I need help

plz read the chapter slides and then answer the questions in one page. thnx   

This chapter asks you to look at how we build communication climates. Think of a communication climate which could use some improvement. Aim to change your behaviour in specific ways that make a dramatic, positive difference in this communication climate. Be sure to talk about the disagreeing and disconfirming message patterns present in the communication climate and some confirming messages and patterns that could contribute to improving this climate immediately.