Question 1
E-mails are effective when used to:
A. send long, complex information. 
B. avoid confrontation. 
C. exchange ideas. 
D. discuss sensitive issues. 

Question 2
Which of the following is NOT a common element of e-mails?
A. Subject line 
B. Brief paragraph or paragraphs 
C. Formal closing 
D. Name of sender 

Question 3
The use of e-mails is appropriate in communicating to:
A. discipline an individual. 
B. discuss confidential information. 
C. respond to someone when you are angry. 
D. provide concise information. 

Question 4
Which of the following is NOT a true statement about creating e-mails?
A. A formal closing is not required. 
B. A formal closing should appear before the name. 
C. An e-mail should consist of just one topic. 
D. E-mail paragraphs should be three to four lines. 

    • 11 years ago
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