The IDEAL Problem-Solving Method

The purpose of this assignment is to apply the IDEAL problem-solving method to relevant business scenarios.

Professionals recognize the need to integrate problem-solving skills in the work environment. The IDEAL problem-solving method, developed by Bradford and Stein, consists of these five steps:

1. Identifying the problem.
2. Defining the problem.
3. Exploring strategies.
4. Acting on ideas.
5. Looking back.

Read the "Problem-Solving Scenarios" document. Select one relevant business scenario, then create a 300- to 500-word reflection that addresses the following elements:

• Examine the behaviors presented in the selected scenario. Apply the IDEAL problem-solving process to the scenario. Be sure you discuss each aspect (identify, define, explore, act, and look back) of the method as it relates to the scenario.
• Determine whether the behavior in the scenario could be described as unethical or illegal and how it should be addressed professionally.
• Which step of the IDEAL method did you think was the most beneficial in examining the scenario. Why?

While APA style is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center.