Multiple Questions Answers

Question 1         
Which of the following is NOT an important function of voice systems?
A. They ensure fair treatment.
B. They sustain stockholder confidence and commitment.
C. They provide a context in which unfair treatment can be appealed.
D. They help to improve the effectiveness of an organization.

Question 2         
A __________ is a body of employee and management representatives who meet to resolve grievances.
A. peer-review panel
B. grievance committee
C. roundtable
D. complaint team

Question 3         
The concept of __________ requires an employer not only to produce persuasive evidence of an employee's liability or negligence, but also to provide the employee a fair hearing and to impose a penalty appropriate to the proven offense.
A. the hot stove rule
B. positive discipline
C. progressive discipline
D. just cause

Question 4         
__________ proceeds from an oral warning to a written warning to a suspension to dismissal.
A. Procedural justice
B. Positive discipline
C. Progressive discipline
D. Due process