facilitator and coordinator of
networks of public and private
actors, promoting the co-production
of public policies and services
Theoretical roots
Weber's bureaucratic
theory, emphasising
hierarchy and control
Rational choice theory
and management
studies
Network theories, institutionalism
and collaborative governance
Source: Adapted from Osborne (2006), Osborne (2010) and Raschendorfer et al (2023)
The New Public Governance (NPG) was presented as the most congruent theoretical
approach to support this research. This study aimed to implement and analyse a methodology
for monitoring the Annual Hiring Plan (PCA) in the Parquet unit studied, through the
Multifaceted Tool for PCA Management (FMGPCA). The choice of the NPG was justified by
the intrinsic alignment between its principles and the challenges inherent in the management of
the PCA, as well as by the characteristics of the FMGPCA, which incorporated central elements
of this governance model, as Osborne (2006, 2010) and Raschendorfer et al. (2023) argue.
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2.2 CONCEPTS ON PROCUREMENT AND THE PUBLIC BUDGET
The Annual Hiring Plan (PCA) emerged in the Brazilian public administration as a
strategic planning instrument, formally instituted and regulated by a set of legal regulations, as
detailed in Figure 1, which established the new regime of bidding and administrative contracts.
Its conception aims to transcend the mere list of needs, acting as a link between the strategic
planning of organisations and the effective allocation of budgetary resources. According to
Leonez (2022), the PCA is elaborated from the documents of formalisation of demands and has
as central purposes the rationalisation of the contracting processes, the alignment of the
acquisitions to the institutional goals, the qualified subsidy for the elaboration of the budget
laws, the prevention of the improper fractionation of expenses and the clear signalling of the
intentions of the organ to the supplier market, promoting dialogue and competitiveness.
Advances in the operationalisation of the PCA, introduced by specific regulations,
Figure 1, included the stipulation of a hiring calendar that considers the estimated dates for the
beginning of the bidding processes and the budgetary-financial availability, promoting greater
control. The interdependence between the PCA and the public budget is crucial, and the
successful execution of the plan is umbilically linked to the allocation of resources and the
compatibility of the hiring schedule with budget availability. Misalignments in this binomial
often result in the problem of Remains Payable (RAP), committed expenses, but not paid until
the end of the financial year.
2.2.1 The Principle of Budgetary Annuality and Remains Payable Management
The principle of budget annuality is the foundation of public financial administration,
establishing that revenues and expenses must be planned and executed within the financial year.
According to Rota (2018), it aims to ensure transparency, predictability and responsibility in
the management of public resources, preventing the assumption of commitments without
budget coverage. Execution within the fiscal year allows effective control and prevents future
obligations that compromise fiscal sustainability, a point emphasised by Silvestre (2019) and
Couto and Cardoso Jr. (2018).
Fiscal and budgetary management in Brazil was marked by important regulatory
frameworks. The promulgation of a basic normative for fiscal responsibility in the early 2000s,
Figure 1, instituted limits for indebtedness and expenses, seeking fiscal balance, as analysed by
Souza (2016) and Peixoto and Peixoto (2017). Subsequently, a constitutional amendment,
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Figure 1, known as the Expenditure Ceiling, established a limit for the growth of the Union's
primary expenditure. More recently, new complementary legislation, Figure 1, called the new
fiscal framework, replaced the previous regime by a more flexible model, seeking greater fiscal
adaptability and balance between discipline and social demands, according to the Federal
Senate (2023) and Leonez (2022).
In this normative context, the management of Remains Payable (RAP) remains a central
challenge. The accumulation of RAP can lead to contingencies, delays in hiring and
inefficiencies, compromising the delivery of public services, as Pereira (2020) points out. The
fiscal responsibility normative, Figure 1, already prohibits managers from assuming expenses
without financial availability to pay them in the same exercise, a mechanism highlighted by
Souza (2016). The strengthening of planning and control over the PCA, in strict compliance
with the principle of annuality, is therefore essential to mitigate the excessive registration of
RAP and improve the predictability and quality of budget execution. The implementation of
monitoring tools and collaborative governance practices, aligned with the NPG precepts, as
suggested by Osborne (2010) and Raschendorfer et al. (2023), contributes significantly to align
planning and execution, reducing inefficiencies and ensuring strategic and transparent
acquisitions.
2.3 PROJECT PORTFOLIO MANAGEMENT AND SUSTAINABILITY IN PUBLIC
PROCUREMENT
Abstract: Contemporary public administration is marked by a growing complexity that
has imposed the adoption of strategic approaches, such as project portfolio management (PPM).
This discipline enables the alignment of initiatives to institutional objectives and promotes the
efficient allocation of scarce resources, allowing a holistic and integrated view of budget
execution. In the context of the New Public Governance (NPG), the GPP transcends the mere
coordination of multiple projects, assuming a fundamental role in promoting collaborative
governance, transparency and the effective creation of public value, as supported by Osborne
(2010) and Matías-Pereira (2023).
