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Discussion 2B: E-Commerce and Supply Chain Systems
Make a compelling argument for why Web 2.0 is important to business. How does it support and enhance customer relations?
Provide an example of an organization that should utilize this technology (but currently is not to your knowledge).
McKinney, E, & Kroenke, D. (2014). Processes, Systems, and Information: An Introduction to MIS (2nd Edition). Boston, MA: Prentice Hall.
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