Multiple choice

Question 1 

Competitive advantage can best be described as:

A. increased efficiency.    

B. what sets an organization apart.    

C. a strength of the organization.    

D. intangible resources.    

Question 2 

Which one of the following factors is considered to make an organization's resources unique?

A. Durability    

B. Imitability    

C. Quality    

D. Efficiency    

Question 3 

Experiences, characteristics, and knowledge are all aspects that represent:

A. financial resources.    

B. intangible resources.    

C. human resources.    

D. physical resources.    

Question 4 

Imitability of a resource can occur through:

A. duplication.    

B. exploitation.    

C. substitution.    

D. duplication and substitution.