BUSINESS MANAGEMENT A+ WORK, ON TIME, NO PLAGARIZING; ON TIME
MBA program enrolment as a catalyst for boundaryless career goals (part two)
Naser Muja and Steven H. Appelbaum
Dr Naser Muja is a Graduate
Student in the Master of
Business Administration
Program and Dr Steven H.
Appelbaum is a Professor of
Management, both are based
at Department of
Management, John Molson
School of Businesses,
Concordia University, Montreal,
Canada.
Abstract
Purpose – Further investigation of the thoughts and attitudes contributing to the voluntary pursuit of an
MBA degree and career change is necessary to better understand career motivations and to satisfy career
goals. The purpose of this two-part paper is to achieve this objective.
Design/methodology/approach – Factors contributing to the cognitive decision to enroll in an MBA
program and the subsequent impact of self-discovery gained upon program entry on career strategy were
explored using a 32-question survey based on empirical research findings.
Findings – Part-time and full-time MBA students exhibited differences in decision criteria applied for MBA
program entry. Following program enrollment, opportunities for career growth led to upward goal revision
and increasingly focussed goals.
Research limitations/implications – Participation was potentially limited by survey distribution during a
demanding academic period where many project reports and group presentations were due. A single MBA
program in the downtown Montreal area may not be representative all programs in the population.
Practical implications – Anchoring individual career identity and social identity has become increasingly
complex as employers in many industries undergo continuous transformational change.
Social implications – Integration within the work environment of identified career roles requires additional
attention to validate an individual’s strategic career efforts.
Originality/value – Surveying MBA candidates about career decisions and goal-revision allows for a
valuable “snapshot” of career evolution over time. By promoting increased self-awareness, applied
knowledge gained through MBA program activities acts as a catalyst for self-efficacy beliefs which results in
upward distal goal-revision or increased goal focus.
Keywords Self-efficacy, Social cognition, Career strategy, Cognitive decision making, MBA enrolment,
Voluntary career change
Paper type Research paper
Results
Part One of this two-part article presented relevant literature, the methodology and the
hypotheses that were tested with the results to be presented in this part two as well as
the conclusions and future directions. The survey sample (n¼ 61) represented 13.6 percent of
the total MBA student population at the John Molson School of Business which is comprised
of 172 part-time students and 275 full-time students. In total, 22 part-time students (36.1
percent of survey sample) and 39 full-time MBA students (63.9 percent of survey sample)
participated in the research survey (see table I in part one). While the majority of MBA students
were Canadian citizens, 40 percent of students were international and permanent residents
indicating that they have been present in Canada for less than three years; the duration of
physical presence required for citizenship consideration. In addition, 67.2 percent of survey
participants were less than 30 years of age, suggesting greater freedom of career mobility due
to fewer personal constraints. Therefore, MBA students experience complex socio-economic
conditions involving physical relocation, social and professional network disruption, and challenges
associated with integration in novel contexts (Feldman and Ng, 2007).
DOI 10.1108/ICT-02-2013-0012 VOL. 46 NO. 4 2014, pp. 201-208, C Emerald Group Publishing Limited, ISSN 0019-7858 j INDUSTRIAL AND COMMERCIAL TRAINING j PAGE 201
The decision to enroll in graduate studies involves a complex array of objective and subjective
criteria which together contribute to the development of personal intentions that ultimately lead
to behavior. Compared to part-time MBA students, a significantly higher proportion of full-time
students were seeking a new employer (9.1 vs 53.8 percent; po0.05). To gain insight into
the decision criteria considered for the strategic career decision to enroll in the MBA program,
MBA students were asked to check all the indicated criteria that applied (see table II in part one).
Program reputation (75.4 percent) followed by tuition cost (67.2 percent) were most frequently
selected among the decision criteria indicated. Significant differences were present between the
proportion of part-time and full-time students who indicated convenience (72.7 vs 41.0 percent;
po0.05), length of program (22.7 vs 59.0 percent; po0.05), and post-MBA salary (9.1 vs 38.5
percent; po0.05) among the most important decision factors considered for MBA program
entry. Voluntary open-ended responses indicated the unique characteristics of the MBA
program (two of four responses) and career placement (two of four responses) as additional
decision criteria that were considered.
To explore the boundaryless career tendencies of MBA candidates, MBA students were
asked to indicate the reasons that best explained their strategic career decision to enroll in the
MBA program (see table III in part one). Work that “provides a strong sense of success and
accomplishment” was the most frequently indicated factor selected by MBA students (68.3
percent) followed by “skills required to gain employment in a different industry” (61.7 percent).
