Resolving Conflict

Assignment: Resolving Conflict

• Describe a conflict that was resolved and considered a “win–win” resolution within your current or past working environment that involved you or someone with whom you directly worked .
• Prepare a 10–15 slide PowerPoint presentation with speaker notes that includes the following:
• Describe the communications involved during the conflict.
• Identify the method(s) used to resolve the workplace conflict.
• Determine strategies implemented to help facilitate a “win–win” resolution to the problem.
• Explain how the resolution strategies and processes that were used could also be used for future conflicts within the workplace or similar environment

Must be APA format for citing:

Joni, S. A., & Beyer, D. (2009). How to pick a good fight. Harvard Business Review, 87(12), 48-57.

O'Toole, J., & Bennis, W. (2009). What’s needed next: A culture of candor. Harvard Business Review, 87(6), 54-61.

Porath, C., & Pearson, C. (2013). The price of incivility. Harvard Business Review, 91(1/2), 115-121.