The integration of the sustainability dimension has become an imperative in public
management practices. The global trajectory towards sustainable development, originally
conceptualised as the ability to meet the needs of present generations without compromising
future ones, as read in Brito (2020), was driven by the United Nations Conference in Stockholm
(1972) and the subsequent Brundtland Report (1987). This precept was constitutionally
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consecrated in Brazil, to ensure the right to an ecologically balanced environment as a duty of
the Public Power. The 2030 Agenda of the United Nations (2015), established 17 Sustainable
Development Goals (SDGs) and 169 associated goals, covering the economic, social and
environmental dimensions.
In this global and constitutional panorama, public procurement emerges as a strategic
vector for achieving sustainable development goals. Brito (2020) argues that public
procurement correlates with all 17 SDGs, but with more direct and explicit connections with
SDGs 7 (Clean and Affordable Energy), 12 (Responsible Consumption and Production) and 13
(Action Against Global Climate Change). The current legislation of bidding raised the
sustainable national development to a fundamental principle of the bidding process, Figure 1,
consolidating a commitment of Brazil with the theme that was already manifested in previous
legal guidelines. Thus, all public procurement should seek a balance between the
environmental, social and economic dimensions, in respect of constitutional status, legal norms
and international commitments.
The application of portfolio management to the Annual Hiring Plan (PCA) emerges as
the operational vehicle for compliance with these sustainability guidelines. Understanding each
PCA item as a project with its own life cycle, this approach allows to structure a governance
model that mitigates risks, strengthens accountability and optimises organisational
performance, including from the socio-environmental perspective. In addition, it fosters the
integration of agile methodologies and innovative technologies, making public administration
more responsive and able to incorporate environmental, social and governance (ESG) criteria
in its acquisitions.
The implementation of portfolio management methodologies for public procurement,
also aiming at sustainability, requires the use of structured tools. Among the widely recognised
techniques, and their application for this study, the following stand out:
I) PDCA Cycle (Plan-Do-Check-Act): According to Deming (1993), this cyclical
structure promotes the continuous improvement of PCA processes and management, allowing
the constant review and adjustment of acquisition practices for greater adherence to
sustainability criteria.
II) 5W2H: This tool, detailed by Slack, Chambers and Johnston (2009), provides clarity
in the definition of action plans, specifying responsibilities, what, when, where, why, how and
how much will cost for each acquisition, facilitating the explicit inclusion of socio-
environmental requirements and impacts.
1. III) GUT Matrix (Severity, Urgency, Trend): Its application, based on the teachings of
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Campos (2004), enables the strategic prioritisation of PCA demands, optimising risk
management and budget allocation. It also allows factors of socio-environmental
severity or impact urgency to be objective criteria for prioritisation.
2. IV) Gantt Chart: Provides a visual monitoring of hiring execution, with progress
indicators that can include the advancement of socio-environmental goals in the hiring
stages, as explored by Kerzner (2017).
3. V) Dashboards and Business Intelligence (BI): The use of interactive dashboards and
BI tools, according to Turban, Sharda and Delen (2011), allows the consolidation of
performance indicators and analytical reports, promoting data-based decision making
and ensuring transparency. Essential to visualise the socio-environmental performance
of hiring.
The effectiveness of any portfolio management approaches depends intrinsically on the
definition and monitoring of robust performance indicators. In continuous improvement cycles,
these metrics are crucial to measure results and support corrective actions. For clarity in the
definition of action plans, clear metrics are required, especially those of a financial nature.
Prioritisation criteria are objectively assessed by historical data and quantifiable projections.
The progress of initiatives is monitored through completion percentages and milestones, which
are, in essence, indicators. Finally, the visual representation of these indicators is directly
proportional to the relevance and quality of the metrics that compose it, including those related
to sustainability.
The fundamental concepts that supported this research, including the New Public
Governance (NPG) and the Institutionalist Theory, the dynamics of the Annual Hiring Plan
(PCA) and the public budget, as well as the methodologies of portfolio management and the
use of performance indicators, are articulated to provide the necessary theoretical basis. This
conceptual interconnection was essential to understand the complexity of public procurement
management and, in particular, to develop and evaluate the Multifaceted Tool for PCA
Management (FMGPCA) under the lens of sustainability and governance in the Western
Amazon.
3 METHODOLOGY
This chapter presents the methodological procedures adopted in the research, outlined
to achieve its objectives and respond to the study problem. Characterised as applied and
exploratory, this research used Action Research, focussing on the implementation and
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evaluation of the Multifaceted Tool for Management of the Annual Hiring Plan (FMGPCA) in
a unit of the Federal Parquet in the Western Amazon. Applied research seeks solutions to
practical problems, and its exploratory nature aims to provide information and understanding.
The methodology combined qualitative approaches, to interpret complexities of the real
context, and quantitative, for the objective analysis of indicators and results
3.1 ACTION RESEARCH: STUDY METHOD
This study used action research as a method, an approach that is distinguished by its
participatory nature and purpose of intervening in reality to transform it, producing knowledge,
according to Thiollent (2011). Action research is conceived and carried out in association with
an action or resolution of a collective problem, in which researchers and participants are
involved cooperatively (Thiollent, 2011). This perspective was pertinent to investigate the
implementation and use of FMGPCA in public management, allowing a situational diagnosis
and the engagement of the actors in the search for improvements.
