Leading Organizations for Quality Improvement Initiative

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PART 1

ORGANIZATIONAL CULTURE ASSESSMENT TOOL

Your organization is ready to implement a quality improvement initiative; however, it is becoming increasingly clear that perhaps not everyone is on board with the proposal.

What could be contributing to this potential resistance? How might organizational culture impact or influence the ability to engage in quality improvement initiatives?

Organizational culture is the shared way of thinking or feeling in a given organization. This culture creates the dynamic for a willingness to change and/or improve. For example, if an organizational culture is one in which change is welcomed to improve and all voices are encouraged to be shared, the implementation of a quality improvement initiative will likely be accepted and supported. However, if an organizational culture is one in which the acknowledgement of mistakes are penalized and only leadership voices are respected, the implementation of a quality improvement initiative may be met with hesitation and skepticism.

For this Assignment, you will consider the impact of cultural and organizational readiness as it relates to the implementation of quality improvement initiatives. You will consider the leadership strategies needed to support these measures and complete an Organizational Culture Assessment Tool.

RESOURCES

Be sure to review the Learning Resources before completing this activity. Click the weekly resources link to access the resources. 

WEEKLY RESOURCES

TO PREPARE:

· Review the Learning Resources regarding the implementation of quality improvement initiatives.

· Consider what stakeholders must be present to implement these initiatives, and reflect on the leadership strategies needed for success in promoting quality improvement initiatives in healthcare organizations and nursing practice.

· Select a healthcare organization or nursing practice (with which you are familiar) to complete the Organizational Culture Assessment Tool.

THE ASSIGNMENT: (2–3 PAGES)

Complete the Organizational Culture Assessment Tool for the healthcare organization or nursing practice you selected. Then, address the following:

· What is the state of cultural/organizational readiness for quality improvement?

· Is the organizational culture present for quality improvement?

· What leadership strategies are present in the organization to support quality improvement, positive patient experiences, and healthcare quality?

Reminder: The College of Nursing requires that all papers submitted include a title page, introduction, summary, and references. The Sample Paper provided at the Walden Writing Center provides an example of those required elements (available at  https://academicguides.waldenu.edu/writingcenter/templates/general#s-lg-box-20293632Links to an external site. ). All papers submitted must use this formatting.

Submit your completed Organizational Culture Assessment Tool and the responses to the prompts for this Assignment.

Organizational Culture Assessment

Please evaluate each statement below writing number on Scale 1 – 5, thinking about your organization. Answer with 1 = Strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, and 5 = strongly agree.

1. I am at ease and comfortable when I'm around others at work - regardless of their title, position, or stature. 5 = strongly agree

2. We evaluate the quality of the decisions we make internally. 5 = strongly agree

3. Work is shared based not on who "owns it," but rather on who is in the best position to get it done. 5 = strongly agree

4. I can be my whole self while at work and don't have to pretend to be someone I'm not. 5 = strongly agree

5. I am given autonomy in my job. 5 = strongly agree

6. We remove 'silos' and 'boundaries' at work; we aren't territorial. 5 = strongly agree

7. If a process, procedure, approach is not working, we can correct it with ease. 5 = strongly agree

8. Everyone here is clear on what drives our success as an organization. 5 = strongly agree

9. We use tools and platforms internally to help us collaborate and communicate more effectively. 5 = strongly agree

10. The internal tools and technologies we use in My Company are as good, if not better than the ones our competitors use. 5 = strongly agree

11. We welcome comments from others even if they disagree with us. 5 = strongly agree

12. We push past the "we’ve always done it that way" objection. 5 = strongly agree

13. We are evaluated on the core values that are important to our success. 5 = strongly agree

14. We care about making our community a better place to live. 5 = strongly agree

15. I get to exercise my creativity at work. 5 = strongly agree

16. People know what other departments need from them and share the right information at the right time. 5 = strongly agree

Rubric

NURS_8302_Week6_Assignment1_Rubric

NURS_8302_Week6_Assignment1_Rubric

Criteria

Ratings

Pts

This criterion is linked to a Learning OutcomeComplete the Organizational Culture Assessment Tool for the healthcare organization or nursing practice selected.

10 to >8.0 pts

Excellent

A fully completed Organizational Culture Assessment Tool for the healthcare organization or nursing practice selected is submitted.

8 to >7.0 pts

Good

A mostly completed Organizational Culture Assessment Tool for the healthcare organization or nursing practice selected is submitted.

7 to >6.0 pts

Fair

An inaccurate or incomplete Organizational Culture Assessment Tool for the healthcare organization or nursing practice selected is submitted.

