Process Matrix

Process Design Matrix

Complete the process design matrix.

Write an executive summary identifying appropriate design approaches for a selected product and service.

·         Pick one service with which you are familiar.  Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix. 

·         Pick one product with which you are familiar.  Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix.