For Phyllis Young

Go to the selected company’s website and look at their annual report (10k). If you prefer, you may also go to the Securities Exchange Commission’s EDGAR database and download the annual report. In researching the company, determine the company’s critical success factors. In a thread of at least 400 words, explain what you believe the critical success factors are, and what the company needs to do to either gain a competitive advantage, or maintain their competitive advantage. Your thread must include 2 peer-reviewed references. 

There are TWO headers I am requesting for this DB post:

Dunkin Donuts Critical Success Factors

Requirements for Dunkin Donuts to Gain or Maintain a Competitive Edge

The post is required to be in 6^th Edition APA format.