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BUS375_InitialProjectAssignment_DanielBravo.edited.docx

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Project: Real-Time Location Systems

Daniel Bravo

Dr. Carlos J Febry

BUS375

July 31st, 2021

Real-Time Location Systems (RTLS)

A Brief Summary of The Project

The project involves developing an automated system that ensures smooth workflow by eliminating delays and long waits. This development and implementation get accomplished by combining data resources and automated entry status updates to track patient records. Thus, installing an automatic patient tracking system increases the workflow. The project remains significantly relevant to improving emergence healthcare delivery upon its completion and implementation. In every healthcare context, ED plays the role of a primary entry point into the healthcare facility and depicts the performance of the whole hospital in terms of patient satisfaction scores, taken time for admission or discharge, and care quality delivery (1).

ED delays have severely impacted patient safety and satisfaction levels. Therefore, this project will prioritize patients with acute emergency conditions by helping to reduce ED crowding. This crowding leads to delayed admission and treatment, resulting in prolonged wait times and loss of critically ill and injured patients (2). Thus, selecting this RTLS project is crucial in understanding the efficiency of delivering emergency services and improving the current situation.

Project Goals and Project Objectives

Goals

i. RTLS to facilitate automatic tracking of ED patient data and admission at admission and discharge points

ii. RTLS shorten waiting time and minimize delays at the ED's waiting bay

Objectives

i. Rely on the IT experts to ensure complete development and installation of the RTLS

ii. Equip end-users (nurses at the ED) with the necessary skills for operating the system for a smooth workflow.

Measurable Project Objectives- (5 W's and H)

Who: Emergency response team

What: RTLS

Where: ED

When: During admission and discharge

Why: Promote smooth workflow with efficiency in emergency service delivery to shorten waiting time and delays

How: Long waiting time and delays identified. RTLS for ED explored, roles tracked, and execution inputs availed.

The Project Management Structure

The management of this project is by setting up a dedicated project team headed by a project manager. This team will work together to dedicate the final project to SQ Health Hospital. This facility becomes the critical customer of the project since it needs to enhance effectiveness and efficiency at its emergency department. However, other stakeholders include the sponsor, nurses, physicians, IT experts, and suppliers. Without these stakeholders, the project management structure or team becomes unfunctional or ineffective.

The management structure enables easy coordination and implementation of scheduled project activities. This structure establishes an atmosphere that fosters interactions among team members with minimized disputes, confusion, uncertainty, interruptions, and overlaps, mainly at the initiation stage. Overall, the creation of an organizational structure for use in the project becomes a critical decision. Under this structure, a project manager has the overall authority to assign and reassign project tasks, roles, and activities to team members. The management structure shows where various stakeholders get placed, their authority, and their responsibility. It establishes working relationships and lines connection and the communication between the team members.

Project Manager

CB Healthline (sponsor)

Project contractor

Physicians

Nurses

Supplier

IT experts

Stakeholders' Roles and Their Impact On The Project

The Project Manager: The primary role is developing a project plan and approving the used methodology. Also, the manager will be the overall coordinator in the management structure to team members meet different project needs at initiation, planning, execution, and closure phases. The project manager will use a formal environment to influence team members and all stakeholders to do their best in finishing their tasks and roles before the deadline. Also, the manager will streamline the communication to ensure information and feedback flows and hold progress review meetings to avoid deviation from the project's goals or duplication of effort and overlaps.

Project Management Institute (3) reveals that the project manager ensures team members works within the nine knowledge areas established by A Guide to the Project Management Body of Knowledge for good outcomes. The significant impact of this project manager on the project is increased efficiency in planning and execution and completion of the project before the stated timeline. Thus, the impact is evidenced by good planning that enables appropriate execution and control processes or attainment of the project's goals.

Project Sponsor: CB Health will approving the project budget and communicate the goals. This approval ensures the commencement of various activities towards project actualization.

Project Contractor: Validates objectives via testing solutions, inspects project deliverables to meet the requirements, and gathers customer (hospital) requirements.

Nurses and Physicians: As the project's end-users, they will conduct a pre-test, record the number of in-patients and out-patients on the new system, and provide feedback on the system's weaknesses.

IT Specialists: Develop patient databases, manage information security, install and configure networks, and offer training to end-users.

References

1. Kelton, D. K., Szulewski, A., & Howes, D. (2018). Real-time video telemedicine applications in the emergency department: a scoping review of literature. Canadian Journal of Emergency Medicine, 20(6), 920-928.

2. Bazo, R., da Costa, C. A., Seewald, L. A., da Silveira, L. G., Antunes, R. S., da Rosa Righi, R., & Rodrigues, V. F. (2021). A Survey About Real-Time Location Systems in Healthcare Environments. Journal of Medical Systems, 45(3), 1-13.

3. Project Management Institute. (2000). A Guide to the Project Management Body of Knowledge (PMBOK Guide) (Vol. 2). Project Management Inst.