1. During a recession, unemployment ________ while inflation

A. falls; falls.

B. rises; falls.

C. rises; rises.

D. falls; rises.

 

 

2. Student A says that customer satisfaction is a mark of a world-class business. Student B says that proactive ethics is a mark of a world-class business. Which student is correct?

A. Both

B. Student

A only

C. Neither

D. Student B only

 

 

3. Which of the following represents the basic accounting equation?

A. Owners' Equity − Liabilities = Assets

B. Liabilities = Assets + Owners' Equity

C. Assets = Liabilities + Owners' Equity

D. Assets + Liabilities = Owners' Equity

 

 

4. Nearly a week before Hurricane Katrina reached New Orleans, Wal-Mart began moving trucks and supplies into position, as specified in the company's ________ plan.

A. tactical

 B. strategic

C. contingency

 

D. operational 

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