Multiple choice

 1. Resources that the organization possesses and capabilities that the organization has developed, both of which can be developed into a sustainable competitive advantage, are known as: 

weaknesses.

strengths.

opportunities.

threats.

2. Resources that are lacking or deficient and that prevent the organization from developing a sustainable competitive advantage, are known as: 

weaknesses.

strengths.

opportunities.

threats.

3. Special and unique capabilities that distinguish the organization from its competitors are called __________ organizational capabilities. 

distinguished

distinctive

demonstrated

delineated

4. The various organizational routines and processes that determine how efficiently and effectively the organization transforms its inputs into outputs are called: 

strengths.

core competencies.

capabilities.

customer value.