Significant differences were present between the proportion of part-time and full-time students
who indicated the identification of work that “Supports need for personal happiness” (36.4 vs
65.8 percent; po0.05) and the development of skills that “promote advancement within my
present company” (59.1 vs 10.5 percent; po0.05) as reasons for MBA enrollment. McNemar’s
non-parametric test for nominal responses did not reveal significant differences between
the response proportions for decision Factors 1, 3, 4, and 7 listed in this question; which are
each related to boundaryless career characteristics. Voluntary open-ended responses primarily
indicated MBA program entry as a means to obtain “a deeper understanding of business
management.”
The variables of interest in this study were the MBA students’ interest in career mobility, career
research, and the extent of work integration. Predictor variables included career growth
potential, social support, and goal revision. The means and standard deviations of these six
variables, and the inter-correlations are presented in Table IV in this part two. The internal
consistency of the scales was low to near acceptable (Cronbach’s a score40.7 being acceptable)
with Cronbach’s a ranging from 0.58 to 0.68 for the measures taken immediately at the end of the
Winter term. The correlation between career growth opportunity and career mobility (r¼�0.52,
po0.05) was significant. The correlations between career research and career mobility (r¼ 0.17,
po0.05), career research (r¼�0.58, po0.01), and work integration (r¼�0.50, po0.05) were
also significant. Finally, the correlation between goal revision and employer feedback was also
significant (r¼ 0.66, po0.05). There was no correlation between social support and career
mobility (r¼�0.03).
Of the 61 MBA candidates who participated in the survey, 14 (23 percent) indicated that they
have changed industries and five (8.2 percent) indicated that they are seeking advice related
to career change. Considering the transformational extent of such voluntary career change,
Table IV Descriptive statistics and inter-correlations among variables
Variable M SD a 1 2 3 4 5 6
1. Career mobility 3.53 0.76 0.64 1 2. Career growth potential 2.93 1.14 0.65 �0.52* 1 3. Career research 3.69 0.54 0.58 0.17* 0.72 1 4. Social support 3.49 0.72 0.57 �0.03 0.61 �0.17 1 5. Goal revision 3.67 0.65 0.67 0.13 0.66* �0.02 0.11 1 6. Work integration 3.12 1.20 0.68 �0.35 0.15 �0.58** �0.27 �0.5* 1
Notes: *po0.05, **po 0.01; ANOVA, Scheffe post-hoc test
PAGE 202 j INDUSTRIAL AND COMMERCIAL TRAINING j VOL. 46 NO. 4 2014
it was hypothesized that individuals may experience work integration challenges following this
decision. The majority of respondents (86 percent) did not self-report any regrets about their
decision to change industries. Indeed, many respondents took considerable time to develop
and implement the decision to change industries ranging from one to six months (50 percent) to
greater than six months (38.9 percent). Only two individuals surveyed (11.1 percent) arrived at
the decision to change career industry within a matter of days. Interestingly, although 60 percent
of individuals self-report that they are familiar with the requirements and responsibilities of the
new industry, career integration within the new industry was reduced (26.7 percent agreed and 0
percent strongly agreed). More than half (60 percent) of respondents continued to identify with
their previous career role and 53.3 percent remained engaged in activities within their previous
industry. Analysis of part-time and full-time responses showed that full-time students were more
likely to have disidentified and disengaged (50 percent full-time agree vs 12.5 percent part-time
agree) from their career role as part of MBA pursuits. However, due to a reduced sample size,
this finding was not found to be significant. Text analysis of 17 non-voluntary open-ended
responses regarding the primary contributing factors to the decision to change industries
revealed goal revision, protean/boundaryless career inclinations, and increased self-efficacy
(see Table V in this part two). These results are discussed in relation to the existing literature in the
following section in order to determine their congruency or lack of fit.
Discussion of results
Academic programs offer the opportunity to observe individual careers in a state of flux. The
decision to enroll in an MBA program is a critical element of career strategies directed toward
either job promotion, change of employer, change of job industry, or opportunities for self-
employment. However, individual motives for incremental or transformational changes in career
path are often unclear due to a complex combination of objective and subjective factors which
vary across time (Bandura, 1977; Ajzen, 2002). More than 80 percent of the survey participants
undergoing industry change required a period of several months to fully develop their intent and
take action. While highly individualized socio-economic contexts and network resources
Table V Text analysis of open-ended responses to question no. 32: “Please indicate the
primary contributing factors to take action toward this career decision.”
