W11 Quiz 5 MKT 100
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Question 1
If the push policy is used in promoting a product, the firm
Answer
[removed] | promotes directly to consumers. | |
[removed] | promotes only to the next marketing institution down the marketing channel. | |
[removed] | promotes the product to wholesalers only. | |
[removed] | promotes the product to retailers only. | |
[removed] | will be assured of having an effective promotional mix. |
Question 2
Advertising, personal selling, sales promotion, and public relations are called
Answer
[removed] | promotion mix ingredients. | |
[removed] | marketing mix components. | |
[removed] | characteristics of a product. | |
[removed] | advertising tools. | |
[removed] | nonpersonal communication. |
Question 3
The receiver's response to a message is ____ for the source.
Answer
[removed] | feedback | |
[removed] | the communications channel | |
[removed] | noise | |
[removed] | channel capacity | |
[removed] | decoding |
Question 4
The vehicle through which the coded message is transmitted from the source to the receiver is called a(n)
Answer
[removed] | coder. | |
[removed] | decoder. | |
[removed] | encoder. | |
[removed] | relay channel. | |
[removed] | communication channel. |
Question 5
The process of putting one's thoughts (meaning) into signs (symbols) is called
Answer
[removed] | decoding. | |
[removed] | noise. | |
[removed] | interference. | |
[removed] | transmission. | |
[removed] | the coding process |
Question 6
Sweepstakes, free samples, coupons, and rebates are examples of
Answer
[removed] | advertising. | |
[removed] | sales promotion techniques. | |
[removed] | publicity. | |
[removed] | personal selling techniques. | |
[removed] | packaging methods. |
Question 7
The individual or group that decodes a coded message is called a
Answer
[removed] | sender. | |
[removed] | receiver. | |
[removed] | source. | |
[removed] | decoder. | |
[removed] | receptor. |
Question 8
Which of the following industries is most likely to employ combative promotional efforts?
Answer
[removed] | Fast food | |
[removed] | Computer processors | |
[removed] | Tax-preparation services | |
[removed] | Television producers | |
[removed] | Automotive paints |
Question 9
During the introduction stage of the product life cycle, which type of promotion would a firm focus on?
Answer
[removed] | Reminder | |
[removed] | Competitive | |
[removed] | Comparative | |
[removed] | Pioneer | |
[removed] | Repetitive |
Question 10
Which promotion mix ingredient costs considerably more than advertising to reach just one person but can provide more immediate feedback?
Answer
[removed] | Publicity | |
[removed] | Sales management | |
[removed] | Sales promotion | |
[removed] | Personal selling | |
[removed] | Public relations |
Question 11
A list of the exact magazines, newspapers, and television stations in which an advertisement will appear, along with the dates and times, is a(n)
Answer
[removed] | advertising plan. | |
[removed] | media plan. | |
[removed] | advertising message. | |
[removed] | advertising appropriation. | |
[removed] | media platform. |
Question 12
The three general types of media schedules are
Answer
[removed] | pulsing, beating, and continuous. | |
[removed] | short, medium, and long-term. | |
[removed] | morning, afternoon, and evening. | |
[removed] | pulsing, continuous, and flighting. | |
[removed] | light, heavy, and alternating |
Question 13
The limitations in using publicity-based public relations tools stem primarily from the fact that
Answer
[removed] | marketers alter the length of publicity releases. | |
[removed] | publicity is never properly managed by media personnel. | |
[removed] | media personnel consider only unfavorable messages as newsworthy. | |
[removed] | it is time-consuming to convince media personnel that the information is newsworthy. | |
[removed] | media personnel control the content of the communication. |
Question 14
The total amount of money a marketer allocates for advertising for a specific time period is the
Answer
[removed] | marketing budget. | |
[removed] | advertising appropriation. | |
[removed] | objective-and-task approach. | |
[removed] | promotion grant. | |
[removed] | finances for advertising. |
Question 15
If a company calls a meeting to announce a major news event, this is known as a
Answer
[removed] | media call. | |
[removed] | press conference. | |
[removed] | news release. | |
[removed] | press release. | |
[removed] | public service announcement. |
Question 16
Advertising that focuses on stimulating demand for a product category is called ____ advertising.
