to revise this work is very important no one is focusing on what im asking i need the work in 12 h

A reflective report writing is a particular skill that needs to be developed because it forms the basis of discovering oneself and help a person make a sound decision based on the weaknesses or strength found in their analysis. In this report, I analyze my encounter with a good and a bad manager and the lessons that I learned from the scenarios using Gibbs (1988) version of the reflective cycle. The leadership, emotional and persuasive and other theories will be used to gauge the kind of a person I am. Finally, the personal development plan will make me realize what I learned in the analysis of myself and how to perform better in the future.

Writing a reflection report is essential to know about the feelings emotions and experiences related to a particular event (Hyler, 2015), current reflection has been written to express my feelings and emotionally based on experiences of working with the good and bad manager. Contemporary thinking would help me to understand my own emotions and excitement during these experiences, and it will also help me to take better decisions for my career becoming a good manager. Further, the reflection helps me realize my weaknesses and strength in dealing with issues in the day to day activities.

Experience with a good manager

As a vendor in the ice cream shop, I am expected to serve clients and compile a report at the end of the day. The conflict between my boss and I emerged when I came late to work one of the working days and my duty as an ice vendor was subjected to laziness. My boss never entertained laziness, and as a result, I expected that my boss would be very harsh on me. However, what my boss did to me made improve my morale, and my self-esteem rose a notch higher. He called me to the board room and softly asked me why I had come late to work.

My response was that I took a walk to the place of operation and that took me one more hour than usual, and as a result, I arrived late. He used his experience and told me always to have a time planning schedule. He explained to me all the possible scenarios which could have made me not to be time-conscious in attending my duties. He insisted that he considered the first mistake as a chance to learn and did not expect a repeat of what happened on that day. He increased my confidence by expressing his trust in my abilities and assurance that I can do better in such scenarios. I felt very confident because of the way the manager talked to me, and I vowed always to make the right decision to avoid disappointing him. I thought I have a mentor and the shop is not a place where I learn a living but a place to learn about the skills in life which are needed. I made a mistake of taking a personal walk knowing well that this would make me get late to the job, but the feeling made me understand more about how to manage people to make them better. Going forward, I resolved always to have a time plan.

The leading theory is transformative leadership. A transformative leader not only makes the employee perform better but also builds confidence in him to make him or her to be a transformed person (Amanchukwu, Stanley, and Ololube,2015). The James-Lange theory of emotion (date ) was very much evident in this scenario as my feelings over the harsh character I had associated my boss with got stimulated out of my physiological arousal. From the start of the conversation, it was very evident that my manager had some sense of emotional understanding considering how he took full control of his arrogance as a way of reacting to my laxity (Sharp,2014). This is through the fact that I had developed a lot of fear regarding the nature of my boss. In my reaction to what the boss told me, my physiological responses were as a result of the anxiety I was feeling inside after I realized that what I did was wrong. The only thing that convinced me of my voluntary actions in the process of mediation with my boss was the calmness of my boss in handling my situation. Initially, I decided to take a walk to the workplace, something that I did without the consent of the consequences associated with it. This was because of the rapport that was so strong between my boss and me. In my experience, the social judgment theory(date ) made me develop an attitude thinking that I did something wrong. This was what came first before I could express my fear and my boss saw that from what my facial expression showed (Perloff, 2016). The message that the boss gave me specifically persuaded me (this is persuasive theory say that according to this theory with date ) and made me change my attitude and understood what he said was meant to teach me never to repeat that mistake because it was not good for the growth of the organization.

The experience with the boss has formed my employability behavior always to accept my mistakes and change for the better how (refere to PDP). The only point of concern was that of recognizing the finality of my mistakes in which this would elicit the virtue of admitting to mistakes and learning from them without giving any excuse. The background is very applicable in future careers in especially in the field of business where my customers would require adequate time for service delivery.

As a worker at one of the mobile phone company, instruction from the boss was that I should arrive in the facility any time from 5:00 pm. I made it a habit to come to work at precisely 5:00 because I believe punctuality is the mother of all business success. Last week on my way to work, I was delayed by traffic, and I had to look for other means, but unfortunately, I arrived at5:30 and I did not expect any problem... I was not only embarrassed, but I also felt that I am of no good to the organization. I could hear him yell as he entered his office that he always saw me as a person who is paid to do nothing in the organization. I opened his office, apologized further and promised never to come late again.

In the future, when I am given such a chance to work in such a venture, I will be asking for a clear communication because I understood that any time from 5:00 pm was good for reporting and that is why I did not feel guilty reporting at 5:11(YOU SAID 5:30) pm. The experience with my manager in terms of cooperation had taken another dimension in that the bond between him and me had drastically been broken and was getting weaker to the point where the spirit of me exiting from the call for duty had taken roots in me. My manager played a significant role in ensuring that I met the standards of being committed to my work and devote my time to the service. The main lesson from my manager was that of the art of not wasting time in my duties.WHAT WAS THE FEELING IN THIS EXPERIENCE AS THE MANAGER WAS BAD MAKE SURE TO SPECIFY HOW BAD HE WAS what let u feel but not repeat what u said in experience one

The leading theory is the trait theory of leadership. A trait theory expresses how a leader should behave when an employee makes a mistake(IS BEEN REPEATED AS WE SAID THIS IN EXPERIENCE 1). The trait theory is also very evident in my experience. Even though my manager was very unforgiving to administer critical tempers on me, he could feel my secret desire to curb the problem in future work progress. My objective of considering the value of maintaining my status quo? was gaining some achievement in that, and I had foreseen the skill of my boss in trying to depict some leadership element. By being tough on me, he was able to cultivate the spirit of laziness in my duties ending up increasing my ability to withstand the temptation of wasting time in the work. Moreover, the cognitive dissonance theory cultivated my persuasive skills in that I managed to sustain the behavior of my boss (Moyer-Gusé, E., 2008)This way, I was able to persuade (put the persuasive theory) him to cool down as I lingered on my weakness of coming late to work It formed my belief about my future actions in employment and employability.

In my career, there are chances that I will meet similar bosses and what matters is how I react to their yelling and shouts. Motivation theory in this conversation with my boss removed me from the emotions of fighting back my ego. The realization of the motivating power of emotions stimulated my patience which made me hold down my horse (I didn’t get this sentence) (Frey, B.S. and Jegen, R., 2001). In the future, I would treat such a scenario very differently by maintaining cool then ask for proper terms after the boss has cooled down. My motivation to work was crushed at that particular time, and I could not work well (Stiff, and Mongeau, 2016:77) I learned a lesson both as a manager and a worker, when I will be in leadership positions, I would always act in a way that motivates and give the worker morale to work more diligently.

The analysis has successfully shown the kind of person I am and the way I react to problems in the place of work. The experience I had with my managers have given a stable position that would enable me to keep a focus on the best way of handling different kinds of managers who have diverse personalities and styles of approaching mistakes from workers. I have a feeling that mistakes are learning points and that is why I was happy when the excellent manager confirmed that. My development plan has an ambition of being goal oriented, not emotional in business issues and to be a good problem solver. This experience has provided a fairground from which I can examine my weaknesses as a manager and promote equality in my leadership. With such traits, I will make the best manager without any doubt since I have taken evaluation of good managerial skills.

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PERSONAL DEVELOPMENT PLAN