Consultant Case Study

Critical Thinking: Consultant Case Study

Read Case Study IV-3 entitled “IT Infrastructure Outsourcing at Schaeffer (A): The Outsourcing Decision” on pages 628-633 textbook, Managing Information Technology.

Prepare a paper answering the following question:

• What benefits does Schaffer hope to achieve from outsourcing its IT infrastructure?

• Describe the steps taken to develop the RFP and the role that an outside consultant played in this process.

• What are the perceived disadvantages to outsourcing raised by its managers?

• Some managers suggested a third alternative: Outsource the IT infrastructure for the Reitzel division only. Which alternative do you think Schaeffer should choose,

  and why?

• Why do you think so many disadvantages were raised after the task force

  recommendation had been developed? How could this controversy have been avoided?

Your paper should be 8 pages in length and well-written. Please be sure to incorporate the questions into your responses. Use academic writing standards and APA style guidelines, citing all references is must.

Make not to copy from any Internet sources, use your own words. Any plagiarism is not acceptable.

Make sure to use at least 3 references, and all of them need to creditable resources.