Question 1  

Management games emphasize development of __________ skills. 

A. interpersonal 

B. problem-solving 

C. creative thinking 

D. All of the above 

 

Question 2  

Research suggests that the most popular off-the-job training methods include all of the following EXCEPT: 

A. lecture-discussion. 

B. programmed instruction. 

C. self-paced home study. 

D. computer-assisted instruction. 

 

Question 3  

Management development should be planned because it requires all of the following EXCEPT: 

A. systematic diagnosis. 

B. development of a program. 

C. mobilization of resources. 

D. bottom-up support. 

 

Question 4  

Behavior modification is individual learning through: 

A. reinforcement. 

B. repetition. 

C. observation. 

D. feedback. 

 

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