The choice for action research was justified by the intention to promote a cycle of
reflection-action-reflection with managers and other stakeholders. This iterative process
allowed the identification of obstacles and potentialities of the FMGPCA in its real context of
use, facilitating the co-creation of strategies to optimise its effectiveness and applicability. The
research aimed not only to understand but also to contribute actively to the improvement of
public management practices related to the tool in implementation, aligning scientific rigour
with social and practical relevance. The planning and conduct of action research were guided
by a flexible protocol, detailed in Figure 3, which served as a guide for the phases of the
research, objectives, participants and strategies for collecting and analysing information.
Figure 3
Action Research Protocol
Component Description
Overview and Purpose
Implement the monitoring methodology of the Annual Hiring Plan using the
Multifaceted Tool for PCA Management (FMGPCA) in the Parquet unit studied,
and, through a participatory process, evaluate and improve its effectiveness in
improving budget management and contracting practices.
Participants Involved
Researcher (acting as a facilitator of the action research process) and by servers and
managers of the studied Parquet unit, who acted as co-researchers in the
identification of problems, implementation of the FMGPCA, data collection and
reflection on the results.
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Phases of Action
Research
1. Participatory Diagnosis: Initial survey with the servers acting on the challenges
in the management and execution of the PCA in the unit; 2. Action Planning:
Presentation and discussion of the tool; joint planning of its implementation and
monitoring indicators; 3. Action / Implementation: Application of the tool in the
unit, with the support of the researcher; 4. Observation and Data Collection: Data
collection on the use of the tool, difficulties, facilities and first results; 5. Collective
Critical Reflection: Periodic meetings to analyse the data, discuss the impacts,
identify points for improvement in the tool and process; 6. Replan: Adjustments to
the tool or implementation strategy based on reflection, restarting the cycle.
Guiding Questions of
Action Research
a) What are the main challenges and limitations faced in the management and
execution of the PCA in the Parquet unit studied, considering the integration of the
socio-environmental dimension in the hiring? b) How were the characteristics and
functionalities of the Multifaceted Tool for PCA Management (FMGPCA)
perceived, used and adapted by the participants, and their contribution to more
sustainable acquisitions? c) What are the impacts (positive, negative, expected and
unexpected) of the implementation and collaborative use of the FMGPCA in the
PCA management process, in the organisational culture and in the socio-
environmental dimension of the hiring in the studied unit? d) How did the action
research process contribute to the development of local capacities and to the
continuous improvement of PCA monitoring and its socio-environmental
implications?
Strategy for
Systematisation and
Dissemination of
Results
The final report (dissertation) was built based on the reflections of the active servers,
the analysis of the collected data and the learnings of the cyclical process. It included
the identification of the challenges, the solutions developed, the validated
monitoring indicators and a detailed and improved manual for the implementation
and use of the FMGPCA, aiming at its replicability and adaptation in other units /
public agencies.
Source: Own elaboration.
3.2 CONTENT ANALYSIS
Content analysis, according to the design of Bardin (2004), was one of the
methodological resources that gave technical rigour to this research. This method articulates
the objectivity and subjectivity of qualitative research, being structured in three phases: pre-
analysis (material selection and definition of objectives / indicators); exploration of the material
(coding and data analysis); and treatment of results (inference and interpretation, identifying
records and validations). At each stage, the findings were categorised, grouping elements with
common characteristics, according to Seramin and Walter (2017). This method, which
establishes guidelines for the contribution to knowledge, as observed by Pereira et al. (2018),
was fully adopted, contributing to the understanding of the elements and composition of the
multifaceted tool and its applicability.
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3.3 DOCUMENTARY ANALYSIS
Document analysis was a methodological procedure in the investigation, consisting of
the systematic evaluation of documents to access formally recorded information and obtain an
overview of the object of study. It was based on the premise that documents function as
"windows to past events", according to Scott (1990), providing stable evidence. This technique
complemented other forms of data, bringing up quantitative and qualitative information about
the functioning of the organisation, as reinforced by Bowen (2009). For this study, document
analysis extracted performance indicators to evaluate budget management practices and PCA
challenges. The process was essential for a diagnosis and for the formulation of
recommendations based on data. Measurements of the indicators were collected, comparing
values before and after the implementation of the tool, through continuous research in public
sources contained in the Administrative Management Procedures (PGEA) of the research unit,
strictly adjusted for the monitoring of annual hiring from 2018 to 2024.