6 to >0 pts

Poor

An inaccurate and incomplete Organizational Culture Assessment Tool for the healthcare organization or nursing practice selected is submitted, or it is missing.

10 pts

This criterion is linked to a Learning OutcomeAssess the state of cultural/organizational readiness for quality improvement.

25 to >22.0 pts

Excellent

The response accurately and clearly explains in detail an assessment of the state of cultural/organizational readiness for quality improvement.

22 to >19.0 pts

Good

The response accurately explains and assesses the state of cultural/organizational readiness for quality improvement.

19 to >17.0 pts

Fair

The response inaccurately or vaguely explains and assesses the state of cultural/organizational readiness for quality improvement.

17 to >0 pts

Poor

The response inaccurately and vaguely explains and assesses the state of cultural/organizational readiness for quality improvement, or it is missing.

25 pts

This criterion is linked to a Learning OutcomeAssess whether organizational culture is present for quality improvement.

25 to >22.0 pts

Excellent

The response accurately and clearly explains in detail an assessment of whether organizational culture is present for quality improvement.

22 to >19.0 pts

Good

The response accurately explains an assessment of whether organizational culture is present for quality improvement.

19 to >17.0 pts

Fair

The response inaccurately or vaguely explains an assessment of whether organizational culture is present for quality improvement.

17 to >0 pts

Poor

The response inaccurately and vaguely explains an assessment of whether organizational culture is present for quality improvement, or it is missing.

25 pts

This criterion is linked to a Learning OutcomeIdentify and assess leadership strategies present in the organization to support quality improvement, positive patient experiences, and healthcare quality.

25 to >22.0 pts

Excellent

The response comprehensively assesses and fully identifies leadership strategies present in the organization to support quality improvement, positive patient experiences, and healthcare quality.

22 to >19.0 pts

Good

The response identifies and assesses leadership strategies present in the organization to support quality improvement, positive patient experiences, and healthcare quality.

19 to >17.0 pts

Fair

The response inaccurately or vaguely identifies, and may assess, the leadership strategies present in the organization to support quality improvement, positive patient experiences, and healthcare quality.

17 to >0 pts

Poor

The response inaccurately and vaguely identifies the leadership strategies present in the organization to support quality improvement, positive patient experiences, and healthcare quality, or it is missing.

25 pts

This criterion is linked to a Learning OutcomeWritten Expression and Formatting - Paragraph Development and Organization: Paragraphs make clear points that support well-developed ideas, flow logically, and demonstrate continuity of ideas. Sentences are carefully focused—neither long and rambling nor short and lacking substance. A clear and comprehensive purpose statement and introduction is provided which delineates all required criteria.

5 to >4.0 pts

Excellent

Paragraphs and sentences follow writing standards for flow, continuity, and clarity.... A clear and comprehensive purpose statement, introduction, and conclusion is provided which delineates all required criteria.

4 to >3.5 pts

Good

Paragraphs and sentences follow writing standards for flow, continuity, and clarity 80% of the time. Purpose, introduction, and conclusion of the assignment is stated, yet is brief and not descriptive.

3.5 to >3.0 pts

Fair

Paragraphs and sentences follow writing standards for flow, continuity, and clarity 60%–79% of the time. ... Purpose, introduction, and conclusion of the assignment is vague or off topic.

3 to >0 pts

Poor

Paragraphs and sentences follow writing standards for flow, continuity, and clarity < 60% of the time.... No purpose statement, introduction, or conclusion was provided.

5 pts

This criterion is linked to a Learning OutcomeWritten Expression and Formatting - English writing standards: Correct grammar, mechanics, and proper punctuation

5 to >4.0 pts

Excellent

Uses correct grammar, spelling, and punctuation with no errors.

4 to >3.5 pts

Good

Contains a few (1 or 2) grammar, spelling, and punctuation errors.

3.5 to >3.0 pts

Fair

Contains several (3 or 4) grammar, spelling, and punctuation errors.

3 to >0 pts

Poor

Contains many (≥ 5) grammar, spelling, and punctuation errors that interfere with the reader’s understanding.

5 pts

This criterion is linked to a Learning OutcomeWritten Expression and Formatting - The paper follows correct APA format for title page, headings, font, spacing, margins, indentations, page numbers, parenthetical/in-text citations, and reference list.

5 to >4.0 pts

Excellent

Uses correct APA format with no errors.

4 to >3.5 pts

Good

Contains a few (1 or 2) APA format errors.

3.5 to >3.0 pts

Fair

Contains several (3 or 4) APA format errors.

3 to >0 pts

Poor

Contains many (≥ 5) APA format errors.

5 pts

Total Points: 100

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