Wanted to broaden work opportunities. Job opportunities were limited in my industry (PB, GR) New interests (PB, GR) Opportunity and ambition (PB, SE) Self-actualization (PB, SE) Low salary, my bachelor’s degree needed to be complemented by a master’s degree (GR, SE) Better rewards. Wanted a change. New challenges. Separation from the problems of the previous industry. (SE, PB, GR) Personal fulfilment and over-all career advancement (PB, GR) Job prospects, interest (GR, SE) Goals (GR) Although I enjoyed my job as a geo-marketing analyst, it does become monotone and I am looking for variety and above all, mobility. While I have yet to decide what exactly to do post-MBA, I have a better idea of my aptitudes (GR, SE, PB) It better suits my abilities and interests than the work I was previously doing. Knowing my personal strengths and weaknesses and to learn more about the job description (PB, GR, SE) Less excitement in my current career. Unfriendly management. Look for new challenges (PB, GR, SE) I have gained a deeper understanding of my level of expertise and therefore feel as though staying in my current position would not benefit me in utilizing these traits to their fullest (SE, GR) Frustration with previous employer: talents not recognized nor was I offered possibility for promotion. MBA studies have given me the platform to showcase talents I knew I had, and others I did not know I had (SE, PB) Learning, challenge, contribution (SE, GR) Self-fulfillment (SE, PB) Wanted to broaden work opportunities. Job opportunities were limited in my industry (GR, PB)
Notes: GR, goal revision; PB, protean/boundaryless; SE, self-efficacy
VOL. 46 NO. 4 2014 j INDUSTRIAL AND COMMERCIAL TRAINING j PAGE 203
contribute to individual variations in career strategy there are nevertheless universal drives for
self-actualization and career satisfaction that result in common goal-seeking behaviors
(Feldman and Ng, 2007). For example, increased self-efficacy beliefs due to work experience
contribute to career goal revision and active reflections about career identity (Feldman and
Bolino, 1997). Yet, the capacity of employers to offer opportunities for career growth may be
limited which reduces satisfaction and increases job turnover (Chiaburu et al., 2006). Given the
dominant association between career identity and self-identity it is not surprising that individuals
are driven by personal growth, control, mobility, psychological success, and work satisfaction
which are characteristic of protean and boundaryless careers (Muja and Appelbaum, 2012). The
key question that arises is “How do individuals identify and engage in a new career role that
better satisfies their psychological needs?” As individuals identify meaningful careers and
become “embedded,” they experience greater career success and reduced mobility (Feldman
and Ng, 2007).
The H1 that opportunities for career growth will negatively correlate with interest in career
mobility offered by enrolling an MBA program was supported by survey analysis (r¼�0.52;
po0.05). Despite being committed to working with their recent employer (59 percent agree/
strongly agree) and overall satisfaction by the level of recognition they received for their work (62
percent very satisfied/somewhat satisfied), only 11.5 percent of MBA candidates surveyed are
currently seeking job promotion from their current employer. Greater than half of survey
respondents (52.5 percent) indicated that an MBA degree was not required for career
advancement at their most recent employer suggesting an upward revision in career goals and
limited growth opportunities. Consequently, compared to additional work experience, an MBA
degree was perceived as a more effective approach toward career advancement (Kelan and
Jones, 2009). Therefore individuals may opt to minimize losses and reduce escalation of
commitment, by disengaging from their employer in order to pursue an MBA degree (Wrosch et
al., 2003). This decision may by facilitated by a reduction in satisfaction organizational
commitment by employees over time (Bentein et al., 2005; Boswell et al., 2005, 2009). In
addition, reduced employee “embeddedness” which consists of overall organizational “fit,”
“links” with colleagues, and the amount of “sacrifice” required to sever these links has been
proposed as a factor contributing to career mobility (Mitchell et al., 2001; Holtom and O’Neill,
2004). As indicated by the criteria considered for MBA enrollment, the decision to pursue an
MBA degree is related to boundaryless and protean career intentions, including the quest for
meaningful work (Wrzesniewski et al., 1997), greater career control and career mobility (Carless
and Bernath, 2007; Khapova et al., 2007), and overall personal happiness derived from career
identity and lifelong learning (Chiaburu et al., 2006).
