Question 1
Competitive advantage can best be described as:
A. increased efficiency.    
B. what sets an organization apart.    
C. a strength of the organization.    
D. intangible resources.   
 
Question 2
Which one of the following factors is considered to make an organization's resources unique?
A. Durability    
B. Imitability    
C. Quality    
D. Efficiency   
 
Question 3
Experiences, characteristics, and knowledge are all aspects that represent:
A. financial resources.    
B. intangible resources.    
C. human resources.    
D. physical resources.   
 
Question 4
Imitability of a resource can occur through:
A. duplication.    
B. exploitation.    
C. substitution.    
D. duplication and substitution.   

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