ENG/221 Week 1 Individual: Workplace Communication Comparison

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Workplace Communication Comparison

 

Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such.

Written communication method

Purpose in the workplace

Technical or expository writing

Why classification was chosen

E-mail

 

 

 

Memos

 

 

 

Letters

 

 

 

Manuals

 

 

 

Web pages

 

 

 

Other - Communicator

 

 

 

 

 

Answer the following questions:

 

1.     What is the most common form of written communication in your workplace or in a workplace you are familiar with? Is expository or technical writing the most common form of written communication in this workplace? Who is responsible for most of the technical writing in this workplace?

 

 

2.     What are some common issues you have seen with written communication in the workplace?

 

3.     How can an organization benefit from well written communication?

 

4.     How do written communication skills differ from verbal communication skills? What are the challenges a skilled verbal communicator might face when creating technical writing?

 

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