Voluntary career change requires significant personal investment in money, time, and effort.
Although convenience, length of program, and post-MBA salary were important decision factors
(see table II in part one), personal/family relocation, absence from work, and time investment
were not significant contributors; indicating high mobility and a reduced demand to consider
external stakeholder needs. Also, survey responses indicated only a modest degree of research
and network consultation prior to the decision to submit an application for MBA program
enrollment suggesting that heuristics may have contributed significantly. Reduced employee
commitment has been shown for those having diverse social networks (Higgins, 2001). Similarly,
peer-to-peer and social forms of recognition have been reported as important factors career
consideration (Quigley and Tymon, 2006).
“y nearly two-thirds of students surveyed indicated that they entered the MBA program with a realistic career plan (64 percent), greater than half of survey participants also indicated that their career strategy changed due to knowledge gained upon entering the program (52 percent).”
PAGE 204 j INDUSTRIAL AND COMMERCIAL TRAINING j VOL. 46 NO. 4 2014
The H2 that career research and social support will positively correlate with interest in career
mobility offered by MBA enrollment was partially supported. While career research was
correlated with career mobility (r¼ 0.17; po0.05), social support had a negligible impact on
career mobility (r¼�0.03). Although greater than 90 percent of survey participants indicated
strong social network support, social networks/social cognition had little influence or
contribution toward the decision to pursue an MBA degree. This finding suggests that career
change and the pursuit of an MBA degree are highly personal goals which are potentially
considered in relative isolation in order to maintain regulatory focus and reduce cognitive
dissonance (Higgins, 1998). Social network support may serve primarily to encourage or confirm
individual intentions and cognitive bias while bearing reduced weight in terms of strategic action.
Therefore, social networks may act to self-fulfil individual intentions and self-efficacy beliefs
(Dijksterhuis and Aarts, 2010). Such a high degree of “focalism” on the “to be” predicted
outcome may contribute to future forecasting error in terms of career goal (Wilson et al., 2000).
Alternatively, the quality of career information provided by social networks may require further
investigation as closely associated support members are not likely to disagree or resist with
expressed individual goals (Schoenfeld and Bruce, 2005; Leary, 2007; Ng et al., 2008). An
overall lack of diverse insight and unbiased constructive input from employers, family, and peers
may explain the reduced influence of social cognitive networks on the decision to enroll in an
MBA program.
Attending to novel stimuli and integrating relevant information into conscious thought is critical
for shifts in job attitudes and the development of realistic goals (Oettingen et al., 2001; Judge
et al., 2005). While nearly two-thirds of students surveyed indicated that they entered the MBA
program with a realistic career plan (64 percent), greater than half of survey participants also
indicated that their career strategy changed due to knowledge gained upon entering the
program (52 percent). Students reported that their career goals were either revised upward (50.9
percent) or increasingly focussed/unchanged (31.6 percent) with the remaining individuals
indicating that they completely changed goals or that they “did not know.”
The significant positive correlation between career growth potential and goal revision (H3,
r¼ 0.66; po0.05) indicates that further analysis regarding the quality of information received
prior to MBA program entry is necessary. Feedback and recognition received prior to MBA
enrollment is most likely employer or industry specific, and is therefore insufficient to provide an
accurate impression of other business industries. Alternatively, MBA candidates enter the
program with realistic expectations and goals which are then revised by increased self-efficacy
beliefs (Latham and Brown, 2006). Indeed, 82.4 percent of survey participants indicated that
they gained novel insights about their personal abilities upon entering the program.
The H4 that career research and goal revision upon entry in the MBA program each correlate
negatively with work integration (r¼�0.58; po0.01 and r¼�0.50; po0.05, respectively) was
supported; indicating conditions of flux for MBA students intending to change industries.
Challenges associated with integration within a novel career role or industry will likely vary
between part-time and full-time MBA students. Part-time MBA students continuing to work
appear are less likely to have disengaged and disidentified with their career role which may
reduce flexibility for change (remain with employer vs accept external job offer) and increase
cognitive dissonance (increased admiration for their present work vs initial perceived need for
career change). In contrast, full-time students may be able to experiment more frequently with
novel career roles due to reduced employer commitments.
Conclusion
MBA programs serve as a catalyst for career change by offering a stimulating environment where
individuals can discover and develop their skills and abilities while practising roles associated
“y82.4 percent of survey participants indicated that they gained novel insights about their personal abilities upon entering the program.”