3.4 BIBLIOGRAPHIC SURVEY
The bibliographic survey was a step in the construction of theoretical knowledge and
the contextualisation of this study. It involved the examination of existing literature for a broad
understanding of the subject. Gil (2008) emphasised that the literature allows the debate,
enabling critical analysis of gaps. It is essential to establish the state of the art of the theme,
mapping trends and challenges of the academy, according to Severino (2017). Additionally, the
literature review inspires new ideas and approaches, as suggested by Hart (1998), ensuring
rigour and relevance. For the bibliographic search of the most used indicators in the monitoring
of public procurement, the ProKnow-C (Knowledge Development Process - Constructivist)
method was used, a procedure detailed by Salvador et al. (2023). According to Ensslin et al.
(2010), it is a constructivist methodology that helps in the careful selection of scientific articles,
minimising biases and guaranteeing the quality of the portfolio.
3.5 THE COLLECTION INSTRUMENT
The collection instrument was configured as a relevant methodological tool in this
action research, applied to servers of the Parquet unit studied to collect data in a systematic
way. This instrument, combining open, closed and semi-structured questions, served to obtain
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specific information throughout the different phases of the investigation. The use of different
types of questions, according to the typologies discussed by Creswell (2021), was guided by
the nature of the data to be collected - quantitative for measurement and qualitative for
deepening perceptions. The application occurred in three main moments: an initial meeting to
diagnose the challenges and needs of the PCA; bimonthly instruments for continuous
monitoring of progress and perceptions about the methodology; and a final instrument to
consolidate results and learning. The questions were based on the legal and normative
framework (Chart 1).
3.6 ANALYSIS OF THE DATA
To achieve the objectives, this study adopted a mixed methodological approach, which
integrated quantitative and qualitative techniques. This choice was important to evaluate the
measurable impact of the FMGPCA on the budget management of the Parquet unit, and the
perceptions and experiences of the participants. The use of mixed methods, as elucidated by
Creswell (2021), requires a careful collection and analysis of data. Such integration provided
an in-depth and complete analysis of the phenomenon. The methodological procedures were
structured in an integrated manner, covering document analysis, content analysis, bibliographic
survey and action research, ensuring methodological consistency and a comprehensive
approach to answer the questions and achieve the objectives.
3.7 ETHICAL ASPECTS
The ethical conduction of this action research, carried out in a Parquet unit located in
the Western Amazon, was a pillar in all its stages. Procedures have been adopted to ensure
anonymity of participants and confidentiality of information. The formal data collection
instruments were designed not to record information that could directly identify the
respondents. For the dynamics of the interactions in the focus group, a numerical designation
system was established for the participants, aiming to preserve the identity in the discussions
and qualitative records. Since the focus of the research was on the analysis of administrative
procedures and techniques, and did not involve the direct participation of human beings as
research subjects, submission to the Research Ethics Committee (REC) was waived.
Consequently, the requirements and guidelines of the Nuremberg Code or CNS Resolution
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466/2012, which specifically deal with research involving human beings in Brazil, did not
apply.
4 RESULTSS AND DISCUSSÕES
This chapter presents the results of the research, demonstrating the treatment of the
research problem and the achievement of the proposed objectives. The findings described here
are the result of the factual situational diagnosis of the Parquet unit researched and serve as a
basis for the subsequent analysis of the Multifaceted Tool for Management of the Annual Hiring
Plan (FMGPCA).
4.1 IDENTIFICATION OF THE MAIN CHALLENGES AND LIMITATIONS FACED
IN THE MANAGEMENT AND EXECUTION OF THE PCA IN THE PARQUET UNDER
STUDY
The identification of managerial challenges in the management and execution of the
Annual Hiring Plan (PCA) and in the application of sustainability criteria in public procurement
of the Parquet unit studied was carried out from a situational diagnosis. This diagnosis, based
on the analysis of the current process and the information obtained, revealed a panorama of
weaknesses that impact efficiency and resource allocation.
Budgetary and fiscal management are at the root of the challenges in implementing the
PCA. Historically, the institution has faced significant difficulties in budget execution: 2017
reports indicated that between 2013 and 2015 the budget settlement occurred in only 44%, 68%
and 49% respectively, the rest being enrolled in Remains Payable (RAP), which underestimates
the principle of annuality of the public budget.
This problem, not local, is a problem that persists at the national level, with the volume
of RAP registration in 2023 approaching levels prior to constitutional mechanisms (Chart 1),
suggesting that failures in the planning and execution of contracts may contribute to this fiscal
dysfunction. The behaviour of PARs, sometimes characterised as "parallel budget" by Aquino
(2017), reveals persistent challenges in fiscal management. This fiscal scenario, with the
problem of RAP, illustrates the difficulty in aligning the planning of acquisitions with the
availability and budget execution, compromising the allocation of resources, including for
socio-environmental initiatives. Figure 4 illustrates this dynamic at the national level:
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Figure 4
Remains Payable Enrolled and Re-Enrolled per Exercise (in R$ Billions)
Source: Follow Brazil. Preparation: IFI.
The current PCA processes and tools contribute to the inefficiencies observed in budget
management. Figure 5 below details the stages of the PCA management design and the
challenges observed in each of them.
