Personal Reflection Paper
Anna Wang
MGT411-14.2.pdf
Lecture 1: Organizational Change
Lecture 2: Personal Change
Module 14: Leading Change (Chapter 15)
Lecture 1: Organizational Change
Lecture 2: Personal Change
Module 14: Leading Change (Chapter 15)
Lecture 2 Objec9ves
• Discuss How “Personal Change” Relates to “Resistance to Change”
• Explain the Kubler-Ross Model of Change
• Describe the Bridges TransiFon Model of Change
• Choose…
Three Kinds of Change
Environmental
Planned
Personal
Three Kinds of Change
Environmental
Planned Smart Way
Personal
Stupid Way
Do Something
Do Nothing
Resistance to Change
Resistance to Change
“Any behavior that slows the speed and scope of change”
FEAR!
Elizabeth Kubler-Ross
Bridges Transi9on Model
Bridges Transi9on Model
Keys to Help People Change
Provide a posiFve emoFonal aNractor
Ensure people have a support system
Use repeFFon
Involve people early
Apply aRer-acFon reviews
Credibility from the Fundamentals
Self-Assessment “Resistance to Change”
Complete:
Leader’s Self-Insight 15.1
VIDEO
Carly Fiorina: The Dynamics of Change and Fear
Online Check for Module 14
GUARDIAN Establish TRUST
“Give Respect, Receive Trust”
NAVIGATOR Clarifying PURPOSE
“Keep the Main Thing, the Main Thing”
COACH Strengthening PEOPLE “You Can’t Do It All”
ARCHITECT Building the TEAM
“Less Me and More We” REVOLUTIONARY
Leading CHANGE “Change or Die”
YOUR “2 of 5”?
2 of 5 with no fatal flaws
Fatal Flaws
1. Problems with interpersonal relationships 2. Difficulty building and leading a team 3. Difficulty changing or adapting 4. Failure to meet business objectives 5. Too narrow a functional orientation
Time to Choose
The Excep9onal Leader
