Cover Letter

Farzad Beekzad San Francisco Bay Area

[email protected] (510) 650-5171

Experience Area Supervisor Adecco Aug 2020 - Present (3 months +) • Adecco is partnering with DoorDash, the largest third-party delivery service in the U.S. • Utilizing G Suite and MS office during operations. • Making sure customer’s orders get delivered smoothly, communicate with customers when issues arise and making sure pickups go smoothly.

Lead - Operations Associate Adecco Aug 2020 - Aug 2020 (1 month) • As a team lead, I had new associates set up for success and work safely and productively. • Assessing associate work performance and providing detail feedback. • Building scalable solutions to improve our overall business.

Operations Associate Adecco May 2020 - Aug 2020 (4 months) • Picked, packed, and staged. Accurately picked items in customers’ orders, packed items in bags, and prepared bags for handoff to couriers. • Helped improve operations. Contributed ideas to improve quality and customer experience. • Provided a critical service to the community by participating in the grocery supply chain.

Sales Representative Unique Gems and Jewelry Feb 2015 - Nov 2019 (4 years 10 months) • Attended local and out of state gem shows to display and sell merchandise. • Helped determine pricing schedules for quotes, promotions, and negotiations. • Obtained deposits and balance of payment from clients. • Maintained client records.

Sales and Marketing Intern MassagePanda Jun 2014 - Aug 2014 (3 months) • Worked inside the Plug and Play Tech Center building, which is the largest start-up accelerator and business incubator in the Bay Area and houses 300 start-ups. • Attended events and network with potential clients. • Collaborated with my team members by using Slack to share information effectively to get things done.

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• Contacted businesses and customers by performing B2B as well as B2C sales via HubSpot CRM.

Role Player The Tatitlek Corporation Sep 2013 - Mar 2014 (7 months) • Acted as a Role Player (Civilian on the Battlefield). • Maintained in character throughout the duration of scenarios. • When required, acted as antagonist forces to provide cultural context to training environment and scenarios. • Followed any provided scripts to enhance the realism in scenarios.

Education North Dakota State University Master of Soware Engineering - (M.S.E.), Soware Engineering 2019 - 2020

San Francisco State University Bachelor of Science - (B.S.), Business Administration and Management, Marketing 2014 - 2018

Skills Microso Office   •   Customer Relationship Management (CRM)   •   Market Research   •   Marketing   •   Sales   •   Business- to-Business (B2B)   •   Start-ups   •   Supply Chain Management   •   Operations Management   •   Sales & Marketing

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