Personal Reflection Paper

Module 9: Motivation and  Empowerment

Lecture 1:  Motivating Others

Lecture 2:  Empowering Others

• Describe the psychological and structural elements of empowerment and how empowerment contributes to motivation

• Explain how the job characteristics model can be used to enrich jobs

• Identify factors that play a role in employee engagement and in meeting higher level needs

Lecture 2 Objectives

Empowerment

• Delegation of power or authority to subordinates in the  organization

• Enhances motivation by meeting the higher‐level needs of  employees

• To empower followers, leaders help them understand their  importance and value 

 Provides followers with a direction within which to act  freely

Elements of Empowerment

• Employees receive:  Information about company performance  Knowledge and skills to contribute to company goals

• Employees have the power to make substantive decisions

• Employees understand the impact of jobs

• Employees are rewarded based on company performance

Job Design for Empowerment

Job design: Structuring jobs to meet higher level  needs and increase motivation toward achieving  goals

 Job characteristics model: Considers the core job  dimensions to enrich jobs and increase their  motivational potential

Job Characteristics Model

Source: Adapted from J. Richard hackman and G.R. Oldham, “Motivation through the design of Work: Test of a Theory,” Organizational Behavior Human Performance 16 (1976): 256

Job Enrichment

• Incorporates high‐level motivators into the work – Job responsibility  – Recognition  – Opportunities for growth, learning, and  achievement

Degrees of Empowerment

Engagement

Occurs when people in an organization:

 Enjoy their work and are satisfied with their  work conditions

 Contribute enthusiastically to meeting goals

 Have a sense of belonging and commitment

Engagement

Occurs when people in an organization:

 Enjoy their work and are satisfied with their  work conditions

 Contribute enthusiastically to meeting goals

 Have a sense of belonging and commitment

“Actively involved in meaningful work”

Employee Engagement

• ENGAGED: ___%

• NOT ENGAGED: ___%

• ACTIVELY DISENGAGED: ___%

26 55 19

Employee Engagement

• ENGAGED: 19%

• NOT ENGAGED: 55%

• ACTIVELY DISENGAGED: 26%

New Ideas for Motivation

“Making progress principle”

 Important factor that boosts motivation,  positive emotions, and perceptions in making  progress toward meaningful goals

Leaders can:

 Set clear objectives  Give people freedom  Give sufficient time and resources

 Help people see how they are contributing  Encourage people  Provide recognition  Give regular feedback

“Thriving workforce”  People are satisfied, productive, and engaged in 

creating a better future for themselves and the  organization

 Incorporates vitality and learning

New Ideas for Motivation

Complete:

Leader’s Self‐Insight 8.3

Employee Engagement

VIDEO

‐ PeopleStreme

Online Check for Module 9