VOL. 46 NO. 4 2014 j INDUSTRIAL AND COMMERCIAL TRAINING j PAGE 205
with various business careers (Baruch and Peiperl, 2000; Baruch and Leeming, 2001). Large
volumes of social cognitive information are available to develop the decision to pursue an MBA
degree. However, the quality of social cognitive information may be impaired by the tendency of
individuals attend to what they “like to hear” rather than what they “need to hear” regarding their
career decision. Similarly, it appears that individual intents are difficult to modify, by social
cognition or otherwise, once they have been developed. The majority of those intending to
change industries took from two to six months to more than six months to consider this decision;
suggesting a readiness to undertake the challenges associated with career change. Once
enrolled in an MBA program, individuals appear to reduce their level of bias and revise their
strategic career decisions more willingly; suggesting access to a greater diversity of objective
information and the ability to test individual career “hypotheses” by experimentation in the MBA
program setting.
Matching intent with behavioral outcome requires significant foresight and resource
allocation to pursue goals and maintain self-regulation of learning (Locke, 1996; Carver and
Scheier, 1998). Over the course of their MBA studies, graduate students progressively
refine their analytical skill sets, newly acquired competencies, personal goals, and career
identity in preparation for businesses workforce (re)integration via self-regulatory feedback
loops (Lord et al., 2010). Throughout this rigorous process, individuals regularly consider
the extent to which employment opportunities correspond to their personal identity, life
purpose, and sense of accomplishment. As a result, meanings associated with major
business professions have shifted from expertise in the execution of specific tasks to the
lasting qualities of the work delivered. In effect, an affective component has emerged as
dominant part of career decision strategy such that individuals increasingly seek and prioritize
happiness, control over career direction, and feelings of success above salary, job tasks,
and promotion.
Self-effective individuals are highly self-aware which implies an elevated degree of emotional
intelligence; whereupon emotions are cognitively monitored. Thus, affective elements, such as
personal meaning and purpose, are juxtaposed with fundamental business career tasks to
influence individual career decisions and career strategy during self-regulation of learning. The
term boundaryless has been used to describe the environment in which career mobility takes
place as well as actual employee trajectories (Sullivan and Arthur, 2006). Similarly, career mobility
may be measured either objectively (e.g. the frequency of job/career change) or subjectively (e.g.
according to employees’ perceptions of the desirability or practical utility of mobility). Unlike the
uncertainty and lack of definition implied by the use of the words protean or boundaryless to
describe careers, self-effective individuals have clear career intentions and they are committed
toward attaining personal and professional satisfaction. As part of business strategy, employers
must anticipate, listen critically, interpret, decide, deliver, and learn about these generational
differences in employment and identify leaders (Briscoe et al., 2010). There is a need for
improved communication between employers and MBA students to provide realistic work
previews and facilitate effective work integration to ensure a lifetime of meaningful work and
long-term satisfaction with career identity.
Limitations and directions for future research
There is a need to replicate the findings to provide a more complete understanding of
management as a career choice among MBA students. Finally, greater attention to the evolution
of career goals over time is necessary. It will be important to survey MBA students about their
career goals and intentions prior to program entry and then perform a follow-up survey prior to
“MBA programs serve as a catalyst for career change by offering a stimulating environment where individuals can discover and develop their skills and abilities while practising roles associated with various business careers.”
PAGE 206 j INDUSTRIAL AND COMMERCIAL TRAINING j VOL. 46 NO. 4 2014
graduation in order to better comprehend the factors that contribute to career goal revision
and integration. Future research should involve a larger number of MBA students from a wider
array of universities.
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About the authors
Dr Naser Muja has more than 15 years of biomedical research experience in Neuroscience and
has published 27 articles the areas of neural plasticity, learning and memory, central nervous
system development, and diseases of the nervous system. As a Graduate Student in the MBA
program, he actively seeks to develop and provide solutions to business challenges including
workplace productivity, organizational effectiveness, and the advancement of mental and
physical health in society.
Dr Steven H. Appelbaum’s current research is centred mainly on downsizing, managing change,
and transformational behavioral management. He has published over 100þ articles in
prestigious academic journals. Awarded Most Outstanding Paper Award (May 2012) by Emerald
Literati Network 2012 Awards for Excellence for paper, “Globalization of Performance Appraisals:
Theory and Applications,” Management Decision, Vol. 49, No. 4, 2011. Dr Steven H. Appelbaum is
the corresponding author and can be contacted at: [email protected]
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