Multiple Questions Answers

Question 1 
If a deficiency does not have to do with skills, then it may need to be addressed in terms of: 
A. removing obstacles.
B. creating a more positive, motivational climate.
C. making some type of job change.
D. All of the above

Question 2 
Studies indicate that __________ is one of the leading causes of recent increases in workplace violence. 
A. stress
B. substance abuse
C. financial difficulty
D. mental illness

Question 3 
According to the text, ineffective performance is the result of any of the following EXCEPT: 
A. the supervisor's experience level.
B. motivational climate.
C. skills.
D. the job.

Question 4 
Most Employee Assistance Programs share all of the following characteristics EXCEPT that: 
A. employees needing assistance are identified and referred to the program.
B. the employee is introduced to the program and then has his/her problem evaluated.
C. employees are terminated if they refuse to enter the program.
D. employees receive professional diagnosis and treatment, usually by an outside agency.