Figure 5
Design of the Current PCA Management Process: Steps and Challenges Observed
Step
Description
Formalisation of
Demands
The sectors prepare and forward their requests for acquisitions and hiring through
the Demand Formalisation Document (DFD) for consolidation. At this stage, the
plaintiff does not include the DFD information directly into the administrative
management system, generating rework for the consolidation team. There is still a
challenge in promoting a change of culture so that the demands already arise aligned
with the strategic projects and sustainability objectives of the institution.
PCA Consolidation
The industry responsible for including demands in the Annual Hiring Plan (PCA)
examines the prerequisites of the order and incorporates them into a PCA minute,
generating a report. This process is time consuming, as it requires the manual
insertion of information into a database, evidencing the fragility in the data flow.
Classification and
Prioritisation
A commission classifies hiring, but without well-established objective criteria for
prioritising demands. The classification is essentially based on the date of need
informed by the applicant. This lack of objectivity prevents a strategic prioritisation
that considers, for example, the impact or the socio-environmental alignment.
Draft Minute
Approval
The draft shall be submitted to the competent authority for approval or request for
amendments. The information used in this and previous stages is inaccurate, making
it difficult to make quick and effective decisions, especially for adjustments that
involve budget optimisation or sustainability criteria.
Budget Consolidation
The competent authority approves the PCA draft, forwarding the demands to the
centralising unit for consolidation in the preparation of the annual budget. Due to the
inaccuracy of the information, many necessary items are absent, and others already
contemplated in the PCA in progress are requested in duplication, impacting
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Step
Description
budget efficiency and the ability to invest in strategic acquisitions, including those of socio-environmental nature.
PCA Execution Start
With the approval of the budget, the execution of the PCA begins, with action plans
and deadlines for the delivery of artefacts (e.g., Preliminary Technical Studies, Terms
of Reference). This process often begins with extensive meetings between leaders of
the demanding industries to share information about acquisitions.
Monitoring of
Implementation
(Meetings)
Periodic and prolonged meetings are scheduled with the plaintiffs to track the
progress of the artefacts. Although necessary, long duration and fatigue result in low
adherence and frequent rescheduling, making it difficult to monitor late deliveries
and generating high administrative costs.
External Phase
Approval and Routing
As the artefacts are finalised, the competent authority approves them and forwards
them to the sector responsible for the external phase of the process (selection of
proposals). The lack of technique to control deadlines at this stage compromises the
agility of the process.
Adding New Demands
In the follow-up, new unforeseen demands may arise, requiring new priority
assessment and inclusion in the PCA. This situation, in general, results in new
meetings that are difficult to manage, impacting the fluidity of the process.
Source: Own elaboration.
From the process described, it is inferred an inefficiency in the control of the execution
of the PCA. Long unsuccessful follow-up meetings predominate, which entail high
administrative costs and diversion of efforts from the servers. The monitoring model is
restricted to the manager and planning teams, with low information sharing with stakeholders.
The administrative management system of the institution, although registering the DFD and
requiring the association with sustainability criteria and association with a strategic objective
in each contracting, presents access restriction and interactivity limitations for the applicants.
The practical extent of the integration of these criteria and the specific obstacles to their routine
application are not clearly detailed.
Planning and strategic alignment also face challenges. The lack of prior planning, based
on strategic initiatives and projects, results in challenges in budget consolidation and the
accuracy of information necessary for the approval of the annual budget. The governance
instruments established by internal regulations (Table 1), Annual Hiring Plan (PCA),
Sustainable Logistics Plan (PLS), Annual Training Plan (PAC) and Construction Plan (POB)
are interconnected to Strategic Planning to ensure sustainability and efficiency. However, the
purchasing planning culture faces a difficulty in aligning itself with a more strategic model.
As for the monitoring and evaluation of the PCA, the follow-up begins with extensive
and costly meetings to establish goals, whose control is rarely effective. Periodic meetings are
long, with low adherence and frequent rescheduling, making it difficult to monitor deliveries
and deadlines. There is a lack of technique for controlling deadlines in the external phase of the
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process. The inefficiency of PCA control leads to high administrative costs and diversion of
efforts from servers.
In terms of human resources, organisational and culture, the in-house training
experience for systems demonstrates a strength in the team, with servers training others to
operate new modules. However, the culture of purchasing planning faces a challenge of change
to a more strategic model, and the low efficiency perceived in follow-up meetings impacts
collaboration and motivation. Despite this, there is openness to innovations and new
methodologies, evidenced by the action research itself and the search for management tools.
The synthesis of the challenges and limitations identified in this diagnosis Figure 6
presents the SWOT Matrix, which summarises the internal strengths and weaknesses of the
institution, as well as the opportunities and threats from the external environment, providing an
integrated view for proposing solutions.
Figure 6
SWOT Matrix: PCA Management Diagnosis and Sustainability
Forces
(strengths)
Weaknesses
(weaknesses)
Opportunities
(opportunities)
Threats
(threats)
Continuous internal
training.
Inefficiency in budget
execution.
Alignment of PCA to
Institutional Strategic
Planning.
Persistence of Remains
Payable as ‘parallel
budget’.
