Dell-s Global Growth Strategy

Dell Inc. in 2008 Please respond to the following:

• Discuss how Dell has become the global market leader in PCs.
• Articulate Dell’s strategy and business model, including build to order and direct sales strategy.
• Assess whether Dell should expand into new products, and if so, identify what products would be a good fit. 
• Determine whether Dell’s customer service and technical support yields satisfied customers. Provide a rationale for your answer. 
• Assess whether Dell’s strategy can be supported over time, thereby providing a sustained competitive advantage in the marketplace.