Question 1 
Management games emphasize development of __________ skills. 
A. interpersonal
B. problem-solving
C. creative thinking
D. All of the above


Question 2 
Research suggests that the most popular off-the-job training methods include all of the following EXCEPT: 
A. lecture-discussion.
B. programmed instruction.
C. self-paced home study.
D. computer-assisted instruction.


Question 3 
Management development should be planned because it requires all of the following EXCEPT: 
A. systematic diagnosis.
B. development of a program.
C. mobilization of resources.
D. bottom-up support.


Question 4 
Behavior modification is individual learning through: 
A. reinforcement.
B. repetition.
C. observation.
D. feedback.

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