BUS599 Dell Inc.

BUS599 Dell Inc. in 2008 Please respond to the following:

• 
  Discuss how Dell has
  become the global market leader in PCs.
• 
  Articulate Dell’s
  strategy and business model, including build to order and direct sales
  strategy.
• 
  Assess whether Dell
  should expand into new products, and if so, identify what products would be a
  good fit.
• 
  Determine whether Dell’s
  customer service and technical support yields satisfied customers. Provide a
  rationale for your answer.
• 
  Assess whether Dell’s strategy can be supported over time, thereby providing a sustained competitive advantage in the marketplace.
• References and citations must be included