Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality. Evaluate...

Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality.

• Evaluate the two fast-food restaurants you selected in Part 1 of this discussion in terms of the “Seven QC tools”. Determine the top three QC tools that tend to be most valuable to business owners. Explain your rationale.