Institutionalised
governance instruments
(PCA, PLS, PAC, POB).
Frailty in planning and
prioritising demands.
Use of digital tools and
dashboards.
Technical and
operational limitations of
administrative systems.
Presence of structured
internal regulations.
Redundant and manual
operational processes.
Strengthening the culture
of institutional planning.
Server overload and
strategic focus shift.
Electronic record of the
DFD in the
administrative system.
Technological and
usability deficiencies of
the system.
Leveraging internal
training experiences.
Risk of duplication or
omission of items in the
budget.
Openness to innovation. Inadequacy in monitoring
and controlling deadlines.
Appreciation of
sustainable and
innovative practices
according to Law
14.133/2021.
Cultural resistance to the
adoption of modern
methodologies.
Source: Own elaboration.
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4.2 STRATEGIC ANALYSIS OF THE OPERABILITY OF CONTRACTUAL CONTROLS
THROUGH THE CONSTRUCTION OF A TECHNICAL-TECHNOLOGICAL DEVICE
THAT ALLOWS OPTIMAL SOLUTIONS
The analysis of the control conjuncture in the Parquet unit under study, carried out from
the situational diagnosis in the previous item, allowed to identify the main aspects that need
improvement and the opportunities for proposing effective and efficient solutions. Based on the
weaknesses observed in the management of the Annual Hiring Plan (PCA) and the budget
execution, this section explores the elements necessary for the construction of a technical-
technological device capable of optimising contractual controls, aiming at a more efficient,
transparent management and aligned with sustainability criteria.
The inefficiency in the current processes and tools of the PCA, Figure 5, indicates a
need for technological intervention. Although the Demand Formalisation Document (DFD) is
registered in a database via an updated administrative management system, setting up a starting
point, gaps persist. There is a restriction of access that prevents applicants from directly filling
their requests in the system, in addition to the impossibility of interactive use for applications
such as agile methods or to generate auxiliary electronic reports. These limitations result in
rework for the demands consolidation team, which is overloaded to include all requisitions in
the unit. The permission of direct access to the plaintiff for the elaboration of the DFD in the
management system emerges, therefore, as a solution to mitigate such fragility.
In the priority classification stages of the demands, the absence of objective criteria,
limited to the date of need informed by the applicant, prevents a strategic prioritisation. This
suggests the need to incorporate robust methodologies such as the GUT Matrix, which would
establish clear criteria and allow a faster, more accurate and aligned classification to the real
needs of the agency, including socio-environmental impacts. This tool would subsidise more
assertive decisions in resource allocation.
Budgetary consolidation is also impacted by the lack of accurate information on ongoing
hires. Important items are no longer included or are requested in duplication in the preparation
of the annual budget. To optimise this step, accurate reports of the status of ongoing hires are
required. With such information, managers could anticipate acquisitions or postpone them,
balancing demands with available budget and service priorities, which would also benefit the
allocation of resources for sustainable hiring.
In the monitoring and execution of the PCA, the current model is characterised by
extensive and costly meetings to establish goals, whose control is rarely effective. These
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periodic meetings are long, demotivating and with low adherence, making it difficult to monitor
deliveries and deadlines and generating high administrative cost. The lack of technique to
control deadlines in the external phase aggravates the problem. This points to the need for a
dynamic monitoring system that integrates panels of indicators and information in real time,
coming from an updated database. The implementation of action plans based on methodologies
such as 5W2H, practised weekly by sector, could rationalise meetings and allow effective
control of the progress of contracting procedures.
Considering the challenges identified, the construction of a technical-technological
device for contractual controls, such as the Multifaceted Tool for Management of the Annual
Hiring Plan (FMGPCA), should incorporate functionalities that allow:
1. I - Centralised and interactive management of demands: Overcoming access restrictions
and rework in formalisation.
2. II - Strategic prioritisation of hiring: Integrating objective and socio-environmental
criteria for the classification of demands.
3. III - Dynamic and visual monitoring of execution: Using performance indicators,
dashboards and Gantt charts for real-time monitoring, replacing extensive meetings.
4. IV - Integration with institutional systems: To ensure the accuracy of information and
facilitate the budgeting and management of RAP.
5. V - Support for decision making: Providing analytical reports that support managers in
optimising resources and ensuring on-time and quality deliveries, including
sustainability aspects.
These elements, which will be the basis for the proposition of the tool in item 4.3, aim
to instrumentalise the Parquet unit for a more efficient, transparent and capable of aligning
acquisitions with its strategic objectives and socio-environmental commitments
4.3 PROPOSE A MULTIFACETED TOOL IN THE PCA MANAGEMENT PATHWAY
The analysis of the management challenges identified in the management of the Annual
Hiring Plan (PCA) and the need to improve contractual controls, as detailed in items 4.1 and
4.2, culminate in the proposition of the Multifaceted Tool for PCA Management (FMGPCA).
