Multiple choice

1. Resources that are lacking or deficient and that prevent the organization from developing a sustainable competitive advantage, are known as:

A. weaknesses.    

B. strengths.    

C. opportunities.    

D. threats.    

2. Which of the following are considered to be primary activities in a value chain analysis as outlined by Porter?

A. Inbound logistics    

B. Procurement    

C. Human resource management    

D. Firm's infrastructure    

3. The concept of the value chain was developed by:

A. Milton Friedman.    

B. Peter Drucker.    

C. Michael Porter.    

D. Tom Peters.    

4. All of the following constitute primary activities EXCEPT:

A. procurement.    

B. marketing and sales.    

C. outbound logistics.    

D. operations.