Case Analysis Based Recommendation

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MGT591WorkInjuryProject_TeamCharter.docx

Running head: WORKPLACE INJURIES PROJECT CHARTER 1

WORKPLACE INJURIES PROJECT CHARTER 10

Workplace Injuries Project Charter

Texas A&M University Commerce

MGT591 Quality Management

Names

Workplace Injuries Project Charter

Product/Service Targeted

Employees/Workplace Injuries

Black Belt

Project Champion

Team Leader

[Your Name]

Element

Description

Specifications

1. Why does it matter?

Brief description of the process and what is the expected gain/outcome

This project is aimed at improving work place safety for the employees. Notably, a safe work environment means that productivity is high (Unnikrishnan et al., 2015). In any organization, workplace safety measures are necessary for all the employees. Safety measure are meant to protect employees from work related injuries and diseases –something that ensures maximum productivity (Schulte et al., 2014). This project aims at identifying workplace safety issues and hazards –marking the first step required in order to have minimal workplace accidents and injuries.

Therefore, management should play an active role in protecting employee safety in order to achieve the following:

i. To ensure that fewer accidents and employee injuries are reported.

ii. Minimizing the cost of compensating injured workers in terms of medical expenses.

iii. Avoiding the need to spend too much time in replacing the injured employees.

iv. Improving employee performance.

v. Develop a comprehensive workplace safety policy that puts up measures for protecting employees from work related hazards.

2. Problem Statement

What is wrong? Where does the problem exits? What is the magnitude of the problem?

Over the last few months, the organization has faced a major problem whereby the number of employees who are out of work due to work related injuries continues to rise. Normally, as a company, we expect to have zero injured employees as a result of work related accidents. However, the company found out that the ultimate goal of having zero injuries is not realistic. Thus, we set the goal at 1 percent, that is, the company should not have more than 1 percent of employees out work at any time due to work related injuries. Nevertheless, over the last few months, the number has surpassed the set target on 1 percent hence the need to work on this for the purpose of improving the process in order to bring the number of injured employees back into alignment.

3. Goals

What metrics will be improved, what is the current performance for those metrics and how much improvement is targeted? Provide specifics on how metrics are computed

Metrics

Current

Goal

% Improvement

4.

Injuries

Above 1 perfect

To maintain the injuries at 1 percent or below

N/A

5.

Time and Performance

A lot of time is wasted in trying to recruit new employees in order to replace those injured as a result of work place related accidents.

Further, the rising level of injuries has reduced the overall performance of employees thus affecting the overall productivity of the organization.

The ultimate goal here is to reduce the number of injured employees as a result of work related accidents.

N/A

6.

Cost

The company is spending thousands of dollars in compensating the injured employees. Further, the medical expenses covering hospital bills for the injured has got up due to the increased number of injured employees.

The goal here is to minimize the costs incurred in compensating the injured employees as well as paying for the medical expenses.

N/A

7. Project Scope

Which steps of the process are eligible to be reviewed?

Currently, the organization is experiencing an increase in the number of employees injured due to work related accidents. The ultimate goal of this project is to reduce this number in order to reduce the cost of compensating the injured employees and their medical expenses, improving employee performance and overall organizational productivity as well as reduce the time and cost of trying to recruit new employees to replace the injured ones. The scope of this project is to develop a comprehensive workplace safety policy –a document that will guide the organization on how to minimize employee injuries resulting from work related accidents. The policy documents all the necessary measures that are crucial in protecting employees from workplace hazards and issues (Laberge, MacEachen & Calvet, 2014). By doing so, the company will be able to minimize the costs of compensating employees and their medical expenses, improve employee performance and overall productivity as well as reduce the time and cost of recruiting new employees to replace the rising number of injured employees (Huang et al., 2016). In order to achieve this, the project aims at reviewing three key processes that will be crucial in improving the situation. These include:

i. Reviewing the existing safety policies – This process requires a joint from both the management and the staff. An effective workplace safety should identify safety issues and the consequences of failing to adhere to the stipulated safety procedures and guidelines (Kim, Park & Park, 2016). Hence, reviewing the existing policy will be important in identifying issues that are not currently covered by the policy as well as their consequences. This will ensure that employee understand all the issues and how they can avoid them.

ii. Safety Training – Employees in an organization need to be trained on how to practice safety at their places of work (Hammer et al., 2015). According to federal law, employees should be trained on how to use various equipment in order to minimize injuries and accidents when using them (Wu et al., 2014). Thus, this process is aimed at teaching employees on safe operations in order to exercise safety when handling various machines.

iii. Workplace Safety Equipment – This process will review all the personal protective equipment (PPE) that are available. Such equipment is necessary in helping the employees to avoid prospective workplace hazards and issues that can result into injuries (Boughaba, Hassane & Roukia, 2014). They include protective eyewear, shoes, clothing, gloves, helmets, earplugs, among others. The project will seek to review what is available and strive to introduce what is not there in order to protect employees and reduce the rising cases of injuries resulting from work related accidents.

8. Team Structure

Names and roles of team members

9. Schedule

Project Start

May 1, 2019

10.

Define the problem

June 1, 2019

11.

Measure

July 1, 2019

12.

Analyze Data

August 1, 2019

13.

Improve the Process

Sept 1, 2019

14.

Control the Process

October 1, 2019

15.

Return back to the owner

November 1, 2019

16. Project Requirement

What resources, people, departments are required

· Collaboration between workplace department and all other departments within the company.

· Money to facilitate meetings and research.

· Meeting venues

· Time

· Hardware like computers and writing materials

· Team members, that is, the Black Belt, Team Leader, and project champion.

References

Boughaba, A., Hassane, C., & Roukia, O. (2014). Safety culture assessment in petrochemical industry: a comparative study of two Algerian plants. Safety and health at work, 5(2), 60-65.

Hammer, L. B., Truxillo, D. M., Bodner, T., Rineer, J., Pytlovany, A. C., & Richman, A. (2015). Effects of a workplace intervention targeting psychosocial risk factors on safety and health outcomes. BioMed research international, 2015.

Huang, Y. H., Lee, J., McFadden, A. C., Murphy, L. A., Robertson, M. M., Cheung, J. H., & Zohar, D. (2016). Beyond safety outcomes: An investigation of the impact of safety climate on job satisfaction, employee engagement and turnover using social exchange theory as the theoretical framework. Applied ergonomics, 55, 248-257.

Kim, Y., Park, J., & Park, M. (2016). Creating a culture of prevention in occupational safety and health practice. Safety and health at work, 7(2), 89-96.

Laberge, M., MacEachen, E., & Calvet, B. (2014). Why are occupational health and safety training approaches not effective? Understanding young worker learning processes using an ergonomic lens. Safety Science, 68, 250-257.

Schulte, P. A., Geraci, C. L., Murashov, V., Kuempel, E. D., Zumwalde, R. D., Castranova, V., ... & Martinez, K. F. (2014). Occupational safety and health criteria for responsible development of nanotechnology. Journal of Nanoparticle Research, 16(1), 2153.

Unnikrishnan, S., Iqbal, R., Singh, A., & Nimkar, I. M. (2015). Safety management practices in small and medium enterprises in India. Safety and health at work, 6(1), 46-55.

Wu, M. S., Kwong, M. V., Lam, M. T. T., & Yiu-kuen, M. K. (2014). Measurement of safety performance.