This tool represents the technical-technological device designed to offer optimal solutions,
aligned with the principles of the New Public Governance (NPG) and aimed at promoting more
efficient, transparent and sustainable acquisitions in the researched Parquet unit. The
FMGPCA, whose development and fundamentals were consolidated and published in previous
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research, was designed to optimise and give effectiveness to the management of the PCA,
integrating modern governance technologies and practices.
4.3.1 Structural and Functional Components of the FMGPCA
The structure of the FMGPCA, as detailed in Figure 8 - Structural and Functional
Components of the FMGPCA, is a fundamental aspect for its operationalisation in the context
of the studied Parquet unit. The FMGPCA, as a methodology, integrates elements and is based
on the use of advanced information technologies, allowing automation and synchronisation of
processes that were previously manual and fragmented. This methodology, illustrated in its
representative Figure 7, ensures real-time access to PCA information for all involved, from
managers to external stakeholders. This configuration facilitates continuous monitoring,
updating and reviewing hiring, promoting transparent and responsive management, with special
attention to the socio-environmental dimension of acquisitions.
Next, Figure 7 presents a conceptual diagram of the FMGPCA, illustrating the
interconnection of its methodological and technological components. The flow of information
and interactions between the various elements of the tool are visualised, from the entry of data
(such as action plans and indicators) to the output of reports and dashboards, showing how the
FMGPCA operationalises the monitored management of the PCA. This graphical
representation serves to clarify the dynamics of the tool and its role in the centralisation and
optimisation of contracting processes, especially with regard to the integration of sustainability
criteria. Understanding this flow is essential for analysing its applicability.
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Figure 7
Multifaceted tool
Source: Own elaboration.
A detailed description of the components that make up the FMGPCA is presented in
Figure 8. Each of these elements plays a specific and complementary role in the
operationalisation of the methodology, ensuring that the planning, execution and monitoring of
the Annual Hiring Plan (PCA) occur in an integrated and efficient way. These components are
the materialisation of the functionalities that aim to solve the challenges identified in the current
management of public procurement, promoting a holistic and sustainability-orientated
approach.
GUT matrix
External Stakeholders
Bank of
cloud data
Panel with
Dashboard,
Gantt and Tables
Manager
5W2H
Contributor meetings
PDCA cycle
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Figure 8
Structural and Functional Components of the FMGPCA
Components
Description
Contributor
meetings
They allow the articulation of actions and the feeding of the system with action plans in
5W2H format, which inform the performance indicators, including those related to
sustainability.
Manager
It plays the role of competent authority for the approval of deliberations and acts as a
booster for the execution of the PCA, leading the correction of deviations based on the
control panel, aiming at efficiency and socio-environmental responsibility.
GUT matrix
Classification and prioritisation tool, fundamental at the beginning of the process to
define PCA priorities and for reclassifications resulting from insertions / exclusions or
supervening facts, allowing the inclusion of socio-environmental impact criteria.
5W2H
PCA Execution Plan, created after the approval of the items for inclusion in the budget
and updated in deliberations on new items, team appointment and forecasting of closure,
facilitating the detailing of actions for sustainable hiring.
Cloud Database Stores all changes and progress information of the PCA, feeding the data to the indicators
chosen by the manager, including sustainability metrics.
External
Stakehorders
They represent those with an interest in the execution of the PCA (servers not directly
involved, suppliers, partner bodies, control and society in general), for whom the
FMGPCA promotes transparency and access to information on the sustainability of
hiring.
PDCA Cycle
Elements
The tool incorporates the PDCA (Plan-Do-Check-Act) cycle, starting with the
identification of demands and culminating in the verification of results via panel and
proposition of new plans, focussing on the continuous improvement of sustainable
practices.
Dashboard with
Dashboard, Gantt
Chart, and Tables
It presents information on indicators collected from the cloud database, providing
accurate data on the progress of hiring for visualisation, decision making and monitoring,
with emphasis on socio-environmental performance.
Source: Own elaboration.
In addition, FMGPCA integrates project portfolio management tools and employs
automated dashboards and reports. The latter provide a comprehensive view of the progress of
hiring, enabling managers to quickly identify areas that require attention and make informed
and agile decisions, based on data that can include socio-environmental impact.
4.3.2 Performance Indicators and their Application in FMGPCA
The effectiveness of the FMGPCA is intrinsically linked to the selection and
implementation of relevant performance indicators. Contemporary public management
demands efficient monitoring mechanisms to deal with its complexity, as pointed out by
Osborne (2010) and Matías-Pereira (2023). In the context of GNP, performance measurement,
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supported by tools such as the Balanced Scorecard (BSC), transcended simple operational
efficiency.
For the PCA, the performance measurement is structured with indicators that include
the main variables of the hiring cycle. The effectiveness of the indicators should not be
restricted to costs and deadlines, but include innovation and strategic impact, aligning with the
management of the complexity of public procurement. Continuous measurement allows early
identification of failures. The definition and monitoring of indicators follow a systematised
approach, covering strategic alignment, definition of relevant metrics and continuous
monitoring, as suggested by Mendes (2019). The use of Business Intelligence (BI) dashboards
and platforms is a central strategy at FMGPCA to consolidate and visualise indicators, including
those focussing on the socio-environmental dimension.
