leadership and effectiveness skills
taklin
LeadershipTheoryPP1.pptxLeadership Theory
Leadership and Power
Leadership- use of power and influence to direct activities of people towards goals.
Power- ability to influence behavior of others and resist unwanted return influence.
Types of Power
Legitimate- based on authority and chain of command
Coercive- have control over punishments in an organization- fire, demote, suspend, lower pay- not best way to manage.
Reward- if someone has control over resources and rewards and employee wants
Expert- from a person’s knowledge, expertise, skill or knowledge, problem solving skills
Referent- desire to identify and associate with a person- affection, admiration, loyalty toward a specific person.
Influence
Use of behavior to change someone else’s behavior or attitude.
Tactics:
Rational persuasion-using facts
Inspirational appeal- appeal to persons values, personality
Consultation, participative method
Collaboration- manager helps employee do task, reach goal
Ingratiation and personal appeals- favors, compliments based on friendship
Exchange- offer reward for task accomplishment
Negotiating
We all negotiate!
Steps
Preparation- set goals, understand other party you are talking to as much as possible
Exchange information ask key questions about needs, listen
Bargain- concessions; keep needs/other party’s motives in mind; win/win- Covey book.
Close the deal; commitment by both parties to agreement
Follow up