Answer
[removed] | pioneer | |
[removed] | competitive | |
[removed] | institutional | |
[removed] | categorical | |
[removed] | product |
Question 17
The physical arrangement of the illustration, headline, subheadline, body copy, and the signature is called the
Answer
[removed] | artwork. | |
[removed] | copy. | |
[removed] | art design. | |
[removed] | layout. | |
[removed] | storyboard. |
Question 18
The percentage of consumers in the target audience actually exposed to a particular advertisement in a stated period of time is the definition of
Answer
[removed] | frequency. | |
[removed] | exposure. | |
[removed] | reach. | |
[removed] | targeting. | |
[removed] | push. |
Question 19
An advertising campaign is typically developed by an individual or a few persons within the firm, an advertising department within the organization, or
Answer
[removed] | an advertising agency. | |
[removed] | a group of media specialists. | |
[removed] | a group of multiskilled managers. | |
[removed] | a "special projects" group. | |
[removed] | freelance advertising consulta |
Question 20
The cost per thousand (CPM) indicator shows
Answer
[removed] | the cost to expose 1,000 people to a television commercial. | |
[removed] | the cost to expose 1,000 people to a one-page magazine advertisement. | |
[removed] | the return on investment marketers get for their advertising dollar. | |
[removed] | the cost to expose a million people to any type of advertisement. | |
[removed] | how one media source compares to a different source for reaching target markets. |
Question 21
A ____ is a gift to a retailer who purchases a specified quantity of merchandise.
Answer
[removed] | dealer loader | |
[removed] | premium | |
[removed] | dealer listing | |
[removed] | merchandise allowance | |
[removed] | count and recount |
Question 22
The ____ stage of the personal selling process is when the salesperson asks the prospect to buy the product.
Answer
[removed] | proposal | |
[removed] | closing | |
[removed] | overcoming objections | |
[removed] | approach | |
[removed] | trial |
Question 23
A major disadvantage of personal selling is that it
Answer
[removed] | is not remembered as well by consumers as advertising messages are. | |
[removed] | cannot easily adjust the message to satisfy a customer's information needs. | |
[removed] | is very expensive per contact. | |
[removed] | does not provide immediate feedback. | |
[removed] | is not compatible with other promotional activities. |
Question 24
Order-getting activities are divided into two categories:
Answer
[removed] | missionary sales and technical sales. | |
[removed] | current-customer sales and new-business sales. | |
[removed] | order takers and trade sales. | |
[removed] | current sales and support sales. | |
[removed] | inside order sales and field order sales. |
Question 25
Customer density and distribution are important factors in
Answer
[removed] | prospecting. | |
[removed] | motivating salespeople. | |
[removed] | creating sales territories. | |
[removed] | compensating salespeople. | |
[removed] | establishing sales force objectives. |
Question 26
In which of the following does the salesperson join with people from the firm's financial, engineering, and other functional areas to engage in the personal selling process?
Answer
[removed] | Trade selling | |
[removed] | Missionary selling | |
[removed] | Relationship selling | |
[removed] | Team selling | |
[removed] | Technical selling |
Question 27
The type of salesperson that usually requires training in physical science or engineering is the
Answer
[removed] | trade salesperson. | |
[removed] | missionary salesperson. | |
[removed] | technical salesperson. | |
[removed] | order taker. | |
[removed] | order getter. |
Question 28
Company sales records, commercial databases, newspaper announcements, telephone directories, and public records are all sources used for
Answer
[removed] | surveying. | |
[removed] | screening. | |
[removed] | researching. | |
[removed] | preapproaching. | |
[removed] | prospecting |
Question 29
Retail salespeople are classified as
Answer
[removed] | order getters. | |
[removed] | support personnel. | |
[removed] | trade salespeople. | |
[removed] | inside order takers. | |
[removed] | field order takers. |
Question 30
Paid personal communication that attempts to inform and persuade customers to purchase products in an exchange situation is called
Answer
[removed] | advertising. | |
[removed] | sales promotion. | |
[removed] | personal selling. | |
[removed] | target marketing. | |
[removed] | public relations. |
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