1.The two major types of reports in business are the:
A. formal and informal. 
B. statistical and formal. 
C. informal and memo. 
D. informal and periodic. 


2.The type of report used most frequently within business organizations is the:
A. formal report. 
B. informal report. 
C. statistical report. 
D. research report. 


3.Memo reports flow:
A. upward. 
B. downward. 
C. laterally. 
D. in all directions. 

 


4. Formal business reports may be used:
A. both internally and externally. 
B. when little time is available for research. 
C. when the outcome is usually known. 
D. mainly for external use only. 

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