The identification of specific indicators for the management and control of the PCA
through the FMGPCA was based on previous research (Salvador et al., 2023b). This study
combined bibliographic research and the application of a collection instrument to managers,
resulting in a consolidated list of 22 indicators considered efficient for monitoring the PCA.
The bibliographic research analysed works by authors such as Santos (2019), Mendes (2019),
Silva (2019), Simões (2020), Fernandes (2021) and Pimenta (2022), while the application of
the collection instrument to managers complemented the perspective, culminating in the final
categorisation presented in Figure 9.
Figure 9
Categorisation of indicators relevant to the CAP
Category Indicator Description
Execution
and Deadline
Efficiency
PCA Execution and
Compliance Percentage
Measures the progress and compliance of the Annual Hiring
Plan hires against the planned total and the established
deadlines/schedules. It is calculated by combining the
percentage of hires made and those completed on time or
schedule.
Quantity and percentage
of strategic and SRP hires
It measures the quantity and percentage of hiring considered
strategic for the public administration and/or that used the Price
Registration System (PRS).
Average Internal Phase
Time (total and per
plaintiff/step)
Calculates the average amount of time spent in the internal
steps of the hiring process, either in total, by applicant, or by
step. It is obtained by dividing the total time of its stages by the
number of corresponding hires.
Average External Phase
Time
Calculates the average amount of time spent in the external
phase steps of the procurement process, from external phase
authorisation to procurement approval.
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Category Indicator Description
Effectiveness
and
Economics
Financial
Result and
Items
Time between approval
and signature of the
contract
Calculates the time elapsed between the approval of the result
of the procurement process and the signature of the contract or
start of the contracted services.
Quantity and percentage
of hires by type (costing
vs. investment)
Compares the quantity and percentage of hires related to
costing expenses and investment expenses.
Savings generated
(potential and total rate)
Calculates the potential savings and the total savings rate
generated by hiring. Potential savings is the difference between
the initial estimated value and the actual approved value. The
total rate considers all the hiring made.
Hiring Effectiveness
Percent
Calculates hiring effectiveness by dividing the encumbered
value by the approved value and multiplying by 100.
Difference between
reference price and
approved price
It measures the difference between the reference price
established in the procurement process and the price actually
approved.
Total committed and
approved value
It measures the total amount committed and the total amount
approved in the contracts made.
Quantity of completed
items (estimated and
effective) per month
Measures the quantity of estimated items and those that have
been effectively completed in each month of the Annual Hiring
Plan.
Quality
CATEGORY
Percentage of repeat hires
Measures the percentage of hires that have been retried (failed
or deserted). It is calculated by summing the number of
repeated hires and dividing by the total number of hires made.
Percentage of contested
bids
Measures the proportion of bids that were challenged during the
procurement process. It is calculated by dividing the number of
contested bids by the total number of bids made and
multiplying by 100.
Source: Own elaboration.
The applicability of these components and indicators in the Parquet unit studied was
manifested by the ability of the FMGPCA to provide a clear and timely view of the execution
of the PCA. The use of dashboards allowed unit managers to follow up dynamically, facilitating
the identification of deviations and the implementation of corrective actions proactively. The
integration of project management tools within a single platform has simplified processes and
improved communication between those involved in the hiring cycle. The action research
showed that the FMGPCA structure and the selected indicators were adequate to promote a
more efficient and transparent PCA management in the specific context of the unit.
5 CONCLUSION
Abstract: This study investigated the monitored management of the Annual Hiring Plan
(PCA) in a Parquet unit in the Amazon, aiming to improve organisational capacity in promoting
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more sustainable and socio-environmentally responsible acquisitions. The research addressed
the ineffectiveness of controls in the public sector, which impacts the allocation of resources
and generates Remains Payable (RAP), compromising governance and investment in socio-
environmental initiatives. In response to this problem, the Multifaceted Tool for PCA
Management (FMGPCA) was proposed and analysed.
The FMGPCA, based on principles of New Public Governance (NPG) and project
management methodologies (PDCA Cycle, 5W2H, GUT Matrix, Gantt Chart), integrates
performance indicators for real-time monitoring. The application of the FMGPCA
demonstrated its ability to improve the control of the execution of the PCA, overcoming
challenges such as rework in the formalisation of demands, the lack of objective criteria for
prioritisation and inefficiency in follow-up meetings. The tool facilitates the efficient allocation
of resources and the integration of sustainability criteria in acquisitions, contributing to the
modernisation of budget management and the reduction of waste.
By promoting transparency and accountability, and by enabling real-time data
management, the FMGPCA aligns with the principles of NPG, optimising the achievement of
institutional and socio-environmental objectives. This study offers a replicable model to
improve public procurement management, strengthening the state's ability to manage resources
more responsibly and in accordance with the demands of society. Its relevance extends to public
managers, auditors, policy makers and researchers interested in the excellence and
sustainability of the government sector.
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