Multiple choice

1. During a recession, unemployment ________ while inflation 

A. falls; falls. 

B. rises; falls. 

C. rises; rises. 

D. falls; rises. 

2. Student A says that customer satisfaction is a mark of a world-class business. Student B says that proactive ethics is a mark of a world-class business. Which student is correct? 

A. Both 

B. Student A only 

C. Neither 

D. Student B only 

3. Which of the following represents the basic accounting equation? 

A. Owners' Equity − Liabilities = Assets 

B. Liabilities = Assets + Owners' Equity 

C. Assets = Liabilities + Owners' Equity 

D. Assets + Liabilities = Owners' Equity 

4. Nearly a week before Hurricane Katrina reached New Orleans, Wal-Mart began moving trucks and supplies into position, as specified in the company's ________ plan. 

A. tactical 

B. strategic 

C. contingency 

D. operational