Short answer. Marketing
5.1. What is CRM? How do firms practice CRM?
5-2. Explain the concepts of share of customer, lifetime value of a customer, customer equity, and customer prioritization.
5-3. How would you describe Big Data? What are some of the most significant sources of competitive advantage that Big Data offers?
5-4, Describe the various sources of Big Data for marketers.
5-5. What is data mining? For marketers, what are some of the most important applications?
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