Multiple choice

1. The two major types of reports in business are the:

A. formal and informal. 

B. statistical and formal. 

C. informal and memo. 

D. informal and periodic. 

2. The type of report used most frequently within business organizations is the:

A. formal report. 

B. informal report. 

C. statistical report. 

D. research report. 

3. Memo reports flow:

A. upward. 

B. downward. 

C. laterally. 

D. in all directions. 

4. Formal business reports may be used:

A. both internally and externally. 

B. when little time is available for research. 

C. when the outcome is usually known. 

D. mainly for external use only.