Multiple choice

 1. Which of the following are considered to be primary activities in a value chain analysis as outlined by Porter? (Points: 5)

Inbound logistics

Procurement

Human resource management

Firm's infrastructure

2. The concept of the value chain was developed by: (Points: 5)

Milton Friedman.

Peter Drucker.

Michael Porter.

Tom Peters.

3. All of the following constitute primary activities EXCEPT: (Points: 5)

procurement.

marketing and sales.

outbound logistics.

operations.

4. All of the following constitute support activities EXCEPT: (Points: 5)

technological development.

firm's infrastructure.

operations.

human resource management.