Personal Reflection Paper

Lecture 1: Organizational Change

Lecture 2: Personal Change

Module 14: Leading Change (Chapter 15)

Lecture 1: Organizational Change

Lecture 2: Personal Change

Module 14: Leading Change (Chapter 15)

Lecture 1 Objec8ves •  Discuss the Three Kinds of Change •  Review Environmental Factors Crea@ng the Need for Change in Organiza@ons

•  Describe how True Leaders have an Inherent Responsibility to Lead Change

•  Describe the Quali@es of a Change Leader •  Review KoIer’s Eight-Stage Model of Planned Change

Three Kinds of Change

Three Kinds of Change

Environmental

Three Kinds of Change

Environmental

Planned

Three Kinds of Change

Environmental

Planned

Personal

Three Kinds of Change

Environmental

Planned

Personal

Do Something

Do Nothing

Three Kinds of Change

Environmental

Planned Smart Way

Personal

Stupid Way

Do Something

Do Nothing

Three Kinds of Change

Environmental

External Climate

V U C A

External Climate

Vola8le Uncertain Complex Ambiguous

Environmental Scan/ Situa8onal Awareness (SA)

Forces Driving the Need for Change

Managers Leaders

Planning & budge8ng SeOng Direc8on

Organizing & Staffing Aligning People

Controlling & Solving Problems Mo8va8ng & Inspiring

Managers: Keep things the same Leaders:

KoIer on Managers vs. Leaders

Managers Leaders

Planning & budge8ng SeOng Direc8on

Organizing & Staffing Aligning People

Controlling & Solving Problems Mo8va8ng & Inspiring

Managers: Keep things the same Leaders: Change things

KoIer on Managers vs. Leaders

Managers Leaders

Planning & budge8ng SeOng Direc8on

Organizing & Staffing Aligning People

Controlling & Solving Problems Mo8va8ng & Inspiring

Managers: Keep things the same

Leaders: Change things!!

KoIer on Managers vs. Leaders

Change Agent (Leader) Characteris8cs

ü  Define themselves as change leaders ü  Demonstrate courage ü  Believe in employees being responsible ü  Assimilate and ar@culate values that promote adaptability ü  Recognize and learn from their own mistakes ü  Have vision and are capable of managing complexity,

uncertainty, and ambiguity

Three Kinds of Change

Environmental

Planned

Three Kinds of Change

Environmental

Planned

Ø  Planned Change Ø  Organiza8onal

Change Ø  Change Management

Three Kinds of Change

Environmental

Planned

Personal

Do Something

Do Nothing

What Do We Change?

When Do We Change?

How Do We Change?

What Do We Change?

What Do We Change?

McKinsey & Co.

When Do We Change?

When Do We Change?

?

“Felt Need” to Change

Credible Change Agent

“Readiness to Change”

How Do We Change?

The Eight-Stage Model of Planned Organiza@onal Change

Ko\er & Cohen

Ø  Set the Stage ü  Increase urgency ü  Build the guiding team

Ø  Decide What to Do ü  Get the vision right

Ø  Make It Happen ü  Communicate for buy-in ü  Empower ac@on ü  Create short-term wins ü  Don’t let up

Ø  Make It S@ck ü  Make change s@ck (create a new culture)

Apprecia8ve Inquiry

Technique for leading change that engages individuals, teams, or the en@re organiza@on by reinforcing posi8ve messages and focusing on

learning from success

Four Stages of AI

Three Kinds of Change

Environmental

Planned Smart Way

Personal

Stupid Way

Do Something

Do Nothing

Self-Assessment “Are You a Change Leader?”

Complete:

Leader’s Self-Insight 15.2

VIDEO

“A Brief Introduc8on to CHANGE MANAGEMENT”

- Paul Brown